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The Kempton of Hermitage

3778 Central Pike, Hermitage, TN 37076

For pricing & availability:
(866) 374-4058
9.3
Review score
45 reviews
Add review
9.3
Review score
45 reviews
  • 5 star
    58%
  • 4 star
    27%
  • 3 star
    9%
  • 2 star
    4%
  • 1 star
    2%
See all reviews
8.6
Review score
119 reviews
7 facilities
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The Kempton of Hermitage
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Anonymous

Child of resident/client

5.0 out of 5 stars

Quality care environment.

The staff and accommodations at the Kempton were great to work with. We used their services only briefly but all of the staff were attentive, professional and empathetic. A place for Mom was also a very helpful resource in identifying an appropriate facility for placement and for getting directly involved in interactions at the various facilities that we worked with.

Read all reviews

The Kempton of Hermitage

About the facility

Senior living options offered

  • Assisted Living
  • Memory Care

The Kempton of Hermitage

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Kempton of Hermitage
Select tour type
Select preferred date

Amenities

at The Kempton of Hermitage

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Vegetarian
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Handicap Accessible
  • Kitchenette
  • Cable or Satellite TV
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • Beauty Salon
  • Outdoor Common Areas
  • Barber Shop

Recreational areas

  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Live Dance or Theater Performances
  • Activities On-site
  • Live Musical Performances
  • Devotional Activities On-Site

Reviews

for The Kempton of Hermitage

9.3 out of 10
Review Score45 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.7
Care Services
4.1
Staff
4.5
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored The Kempton of Hermitage with 9.3 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Kempton of Hermitage has 45 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 7/24/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 24, 2026

5.0 out of 5 stars
Verified Review

Quality care environment.

The staff and accommodations at the Kempton were great to work with. We used their services only briefly but all of the staff were attentive, professional and empathetic. A place for Mom was also a very helpful resource in identifying an appropriate facility for placement and for getting directly involved in interactions at the various facilities that we worked with.

Murphy, Elizabeth M

Not Sure

Toured community

April 14, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Wonderful tour given by very knowledgeable manager. The facility appeared clear and well maintained.

Anonymous

Assisted Living

Family/friend

April 9, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Kempton of Hermitage

They were phenomenal! The staff was very friendly, and learned about my mother's needs. It was clear they really cared for their residents.

Patricia Lynn S

Memory Care

Family/friend

January 31, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

They took great care of my husband.

My husband was in their memory care unit. The people are well trained, loving, and kind with their patients. He was kept as clean as possible and the staff all took a loving and caring interest in him and in helping me.

Anonymous

Assisted Living

Family/friend

January 8, 2026

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

The Kempton of Hermitage

I wish the director and the DON there were more accessible , it is frustrating to not get a callback or response in a timely manner. Feedback can be hard to come by. My loved one seems to be adjusting.

Anonymous

Assisted Living

Family/friend

October 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family had the best experience with the Kempton and their wonderful staff. Would highly recommend.

We really didn't get to experience the food or activities, but everything else was definitely a 5! What we like the most about the community is how attentive the staff were. They TRULY worked hard to feed and keep my mom comfortable. They were all so kind, helpful and empathetic. Just a wonderful place. Highly recommend.

Anonymous

Assisted Living

Family/friend

September 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Better experience , moved from another state

What we like the most about the community is the location. I had some challenges with my mom, but they worked us. I can tell they have done some management changes. Yes, we would recommend this community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

September 23, 2025

4.0 out of 5 stars
Verified Review

Review for The Kempton of Hermitage

I ask a staff member to help get my mom in bed because my mom can't walk plus bed much too tall. She looked at me with disgust & shook her head she wasn't going to do it by herself. She stopped down the hall to find help. It really disturbed me especially when my mother had rang for help & I went down hall & she was sitting on her butt didn't even respond or offer to come to my mom's room. I even said I would help. I was very disappointed. I had paid out of pocket for my mom's Respite care for the week, $[fee removed] dollars & this is what I'm suppose to accept from staff. Had a good experience last year. Didn't feel good about leaving my mom there after this happen.

