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Heartland Health Care Ctr

21401 Greater Mack Ave, St. Clair Shores, MI 48080

For more information about senior living options:
(866) 374-4058
5 reviews
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Heartland Health Care Ctr
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Heartland Health Care Ctr

About the facility

Heartland Health Care Ctr in St. Clair Shores, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes

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Compare

Heartland Health Care CtrHeartland Health Care Ctr

21401 Greater Mack Ave,
St. Clair Shores, MI 48080

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16230 19 Mile Road,
Clinton Township, MI 48038

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Review Score

Not available
9.8 out of 10
Review Score42 reviews
9.6 out of 10
Review Score107 reviews
9.6 out of 10
Review Score35 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

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Schedule Tour

Schedule Tour

Schedule Tour

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Share With Family

Share With Family

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View map

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Reviews

for Heartland Health Care Ctr

1-5 of 5 reviewsWrite a review
Overall Experience
1.6
Cleanliness
1.5
Friendliness
2.5
Care Services
1.5
Activities
2.0
Value for Cost
1.8

A Place for Mom has scored Heartland Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartland Health Care Ctr has 5 reviews with an average "overall experience" of 1.6 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 8/5/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Nursing Home

Family/friend

August 5, 2019

0.5 out of 5 stars

Only If There Is No Other Option

My mother was in this facility for a total of 4 days. In that amount of time, she fell out of bed twice however, she was never examined by a doctor to determine if she had a concussion, broken bone, etc. After the 2nd time, my brother found her sitting in a chair in the hallway and when he asked the staff why that was, he was told 'Well, she's a fall risk so we need to keep an eye on her'. And the solution is to make her sit in the hallway?!? My brother visits her at least once a day. I shudder to think how folks who don't have someone watching out for them fair. Thank goodness my mother was transferred to the facility in Sterling Heights and my brother says it is a vast improvement over where she was.

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Anonymous

Nursing Home

Family/friend

March 6, 2019

2.0 out of 5 stars

I feel terrible that my mother in law was here. She was here for Rehab. We should have "got it" on the first day when things went horribly slow for the most basic of services. When it was time to go we were told on a FRIDAY AFTERNOON that she needed to be out by MONDAY! Also, the food was not good. :(

Cleanliness
2.0
Friendliness
2.5
Value for Cost
2.5
Care Services
2.0
Activities
2.0

Anonymous

Nursing Home

Family/friend

December 10, 2018

2.0 out of 5 stars

Did we make a mistake

My mother's first day was an unpleasant experience. She was left in her wheelchair for almost an hour. She wasn't able to go to the restroom or to bed. The next day, an aide practically dropped her and didn't report it.

Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0

CHARLIE T Sims

Nursing Home

Family/friend

August 8, 2018

1.5 out of 5 stars

Heartland facility staff need more communication poor. their rooms is not clean need more update and staff food is terrible.

Cleanliness
1.5
Friendliness
3.5
Value for Cost
2.0
Care Services
2.0
Activities
1.5

Son

Nursing Home

Family/friend

November 18, 2013

2.0 out of 5 stars
Verified Review

Expect to Wait Before Getting Help

The rehab was good, but the place was lousy. I think that the best thing to say is that as much as the staff tried to care, they just didn't have enough people. It was to the point where they couldn't do the job. When it came to something that they could have done easily "it wasn't their job. Someone else can do it." When you pushed the button, it could be 20-25 minutes later before you'd get help! We had two members of congregation in there at the same time. The other's family took him out it was so bad. They brought him home and hired a private nurse.

Cleanliness
1.5
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0

Heartland Health Care Ctr

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heartland Health Care Ctr

Frequently Asked Questions about Heartland Health Care Ctr

  • Call (810) 778-0800 to reach a resident at Heartland Health Care Ctr.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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