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2nd Family - Eldersburg

1532 Liberty Road Suite 105, Sykesville, MD 21784

For services offered:
(866) 374-4058
4.8
Review score
107 reviews
Add review
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2nd Family - Eldersburg
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2nd Family - Eldersburg
4 photos

MH

Child of resident/client

5.0 out of 5 stars

Excellent care for my father after surgery

All of the caregivers were so helpful, patient and professional. They took great care of my father after his surgery while I had to work. They were accommodating to the schedule we needed and offered assistance with things I didn’t even know they would do. It was our first experience with a home care provider and I would definitely recommend 2nd Family and would use them again. Dad enjoyed their company and always wanted to see them again the next day. The support from the admin staff and the caregivers was awesome. Thank you so much for the kindness and compassion!

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2nd Family - Eldersburg

About the facility

A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.

2nd Family is the proud recipient of the prestigious SeniorAdvisor.com Best of In-Home Care award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.

Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Home Care

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2nd Family - Eldersburg

Pricing

Total costs depend on select services and the level of care needed

Base fees

  • Unlock pricing
    Starting rateStarting at $XX/hr
  • Starting rateStarting at $35/hr

*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Services

at 2nd Family - Eldersburg

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Doctor Visits
  • Errands/Shopping

Caregiver Certifications

  • Certified Nursing Assistant (CNA)

Compare

2nd Family - Eldersburg2nd Family - Eldersburg

1532 Liberty Road Suite 105,
Sykesville, MD 21784

Ready 2 Serve Home Health Care LLC - Alexandria, VAReady 2 Serve Home Health Care LLC - Alexandria, VA

5680 King Centre Drive, #602,
Alexandria, VA 22315

Assisting Hands Home Care of Frederic/Carroll/Washington Counties, MDAssisting Hands Home Care of Frederic/Carroll/Washington Counties, MD

328 West Patrick St.,
Frederick, MD 21701

Options for Senior America - Gaithersburg, MDOptions for Senior America - Gaithersburg, MD

6 Montgomery Village Ave, Suite 330,
Gaithersburg, MD 20879

9.7 out of 10
Review Score107 reviews
10 out of 10
Review Score11 reviews
9.8 out of 10
Review Score7 reviews
9.8 out of 10
Review Score117 reviews

Starting rate

Starting at $XX/hr

Starting rate

Starting at $XX/hr

Starting rate

Starting at $XX/hr

Starting rate

Starting at $XX/hr

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

No

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Schedule a meeting

Schedule a meeting

Schedule a meeting

Schedule a meeting

Share With Family

Share With Family

Share With Family

Share With Family

Brochure not available

Brochure not available

Brochure not available

Brochure not available

Call Now

Call Now

Call Now

Call Now

Reviews

for 2nd Family - Eldersburg

4.8 out of 5 stars
1-20 of 107 reviewsWrite a review
Overall Experience
4.8
Friendliness
4.9
Care Services
4.8
Value for Cost
4.7

Filters

1-20 of 107 reviews

Last Updated: 5/8/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

MH

Home Care

Family/friend

May 8, 2026

5.0 out of 5 stars

Excellent care for my father after surgery

All of the caregivers were so helpful, patient and professional. They took great care of my father after his surgery while I had to work. They were accommodating to the schedule we needed and offered assistance with things I didn’t even know they would do. It was our first experience with a home care provider and I would definitely recommend 2nd Family and would use them again. Dad enjoyed their company and always wanted to see them again the next day. The support from the admin staff and the caregivers was awesome. Thank you so much for the kindness and compassion!

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amanda C

Home Care

Family/friend

February 18, 2026

5.0 out of 5 stars

Safe and Reliable Care

We started utilizing 2nd Family in 2018 when my father was sick. Caregivers would come to the house to help him and my mother with their daily activities. Once my father passed away and my mother moved to assisted living, 2nd Family would help my mother a few days a weeks with errands which allowed her to continue to get out and about. We were always very pleased with the caregivers, and the level of care they provided. They all seemed genuinely invested in my parents. It was a nice comfort to know that when I was unable be with my parents, they were safe and well taken care of.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Nellie

Home Care

Family/friend

December 30, 2025

4.0 out of 5 stars

Willing to help

The agency tries to work with the schedule that you provide and they are willing to make adjustments in a timely manner.If you are in need of help in caring for your love I suggest that you contact 2nd Family.

Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Don H

Home Care

Resident/client

November 12, 2025

5.0 out of 5 stars

Exceptional customer service

[name removed]and [name removed]went over and above from the original contact before we were a customer and kept communicating keeping us in the loop all along. I appreciated the ease of using the customer portal. All the caregivers were very timely and personable.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

JG

Home Care

October 24, 2025

3.0 out of 5 stars
Verified Review

Great caregivers, not great consistency

We are no longer using their services. Probably didn't use them long enough to form a "fair" opinion. However, we did not particularly love how we were unable to have consistent caregivers. Also did not like the sudden changes in scheduling (ex. we would need help on a Tuesday morning and there wouldn't be anyone available Tuesday. This happened more than once - so that was frustrating). The caregivers were very friendly, caring, willing to help in any way we needed.

Lisa C

Home Care

Resident/client

October 3, 2025

4.0 out of 5 stars

Excellent and consistent care

Our caregiver was very experienced in dealing with Alzheimer’s disease and taught me a lot about how to handle specific issues. She genuinely cared about us and even visited my husband when he was in the hospital after his fall and hip surgery.

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Jocie R

Home Care

Family/friend

August 28, 2025

5.0 out of 5 stars

Empathy, Care and Quality

The 2nd Family Team provided support at a critical time for our dad. Led by [name removed]and [name removed], the RN, they responded to our needs immediately and worked with us to ensure we had strong CNA coverage. Their app is very easy to use and very helpful. I would highly recommend 2nd family and would work with them again.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Doris C

Home Care

Family/friend

August 21, 2025

5.0 out of 5 stars

Supportive and Caring

2nd Family exhibited concern and caring for the needs of both my husband and myself. The caregivers they sent to our home were very kind and compassionate in how they cared for my husband. I have no complaints! After we no longer needed the services of 2nd Family, I received multiple calls to check not only on my husband but also on how I was doing. They let me know they would be there if we needed their support again. I highly recommend 2nd Family to anyone needing their services!

Friendliness
5.0
Care Services
5.0

Karen M

Home Care

Resident/client

July 29, 2025

5.0 out of 5 stars

Couldn’t of care for my parents at home without their help

2nd Family took care of my mom two years ago before she passed and they were the company that I went with this time for my dad for almost 8 months before he passed away. The helpers were wonderful. The communication was excellent and I couldn’t have kept my parents at home with us until they passed without their help.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Joann M

Home Care

Family/friend

July 15, 2025

5.0 out of 5 stars

Care for veterans

We are very happy with the care second family gave my dad . They helped us through a difficult time. We would highly recommend them for the care of your loved one. They always had someone come to the house and communicated who would be arriving and when.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Earskine C

Home Care

Resident/client

May 28, 2025

5.0 out of 5 stars

Me Cooper care

Hello, this is [name removed]partner of [name removed] letting U know that we are very appreciative of his care with Second Family. I know sometimes that it is hard to set up schedules with caregivers but that what we want is a permanent one and we have chosen[name removed] Hung before but she was always assigned to somebody. She was an overall asset to the company and very very conscientious of doing things without even asking for. But unfortunately, she quit the job and we were devastated. But we all has to fine a better job right. Anyway, the rest of the caregivers were ok giving care. We really appreciate Second Family for the help. God Bless us all and have a great day. Respectfully, [name removed]

Friendliness
5.0
Value for Cost
3.0
Care Services
4.0

Selina Hill

Home Care

May 7, 2025

4.0 out of 5 stars

Many Thanks to you ??

The 2nd Family aids that came out to take care of my dad were absolutely amazing?? They cared for him as if he was their father??. Everyone that joined my team was so compassionate, willing to do anything they could to make things better. Everyone as so nice and easy to get along with. I appreciated when I felt that an aid was not a good match that 2nd Family listen. What ever request I made concerning scheduling was accommodated. Thank you so much for making this time with my dad so special ??

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amber S

Home Care

Family/friend

May 5, 2025

5.0 out of 5 stars

My only regret is that we did not call sooner!

We needed more around-the-clock care for my grandmother, and we reached out to 2nd Family. [name removed] and [name removed] patiently answered our questions and made the process flow effortlessly. [name removed], our RN to manager, was patient with my grandmother and asked her specific questions to understand her needs. As her health worsened, she became anxious and hunched over, causing her pain. [name removed] noticed this during our initial assessment and suggested that my grandmother sit up straight, stretching her neck counting to 3 during commercial breaks, 2-3 times. My grandmother found this helpful and did it on multiple occasions. [name removed] also taught her a saying, “look down, go down - look up, stay up” to prevent falling. The caregivers were helpful each shift. [name removed] suggested ways to utilize them daily. The app was useful. I could see which caregiver was coming to my grandmother’s house. I’ve referred 2nd Family to many family, friends, and coworkers who may need help with their loved ones!

