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Geneva Crossing

201 Townline Rd., Lake Geneva, WI 53147

For more information about senior living options:
(866) 374-4058
10 reviews
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    90%
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The Duros Family

Family/friend

5.0 out of 5 stars

Arbor Village, The Best Of Everything.

Words are powerless to express my feelings about Arbor Village of Geneva Crossing. The facility is beautiful inside and out with a court yard, beautiful dining room, party room and much more. There are many activities and outings for the residents. Our mother was there for years until her passing. She experienced comfort and independence. Wonderful care was provided for our loved one. Everyone is so caring and helpful not only to our mother but our family as well. The staff is compassionate and friendly giving the best care. We never had to worry about our mother when we left. She was in the best hands. We were and are so impressed. Thank you to Arbor Village and Staff.

Read all reviews

Geneva Crossing

About the facility

Geneva Crossing in Lake Geneva, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Amenities

at Geneva Crossing

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Activities

  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Activities Off-site
  • Activities On-site

Compare

Geneva CrossingGeneva Crossing

201 Townline Rd.,
Lake Geneva, WI 53147

Burr Oak ManorBurr Oak Manor

264 Walworth St.,
Genoa City, WI 53128

Arbor ViewArbor View

34201 Arbor Ln,
Burlington, WI 53105

Sage Meadow Lake Geneva community exteriorSage Meadow Lake Geneva

6722 Highway 50 E,
Lake Geneva, WI 53147

Review Score

Not available
8.5 out of 10
Review Score52 reviews
8.1 out of 10
Review Score45 reviews
8 out of 10
Review Score27 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Geneva Crossing

10 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Geneva Crossing with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Geneva Crossing has 10 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 3/19/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

The Duros Family

Memory Care

Family/friend

March 19, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Arbor Village, The Best Of Everything.

Words are powerless to express my feelings about Arbor Village of Geneva Crossing. The facility is beautiful inside and out with a court yard, beautiful dining room, party room and much more. There are many activities and outings for the residents. Our mother was there for years until her passing. She experienced comfort and independence. Wonderful care was provided for our loved one. Everyone is so caring and helpful not only to our mother but our family as well. The staff is compassionate and friendly giving the best care. We never had to worry about our mother when we left. She was in the best hands. We were and are so impressed. Thank you to Arbor Village and Staff.

rudestaff123

Memory Care

August 19, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Donna- RUDE

[Name removed] at the front desk was extremely rude! I have never been approached by such an angry person at the door that asked me 100 questions about why I was there that was not relevant to my mothers care. [Name removed] made me feel very unwelcomed. I turned around and left. If this was any indication on how my mother would be treated !

Anonymous

Memory Care

Family/friend

February 28, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Forever Grateful

Our father called Village Glen his home away from home for a year and a half. Our family called Village Glen an answer to our prayers. Dad had dementia and needed more care, stimulation and attention than our family was able to provide. Change is hard but sometimes necessary-- Village Glen provided the perfect home away from home. The ATMOSPHERE was warm, inviting and welcoming, Dad's room had all the comforts of home, along with two views to enjoy watching his birds arrive for their daily meal. The STAFF/CAREGIVERS were attentive, caring and made dad feel safe, loved and respected. Not only did they provide dad with top notch care, they held our hands and dried our tears as we journeyed with dad through this debilitating disease. Dad passed peacefully July 2014 in the comfort of his own room with two views surrounded by people he knew and who cared for him. What more could our dad have asked for. Our family is forever grateful to Village Glen and all who work there. Thank you, Thank you from the bottom of or hearts.

Mark Moller-Gunderson

Memory Care

Family/friend

February 18, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thanks for being there when I needed you, Arbor Village!

