2290 Cattlemen Rd, Sarasota, FL 34232
Caren F
Resident/client
It feels like a new home
It has been due to new ownership and new management that my rating is high. Now, Heron East is Suncoast East. The facility is cleaner and staff is consistently better to residents. We are all so happy with the changes.
Read all reviewsHeron East
With southern charm and homelike community features, Heron East has provided a warm, lively community setting for seniors seeking assisted living services since 1999, offering more than 60 years of combined staff experience in senior care. Designed with purpose and endless hospitality, the community not only offers attentive care, but also offers stellar amenities, cozy living arrangements, and enriching social events and activities. Residents can connect with each other in a secure setting on property or during a scheduled off-site day trip to explore the bustling city and pristine beaches of Sarasota, Florida.
This charming community offers unbeatable amenities, a dedicated team of caregivers, and the highest standard of care possible. Staff members work hard to help ensure residents’ lives are secure and comfortable by offering transportation, routine housekeeping, and beautician services. They also provide on-site therapy and healthcare services such as medication management, incontinence care, diabetic care, and specialized memory care.
Their culinary team provides chef-prepared meals with a large selection of fresh, locally sourced menu items, any of which can be modified to accommodate common dietary restrictions and preferences, like low-sodium and vegetarian. Enjoy the elegance of their restaurant-style dining room, or opt for peace and quiet...
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Heron East
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2 out of 10 Review Score35 reviews | 10 out of 10 Review Score70 reviews | 10 out of 10 Review Score34 reviews | 9.9 out of 10 Review Score146 reviews |
Studio Starting at $X,XXX/moStarting at $2,975/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $3,895/mo | Studio Starting at $X,XXX/moStarting at $3,295/mo |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,140/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,180/mo | 1 Bedroom Starting at $X,XXX/moStarting at $3,895/mo |
2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,100/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $4,695/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Assisted Living | Care types offered 1 Assisted Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 4 Assisted Living, Memory Care, Independent Living, Adult Day Services |
for Heron East
A Place for Mom has scored Heron East with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Heron East has 35 reviews with an average "overall experience" of 4.1 out of 5.
Caren F
Assisted LivingResident/client
September 1, 2026
It has been due to new ownership and new management that my rating is high. Now, Heron East is Suncoast East. The facility is cleaner and staff is consistently better to residents. We are all so happy with the changes.
Anonymous
Assisted LivingResident/client
April 6, 2026
Heron East is now Suncoast East! Brand new owners and a fabulous new Executive Director are upgrading so many things. It is feeling like a completely new home. I recommend Suncoast East more!
Anonymous
Assisted LivingFamily/friend
March 26, 2026
Overall, for the price, it's pretty good. The food is very good and the help is good.
Emily F
Assisted LivingFamily/friend
October 23, 2025
My sister-in-law was recently evaluated by her neurologist who recommended that she move to an assisted living facility. My husband and I immediately reached out to A Place For Mom, and they provided a list of options for us that fit her financial condition. After touring Heron East, we liked what we saw and made a quick decision to her at this facility. The staff was friendly and accommodating, the facility appeared to be very clean, and the folks we met who lived there appeared to be content and happy. Our relative, who is been living there now for almost 2 months, is Indeed happy with her placement, and we are all relieved to have the appropriate place for her to live.
Anonymous
Assisted LivingResident/client
October 14, 2025
There are so many state rules that the facility has some challenges. This makes some things difficult. Wish that the aids and med-techs didn't have to be servers at meals. This makes their availability much harder for residents who will have to wait for assistance. Also, night meds seem to come very late on some nights. Great executive director!
Christie Or Gerald Blount
Assisted LivingToured community
August 29, 2025
Great facility, very caring staff. [name removed] went up and beyond and answered all our questions and concerns. Perfect place for my mom, highly recommend. Calm and peaceful surroundings and everything looked well maintained.
Anonymous
Assisted LivingFamily/friend
August 14, 2025
I'm very happy for [name removed]. He has the freedom to walk around the beautiful outdoor area. Trees and shade everywhere. A pond with turtles and fish, who eat the bread that is thrown to them. 10 for the food, [name removed] loves the food. Chef introduced himself to us and said not to hesitate to ask for something. He will do his best. [name removed] is the best. He did everything to help [name removed]. We had a big problem getting a sign prescription list. [name removed] managed to have their doctor help sole the problem. 5 afternoon snack time. Great value for the money, yes, yes. It's an older 80s place, but it's great. [name removed] has a nice size room and bath. Yes, very friendly. Very nice neighborhood safe, clean area, close to a hospital. Heron East is a really nice place. Heron East has its own charm sitting in a remarkable beautiful community. Mature trees, shade, also a nice smoking area in the shaded area with chairs. Bench sitting is everywhere with lovely patios thru out
jules s
Assisted LivingFamily/friend
July 24, 2025
my grandma was in need of lots of care. we found carriage hill and she has had the best experience. The care staff, activities and the management are amazing. i sometimes see the management still there at 7pm at night, and they always greet me with a smile. i recommend carriage hill and consider it a blessing for my family.
Debbie S
Assisted LivingResident/client
July 18, 2025
My mom was a lot to handle! I thought everyone was extremely professional, caring and patient. I thought the way they handled mom’s belligerent attitude was wonderful. I can not think of anything I could have done better! I highly recommend them.
Anonymous
Assisted LivingResident/client
November 22, 2024
[name removed] director of sales has been super helpful in every way possible he goes above and beyond to help. I like the activities they do. Yes, I most definitely recommend this community to other families based on the experience I have had.
