What room types does Liberty Heights offer?

Liberty Heights offers 1 Bedroom, 2 Bedrooms and Detached Cottages / Bungalows. Learn more.

How does A Place for Mom score Liberty Heights?

A Place for Mom has scored Liberty Heights 8 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

What is the phone number for Liberty Heights?

Call (719) 481-9494 to reach a resident at Liberty Heights.

Reviews page 3 with 43 reviews for facility Liberty Heights

Get pricing & check availability

Full Name*

Please enter a valid name.

Email*

Please enter a valid email address.

Phone*

Please enter a valid 10-digit phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers, including telemarketing and/or advertising, even if your number is on a Do Not Call list. Outreach may be during quiet hours under all applicable laws, auto-dialed, or may use pre-recorded or artificial voice. Your consent is not a condition to using our service. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

Compare

Liberty Heights 12105 Ambassador Drive, Colorado Springs, CO 80921	Brookdale Monument Valley Park 10 West Monument Street, Colorado Springs, CO 80903	Melody Living of Colorado Springs 7600 Sandy Rock Point, Colorado Springs, CO 80924	Brookdale Vista Grande 2780 Vickers Drive, Colorado Springs, CO 80918
8.0 out of 10 Review Score43 reviews	9.8 out of 10 Review Score100 reviews	9.7 out of 10 Review Score45 reviews	9.5 out of 10 Review Score76 reviews
Studio Not available	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo
2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Not available	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo
Active promotion No	Active promotion No	Active promotion No	Active promotion No
Pet friendly Yes	Pet friendly Yes	Pet friendly Yes	Pet friendly Yes
Care types offered 3 Assisted Living, Memory Care, Independent Living	Care types offered 2 Assisted Living, Memory Care	Care types offered 2 Assisted Living, Memory Care	Care types offered 1 Assisted Living
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

4.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Staff

4.0

Two bedroom apartments were nice with a good kitchen. Come with washer/dryer and garage that you enter from across the hall. Apartments are called "patio homes" but are all entered from a long sprawling hallway. We needed to take two elevators and three halls to get from the residence we visited to the dining area. Apparently, some residents drive around to the front of the building to get to meals. Meals are limited: a continental breakfast and one other meal served 11:00-6:00 that consisted of mostly hambergers, hotdogs, sandwiches, and salads with a different hot entree each day.

5.0 out of 5 stars

Verified Review

Review for Liberty Heights

Some staff get a 5 like [name removed] and [name removed], but others especially the night staff, might get a 3, just because they were not as dedicated to my mom. I think over all as difficult as it was to care for my mom especially near the end I was so greatful for their care, I'm glad my mom was there being cared for and loved by many of the staff. I was happy with the size of her room, the food was of good quality. There were occasionally things that needed to be addressed, but for the most part the care was exceptional and I would recommend to other families facing the same alzheimers dilemma.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

Overall would recommend.

I'm happy with my decision. Overall, it's a good place. I did not look at other apartments, just the one they offered me - it is 2 bed, 2 bath with outside patio and garage, around 1000 sq ft. I liked the air and took it. They have smaller places, but I liked the extra room. A lot of the apartments do come with gas fireplaces.

4.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

My mom's experience in Memory Care

My mom was in the Memory Care for only 1 month as she was needing the next level of care. The care givers were always very friendly, caring. and attentive. They seemed to genuinely like and care about my mom. I liked the atmosphere that they provided when they had their themed activities. Many of the residents seemed to enjoy the festivities. My mom unfortunately wasn't among those that was involved as her alzheimers was aggressing. Overall I was happy with the care my mom received.

3.0 out of 5 stars

Verified Review

Cleanliness

1.0

Friendliness

3.0

Value for Cost

2.0

Care Services

2.0

Activities

1.0

Staff

3.0

Meals & Dining

1.0

Do not recommend

It's really sad that has gone down hills so quickly since we moved in 19 months ago They didn't have an activity director until 2 months ago. The management staff does not properly train the caregiver as. They need more trained CNA's.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

We toured Liberty Heights and the guide gave us a good tour. The community we chose was the right size, but Liberty Heights felt a little spread out. So, for socialization and community cohesiveness, the other community was better. At Liberty Heights, the people felt more segregated in terms of the different groups of people and how it was spread out. I didn't feel that it would have lend itself to a lot, socially. We chose another community because Liberty Heights was also a little dated. It was clean and nice, but it was definitely built in the 80s. So it was a little dated in terms of décor and its condition.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

