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Chestnut Hill Senior Living

5055 Thompson Rd, Columbus, OH 43230

For more information about senior living options:
(866) 374-4058
99 reviews
Add review
  • 5 star
    27%
  • 4 star
    41%
  • 3 star
    18%
  • 2 star
    7%
  • 1 star
    7%
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Chestnut Hill Senior Living
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Chestnut Hill Senior Living
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Chestnut Hill Senior Living in google map

Teresa

Child of resident/client

4.0 out of 5 stars

Recommended

The staff at Chestnut Hill Senior Living are very easy to work with and are helpful. The meals are good...just not what my mom was used to, but since she can't remember what she likes it doesn't matter. I would recommend the facility.

Read all reviews

Chestnut Hill Senior Living

About the facility

Chestnut Hill Senior Living offers independent living, assisted living, and memory care in Columbus, Ohio, on a 10-acre campus with shady trees and walking paths. With the ambiance of a country club, the recently renovated community boasts thoughtful conveniences and pet-friendly senior apartments to help your loved one prosper. Additionally, residents can find themselves in an engaging lifestyle that promotes holistic wellness.

At Chestnut Hill Senior Living, a range of senior care services and newly updated amenities help residents stay independent as possible, while leaving them time for favorite pastimes. Plus, Hoover and Griggs’ restaurant is open throughout the day, serving residents over 50 menu items and daily specials. Other amenities and services include:

  • 24-hour bistro
  • Concierge
  • Housekeeping
  • Events and entertainment
  • Transportation

Independent living plus is a hybrid between independent living and assisted living. These residents have access to services and amenities such as the restaurant, housekeeping, events, and transportation, but they don’t require help with personal care.

Assisted living residents at Chestnut Hill Senior Living are supported through personalized care plans designed to meet their individual needs. This can include help with daily tasks and personal care such as bathing, grooming, and dressing.

In memory care, seniors with Alzheimer’s disease or other forms of dementia live in...

Senior living options offered

  • Assisted Living
  • Memory Care

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Amenities

at Chestnut Hill Senior Living

Healthcare Services

  • Medication Management
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Room Service
  • Low / No Sodium

Room Amenities

  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Beauty Salon
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Live Musical Performances

Compare

Chestnut Hill Senior LivingChestnut Hill Senior Living

5055 Thompson Rd,
Columbus, OH 43230

Sunrise of GahannaSunrise of Gahanna

775 East Johnstown Road,
Gahanna, OH 43230

Cherry Blossom Senior Living community exteriorCherry Blossom Senior Living

79 Blossom Field Boulevard,
Columbus, OH 43213

StoryPoint Gahanna Indoor Common AreaStoryPoint Gahanna

5435 Morse Rd,
Gahanna, OH 43230

Review Score

Not available
9.7 out of 10
Review Score85 reviews
9.6 out of 10
Review Score65 reviews
9.6 out of 10
Review Score131 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Chestnut Hill Senior Living

1-20 of 99 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.5
Staff
4.1
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.6

A Place for Mom has scored Chestnut Hill Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chestnut Hill Senior Living has 99 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 99 reviews

Last Updated: 6/24/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Teresa

Memory Care

Family/friend

June 24, 2024

4.0 out of 5 stars
Verified Review

Recommended

The staff at Chestnut Hill Senior Living are very easy to work with and are helpful. The meals are good...just not what my mom was used to, but since she can't remember what she likes it doesn't matter. I would recommend the facility.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

June 4, 2024

4.0 out of 5 stars
Verified Review

Our experience was very good.

We used the memory care facility and they don't have enough RN's. Only one for the entire facility, everyone else is tech's working. They were very good at keeping me informed about what was going on with my brother. Our experience was very good.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

April 9, 2024

4.0 out of 5 stars
Verified Review

Review for Chestnut Hill Senior Living

This facility is not staffed to handle dementia patients. They have no doctor on staff. No psychiatrist on staff. No psychologist on staff.

Cleanliness
5.0
Friendliness
5.0
Care Services
2.0
Activities
4.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

January 29, 2024

5.0 out of 5 stars
Verified Review

I am very grateful.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

June 30, 2023

5.0 out of 5 stars

Our family had an in person tour with Chestnut Hill Senior Living, and we thought it was very professional and all the people were very nice that we met with.

Anonymous

Assisted Living

Family/friend

May 8, 2023

2.0 out of 5 stars
Verified Review

Review for Chestnut Hill Senior Living

Stay away. Chestnut Hill was sold to a new owner.I would not recommend the new owners, Our Home New Albany, to anyone. They are only interested in making money and not interested in actually caring for people. They don't accept Medicare or Medcaid waivers. Private pay only and God help you if you run out of money.

Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Mindy

Assisted Living

Toured community

April 7, 2023

5.0 out of 5 stars
Verified Review

I loved the atmosphere,and meeting the staff especially [name removed]. Fabulous!! I would totally recommend Chestnut Hill as well.

anonymous

Assisted Living

Family/friend

February 23, 2023

3.0 out of 5 stars
Verified Review

Nice community with needed improvements sounds good

It seems a little disorganized, and even though it is a nice community there are areas of improvement.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

anonymous

Assisted Living

Toured community

February 16, 2023

4.0 out of 5 stars
Verified Review

Our family had an in person tour and from everything we saw and all the different staff we were able to meet with we thought it was a very nice tour experience and close to an overall 5 star.