Anonymous
Assisted LivingFamily/friend
October 14, 2024
Lack of communication with the family. I only heard from someone when it was negative. At the [community name removed] I am kept in the loop on everything. For example, when she refuses to take her meds, or requesting permission to give her a Covid or flu shot. They also includes me in the monthly meetings via teleconferences I never experienced anything like this at Heron East. On a positive note, I had a lot of good experiences with some of the staff.
Jennifer F
Assisted LivingFamily/friend
May 1, 2024
Do not send your loved ones here. Absolutely terrible. Extremely poor management. My father was there for for four months and I had to have him moved. They will try to overcharge you for everything. Those who are there review your bills very closely. Residents as well as staff that have been there for years are extremely upset with the way this facility is run. The CNAs that have been there are wonderful. It’s too bad the management is so poor.
Elizabeth C
Assisted LivingResident/client
November 10, 2023
We moved our father into Heron East and we were surprised at how the staff went over and above to make him feel comfortable and cared for. The move in was easy, the food is great and he has made some new friends.
Alexis G
Assisted LivingFamily/friend
October 27, 2023
I have a family member at Heron East and have to say that this one of the best communities in Sarasota. The staff is always friendly and courteous, they not only treat my aunt as though she is family but makes me feel the same, their is tons of tons of outdoor space for her to enjoy, the in-house providers are so fast to respond to her care need and the Culinary Director, [name removed], always makes sure she has a delicious meal. Earlier this year they added an on-site rehabilitation that my Aunt was able to take advantage of and has gained so much more confidence and independence with their therapy program Kudos the [name removed] and her team for all their hard work. I would highly recommend Heron East.
Anonymous
Assisted LivingResident/client
October 23, 2023
I was previously a resident at Heron East and overall my experience at this facility was poor. This facility was very short staffed and was also being run by poor management. Additionally, the food was not good. As a result, I ended up choosing to move to a different place. I would not recommend Heron East to others.
anonymous
Assisted LivingToured community
October 20, 2022
Heron East is a newer facility. Very clean but it felt like it required a bit of walking to get around. That was the reason we did not choose this facility.
anonymous
Assisted LivingFamily/friend
June 18, 2021
The place is very clean, and the food is good. We also like the size of our loved one's room for the money. Activities are pretty good but could maybe use more variety. Beyond that, we've had some issues overall. Billing is very random, and you should consider having in writing what the month to month billing is going to be. We've also been having some care issues. When our loved one needs something, she has to ring the call bell over and over to get a response. They've had a lot of turnover and have therefore had to utilize contract nurses and aides . With any concerns I've voiced to them, I feel they were unresponsive and just didn't seem to care. Everything is like pulling teeth. I feel like once she went in there, everyone's attitudes changed, and it wasn't what it was portrayed to be. The admissions person is very sweet and nice, and I was very taken with her and the community, but I felt like after they hooked you, they just no longer cared.
POA of a former resident
Assisted LivingFamily/friend
August 19, 2020
Very disappointed in the way COVID-19 outbreak at this facility was handled in June. The person with POA (me) for a resident was not informed she tested positive (asymptomatic) until she had already been removed from the facility and sent to a hospital NOT of our choice. This created a nightmare for the family. . Heron East did not send POA documentation with any of the residents to this hospital. I know this because the case management director told me this. When it was discovered POA documents had not been sent by the ALF for our family member, the hospital then realized NONE of the POA documents had been sent for ANY of the patients they had received from Heron East. Heron East stripped her room without informing us it would be done, then we were told when she returned she could not have her own room back. Prior to the outbreak we had increased the care level of the resident and wanted documentation that this extra care was being provided since the facility was on lockdown. In our inquiries regarding this issue our phone calls were seldom returned, and NEVER RETURNED by [name removed], who was supposedly in charge of this. We never were given any proof that the extra care we were paying for was occurring. Only at the end , when we needed to locate valuables belonging to the resident and make arrangements to get her belongings out of the facility did we start getting phone calls returned. We did not go back to Heron East once our family member recovered. When we went to get her furniture and belongings we ended up with 2 boxes of someone else’s stuff, causing us to wonder how many others had same experiences. This facility let us down. The emergency of the COVID-19 breakout is no excuse. Protocols should have ALREADY BEEN IN PLACE that would have prevented the things revealed in this review. It was inevitable that an outbreak would eventually happen. But Heron East seemed to be flying by the seat of their pants once staff members spread the contagion. The Power of Attorney for a person incapable of making their medical decisions should ALWAYS be their first phone call before actions are taken in a medical situation such as this. Now the facility is running a campaign to fill all the empty rooms. Very disappointed , and yes, angry, about in the poor management in this entire situation.
Anonymous
Assisted LivingToured community
March 10, 2019
Toured this property yesterday. Did not like this property due to: No kitchenette in the rooms. No RN on staff around the clock. The meal times were scheduled, instead of all day dining.
Rosemary kelly
Assisted LivingFamily/friend
November 27, 2018
My mom had thanksgiving with her family , but wanted to go back to herons with all the desserts . Our whole family was treated as if we were at a restaurant . The staff set a table in the living area with coffee , drinks , and plates and silverware . They offered us more . We had all our own desserts . It was so warm and friendly for the whole family to be together . The staff is always welcoming and goes above and beyond . Thank God for herons . We love u !
Heron East
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
