11469 Jefferson Court North, Champlin, MN 55316
Anonymous
Loved one of resident/client
Review for Encore at Champlin
Not having a bus limits activities and opportunities for residents. Food is not locally produced so residents complain that is not appealing. Administration of the Champlin facility appears to struggle with corporate when it comes to communication.
Read all reviewsEncore at Champlin
Lush, green scenery and brilliantly landscaped grounds greet residents at Encore at Champlin, where residents are offered assisted living and memory care services in Champlin, Minnesota. This single-story, ranch-style building enables residents to freely navigate the community and, with several fun amenities and activities available throughout the day, there’s always something to look forward to.
Soak in the warm sunshine while admiring the beauty of nature from the comfortable patio area. Raised garden beds are scattered throughout the enclosed courtyard for residents with a green thumb. Inside, residents can socialize with their friends and family in one of the spacious common areas, or treat themselves to some pampering at the on-site salon and spa. At Encore at Champlin, the staff wants to help residents spend their free time doing the things that bring joy into their life.
This community recognizes that each resident has different strengths and weaknesses, which is why they create customized care plans based on current medical, mental, and physical needs. Encore at Champlin also has a specific memory care unit that is specially designed for those living with early to late-stage dementia or Alzheimer’s disease.
Each resident will enjoy the peacefulness of their own private studio apartment. Most apartments...
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Encore at Champlin
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
5.5 out of 10 Review Score20 reviews | 9.5 out of 10 Review Score110 reviews | 9.4 out of 10 Review Score42 reviews | 9.4 out of 10 Review Score87 reviews |
Studio Starting at $X,XXX/moStarting at $3,508/mo | Studio Starting at $X,XXX/moStarting at $5,600/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $3,900/mo |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $3,990/mo | 1 Bedroom Starting at $X,XXX/moStarting at $3,460/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,200/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $4,995/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $3,830/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $5,100/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 1 Assisted Living | Care types offered 2 Assisted Living, Memory Care |
for Encore at Champlin
A Place for Mom has scored Encore at Champlin with 5.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Encore at Champlin has 20 reviews with an average "overall experience" of 2.8 out of 5.
Anonymous
Memory CareFamily/friend
May 29, 2025
Not having a bus limits activities and opportunities for residents. Food is not locally produced so residents complain that is not appealing. Administration of the Champlin facility appears to struggle with corporate when it comes to communication.
Anonymous
Memory CareFamily/friend
May 22, 2025
They sold their self as a memory care and assisted living, but then when my dad needed more memory care help and has behavioral issues, they did not want him anymore. They also told me when he moved in that he could smoke outside and once they had him there for a few months told me that he could not. It felt like a bait and switch. The memory care it portion is extremely small and they are not well trained for any behavioral issues or advanced memory care needs. The nursing assistance just sit scrolling through their phone.
Dave
Assisted LivingFamily/friend
October 20, 2023
We picked this place because of the location location and the staff. Nice place but pricey. I would recommend to others.
Mary A
Memory CareFamily/friend
July 25, 2023
The staff are AWFUL and very RUDE to not only the residents but the families of residents. They sometimes blame their heavy accents on miss communication when in reality they’re lying and trying to cover their tracks. The food is DISGUSTING looking/ tasting and the kitchen and cook don’t look clean. I’ve seen dirty dishes and cups come out the kitchen and then being given to residents to use. My loved one isn’t showed on days they are supposed to be showered on. The management is TERRIBLE and you can tell they really don’t care about their residents.
ML
Memory CareFamily/friend
December 2, 2022
[Name removed] is great! I would say it's a great place for loved ones now that they are fully staffed. Communication is good by all staff. There are three meals a day and plenty of snacks! I'm not sure of all the activities but she was coloring a Christmas print out the other day. Exercises at 10 am. Planting in the summer.
D.B.
Assisted LivingFamily/friend
February 21, 2022
I was initially satisfied with the care and services that my loved one received at Encore. My loved one moved in on [date removed] and passed on [date removed]. Although my loved one had only spent a month at this community, we are still paying for services and have not been reimbursed for unused living and care services. The contract we signed included a lot of jargon that would need to be deciphered by an attorney. The document states that if you wish to move out, Encore needs either a 30 day notice or death. They chose to stick with the 30 day notice, despite my loved one passing. So we've had to pay for an additional month of services that can not be used. The money we've had to pay them could have been used to help put my loved one to rest, we are really dissatisfied by this.
Steve B
Assisted LivingToured community
December 13, 2021
Our family had an in person tour and it was an okay experience, nothing negative about the things we saw and the people we spoke with.
anonymous
Memory CareToured community
November 10, 2021
Encore at Champlin was a bigger community split into two sections, memory care and general. It felt like my loved one's social level would have been kind of stunted here, because their memory care patients seemed to be farther along in their Alzheimer's and less social. It was a nice looking facility, but I just didn't feel like was a good social match for my loved one.
anonymous
Memory CareToured community
November 4, 2021
Encore at Champlin just didn’t have enough staff. I spent an entire day trying to make a phone call to them, and nobody ever answered the phone.
Anonymous
Memory CareToured community
February 12, 2020
great location for both my sister and me. great staff - [name removed] was terrific. nice facility similar pricing.
Anonymous
Memory CareToured community
February 11, 2020
Clean but looks like a nursing home with one room rooms only. I'm looking for an apartment.
Debbie Thompson
Memory CareFamily/friend
November 12, 2018
I have nothing but wonderful things to say about the Bickford. Nice faculties, great food, but most of all wonderful staff. Unfortunately my mom passed not long after she moved in but she was so happy and appreciative of the wonderful care she received.
Anonymous
Memory CareToured community
February 19, 2018
to far for me to visit on a regular basis.
