114 Polks Village Ln, Chapel Hill, NC 27516
Anonymous
Child of resident/client
Positive Experience
Overall very good experience. Most of the Resident facing staff (med techs and aides) are fantastic. Room size is spacious for a single person. Memory care director is very friendly and responsive to questions and requests. My mom loves the musicians who come to perform as well as the bible study sessions. Food (particularly in memory care) could be better - in quality, choices, presentation and healthiness.
Read all reviewsChatham Ridge Assisted Living
Just eight miles from the hustle and bustle of downtown Chapel Hill, North Carolina, Chatham Ridge Assisted Living offers diverse, resort-style amenities and services in a convenient, vibrant locale. With access to some of the best dining, shopping, arts, and recreation North Carolina has to offer, there’s no one way to experience Chapel Hill.
Chatham Ridge Assisted Living offers several levels of care with their services. Exceptional staff members are available around the clock to assist with daily tasks. They also coordinate with residents and their families to develop individualized care plans centered around specific wellness goals. Their progressive memory care neighborhood puts dignity first, encouraging independence and recognizing each resident’s individuality.
Whether you prefer to spend your time indoors or outdoors, surrounded by friendly faces or in quiet solitude, Chatham Ridge has a comfortable space for every resident. Their semi-private living accommodations are cozy and secure, while common areas invite laughter and conversation. A full-time activities director plans activities like musical entertainment and local outings to keep residents active and engaged.
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Chatham Ridge Assisted Living
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.8 out of 10 Review Score54 reviews | 9.2 out of 10 Review Score48 reviews | 9.2 out of 10 Review Score55 reviews | 8.4 out of 10 Review Score54 reviews |
Studio Starting at $X,XXX/moStarting at $6,695/mo | Studio Starting at $X,XXX/moStarting at $5,795/mo | Studio Starting at $X,XXX/moStarting at $6,150/mo | Studio Starting at $X,XXX/moContact an advisor |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $7,395/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moContact an advisor |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,095/mo | 2 Bedrooms Not available | 2 Bedrooms Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Independent Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Chatham Ridge Assisted Living
A Place for Mom has scored Chatham Ridge Assisted Living with 8.8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Chatham Ridge Assisted Living has 54 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Memory CareFamily/friend
August 19, 2026
Overall very good experience. Most of the Resident facing staff (med techs and aides) are fantastic. Room size is spacious for a single person. Memory care director is very friendly and responsive to questions and requests. My mom loves the musicians who come to perform as well as the bible study sessions. Food (particularly in memory care) could be better - in quality, choices, presentation and healthiness.
Anonymous
Assisted LivingFamily/friend
April 15, 2026
The facilities are always very clean, with friendly seasonal decorations, and the grounds are well maintained year round. Most of the staff are very friendly and helpful, we're always greeted when we come in, and they all know my mom by name.
Anonymous
Assisted LivingFamily/friend
March 17, 2026
I would give a 5 to the people who interact daily with the residents. I would give a 2 to the management because of their daily inconsistencies regarding interaction with hospitals and patients' family members. I would be more than happy to give examples. My husband was there briefly and was very happy with the staff in memory care. Re admin keep asking and checking on everything they say because they don't follow thru. Also watch the money flow. The hospital could never get get them to answer questions, or the phone or return calls. There was so much more but it makes me angry..
Anonymous
Assisted LivingFamily/friend
October 10, 2025
What we like the most about Chatham Ridge is that it is a smaller and intimate community, so the staff really get to know my mom and her family.
Matt
Memory CareFamily/friend
May 20, 2025
The facility was clean, the care staff respectful. the administration has been uncommunicative and incompetent. He needed a form filled out by our long term care insurance when he was admitted on [date removed] and they still haven't done it today (2 months later). He had multiple falls in the three weeks he was there and has spent the last month+ in hospital or skilled nursing facility. So we're still paying out the nose for the place, but he isn't there and they can't fill out a single form.
Anonymous
Assisted LivingFamily/friend
May 16, 2025
They should ask about finances because there is an entrance fee that is non refundable and then there is the regular monthly fee. That goes up with your level of care. You also must furnish your own room. It doesn't come furnished. So it's good to know all the finances before you apply. The sales people were very helpful in explaining all this and helping with the application. The nurse was helpful in her assessment of my husband. The facility is bright and cheery and the food is good. There are many activities to sign up for. I may not be the best judge on value for the money but it seemed expensive to me. I don't have a lot of comparisons and everything is expensive today.
