Anonymous
Assisted LivingFamily/friend
February 14, 2026
Extremely disappointed
They simply do not care. Its all about money.
1800 India Hook Road, Rock Hill, SC 29732


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Mary Frances M
Loved one of resident/client
The Chandler Place Family
We are so grateful for the team at Chandler Place. The attention they give the residents is much more than basic care. They are treated with love, Kindness and more than anything, respect. I feel that they treat the residents as they would treat their own parents. The Chandler Place family truly cares about each and every individual at the facility, and they go above and beyond their job description. We are so comforted, knowing that our cousin is truly happy and well entertained! Thanks to all of you for all you do!
Read all reviewsChandler Place Assisted Living and Memory Care
Walking trails through the beautiful grounds of Chandler Place Assisted Living and Memory Care create a peaceful atmosphere surrounding the community. Residents can also enjoy time outdoors with shaded patio seating and oversize windows throughout the community. As part of Navion Senior Solutions, this community focuses on a service-oriented culture, enabling residents to pursue their interests. Best of all, pets are welcome here!
Caregivers and staff learn about residents' interests and build a schedule of activities to support them. The Daily Living Program focuses on providing stimulation for six dimensions of wellness — physical, social, intellectual, purposeful, spiritual, and emotional. Assisted living residents benefit from a personalized care plan created with input from caregivers and family members.
Memory care is offered with guidance from a certified dementia care specialist through the Pathways to Discover program. Caregivers help residents keep an identity beyond their diagnosis, and help them to focus on life interests. Art therapy, music therapy, life-skills therapy, and more guide the atmosphere in this area of the community.
Chandler Place Assisted Living and Memory care is just 10 minutes from bustling downtown Rock Hill. Nearby Piedmont Medical Center makes it easy to receive quality medical care quickly.
Chandler Place Assisted...
Chandler Place Assisted Living and Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Chandler Place Assisted Living and Memory Care with 7.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Chandler Place Assisted Living and Memory Care has 46 reviews with an average "overall experience" of 3.4 out of 5.
Anonymous
Assisted LivingFamily/friend
February 14, 2026
They simply do not care. Its all about money.
Anonymous
Memory CareFamily/friend
May 20, 2025
I would give them a bad rating for memory care for several reasons: Nourishment - it is not uncommon for a patient to lose the ability to feed themselves. This happened and significant weight loss occurred without one mention of puréed food and nobody assisted with feeding. She could have passed. My husband had to request this care. Their answer was they are not allowed to feed her. Yet no word of any next steps. We also had a bed sore issued. If proper care was provided, it would not have happened. The staff does the minimum, if that. Assisted living is not good in SC, qualified care is not required. A nursing home is better and that was the direction we took. I never would have gone there had I known there is no cna or nurse.
Mary Frances M
Assisted LivingFamily/friend
April 7, 2025
We are so grateful for the team at Chandler Place. The attention they give the residents is much more than basic care. They are treated with love, Kindness and more than anything, respect. I feel that they treat the residents as they would treat their own parents. The Chandler Place family truly cares about each and every individual at the facility, and they go above and beyond their job description. We are so comforted, knowing that our cousin is truly happy and well entertained! Thanks to all of you for all you do!
Susanne R
Assisted LivingFamily/friend
April 7, 2025
Chandler Place Assisted Living is a great facility to make a nice and comfortable home for your love one. The staff have been so kind, professional, and caring in relation to my brother who loves living there. He loves the food, prayer groups, and activities. He has progressed extremely well and is much more healthy since first coming to Chandler Place. The staff have been very easy to reach as needed. The facility is very clean and pleasant. I highly recommend Chandler Place as a placement for your love one.
Dan
Assisted LivingToured community
March 27, 2025
[name removed] was an absolute professional and a great help in getting everything squared away for my grandmother’s assisted living arrangements. He was patient, knowledgeable, and made the entire process smooth and stress-free. His kindness and attention to detail truly stood out. I highly recommend [name removed] for anyone needing assistance with senior living transitions!
Carolyn L Evans
Assisted LivingToured community
March 26, 2025
I went for a tour and was very impressed. I was greeted at the door and shown lots of respect, and all my questions were answered. My mother lives in the area, so we will contact this facility if and when needed. It is a very nice and very clean facility.