Barbara C

Home Care

Resident/client

April 28, 2025

5.0 out of 5 stars

Excellent administrator and caregivers.

Everyone was extremely helpful to me during a very stressful time. All caregivers were gentle,kind and knowledgeable. They became family. I would ask for them in the future if I needed more service. All of my questions regarding service and finances were promptly and courteously answered.

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Jackie Collins

Home Care

Family/friend

March 4, 2025

5.0 out of 5 stars

2nd family

While we only used 2nd family for a few weeks, it was an excellent experience. The assistants were always very pleasant and professional. Having someone here to help with Adl's and companionship left me time to regroup and have a tiny bit of normalcy.

Friendliness
5.0
Care Services
5.0

Ruth M

Home Care

Family/friend

March 3, 2025

5.0 out of 5 stars

Excellent Caregivers

Our experience with 2nd family was such a blessing. My husband needed 24 hour care and we were so happy to have your company send wonderful people that became part of our family. We want to specifically thank a few of your workers who will stay close to our hearts as we reflect on my husband’s care. The first is [name removed] who was so gentle and had a special hand shake she did every time she worked with Vanard. She also made sure he had a walk before going to bed. That always helped him sleep well. Then there was [name removed] who made him laugh and had him up dancing. She had such a fun spirit. The one who had the biggest impact was [name removed]. She really cared for [name removed] like he was her own father. She made sure he was fed and hydrated especially during his last days. She kept him comfortable and cleaned him minutes before he died. She even stayed after our loss to hug us and make sure we were ok. These ladies and several others who we are not able to remember their names, were a true blessing.

sarah d russell

Home Care

February 20, 2025

4.0 out of 5 stars

Scheduling of service

My experience with 2nd family for the most part is satisfactory. They met most of my expectations. My biggest concern, was receiving changes in the assigned schedules at late notices. This impacted my schedule along with other aids that were assisting with dads care. I really enjoyed the patience and care provided and thank you all for your needed assistance. [name removed]

Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Keith M

Home Care

Family/friend

January 31, 2025

5.0 out of 5 stars

Great Experiance

I was able to call 2nd family on a Friday afternoon requesting service to start on Monday and they immediately scheduled an onsite visit with a nurse on Saturday with help arriving in the AM on Monday morning. Very professional organization and I highly recommend the to take care of you loved one.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Robyn P

Home Care

Resident/client

January 30, 2025

5.0 out of 5 stars

Wonderful caregivers a piece of mind

From beginning to end with 2nd Family this was such an easy process to set up and start when the nurses started coming. My mother responded to them immediately they were caring and helpful understanding and committed. [name removed] was mom‘s favorite [name removed] and I had several conversations and just keeping mom comfortable Getting her in her pajamas getting her teeth brushed, etc.. The staff at copper Ridge was always light on the weekends so I opted to have 2nd Family come in what a great decision that was I was traveling in December but I was only a phone call away if there was any issues And when I did get back, I could have canceled services, but she was enjoying them so much. I kept them on until she passed. Please know everyone from scheduling to the nurses to Summer. Everyone was so helpful and wonderful. I will recommend 2nd Family to anybody who may need their services. Thank you for all you did to keep my mother comfortable in her last month and to please let the nurses know

Friendliness
5.0
Care Services
5.0

Sue

Home Care

Resident/client

January 2, 2025

5.0 out of 5 stars

2nd Family Experience

Overall my experience was very good. There are some things that could be improved. For one, if an assistant is late, the time should not be adjusted for them to make up their time at shifts end. My time is mine and I do not wish to extend the service into my personal time. Another issue is one of time management. Laundry was left in the dryer because their shift was up. At times, nothing was being done while clothes were drying. Perhaps a checklist could be used for services needed on that day. Thus, aliviating down time and providing better time mangement for completing tasks. The information above is provided for improvement .

Frequently Asked Questions about 2nd Family - Eldersburg

  • A Place for Mom has scored 2nd Family - Eldersburg 9.7 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
  • Call (443) 609-3640 to reach a resident at 2nd Family - Eldersburg.

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