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Carepoint, Inc

6401 Carmel Rd, Charlotte, NC 28226

For more information about home care options:
(866) 374-4058
3.9
Review score
9 reviews
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Carepoint, Inc
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Carepoint, Inc
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Catherine C

Resident/client

5.0 out of 5 stars

They saved my life

On the first day [name removed] showed up at 10. I was in the ER by 11:45. I ended up having 2 heart surgeries. [name removed] was a God send

Read all reviews

Carepoint, Inc

About the facility

Carepoint, Inc in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Carepoint, IncCarepoint, Inc

6401 Carmel Rd,
Charlotte, NC 28226

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9307 Monroe Road, Suite P,
Charlotte, NC 28270

8.5 out of 10
Review Score9 reviews
8.5 out of 10
Review Score9 reviews
8.5 out of 10
Review Score1 review
8 out of 10
Review Score3 reviews

Starting rate

Not available

Starting rate

Not available

Starting rate

Not available

Starting rate

Starting at $XX/hr

Overnight rate

Not available

Overnight rate

Not available

Overnight rate

Not available

Overnight rate

Starting at $XX/hr

Weekend rate

Not available

Weekend rate

Not available

Weekend rate

Not available

Weekend rate

Starting at $XX/hr

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

No

Household chores

No

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Schedule a meeting

Schedule a meeting

Schedule a meeting

Schedule a meeting

Share With Family

Share With Family

Share With Family

Share With Family

Brochure not available

Brochure not available

Brochure not available

Brochure not available

Call Now

Call Now

Call Now

Call Now

Reviews

for Carepoint, Inc

3.9 out of 5 stars
9 reviewsWrite a review
Overall Experience
3.9
Friendliness
3.6
Care Services
3.6
Value for Cost
3.3

Filters

1-9 of 9 reviews

Last Updated: 7/21/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Catherine C

Home Care

Resident/client

July 21, 2026

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They saved my life

On the first day [name removed] showed up at 10. I was in the ER by 11:45. I ended up having 2 heart surgeries. [name removed] was a God send

Becky

Home Care

Family/friend

March 1, 2017

0.5 out of 5 stars
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5

Not Impressed

We used this company when my mother in law was alive to assist her in bathing while living in an Independent Living facility in Charlotte. The owner was very rude...several times the husband had to call us back and would appologize. They once sent a woman to care for my mother in law and [Removed] When my mother in law told her to get out the woman called Social Services on my husband and I. I would never recommend this company to anyone's loved one!

Anonymous

Home Care

Family/friend

May 4, 2016

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

This wasn't the best experience.

This wasn't the best experience. There was some lack of professionalism. The caregivers weren't entirely reliable, showing up late, and not being very productive. I would not use this service again.

Anonymous

Home Care

Family/friend

April 23, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0

fantastic!

Carepoint is really fantastic! They have swapped out caregivers a few times, but they are very willing to work with us to make sure we have care givers that work well for mom. The first caregiver that they sent out was really excellent. I wish she could come every day, but unfortunately that is not possible. The others are good too though, and really everything overall has been a very positive experience.

sophie@62

Home Care

Family/friend

April 5, 2015

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Almost satisfied

Carepoint Inc is professional and courteous. The only problem we have is the lack of communication. Sometimes we don't get any warning that the caregiver they are sending is not the same. Although the caregivers they do send is adequate, my mom likes consistency. New people make her nervous and we can't have that.

Anonymous

Home Care

Family/friend

January 9, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

We were very pleased.

We were very pleased. We had one little mix up with scheduling in the beginning. Even in light of the mix up, the women we had working with her were good. The scheduling was easy, we were very pleased. We liked how quickly they were always able to get someone out, as well as the caliber of people they sent.

Family Member

Home Care

Family/friend

September 26, 2014

5.0 out of 5 stars

Carepoint did a great job.

Carepoint did a great job. I had no complaints or concerns with their service. They were very helpful, and did all they could. They were friendly, reliable, and provided great care.

Anonymous

Home Care

Family/friend

March 1, 2014

4.5 out of 5 stars
Verified Review

Very personable, caring and professio...

Very personable, caring and professional.

Anthony

Home Care

Family/friend

September 23, 2013

4.0 out of 5 stars
Verified Review

Mom Liked Them

When my mother was using them she liked the girl a lot!

Frequently Asked Questions about Carepoint, Inc

  • A Place for Mom has scored Carepoint, Inc 8.5 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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