What room types does Mustang Creek Estates Frisco offer?

Mustang Creek Estates Frisco offers Studio. Learn more.

How does A Place for Mom score Mustang Creek Estates Frisco?

A Place for Mom has scored Mustang Creek Estates Frisco 8.3 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

What is the phone number for Mustang Creek Estates Frisco?

Call (469) 863-2697 to reach a resident at Mustang Creek Estates Frisco.

Mustang Creek Estates Frisco | Assisted Living & Memory Care | Frisco, TX 75033

Compare

Mustang Creek Estates Frisco 1200 W Main St, Frisco, TX 75033	Silvermark Assisted Living 5521 Village Creek Dr, Plano, TX 75093	Landing at Watermere - Frisco 4300 Cotton Gin Rd, Frisco, TX 75034	Avalon Memory Care - Meadow Ranch Road 1801 Meadow Ranch Road, McKinney, TX 75071
8.3 out of 10 Review Score166 reviews	9.9 out of 10 Review Score16 reviews	9.8 out of 10 Review Score77 reviews	9.8 out of 10 Review Score25 reviews
Studio Starting at $X,XXX/mo	Studio Not available	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Not available	1 Bedroom Not available	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Not available
2 Bedrooms Not available	2 Bedrooms Not available	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Not available
Active promotion No	Active promotion No	Active promotion No	Active promotion Moving Help Assists with expenses related to relocating and settling in.
Pet friendly Yes	Pet friendly Yes	Pet friendly Yes	Pet friendly No
Care types offered 2 Assisted Living, Memory Care	Care types offered 1 Assisted Living	Care types offered 2 Assisted Living, Memory Care	Care types offered 2 Memory Care, Residential Care Home
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

4.0 out of 5 stars

Verified Review

Decent but room for improvement.

We are overall pretty happy. The only complaint is that they do not stick to the bathing schedule. I have to get onto them to make sure she gets bathed. The new person in charge said that is not okay and she will be addressing that.

4.0 out of 5 stars

Verified Review

Review for Mustang Creek Estates Frisco

Positive experience. Everyone was friendly. Process was smooth and well explained. My mom loves the activities, and the house living lifestyle. Place is very clean and the food is good. Overall very happy with the decision thus far. I would recommend them to others who are searching for senior living for their loved one.

2.0 out of 5 stars

Verified Review

Don't be fooled

It will always stay the same. I only left my husband there for 6 days before I moved him. It sounds good in the beginning and the price and it was close to my home but I would, NEVER recommend it. The caregivers are not qualified and do very little caregiving. They are also required to do the cooking, etc. No wonder it's hard to keep help. There was 1 nurse for all 5 houses and she was not always on site. [name removed] was really the only good thing about Mustang Creek.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

3.0

Activities

4.0

Staff

4.0

Meals & Dining

4.0

Friendly staff

The care services is a 3 only because my mom is high needs and is really more than they are designed for not really a knock on them. The daytime staff has always been very friendly and helpful. The activity director is so cute and really works hard to have a variety of things for the residents. The director has been good about responding and addressing needs and questions. They are up front and honest with their communication.

2.0 out of 5 stars

Verified Review

Cleanliness

1.0

Friendliness

3.0

Value for Cost

2.0

Care Services

2.0

Staff

4.0

Meals & Dining

4.0

Lack of care

If your family member needs a lot of attention or extra care, place them elsewhere.

3.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

4.0

Value for Cost

3.0

Care Services

4.0

Staff

3.0

Meals & Dining

5.0

Mustang Creek Estates Frisco

My brother lived at this facility for about eight months. During that time, there were some significant management changes, including the departure of the executive director and a high level of staff turnover in the last few months of his stay. Despite those challenges, the acting directors from the corporate office were responsive, efficient, and worked to address concerns as they arose. The facility was consistently very clean, and overall the care and services provided met expectations. My brother did not participate in the activities program, so I cannot comment on that aspect of the community. From a value perspective, the all-inclusive pricing includes many services and amenities, which may make it a good option for some families. However, in our search we found another established community in Farmers Branch with more stable staffing and a lower cost. I would likely have moved my brother there had I not decided to bring him to Tennessee to live closer to me. Since relocating, he has moved into an Americare facility and is much happier. Overall, our experience at this community was mixed, with strengths in cleanliness and responsiveness but concerns about management stability and staff turnover. Families considering this facility may want to compare it with other options in the area before making a decision.

