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Atrium at Serenity Pointe

2803 Albert Pike Road, Hot Springs, AR 71913

For pricing & availability:
(866) 374-4058
8.6
Review score
45 reviews
Add review
8.6
Review score
45 reviews
  • 5 star
    44%
  • 4 star
    36%
  • 3 star
    9%
  • 2 star
    7%
  • 1 star
    4%
See all reviews
8.9
Review score
1210 reviews
24 facilities
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Atrium at Serenity Pointe
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Atrium at Serenity Pointe outdoor common area
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street view of Atrium at Serenity Pointe

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Belinda H

Child of resident/client

5.0 out of 5 stars

90 year old new chapter and new friends

She loves the bigger closet for clothes. The food is excellent, as well the staff. I would definitely recommend them to others who are searching for senior living for their loved one.

Read all reviews

Atrium at Serenity Pointe

About the facility

Situated on beautiful Lake Hamilton with a lake view from every apartment, Atrium at Serenity Pointe is a lodge-style senior living community located near all local hospitals (CHI St Vincent, NMNC and Healthstar) as well as Hot Springs Mall, Bath House Row with boutique shopping and the Gangster Museum of America. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including happy hour, tai chi, boat rides to favorite lakeside lunch spots and painting classes. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues.

Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Atrium at Serenity Pointe

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $2,650/mo
  • Unlocked
    1 BedroomStarting at $3,950/mo
  • Unlocked
    2 BedroomsStarting at $5,500/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $5,250/mo
  • Unlocked
    Semi-PrivateStarting at $3,600/mo

Independent Living

  • Unlock pricing
    Detached Cottages / BungalowsStarting at $XXXX/mo
  • Unlocked
    Detached Cottages / BungalowsStarting at $3,075/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Atrium at Serenity Pointe
Select tour type
Select preferred date

Amenities

at Atrium at Serenity Pointe

Healthcare Services

  • Incontinence Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef

Room Amenities

  • Ground Floor Units
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Full kitchen
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Atrium
  • Beauty Salon
  • Library

Recreational areas

  • Billiards Lounge
  • Movie or Theater Room
  • Swimming Pool
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Dances
  • Community Service Programs
  • Art Classes
  • Water Aerobics

Compare

Atrium at Serenity Pointe outdoor common areaAtrium at Serenity Pointe

2803 Albert Pike Road,
Hot Springs, AR 71913

West Shores community entranceWest Shores

2607 Albert Pike,
Hot Springs, AR 71913

Brookfield Hot SpringsBrookfield Hot Springs

205 Sawtooth Oak St,
Hot Springs, AR 71901

Garrett WoodsGarrett Woods

142 Brighton Terrace,
Hot Springs, AR 71913

8.6 out of 10
Review Score45 reviews
9.9 out of 10
Review Score149 reviews
9.6 out of 10
Review Score27 reviews
8 out of 10
Review Score7 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Atrium at Serenity Pointe

8.6 out of 10
Review Score45 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.3
Meals & Dining
3.6
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Atrium at Serenity Pointe with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Atrium at Serenity Pointe has 45 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 8/14/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Belinda H

Assisted Living

Family/friend

August 14, 2026

5.0 out of 5 stars
Verified Review

90 year old new chapter and new friends

She loves the bigger closet for clothes. The food is excellent, as well the staff. I would definitely recommend them to others who are searching for senior living for their loved one.

Phyllis W

Not Sure

Toured community

July 14, 2026

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
4.0

Although it’s a very nice facility I don't see a good fit for my mother as she is very sedentary and doesn’t socialize very much. I feel this would be a better fit for younger and active seniors. Overall a very clean and welcoming place just not for my 95 year old mother.

Anonymous

Memory Care

Family/friend

April 8, 2026

2.0 out of 5 stars
Verified Review

Would not recommend

The facility is very nice looking. Some of the staff were very helpful, most were not. The quality of care overall was poor, it seemed like they were understaffed. They couldn't give us a list of what we were responsible for providing and what they were responsible for. This came up after we found out my mother had no toilet paper for days. We never even heard from the director until after we moved her out. All in all, I wouldn't trust them with my dog.

Anonymous

Assisted Living

Family/friend

March 2, 2026

4.0 out of 5 stars
Verified Review

Overall would recommend

I think the facility is clean and well kept. The CNAs seem to be understaffed but that's a problem every where. I do feel like my parents are getting adequate care though. The activities seem to be plentiful but my parents don't partake in them. All of the staff that I have interacted with are friendly and caring. My dad says the food offerings are underwhelming.

Paul O

Assisted Living

Resident/client

April 7, 2025

5.0 out of 5 stars
Verified Review

My place, my choice.

Beautiful decor. Lovely grounds. Great activities. Good food and nice size rooms.

Elaine P

Assisted Living

Family/friend

March 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful setting, friendly facility

Atrium at Serenity Pointe is the friendliest place on earth!! What stuck out most about the facility was the atrium area, and lake setting. The facility is more like a resort than an assisted living.