My review of Liberty heights

I would recommend this community for you or your loved one. They have activities at this community like games, happy hour, mixers and more for the residents to do to stay busy. They also have outings to restaurants and places around town, work out classes and more for the residents to do. The staff are friendly and helpful with my loved one.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

3.0

Activities

4.0

Staff

5.0

Meals & Dining

1.0

Great Changes Need To Be Done

I would tell people not to go to Liberty Heights. Overall they did good, but we left because the food was so bad. The food wasn't edible, and residents still complain about it. There were exercise classes, different support groups, book club, jeopardy and more for the residents to choose from. The administration team wasn't willing to assist with fixing the issues with the food. I felt they just smiled and didn't hear our complaints. At the beginning the community was good, and I feel it was starting to go downhill after we moved in.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Very informative and helpful virtual tour. Questions were answered and recommendations were made that fit our situation.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

Not Recommended!

They are like a used car salesperson. Whatever it takes to get you in the door and your loved one a resident. It has been a hassle from day one with empty promises and unreturned phone calls. The staff has been kind, management has been unwilling to budge -that is when I have heard from them. Promises a plenty upon signing the paperwork but my loved one still does not have what was guaranteed to her. They have not handled the COVID crisis well At All and frankly I am disappointed that my family has chosen Liberty Heights. I have been looking at other locations and plan to move my loved one as soon as this health crisis allows for such a move. With many options in the Springs, I would encourage others to do the same. There are 3 new facilities opening by the end of the year that look promising as well as others up North with more reasonable prices than Liberty Heights.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

4.0

Perfect fit for my mom

My mother loves Liberty Heights and she says won't move anywhere else. The independent living staff are amazing. They have helped with anything we have needed or asked of them to do. We were aware prior to moving in that there were dining issues. The food and dining service is terrible, however, someone from corporate has stepped in to resolve the food issues. Before COVID, they welcomed family to join in activities , meals, pool, and happy hour. They have done an amazing job keeping the residents safe during COVID.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

3.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

STAY AWAY

My parents moved here in 2018 - they moved from Florida into the Independent Living portion of Liberty Heights. They liked the attached garage and the view. At first the food was mediocre, but palatable. Then the "chef/cook" left, then things started going downhill. I spent an entire evening in the ER with my dad after he choked on a piece of beef that was so tough he could even chew it. I couldn't even cut mine, so I was shocked that he even took a bite. Then the kitchen manager changed and things got so bad that residents started taking complaints to corporate - to no avail. Unfortunately, the management had also changed since they first moved there, and he was less than receptive; in fact he moved his office to make himself less available. I have to buy groceries for my mom just so that she can get some nutritious, let alone edible food. The facility is dirty and worn, yet they raise the rent every January - but just got a notice that rents would go up in October this year (probably again in January.) This is NOT the place for anyone looking to enjoy their senior years. In two years my parents have paid enough to have bought a condo, or for me to have built an ancillary dwelling for them. At 88 years old, the thought of another move is too much for them - so they will continue to flush hard earned money down the toilet and still have to buy groceries and cook. In essence, they are paying $6,000 a month for a condo with an attached garage and nothing else - oh, wait, they push a button every morning so staff knows they are still upright. As far as "gated community," in the winter, the gates never close. I have left there at all hours of the night, only to have the gates wide opened. Go Elsewhere if you value your retirement and your portfolio.

Response from Liberty Heights

August 7, 2020

Ann- Thank you for your feedback. At Liberty Heights, we are proud of our community and lifestyle we provide to our residents, but always seek to listen and improve. I will address some of your concerns here, and welcome the opportunity to speak in-person to better understand your point of view. -We have listened to our residents and continue to make improvements to our dining services. Let's discuss any ongoing issues soon. -COVID-19 has presented a number of challenges, among them, increasing the space needed to welcome visitors and families into our community. While the location of my office has changed, my open-door policy for residents, families, and guests has not. -COVID-19 also presented us with an opportunity to review our gate and security policies. I would be happy to detail those during our conversation. Finally, I just want to say that your mother is an integral member of our community - and your and her happiness and satisfaction is the highest priority. Please reach out to me at your earliest convenience and I would be happy to schedule a meeting to discuss all of this in greater detail. Sincerely, Roger Call, Executive Director, Liberty Heights