My mom was a resident for 3 years until her death and we couldn't have been happier with her time at Arbor Village. I've been in a lot of care facilities, and this is at the top. It passed the smell test (literally) when I first walked in the door. Andy Kerwin sets a high standard for care, and the staff does not disappoint. They are capable, caring, and attentive to the needs of residents. Lots of activities enable the residents to socialize and nutritious meals keep them nourished. It felt like an extension of our family, and I had great peace of mind knowing that my mom was in a safe and loving environment. I wholeheartedly recommend Arbor Village to anyone who could benefit from their care.

Rebecca Hohlstein

Memory Care

Family/friend

February 17, 2015

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Home away from home.

When Mom decided it was time to go to an assisted living facility, we shopped around a bit but the decision was easy. Arbor Village just felt right from the very first time we entered the building - bright and airy, nicely appointed, clean and comfortable. Then we got to know the staff and it only got better. Mom didn't want to leave her home, but when it became necessary, Arbor Village became her second home. She made many friends there, with fellow residents as well as staff members. The activities staff made sure she got involved with the various programs, excercises and craft sessions. When I would visit, I was always made to feel so welcome. And the food was very good, too - I dined there frequently during Mom's stay. Mom passed away in January of 2014. In her last few weeks she required hospice, which came right to her apartment. The hospice workers along with the Arbor Village staff made her passing comfortable and peaceful, and helped her family cope with the process and loss. I highly recommend Arbor Village.

Kim Brosel

Memory Care

Family/friend

July 24, 2014

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

highly recommend

My mom has been at Arbor Village/Village Glen for memory care for over two years. It has been such a blessing to know that she is well looked after there. I am able to visit often, so I have seen the staff in action. They provide appropriate care, activities, and a warm family atmosphere for the residents. I would highly recommend this facility.

Kathy Halma

Memory Care

Family/friend

July 22, 2014

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Kind, Compassionate Caregivers

In October of 2008, my mom relocated her brother, who was suffering from mid-stage dementia, from central Illinois to Arbor Village of Geneva Crossing. Moving someone from an independent living situation to an assisted living community presents its share of hurdles. The administration of this fine facility held our hands and our hearts as they flawlessly transitioned my uncle into their beautiful facility. The staff of Arbor Village were exceptionally experienced, kind and compassionate in not only their care of those suffering from this debilitating disease, but their extended families. We lost my uncle on July 11, 2014. I am comforted by the fact that he was in hospice with those who cared for him for the past six years, the outstanding caregivers of Arbor Village. Please consider this outstanding facility for your loved one - you will never regret it!

Rita A. Bilsborough

Memory Care

Family/friend

July 22, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Simply The Best

My brother spent almost 6 years in Assisted Living and a short time in the Memory Care Unit at the Arbor Village facilities. When he passed away, I felt that he was with people who loved him and cared for him on his journey. Andy, Laurie, Crystal and the entire staff became his family as well as mine. Everyone is treated special at Arbor Village. I thank God for such a wonderful facility for people who need special care and love. Thank you all. You are the best.

Pat Marquardt

Memory Care

Family/friend

July 15, 2014

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

My Mothers Care

My mother lived at Arbor Village in the memory care_Village Glen for over four years. I had the pleasure to met and get to know the staff and team members who work 24/7 caring for the residents. The staff is very well trained and creates an atmosphere of family and independence. The team is very much in tune to the need and changes to the residents, and identified need as well as problems to help the family with supportive services. I feel blessed that my Mom was able to be a resident at Geneva crossing.

Gary W.

Memory Care

Toured community

March 28, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5

Village Glen is extremely nice. It is always clean and well maintained. The individual bedrooms are large(12x15), bright and airy and have there own bathroom and shower. There are only 18 resident rooms which is a nice number for the staff of 3 cna's. All residents have some form of dementia and the staff appears to be well trained in their care. The staff is very friendly , cooperative and helpful. Activities for residents are well planned and well attended by residents. The food is very good and is served individually to residents. I have eaten several meals there and all have beenvery satisfying.

Geneva Crossing

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Geneva Crossing

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Geneva Crossing

  • Geneva Crossing offers Studio. Learn more.
  • Call (262) 248-4558 to reach a resident at Geneva Crossing.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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