Anonymous
Memory CareFamily/friend
November 1, 2017
DO NOT - I repeat, DO NOT move your loved one in there! My mother was there 6 months and she had UTI's, I would go there and find heavily soiled diapers in the bathroom garbage that stunk horribly. It took forever for somebody to come when you pull the call light. My mother said nobody ever checked on her. The didn't clean the feces off the wall in the bathroom by the TP holder. The laundry was horrible. My mother broke her hip and they left her for 2 days before they did anything. I had to ask what was wrong with my mother to get them to do anything! I got an attorney and sue'd them. they paid out without much arguement. And it's true - there are hardly any activities for the residents. They should be shut down!
Anonymous
Memory CareFamily/friend
June 20, 2016
My loved one has been there for 6 months now. At First I thought it was a nice place but now I am totally frustrated. As with any facility I am sure - the laundry is HORRIBLE! Things go missing and other peoples clothes (underwear) included end up in the room and drawers. There isn't enough staff and when you push the buzzer it takes somebody a long time to get there. I asked once if there is a log with times recorded that they are check on and did not get an answer. I had to complain about brown stuff on the walls and handrail in the bathroom that had been there for weeks and should have been cleaned off. My loved one has fallen 3 times now. I am starting to think about moving my loved one out to another facility.
Anonymous
Memory CareFamily/friend
June 1, 2016
Beware of false advertisement. If it sounds too good to be true...it probably is. This is our personal experience. I have never written a review before but now that we are in a better place and can see the drastic difference in care, felt it was important to offer up some of our experiences. Bottom line, if management is not quality, the care won't be either. Some of the claims on the Gracewood website include: Claim 1: Reliable and well trained caregivers are on-site 24/7 to provide supervision and assistance with cares... Care is very inconsistent. I thought nursing assistants were certified but later was told they are not required to hire trained staff. So, the "well trained staff" are trained by the facility. Staff turn over is very high. Only 1 assistant per shift for assisted living side and 1 assistant for memory care. 1 medication passer. No management overseeing employees on evening or night shift and I rarely saw the RN or House Manager during the day. Call lights can be on for several minutes or longer before someone arrives to room. Unfortunately, the "good" employees leave as they are overworked and underpaid. Imagine, if the 1 aide is assisting a resident on toilet and the med passer is assisting a resident, and then you have another resident who has fallen or is needing help, there is no one there. For some residents, this would be ok however for most, help is needed and that is why they are there and paying extra fees for services which they are not receiving in a timely manner. When we toured the facility, we were told there would always be 2 staff available to assist with cares. This is definitely not what was experienced. Claim 2: Safety checks every 2 hours (or as needed) to help prevent falls. My loved one reports not being looked in on for several hours at a time and when puts call light on can wait for up to 45 minutes before help arrives. Claim 3: Our caregivers are scheduled in a way to help promote recognition and reassurance for your loved one... Staff is very limited. I heard from residents that they don't feel very reassured and often feel guilty as they see the limited staff there working so hard. Sometimes I would come for a visit and ring the door bell and no one will come to let me in. Claim 4: We've got great cooks and our fully equipped kitchens provide home cooked meals along with many healthy snacks available 24/7... We had been disappointed to visit during mealtimes and observe residents having a hard time cutting food, food is not always prepared in a way that is enjoyed by seniors. Staff do not walk around and ask if help is needed, nor do they ask residents if they would like more or something different if they are not eating. One lady came very late to dinner as she had a visitor. She found her food sitting at the table cold for her to eat. Breakfast is continental. Claim 5: Activities are scheduled throughout the day and we invite our local churches, music groups and child care organizations to join us to provide a multi-generational experience... There are activities (bingo, crafts) but activities are the same each week, nothing new, no off site "fieldtrips", no 1:1 visiting. With this said, activities are probably the best feature of the facility. The facility is lovely, has a homey feel and rooms are adequate. Cleaning is pretty good however limited. Stains on carpet sometimes that aren't cleaned for several weeks. Dishes after meal times can sit on table for quite a while before someone cleans up. Unfortunately looks are deceiving sometimes and the nurse who originally met with us when we toured told us everything we wanted to hear. We quickly realized the true scoop and had to leave. We still have friends in the facility and hear it hasn't changed since we left a short time ago. I was told the staff turnover is even worse. Very sad. I ran into an employee who was one of our favorites and she is still working there but looking for another job as morale is so low and there is no managerial support. I came home and just had to write a review as I hope it can make a difference for families looking for care. It may be a cheaper facility but you also have to take into consideration that it is still a tremendous amount of money and if your loved one is not getting quality care, I don't think it is worth it anyway. We were at the Champlin Gracewood. I don't know if other locations are better but I would assume that the overall management is the same.
Anonymous
Memory CareFamily/friend
April 22, 2016
I was very disappointed in the care that my Mother was given. She ended up with a UTI and is now on medication for it.
kalorblom
Memory CareFamily/friend
January 12, 2016
I moved my mom into Gracewood 2 weeks ago. I am very pleased with the staff and the care provided. It is a smaller facility so the residents don't "get lost" as far as care goes. The nurse there is great - she really cares and they all want to make sure the resident is well cared for and made to feel comfortable being there. They are very willing to listen to family and work along side you in the care. The rooms are all one room with a bath but if your loved one has a hard time getting around they are fine rooms. The only thing is there isn't much for activities on the weekends.
Anonymous
Memory CareToured community
June 24, 2015
Wonderful place. Great staff small home feel setting. Great food and lots of activities. They treat thier residents with such respect and passion.
Anonymous
Memory CareFamily/friend
April 23, 2014
I like the fact that my mom has a single room to herself. The staff are friendly and helpful, they care about the residents.
Encore at Champlin
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Minnesota’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Minnesota’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