Ron

Assisted Living

Family/friend

February 1, 2023

4.0 out of 5 stars
Verified Review

Would Highly Recommend

When touring, one of the features that drew us in was the fact that if you're already a resident and run out of money for private pay, they can, later on, accept Medicaid funding. I think they really go out of their way to try to make a very good environment for their residents. All of the staff that I interacted with seemed to be very friendly, and they treat the residents with a lot of respect. They took very good care of my family member and really went overboard to make him feel that he belonged there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

T B

Memory Care

Family/friend

January 9, 2023

5.0 out of 5 stars
Verified Review

We're very happy with Chestnut and the care our loved one has been receiving. Our loved one has made friends there and we know our loved one is safe. The aides are very patient with the residents and they keep them engaged in activities. Housekeeping could be a little more thorough, but the facility isn't dirty. The activity director updates the Facebook page almost daily so that we can see how the residents spend their days.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mary A

Assisted Living

Family/friend

January 8, 2023

5.0 out of 5 stars

Great Place & Great Staff

We have a loved one that has lived at Chestnut Hill for about 6 months. She is very happy, and so are we. Prior to moving to the community she was very much a loner. Since she has been there her quality of life has really improved. She has made several friends, and attends most of the activities. We visit often & we enjoy the activities and the food. The staff is very friendly and caring. Couldn’t have made a better choice.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

November 16, 2022

3.0 out of 5 stars
Verified Review

care fees

Some of the staff were wonderful and caring. The billing is confusing and cheats many elderly people. These practices should be turned over to the attorney general's office.

Cleanliness
5.0
Friendliness
4.0
Care Services
2.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

November 3, 2022

4.0 out of 5 stars
Verified Review

I toured this community and it was very nice! Just too large of a place for my loved one, he would have been overwhelmed.

Anonymous

Assisted Living

Family/friend

September 14, 2022

3.0 out of 5 stars
Verified Review

I would say is that I believe they are in process of changing management. As trying to get ahold of them can be difficult at times. Same with maintenance team, she has some things that are needing fixed and having difficult time reaching them for the requests. The nursing staff though is wonderful and answers very quickly. The dining experience is okay, but she is having trouble getting acclimated with what they have available

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.5

anonymous

Assisted Living

Family/friend

September 13, 2022

4.0 out of 5 stars
Verified Review

Food is INCREDIBLY GOOD!

After hours needs to be more quality care. Night staff not nearly has quality day staff

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

anonymous

Assisted Living

Family/friend

August 16, 2022

3.5 out of 5 stars
Verified Review

is an exceatbale assisted living for your parents

Being out of town we rely on our family members to give us information and so far what we have heard is that the meals and dining experience has been excellent which is a huge plus. However we have heard they are having staffing issues which has caused some problems. When our loved ones moved in [name removed] was the activities coordinator and she was absolutely excellent, but she is out with surgery for a few months - they do have activities but they could do better having a weekly calendar or newsletter they could give to the residents so they know what is going on during that week and can adjust their schedules if need be

Jean C

Assisted Living

Resident/client

March 14, 2022

2.0 out of 5 stars

Do research

Pre covid, this facility took on new management and it was very uncommunicative. During covid, things only got worse. We realize Covid was unprecedented but the uncaring demeanor of some of the management was hard to swallow. Some of it made us wonder why they were in the healthcare profession and why they would be in charge. There was so much concern for the bottom line….remodeling the facility when residents still felt unstable from the year of isolation. Our family member passed after covid restrictions were lessened and we received no condolences or guidance what so ever from management. Aids were fluid, but many were quite good, they just weren’t paid enough to stay. These are a few of the highlights because we are still processing the loss. Advice….do lots of research before putting a loved one here.

Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Lori

Assisted Living

Family/friend

May 4, 2021

2.0 out of 5 stars
Verified Review

not a safe environment for your loved one

If your loved one was totally independent this community might be ok. If not, I would not take your loved one here. Communication was not good and there were times I couldn't get ahold of anyone. The nursing staff would not listen to us when we asked for them to do things for our loved ones and did not follow Drs. orders. I would not recommend this community to others based on my experience.

Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Lori C

Assisted Living

Family/friend

February 22, 2021

1.0 out of 5 stars
Verified Review

Not a safe environment for your loved one

We did not have a good experience with this community and were not pleased with the care that my mom received. We did have issues with the director and the head nurse, but the aids here were very sweet. I would tell others if you have a loved one who is more independent, it would not be a terrible situation like it was for my mom. If they need help with things such as eating, dressing, bathing, etc. it is not a good place for them. They do not have enough staff and there is a lot of turnover. They also had a large outbreak of covid but hid it from the families. We moved her out of here and we have seen a big improvement since then. I would not recommend to others who are looking.

Cleanliness
0.5
Value for Cost
0.5
Care Services
1.0
Activities
0.5
Meals & Dining
3.0

Chestnut Hill Senior Living

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Chestnut Hill Senior Living

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Chestnut Hill Senior Living

  • Chestnut Hill Senior Living offers Studio and 1 Bedroom. Learn more.
  • Call (614) 855-3700 to reach a resident at Chestnut Hill Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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