June M

Assisted Living

Family/friend

August 21, 2025

5.0 out of 5 stars
Verified Review

A Place Mother Loved

Kempton was a wonderful place for my mom and she really thrived in that sweet community of caregivers and new buddies. The staff were attentive, friendly, and compassionate with families and residents. Mother felt loved and safe with them all. The leadership was very responsive and addressed any concern promptly. And, honestly the only concerns were learning mom's care routine in the beginning and sometimes laundry issues. I highly recommend The Kempton. They exceeded my expectations, and I'm a tough customer!

Kathy

Memory Care

Family/friend

May 9, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

The staff was very helpful!

The rooms in memory care were large. The techs were great although there weren’t many. I only met one nurse and she was very good and worked with me to get Moms’s medication worked out. They were good about calling if Mom had a fall. The food was just ok.

Anonymous

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Kempton of Hermitage

There were not enough nursing staff. [name removed] the nurse was so helpful to my sister before she passed.

Anonymous

Assisted Living

Family/friend

April 11, 2025

4.0 out of 5 stars
Verified Review

Kempton of Hermitage

They are a lovely place. Very caring. As with all places, staffing limitations make answering call lights in a timely manner difficult at times. Overall, we would choose them again. They loved my dad very much.

Anonymous

Memory Care

Family/friend

February 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
1.0

Everything good except communication skills

They are not at all responsive to calls and inquiries by phone. Some of the people who answer the phone are downright rude/poor bedside manner. It's nice otherwise but if it is a family who wants to hear from staff more, they will not get that here. The CNAs are very nice when you see them in person.

Vikki V

Assisted Living

Family/friend

February 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Loving attentive care

The staff at the Kempton of Hermitage are exemplary. The room sizes and amenities are good. We chose The Kempton because its proximity.

Joyce Faye Scott

Assisted Living

Resident/client

December 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Five Star Facility

My mom was there for an 8 day stay while I went on vacation. I toured the Kemptons and interacted with the staff for 2 weeks before mom began her stay. I couldn't ask for more better care from the staff. They were very professional and I did not worry about her care while I was away. I would recommend this facility if you are looking for long term care or temporary care that I needed for my mom.

Rose J

Memory Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Staff

The Kempton is a very caring place. Staff is amazing, especially the direct care staff. They love the clients and it shows in the love and care they provide. I think The Kempton goes above and beyond for the care they have provided my mother in law.

Anonymous

Assisted Living

Family/friend

October 21, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
5.0

keep a close eye on resident treatment

Some of the staff were good, some were not. About the faculty and staff, they lie big time to you. Don't take them at face value and ask questions of people that live there and people that used to live there And watch your bills. Those aren't always correct either. As far as a recommendation based off of our experience, no I would not recommend them unless the person being admitted can function completely and 100% for themselves.

Anonymous

Assisted Living

Family/friend

July 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Kempton of Hermitage review

The food does leave much to be desired. What we like the most about The Kempton is that mom has made friends and is forced to move around with going to eat 3 times a day. We would recommend this community to other families based on the experience we have had so far.

Wendy P

Assisted Living

Resident/client

July 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Helped me when no one else would

The staff at Kempton worked so hard with a place for mom to help my family place my grandmother. I appreciate everything they did to help us and walk us through the process. When you need real help a place for mom and Kempton will give it their best shot. I’m not sure if we would have known all that we know without these 2 places. My family appreciates them.

Kay

Memory Care

Family/friend

May 21, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Disappointed

They are short staffed or were when my mother was there. She did not receive medication's at the right time or the right medication's always. It was difficult to change medication's. The staff were very nice, but in an impossible situation with too many patients to care for. We removed our mother after just a few months. Some of the things we were promised were not fulfilled. Disappointing and I would not recommend the facility.

The Kempton of Hermitage

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Kempton of Hermitage

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Kempton of Hermitage

  • The Kempton of Hermitage offers Studio and 1 Bedroom. Learn more.
  • Call (615) 928-1400 to reach a resident at The Kempton of Hermitage.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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