Anonymous
Memory CareFamily/friend
May 14, 2025
The staff are really kind and have been willing to work with my mom and doctors to find solutions to some of my Dad's bigger issues. They've been very understanding. We feel (like most places I'm sure) that they are understaffed and the staff is overworked. But that seems to be a more systemic issue. We also think that a facility that has an extra bathroom outside of the residents rooms could be helpful in reducing some bathroom accidents. But again, that could be a system wide issue. Overall very happy he's there and the staff has been really communicative, forgiving, understanding, and willing to make changes.
Anonymous
Assisted LivingFamily/friend
May 7, 2025
90% of the staff and 100% of management could care less. I put a ring camera in her room and they put a sign on the door to alert the staff. I wonder why. It didn't prevent her diamond ring and gold wedding band from being stolen... when I asked for access to the hall camera to match up to my ring tape, they initially said yes and then denied it. There was an issue of men getting into her room in checked at night. Denied until I showed them the tape. No response. I took her out of there and never looked back.
Leslie K
Assisted LivingFamily/friend
March 10, 2025
5 for all categories. Chatham Ridge has an outstanding medical staff that includes doctors, nurses, physical therapists, and podiatrists. They also have a hair dresser on site, professional chefs, and an activity director that's outstanding. They have a theatre room, a library, and very nice outside grounds. My mother loved the front porch and the beautiful flowers and trees. All the staff was so caring and nice. My mother literally thrived at Chatham Ridge. She had friends and activities to keep her busy and her own apartment for quiet and rest. Mom loved the parties that involved the families. They also had a wheelchair van that took them to outings and doctor appointments. What a wonderful end to a long life for my mother.
Susie M
Assisted LivingToured community
March 4, 2025
I found Chatham Ridge to be a very caring environment; they really care about their residents. I have seen them take extra time to engage them in activities. They also take time to hear their stories, and find out about their history. Families are treated with respect and dignity. The sales and marketing person really does care about the family, and goes above and beyond when showing the facility to answer questions and make them feel comfortable with the decision they make.
Kay R
Assisted LivingToured community
March 3, 2025
I am not currently in need of a facility for my loved one, but this will definitely be top of the list when the time comes! From the moment we walked through the doors, we felt a sense of warmth and care. It was obvious that the entire staff goes above and beyond to make residents feel comfortable, safe, and truly at home.
Caroline B
Assisted LivingToured community
March 3, 2025
I toured Chatham Ridge and [name removed] was a wonderful Sales Director. Everyone was extremely friendly and answered all my questions. I truly believe that this can be a place where my loved one will thrive and be taken care of.
Gail H
Assisted LivingFebruary 20, 2025
Unbelievably helpful sales staff! If we don't choose now, this will definitely be our first choice when the time comes! I would refer anyone who is looking in to care for a declining friend or family member to call and speak to them!
DJ
Memory CareFamily/friend
February 3, 2025
Chatham Ridge is truly a great place! They have taken great care of my mom these past several months, she is so happy there. She has met lots of friends and seems to like the activities. The food is pretty good for the most part. The staff is very friendly and helpful
Anonymous
Assisted LivingFamily/friend
December 6, 2024
We picked them because of the proximity to other family living in the area. Food is sub-par, and is often a major issue. Management had turned over several times, but the place is generally clean and feels safe overall. Have had all sorts of trouble and misinformation regarding getting approval for her long term care insurance though... Has cost us tens of thousands of dollars so far...
Anonymous
Assisted LivingFamily/friend
August 26, 2024
Avoid it There are many others. Memory care is a nightmare. Their own staff will tell you to not go there. I would not recommend. The day I was taking my wife out, there was another aide taking her person out.
Buck
Memory CareResident/client
July 9, 2024
Male residents were allowed into female rooms even after being shown video of male resident jumping into her bed multiple times and staying for hours. Allegedly they check all rooms every two hours No Way Place smells like urine Got out in 40 days and found 2 others that are just fine. Keep looking
Leslie K
Assisted LivingToured community
May 2, 2024
The staff is caring, professional and kind. There are activities and fun things to do. My mother has made friends. She says the meals are delicious. The facility is clean and well kept. I’m glad my mom is there.
Val H
Assisted LivingFamily/friend
March 16, 2024
Very friendly familial atmosphere. Good at responding to each resident personally and keeping them entertained and involved. Many daily activities and for those who are able and care to, scheduled outings provide a pleasant change of pace. Warm weather options for chatting outside with other residents and staff. Responsive and involved staff for the most part and an overall pleasant atmosphere.. Residents seem and sound happy, enthusiastic and involved in daily life of the community. For assisted living, these things seem important to me.
Anne B
Assisted LivingResident/client
March 11, 2024
Although some of the staff is very good and caring, the management is indifferent and staff training seems to be lacking. Residents often wait a longtime to have the call bell answered. The hallways have a strong urine smell that is very unpleasant.
Chatham Ridge Assisted Living
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