Response from Mustang Creek Estates Frisco

June 18, 2026

Thank you for taking the time to share such a detailed review of your experience. We appreciate your recognition of our team's responsiveness, the cleanliness of our community, and the care provided to your brother during his stay. Our all-inclusive model is designed to provide families with peace of mind while ensuring residents have access to the services and support they need. One aspect that makes our community stand out is our home-like atmosphere, with up to 16 residents per home, which allows our team to build meaningful relationships with residents and provide a more personalized, individualized care experience tailored to each person's needs and preferences. We understand that stability and consistency are important to both residents and their families, and our corporate leadership team is deeply committed to each and every one of our communities. We are proud to say that we remained committed to maintaining staffing levels that exceeded industry standards to ensure residents continued to receive quality care and support. We appreciate the trust you placed in us during an important chapter of his journey and thank you for your balanced feedback, which helps us continue to improve. We wish you and your brother all the best in Tennessee.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

Staff

4.0

Meals & Dining

4.0

Mustang Creek Estates Frisco

It has been a great fit for us. The size is nice and the staff is responsive. They are open to feedback. We appreciate the very hard job they do!

2.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

2.0

Activities

1.0

Staff

1.0

Meals & Dining

5.0

Mustang Creek Estates Frisco

Great facility overall and very clean. The activities available for residents do not seem to be widely promoted, which is unfortunate. There also appears to be a high amount of staff turnover. Most staff members I’ve encountered have been amazing and caring, though I did witness one employee making fun of residents, which was disappointing. Communication could also be clearer regarding how often residents receive assistance with showering and laundry services.

Response from Mustang Creek Estates Frisco

May 15, 2026

Thank you for your feedback and for recognizing the cleanliness of our community and the caring nature of our team members. Our Activity Director works hard to promote activities and follow our monthly activity calendar. Additionally, the activity calendar is posted in all of the houses and is also personally handed to each resident. Our residents are also encouraged to take part in all activities, in any house they are being hosted in, with the help of our care staff and activity team. We also strive to be transparent throughout the tour and move-in process regarding the services we provide, including assistance with showering and laundry. We appreciate your comments. We encourage you to reach out to our leadership on campus to discuss in more detail and to have a clear understanding. The behavior you described does not reflect the respectful and compassionate environment we expect for our residents. We take concerns like this seriously and will address them internally. Thank you again for your thoughtful feedback. We truly appreciate you taking the time to share your experience.

1.0 out of 5 stars

Verified Review

Poor experience

Overall experience was poor at best. The quality of care and the admin side is poor...way too much turnover in staff. Food service was sketchy and wasn't provided on a regular basis. Too much is asked of the staff members who show for work. I would not recommend to others. Way too expensive for this experience.

Response from Mustang Creek Estates Frisco

May 6, 2026

We take feedback seriously, but your characterization does not accurately reflect the standards we uphold or the experience of the vast majority of our residents and families. We are proud to say we have maintained required staffing levels and continue to invest heavily in recruitment, retention, and training. Suggesting that care quality is compromised due to turnover is simply not supported by our outcomes, compliance records, or family satisfaction data. We also strongly disagree with the claim that our staff is overburdened. Our team members are supported, scheduled appropriately, and backed by management to ensure both resident care and staff well-being are prioritized. Regarding food service, our three home-cooked meals are provided consistently and in accordance with dietary guidelines, overseen by our Experience Director. Any isolated service interruption would be addressed immediately, and we have no record of ongoing issues of the kind you describe. As for cost, while we understand that value is subjective, many families choose us specifically because of the comprehensive support we offer and our low-cost, all-inclusive model. We are always open to constructive, specific feedback and would welcome the opportunity to discuss any concrete concerns directly rather than broad statements that do not align with the reality of our operations.

5.0 out of 5 stars

Verified Review

Review for Mustang Creek Estates Frisco

It is conveniently located to us and we had a friend who was there until she passed away so we were familiar with it. She is happy there.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

True Value

My Grandfather is at this community he loves it, I visited him recently; he was happy with the care and loves the managers and staff. He was pleased with the activities they offer and couldn't wait to go to the next bingo. I would recommend this community for your loved ones.

4.0 out of 5 stars

Verified Review

Review for Mustang Creek Estates Frisco

Mustang Creek Estates in Frisco provides a safe haven for your loved ones. Rather than one big facility, it is divided into family-like cottages where residents are grouped in accordance to their needs and abilities. The staff is friendly and helpful. Rooms are adequately sized and the cottages are kept clean and inviting. I especially liked the all inclusive pricing for each level of care. You aren't blindsided with multiple fees that can dramatically increase the monthly cost.

1.0 out of 5 stars

Verified Review

Would not ever recommend

From the directors to the staff they have major problems. It all starts at the top. I felt like they were more interested in the bottom dollar than in the people themselves. They have no activities. Most of the residents stay in their rooms all day long. They can't ever get enough staff to give proper care. My mother would lay in her own excrement for hours before I could get someone to help her. The food was horrible because the staff didn't know how to cook. The rooms were kind of small but not bad.

