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Charter Senior Living of Jackson

1200 N Pkwy, Jackson, TN 38305

For pricing & availability:
(866) 374-4058
8.6
Review score
23 reviews
Add review
8.6
Review score
23 reviews
  • 5 star
    52%
  • 4 star
    26%
  • 3 star
    9%
  • 2 star
    9%
  • 1 star
    4%
See all reviews
8.5
Review score
2133 reviews
64 facilities
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Charter Senior Living of Jackson
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Charter Senior Living of Jackson
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Anonymous

Child of resident/client

4.0 out of 5 stars

Experience with Charter Senior Living of Jackson

Food is good. Facility is clean and nice. Staff has been great so far. She loves her apartment now. Struggled with timely communication early on, and not all of the staff was made aware that she has Alzheimer's which brought about some issues early on. Now everything is running smoothly even with what seems like a relatively high turnover rate.

Read all reviews

Charter Senior Living of Jackson

About the facility

From the inviting front porch to the homelike common areas, Charter Senior Living of Jackson is designed to provide seniors with a warm and supportive environment. Settled on a wooded campus at the end of a private road, this pet-friendly, boutique-style community provides residents with scenic views and premier amenities.

There’s plenty of on-site conveniences for seniors to enjoy, including chef-prepared meals, stimulating activities, and pet therapy. Residents can also benefit from customized assisted living and memory care services, which are provided by licensed, 24-hour nurses. Those who opt for memory care receive personalized care through the exclusive Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Start calling Charter Senior Living of Jackson home today!

State Licensing Information

To explore the...

Senior living options offered

  • Assisted Living
  • Memory Care

Charter Senior Living of Jackson

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $3,895/mo
  • Unlocked
    1 BedroomStarting at $4,895/mo
  • Unlocked
    2 BedroomsStarting at $5,395/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $4,995/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

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Charter Senior Living of JacksonCharter Senior Living of Jackson

1200 N Pkwy,
Jackson, TN 38305

Brookdale Jackson Oaks community exteriorBrookdale Jackson Oaks

3131 North Highland Avenue,
Jackson, TN 38305

Wellington Manor JacksonWellington Manor Jackson

911 Old Humboldt Rd,
Jackson, TN 38305

Alexandria PlaceAlexandria Place

108 Physicians Dr,
Jackson, TN 38305

8.6 out of 10
Review Score23 reviews
9 out of 10
Review Score42 reviews
8.9 out of 10
Review Score53 reviews

Review Score

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

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Download brochure

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Amenities

at Charter Senior Living of Jackson

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Cable or Satellite TV
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Outside Patio

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Activities

  • Montessori Programs
  • Yoga / Chair Yoga
  • Stretching Classes
  • Activities Off-site

Reviews

for Charter Senior Living of Jackson

8.6 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
4.6
Meals & Dining
4.4
Activities
4.1
Value for Cost
4.3

A Place for Mom has scored Charter Senior Living of Jackson with 8.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Charter Senior Living of Jackson has 23 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 8/27/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 27, 2026

4.0 out of 5 stars
Verified Review

Experience with Charter Senior Living of Jackson

Food is good. Facility is clean and nice. Staff has been great so far. She loves her apartment now. Struggled with timely communication early on, and not all of the staff was made aware that she has Alzheimer's which brought about some issues early on. Now everything is running smoothly even with what seems like a relatively high turnover rate.

Heather

Assisted Living

Family/friend

August 10, 2026

1.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Jackson

It always smelled upon entering the facility, constantly lost my father's belongings, they will not accept any responsibility for any of their failures. They gave him a hot wheels car upon admission for his memory box. Only staff gave keys. It was gone. They became rude and hateful. It was the worst experience we could of had with our first assisted living.

Anonymous

Assisted Living

Family/friend

July 16, 2026

4.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Jackson

I think Charter is a quality place. My father went in with an ability rating 4 out of 5 so he required a lot of attention to get out of bed, restroom etc... They did the best they could but my father was basically room bound and not well enough to participate in any of the facility activities. No fault of the staff, my father was unhappy due to his poor health. Once he incurred an additional health incident in early May that made his health even worse, we chose to bring him home and care for him through hospice. One employee stood out as exceptional. Her name is[name removed]

Anonymous

Assisted Living

Family/friend

July 1, 2026

5.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Jackson

It is an awesome place! Mom loves it there. She has had some lucid moments, and said that she loves the food, lemonade, and all of the people that work there. The Charter staff loves Mom. It is worth every penny spent to see Mom happy. Definitely would recommend to others.