2.5 out of 5 stars

Cleanliness

3.0

Friendliness

4.0

Value for Cost

1.0

Care Services

3.0

Activities

4.0

Terrible Food

My parents moved to Liberty Heights 18 months ago. We were sold by the attached garages, the availability of 3 bedrooms units and the view of Pikes Peak. The staff really is the best thing about Liberty Heights, although there is frequent turnover. Over the last 18 months there has been a change in management, most of the office personnel has changed, the dining room cannot keep staff, in fact I have witnessed security or maintenance staff serving meals, and times where the wait for food was over 40 minutes because there was not enough staff. Keeping bus drivers has been a challenge, too. I believe that only one bus is in service at this time. Although the units are generally spruced up upon move-in, windows don't open and plumbing is sensitive because of the age of the facility. It is supposed to be a gated property, however either one or both of the gates are generally open at all hours of the day or night. Still, it is the kindness of the staff that lets us overlook those deficiencies, as well as the poor management. HOWEVER, nothing can make up for the inedible food that they have consistently put out the entire time my parents have been there. My mom is 88 and needs a walker for balance. It is difficult for her to lift pots and pans because of the weight, and because she needs to keep her balance - nonetheless, she had lost so much weight from not being able to eat the dining room food, we have had to find short cuts and simple frozen food meals, etc. that she is able to make for herself. So why is she paying over $6000.00 a month? Going to the dining room is an important part of the socialization that you get at these facilities. The food is not locally sourced or fresh by any stretch as advertised on their website. Vegetables are consistently rubbery, meat is dry, bread is not fresh and food is served lukewarm. I once saw a promotional video boast this property as a cruise ship on land, and I understand that the dining experience was lovely before Liberty Heights was sold to the current corporate entity - now, the only cruise ship it resembles is the sinking Titanic.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Large indep. living comm with asst living memory and skilled nurding. beaautiful views, lovely landscaped all connected via hallways. Condos with yards, views, and garages for rent.

5.0 out of 5 stars

Cleanliness

4.5

Friendliness

5.0

Value for Cost

4.5

Care Services

5.0

Activities

5.0

Couldn't have chosen a better place for Mom

It was my mom's idea to move to Colorado Springs from Arizona to be near to us. We researched several of the options available here in town. She had some criteria that she wanted: a separate garage, a patio (not a balcony) and her own laundry. When we brought her to visit and choose a place, within 5 minutes of walking into Liberty Heights she told us to "Write the check, this is where I want to live!". She loved the layout of the overall complex, having a ground level home with garage and patio. She loved that she could walk anywhere and not have to go outside if she didn't want to. Most of all, she loved that she was told that her family could come and go as much as she wanted, whether eating with her or participating in activities or using the facilities (pool etc.). In the four years since my dad has been gone, my mom has not been this happy. She is making friends and doing activities I never dreamed she would do! As a daughter, I am impressed with Liberty Heights as well. They are extremely friendly and inclusive. We always feel welcome and informed. Any question or concern is directly addressed and resolved. The units are older, but the fact that each new resident has control over how their unit will look and that the unit is completely renewed with flooring, paint etc is impressive. The cost of living there is at the higher end of my mom's budget, however, the value of what she is getting for that cost far outweighs the dollar amount. The location for our family is perfect. We love the gated community and feel like it is extremely safe. No place is perfect, but we are very happy we chose Liberty Heights!

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

The main facilities were excellent, however, the independent living rooms were too small and 26 years old.

Tips for evaluating your community options. Test Sanity (KJ)

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)

Know Colorado’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Colorado’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)

Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)

Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)

Liberty Heights

Get pricing & check availability

About the facility

Community Details

Senior living options offered

Pricing

Base fees by care type

Assisted Living

Memory Care

Independent Living

Tours

Compare

Amenities

Healthcare Services

Meals & Dining

Room Amenities

Community Amenities

Transportation & parking

Pets

Common areas

Recreational areas

Services

Languages spoken

Activities

Reviews

for Liberty Heights

Review for Liberty Heights

Overall would recommend.

My mom's experience in Memory Care

Do not recommend

Recommended

My review of Liberty heights

Great Changes Need To Be Done

Not Recommended!

Perfect fit for my mom

STAY AWAY

Terrible Food

Couldn't have chosen a better place for Mom

Neighborhoods

Tips for evaluating your community options. Test Sanity (KJ)

Frequently Asked Questions about Liberty Heights

What room types does Liberty Heights offer?

How does A Place for Mom score Liberty Heights?

StoneCreek of Flying Horse Senior Living

Bonaventure of Colorado Springs

View Pointe

Jackson Creek Senior Living

MacKenzie Place Colorado Springs

Brookdale Skyline

Other Senior Housing in Colorado Springs, CO

Assisted Living in Nearby Cities