Response from Mustang Creek Estates Frisco

April 23, 2026

Julie - thank you for sharing your feedback. We take concerns like these very seriously, especially when they relate to the care, dignity, and well-being of our residents. We want to be clear that the level of care described in your review does not reflect the standards we uphold or the expectations we have for our team. Our community is fully staffed, and our caregivers are trained to provide attentive, respectful, and timely assistance to every resident. Situations involving unmet care needs are taken extremely seriously and are addressed immediately. Our leadership team is deeply committed to creating a supportive environment for both residents and staff, with a strong focus on quality of care over all else. We also offer a variety of activities and engagement opportunities daily, while continuing to respect each resident’s personal preferences and independence. Regarding dining, our team follows structured menus and established standards, and we continually evaluate and improve the dining experience for our residents. We would genuinely appreciate the opportunity to speak with you directly to better understand your experience and address any specific concerns. Please reach out to us at your convenience.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

They are set up like a small neighborhood. Residents are able to walk outside safely. The meals are cooked in each house for the people. It was cool to see a musical performer entertaining over 20 residents. They were all happy and the house smelled really good.

1.0 out of 5 stars

Verified Review

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

Our experience

Although my sister and I highly recommend that facility be removed from your list until a formal investigation of some kind can be done to ensure the residents are being properly cared for and everyone on staff is trained. They could improve on everything.

4.0 out of 5 stars

Verified Review

Review for Mustang Creek Estates Frisco

They sent there nurse 40+ miles to my house to do the evaluation. I will move closer in a few months. They handled the recent iced situation pretty well I thought.

1.0 out of 5 stars

Verified Review

Review for Mustang Creek Estates Frisco

The lack of activities was real! The food was atrocious. The girls they hire are not trained to do the jobs they require of them - thus the food. I saw many of the meals as well as visits with the residents. [name removed] who I had the most contact with from the beginning, was wonderful. I only wish the facility (which had promise), had lived up to my hopes.

Response from Mustang Creek Estates Frisco

March 9, 2026

Thank you for sharing your review. We understand how important both engaging activities and nutritious, well-prepared meals are for our residents' overall well-being and quality of life. Our activity team works hard to continue offering programs and events for our residents. When it comes to the meals at Mustang Creek, we have fresh, high-quality ingredients delivered weekly to ensure our residents enjoy three nutritious home-cooked meals each day. We recognize that proper training is essential for our team members to effectively fulfill their responsibilities. We can assure you that all of our team members receive comprehensive training upon hire and continuous training throughout their employment. We're pleased to hear that our team provided you with wonderful service and made a positive impression during your interactions from the beginning - this is the standard we strive for across our entire team. We genuinely appreciate you taking the time to share your feedback, and disappointed that we did not meet your expectations.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

4.0

Activities

2.0

Staff

4.0

Meals & Dining

3.0

A daughter’s review

The staff was very nice and I truly believe they cared a great deal for my mom however mom was on a no salt diet and I don’t think they were equipped to follow that type of diet. During her short stay there they were having staffing issues so there was no activity director as well as no TV in the living areas for most of her stay. If they take care of a few things I believe they could be a great option in the Frisco area

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Nice Place

I really liked the way one of the staff was holding my grandma's hand when I visited unannounced. Very nice to see the caring approach. [name removed], the sales guy is so much fun and keeps the people/patients happy and smiling. F house smelled so good and the food looked tasty. Thanks for caring.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

HORRIBLE PLACE TO PUT YOUR LOVED ONE

I moved my mother into MC in September and out in November. The care was horrendous and it was dirty and smelled. My mother’s bathroom toilet was covered in ?? and so was her floor. She fell and cut her head open, it took them 4 days to clean the blood from her walls, bed and floor, I called the director daily to get them to clean it. My mom has dementia, I was told by the director and staff they did not have the time to care for her, I needed to hire a sitter to stay with her throughout the day - that’s what I hired them to do. The brand new mattress I purchased for her was ruined in less than two months because staff took the mattress cover off, put it in the closet. I had to throw the mattress away. I moved her out in the middle of the month and they are insisting I pay the full 30 days rent because that’s what I agreed to. I had no choice but to move her out due to the lack of care she received . They are not responsive to email or calls. Worst experience. I could go on and on

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Mustang Creek Estates Frisco

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Reviews

Decent but room for improvement.

Review for Mustang Creek Estates Frisco

Don't be fooled

Friendly staff

Lack of care

Mustang Creek Estates Frisco

Mustang Creek Estates Frisco

Mustang Creek Estates Frisco

Poor experience

Review for Mustang Creek Estates Frisco

True Value

Review for Mustang Creek Estates Frisco

Would not ever recommend

Our experience

Review for Mustang Creek Estates Frisco

Review for Mustang Creek Estates Frisco

A daughter’s review

Nice Place

HORRIBLE PLACE TO PUT YOUR LOVED ONE

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Frequently Asked Questions about Mustang Creek Estates Frisco

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