Bridgett
Assisted LivingFamily/friend
March 26, 2025
Chandler place of Rock Hill has been a blessing for our family. The community is amazing. The workers are nice and kind. Everyone is always smiling. Great communication. It is a clean environment. I could not be more happier.
Anonymous
Memory CareFamily/friend
March 10, 2025
While they did us a 'favor' and got our loved one in after normal intake time the staff either was not prepared for him or did not know how to care for him. There was an issue that first night and staff sent him back to the hospital via EMS where we spent the entire day in a hallway in the ER. He had been at Chandler just 12 hours. Upon returning we missed his dinner meal (not having anything all day at the hospital) we had to request his meal. The following morning he was 'up' sitting in a wheelchair. His bed was made. His bed was soiled-wet. We had to request the bed be changed. This happened a couple of times. My husband started going to CP every morning to be sure his dad was clean, dressed and bed clean. My father in law declined very fast and passed away less than three weeks after being at CP. the staff was nice to us. The facility had several little things...the door bell didn't work. We were told it needed a battery. There was a water issue in the kitchen in memory care. We were told we could not visit with the other residents that we could go to a specific area or to his room. (Other places encouraged us to visit with the residents). While my father in law could not have gone home those few weeks because he needed more care that his wife could give I don't think I can recommend CP. I will say, it did not smell like diapers like so many memory care units do. I did appreciate that. We never saw the administrative staff after intake.
Brian M
Memory CareFamily/friend
November 14, 2024
What an amazing facility! My sister and I were in search of a new memory care facility for our 87 year old father who has dementia. Chandler Place was suggested so we visited. Having our father in a different facility for the past 5+ years, we have become educated in what to look for and what should be expected. After touring, we could feel the genuine investment and attitude of the staff toward their residents. Patient centered care is the paramount priority for the facility. Meeting residents “where they are” is the resounding theme. The culture from the top down ensures they meet this goal. Every staff member (Memory Care Director/Patient Care Coordinator/Med Techs/Kitchen Staff/Maintenance and Housekeeping Staff) engages with the residents and works together to meet their needs. The staff recognizes that the facility is the residents home and respects that designation. If you have a loved one in need of this level of care, we strongly recommend a visit to see this first hand.
Anonymous
Assisted LivingFamily/friend
November 11, 2024
Maybe just my family's expectations, we picked the facility because staff was nice and had a hall that was like a big circle and my husband enjoys walking. I think showering , shaving and giving him his hearing aids were reasonable expectations. Seems nice when 1st went realized not always nice to all the patients. They did not put my husband hearing aides in, did not have him shave or shower was in respite care for several weeks. He seemed happy with food and allowed him to bring favorite snacks in. Picked this facility over others because staff was friendly was more expensive than other and not sure we got our money's worth. They wanted us to leave and not visit so he could get use to place. He became angry and didn't want to see any of the family. Was not a good fit for us. Both my girls said it made them sad to visit him there. Did not feel very welcome when visiting.
Shelley D
Assisted LivingResident/client
January 9, 2024
My mother transferred from Chandler Independent to Assisted Living. They have a large staff that strives to assist residents in all aspects of their needs. They are kind and patient with mom's needs. Nothing is perfect, but this is pretty close to family living in their own home. It is clean, and there are amenities such as a wonderful hairdresser, care for nails and feet, good meals, and they strive for interaction with others, and outside entertainment and activities. I'm relieved that mom is in good care.
Anonymous
Assisted LivingFamily/friend
November 10, 2023
It was horrible. They drugged her up and she fell two times that we know of. Had to have surgery and now is bedridden. We didn't send her back. We had her transported from the hospital to our home. They promised that they would take the best care and did not. I would never recommend them to anyone. My mother in law walked in a happy lady and now she can't walk, or for that matter straighten out her leg that she had the surgery on at all. I pray for all those other people in the memory care there.
