Five Star Residences of Banta Pointe

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Five Star Residences of Banta Pointe

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They communicated very well. Any problems that I did have they addressed immediately so I was very pleased with that. The grounds are very clean. My aunt actually is the one that moved into one of their doubles not inside like the memory care or assisted living, but everyone always seems willing to help in anything she ever needs so we are very pleased with the staff with the community.","reviewerDisplayName":"Michelle R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly Recommend!","reviewContent":"What I liked about The Crossings is first and foremost [Name Removed]. He gave us the tour of the facilities and went above and beyond when working with us to get my brother-in-law the place he wanted. His patience and flexibility was a refreshing experience. \n \nThe independent living cottage is spacious and provides ample living space. The corner lot makes it even nicer","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Adjusting but enjoy her place","reviewContent":"For me it was a 5. Everything was organized and we visited a few times before the decision was made. My mom is still adjusting. She would like to be in her house but knows that it isn't possible without aids, etc. It is now called the crossings at Banta pointe since they've gone through an ownership change.\nThere has been some growing pains to adjust to some of the new processes and activity, but it is still a good place to live.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Crossings at Banta Pointe","reviewContent":"Was easy to initiate pill monitoring during a respite stay. Some residents profiles warrant supervision during medicine administration.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Relative is happy","reviewContent":"Staff is friendly although a lot of turnover recently. 5STAR was bought out in late fall and we saw the turnover start then. The food is good bit it had been excellent. They lost their best chef and the menu is not as good...better than others I have been to, but not as good as it was.\nI would like to see the medical staff more active, although it's on par with other facilities. They hired a new activities director and she does not seem to have a clue what elderly like to do. That change was drastic.\n\nOverall, our relative is quite happy there and that is what really counts.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A nice place to live.. a home away from home! ","reviewContent":"My apartment was spacious, well maintained. All of the staff that I came into contact with were friendly, helpful, professional and just really good people! It is a good place to live.","reviewerDisplayName":"Georgianne A","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":" we couldn't have ask for more.","reviewContent":"Definitely a 5: from the staff, everyone is so nice and are willing to help in any way possible. Issues are resolved quickly, reminders of upcoming activities and questions answered promptly.\nHuge variety of activities! Movies to games (Bingo is a favorite) to outings to just sharing during the social hour. There is something to do for everyone's tastes. If you don't want or like one activity, wait a bit and there will be something else.\nMy mom selected the studio because it was cozy! If she wants more space in the future, we will move to a one bedroom but for now, cozy is best!!\nAnother plus is they have indoor courts. The doors are easy to open and close and no one will get locked out from those courts. A big plus because there are some locations that the doors are very heavy and cannot be opened or closed well by the elderly.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall good community","reviewContent":"We are very happy with 5Star. It's always clean, the food is excellent the staff is excellent. They work well with us. I would give it a 5 out of 5. Overall it is a good community. People who have visited always tell be how bright, clean and fresh smelling it is. That is so important because some smell like urine or are just dirty. This place is neither and the first thing anyone would notice. The biggest sales item.","reviewerDisplayName":"Margaret","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Happy Residents","reviewContent":"The entire staff went over and above to take care of our mother and us when they where needed the most .","reviewerDisplayName":"Drummond Family","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom love her time with the staff and residents","reviewContent":"Everyone was very friendly.\nWhen she moved in there was a nurse on duty 24-7, that got changed at some point. Everyone was always helpful though.\nStaff knew all of the residents by name.\nThe restaurant setting made her very happy.\nThere was always something for her to do.\nThe room itself was fine, the level of care fees could have been an issue if she had stayed longer.\nI think that's all. She truly loved the staff and one came to the hospital that was 40 minutes from the facility to visit mom in the hospital.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Five Star Senior Living","providerUrl":"/providers/five-star-senior-living-359","averageReviewScoreDisplay":8.9,"communityCount":142,"reviewCount":6318}},"communityName":"Five Star Residences of Banta Pointe","leadgenCompleted":false}

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6510 N U.S. 31, Indianapolis, IN 46227

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