Anonymous

Assisted Living

Family/friend

March 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

"Would overall recommend

I think that they need a shuttle bus that accommodates those with limited mobility if they don't have one. If they have one, make sure the residents are informed. Let residents and relatives know the use policies of the Atrium. My Dad didn't think we could bring in outside food and eat it in the Atrium. Post activity itinerary online so relatives can call and remind loved ones what there is to do.

Anonymous

Assisted Living

Family/friend

December 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Some policies were unclear

I had to move [name removed] out due to him being unable to adapt to not smoking in his apartment. Staff worked with me and him, but he refused to stop smoking inside. They were very compromising and concerned but in the end I had to get him an independent living apartment. The only thing negative about the experience was they did not clearly explain the way the medical service works. I was told he could use his doctor, but later they told me he had to use the doctor they provided. And once I got him checked in, it seemed like they just left him hanging, with no welcoming. It felt like they just wanted his money. Dealing with the nurses could be a bit confusing Vegetables were overcooked

Anonymous

Memory Care

Family/friend

October 23, 2024

5.0 out of 5 stars
Verified Review

Atrium at Serenity Pointe review

It is very clean at Atrium. There is beautiful art and furnishings - it's like liking at a resort. The staff are friendly and there are a lot of activities.

Brian W

Memory Care

Family/friend

October 3, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very peaceful place

We were very excited to have found such a wonderful place. Mom just loves it there. This is a very caring place. The staff has always been courteous and caring. Mom has made many friends there. We don’t know if we would’ve found this facility without Help from your organization.

Anonymous

Independent Living

Family/friend

September 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Very Nice Place

The Atrium has very friendly staff and many social opportunities that my parents enjoy. They like the frequent musical entertainment, games and special events.

Mary

Assisted Living

Family/friend

May 24, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Atrium at Serenity Pointe

I would not recommend to anyone. Constant change in leadership and staff. Did not follow through on care promised. Very disappointing!

Anonymous

Independent Living

Resident/client

May 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Atrium at Serenity Pointe review

What I like the most about the Atrium at Serenity Pointe is the staff, and yes I would recommend this community to other families base on the experience I have had so far. My only complaint and concern is the meals - the variety and quality could be improved.

Anonymous

Independent Living

Family/friend

December 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Positive Review

My loved one is currently a resident at Atrium at Serenity Pointe. Maintenance is very prompt, friendly and helpful. So far, I would recommend Atrium at Serenity Pointe to others.

anonymous

Assisted Living

Family/friend

April 4, 2023

4.0 out of 5 stars
Verified Review

Atrium at Serenity Pointe review

Our family had a loved one at this community so we were very familiar with and the lady in charge was very polite and helpful but unnervingly pushy. Overall it was a good experience but the community is big and I believe that diminishes the benefits

anonymous

Memory Care

Family/friend

March 2, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

I found 1 person I felt like I could trust she never lied to me..

Don't lie to people. Fire anyone caught lying. Make there employees do there job. Or fire them.. get off the [profanity removed] point system. Up front let the people know what they will charged!!

Shirley

Assisted Living

Resident/client

February 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Easy Living

The interaction with the staff is good. The food is okay, but could be a lot better.I am satisfied with what they are charging me. I picked this community, because I talked to some of the people, took the tour and chose this facility.

Anonymous

Independent Living

Family/friend

February 7, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our experience has been okay. There are some items that could use improving overall such as food, activities, and communication with the family. I would recommend you ask several questions to make sure it will be a good fit, and to allow your loved one some time to settle into the community. The community did a great job during the tour of marketing and selling the best of the community, and not all of it has been good for us.

Kim

Assisted Living

Family/friend

October 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thank Your For Making A Difficult Decision So Easy For Family For Me As The Care Taker

Everything about The Atrium is wonderful, and I have had experiences with family being in other communities. This makes you feel like you are at a resort. The location, building, and the people all encompass you in warmth. The staff communication has been fabulous with the family. [Name removed] was terrific during the move in of my loved one and they were patient during changes that came up. There are three meals a day served to the residents. There are choices for the residents to choose from. The dining room reminds me of a beautiful restaurant with a great chandelier as well. All the rooms have a lake view, and it is really lovely.

anonymous

Assisted Living

Family/friend

June 16, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy with our choice

We initially chose Atrium at Serenity Pointe because they had a reduced price on one of the rooms and they were all just so welcoming and made us feel comfortable. The facility is dog friendly, the first time we walked in there was a dog in the lobby and I loved that. The concierge is wonderful. They have just been amazing all around and he is getting everything he needs here. The only downside has been on the food, they do overcook the vegetables. Other than that I would absolutely recommend them to others looking.

Atrium at Serenity Pointe

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Atrium at Serenity Pointe

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Arkansas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Arkansas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Atrium at Serenity Pointe

  • Atrium at Serenity Pointe offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (501) 760-1140 to reach a resident at Atrium at Serenity Pointe.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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