Anonymous
Memory CareFamily/friend
April 13, 2023
At first the facility seemed to be welcoming and open in terms of communication. Hindsight lets me believe it was because they were not at capacity, although that is opinion. Within the first two weeks, my loved one escaped through the garden. The staff did not contact us until AFTER they found her, she had been gone for at least an hour. For after hours visits (after 8pm), we had to be buzzed in and out of the facility. There were instances that we had to wake staff up off of the sofa to be buzzed out. Within six months of our loved one's arrival, they had moved her to the highest level of care without notifying us that there was an evaluation or that they were witnessing deterioration. During her time there, they took her to the hospital on multiple occasions, NEVER notifying us until we received bills. They tests they gave permission to were ridiculous. Overall, the facility looked good, but our loved one's room was a different story. We often saw trash piled, brought her laundry home to do it, noticed that sheets were missing, and saw clothes that weren't hers. Saturated sheets would be left in the hamper, so the room smelled horrible. There were a few occasions where we had to clean feces off of the wall. I don't believe that cleaning services came. The food smelled good, came lukewarm in Styrofoam containers, but was elementary style school meals. Within the last 8-10 weeks of her life, they asked us to bring in a sitter service as our loved one was becoming a bit catatonic and would fall off sofas or out of her wheelchair that they didn't engage the brakes on. I honestly don't feel like they were caring for her much at all. They started to care when she was actually dying, they came in to say their goodbyes. I understand that it is a business, but as we were bedside listening to her respirations slow, a tour was being given by the facility director right outside of her door. I overheard the director tell the couple who were touring "These rooms are more private and we will have an opening here shortly." The lack of tact was deplorable. When she passed a few hours later, the hospice nurse and social worker asked us to step outside the room as our loved one was prepared for transport. The same director giving another tour told the couple touring that the room (one next to ours) had a Jack-and-Jill bathroom, come on, come take a look. I was terrified that they would walk into our room. The husband seemed to have quickly understood what had JUST happened and grabbed his wife from entering the room. The director simply looked at my husband and I and asked if we were having a good day. Overall, for us: Understaffing, lack of interest, and lack of support equal an experience I do not wish on other families.
anonymous
Assisted LivingFamily/friend
March 29, 2023
We chose Chandler Place over other facilities that we visited because it seemed the nicest that we were going to be able to afford. Although, I am pleased, overall, I think that at times, they seem a bit understaffed....but I think that is the case in many areas these days...Anytime I seek out, answers or assistance, they are ready to listen and assist...
anonymous
Assisted LivingFamily/friend
September 8, 2022
Family members need to be engaged with their family members. If not, your parents can slip through the cracks for care. They try their best but like all facilities, they have shortages. I had to stay on top for my mom. They are doing better due to me expressing my concerns.
anonymous
Assisted LivingToured community
August 1, 2022
We toured with Chandler Place and the facility was older and the atmosphere seemed more dark and depressing. WE were looking for a place that felt like home from the moment we walked in; some place that had a bright and cheerful environment.
James
Assisted LivingToured community
June 1, 2022
Our family had an in person tour and it was a good experience, Chandler Place is a nice community
Gary N
Assisted LivingFamily/friend
December 13, 2021
They take really good care of this community. This is a very inviting community. They have all of the residents frequently interacting with each other they also take lunches with each other for outings to different restaurants. My loved one is happy here. They also even took them on an outing up into the mountains and saw different things.
LT
Assisted LivingFamily/friend
March 26, 2021
We chose Chandler Place because of the price point. she was able to have a roommate so it brought the price down, they are pet friendly, and it is a nice looking facility that looks comfortable and not institutional. It was a pleasant place and ended up being a good fit for my mom. I think that they have as a family members always treated me very well. They are quick to call if anything is up and they are informative. I would recommend them to others looking.
Neva Lee
Memory CareFamily/friend
October 15, 2020
I moved my dad from Chandler Place Independent Living (wonderful place) because he needed more care. I thought he would get the same genuine care but at a different level. I was wrong. The facility is run by [name removed] who I believe is a supervisor of the staff . I never met the facility director. My dad received poor care and they eventually forced him out during the Covid virus. It was devastating for me trying to find a place for him. I received no help from [name removed] or anyone at Chandler as I struggled to navigate a place for him. I finally found Carolina Gardens on my own. They were great and took care of my dad until he passed. Be careful if you chose Chandler Place Assisted Living.
Chandler Place Assisted Living and Memory Care
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know South Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about South Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.