Michelle W

Not Sure

Toured community

April 14, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I absolutely adored this place!!! The tour was awesome! Right now, it is number one on my list of places for Mom. My only complaint is that it is 45 minutes away from where I live. This place is EXACTLY what I had in mind for my Mom — a spa-like treat with 1-on-1 attention given with brain activities and exercise/rehabilitation.

Anonymous

Memory Care

Family/friend

April 2, 2026

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Charter Senior Living of Jackson

The facility was beautiful and very clean. The staff was friendly. And the food looked and smelled amazing. My dad was only there for 15 days. The Executive Director was amazing! My dad was a eloper and had some behavior issues. When we were touring and also when we were there to sign his lease and arrange for his stay we told them he would be that way. They assured us this was common Alz/Dementia behavior and they dealt with it all the time and not to worry. However, once there apparently he was indeed too much for them. We were being called constantly and in that amount of time he was sent to the ER 2 or 3 times due to falls. Each time we called about it we would speak to a different person and get a different story about what happened and what exactly his injuries were. On the 15th day we were told he needed to be sent to a Psych Care place in Memphis to have his "medicines adjusted" and he most likely would not be welcomed back upon discharge from there.

HK

Assisted Living

Family/friend

March 23, 2026

5.0 out of 5 stars
Verified Review

Review for Charter Senior Living of Jackson

[name removed] stood out, had it not been for her...I would of never brought it dad. There will be a [removed] dollar charge for not using their pharmacy, there will be a [removed] dollar extra charge for internet. They rarely check on your loved ones. They never give them enough to drink. You will sign in your contract that they are absolutely not responsible if something happens to your loved one. It is better than some of the other facilities. They do watch the exit doors well.

Richard

Assisted Living

Family/friend

February 6, 2026

5.0 out of 5 stars
Verified Review

Feels Like Home.

The admin people there were so friendly and accommodating. The room they showed us was so much better than the other two. Large and comfortable. The assist staff are friendly and helpful. My mom has actually improved greatly in the two months she has been there.

Anonymous

Assisted Living

Family/friend

May 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Our family's experience

Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both left while he was there. The director loved my Dad and spoiled him! There were a lot of activities for the regular side- very few for the memory care side.

Beverly

Assisted Living

Family/friend

December 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Charter Senior Living of Jackson

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and outdoor access. No screaming alarms.

Anonymous

Memory Care

Family/friend

December 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room for improvement with communication. I have and will continue to recommend this facility to others.

Wanda

Memory Care

Family/friend

May 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring community.

We've had a great experience at Charter Senior Living of Jackson. The people/employees there are very friendly, and they care about their residents. Very good food and very clean facility too.

Pam D

Assisted Living

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great staff

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others.

anonymous

Memory Care

Family/friend

September 20, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

would recommend

We really do like the staff we do think they are exceptional - however once it was purchased by the new owners we were told they were going to start making renovations and that was not happened yet which is a little frustrating.

Anonymous

Assisted Living

Toured community

August 24, 2022

3.0 out of 5 stars
Verified Review

This place was ot a good fit for my loved one. I did not like the smell.

Anonymous

Memory Care

Family/friend

January 7, 2017

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

My Thoughts On Morningside

My aunt resides at Morningside in the assisted living area. Our decision to choose Morningside was based on a number of factors: quality of life, available activities, warmness/friendliness of the staff, professional nursing care, availability of memory care assistance when needed, and finally, a reasonable cost. I particularly like the size of Morningside, as my aunt is able to enjoy all the available services without her mobility being affected, like you could experience in some larger facilities. This facility offers all the services she needs at a reasonable price and Morningside was an excellent choice for our family.

Anonymous

Memory Care

Family/friend

July 7, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

So far they have been great. It's a happy environment.

So far they have been great. The nurse doesn't really step up, it would be nice to see her have more energy. She seems to need to be micromanaged. The activities are great, they really seem to keep people involved and busy. The staff is great as well. It's a happy environment.

Anonymous

Memory Care

Family/friend

March 27, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Everything Is All Right

Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

A. Massengill

Memory Care

Family/friend

March 5, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful Transition To New Home

Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

Anonymous

Memory Care

Family/friend

October 20, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Would not recommend

My experience with Morningside of Jackson has not been a good one. Without going into specifics I'll just say they made a lot of promises before we moved my loved one in, and did not deliver on any of them. Their performance was just very poor in general. I would not recommend them.

Charter Senior Living of Jackson

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Charter Senior Living of Jackson

Tips for evaluating your community options. Test Sanity (KJ)

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)

Frequently Asked Questions about Charter Senior Living of Jackson

  • Call (731) 423-1004 to reach a resident at Charter Senior Living of Jackson.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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