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Pacifica Senior Living Heritage Hills

3200 Heritage Circle, Hendersonville, NC 28791

For pricing & availability:
(866) 374-4058
9.0
Review score
129 reviews
Add review
9.0
Review score
129 reviews
  • 5 star
    78%
  • 4 star
    17%
  • 3 star
    2%
  • 2 star
    1%
  • 1 star
    2%
See all reviews
Pacifica Senior Living
8.2
Review score
11405 reviews
99 facilities
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Pacifica Senior Living Heritage Hills
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street view of Pacifica Senior Living Heritage Hills

Steve S

Resident/client

5.0 out of 5 stars

Like a little hobbit village

Incredible sense of community among the residents, yet the privacy of individual one, two or three bedroom, detached homes. Staff are friendly and approachable. Setting conveys a sense of a little village, and only a few minutes away from good quality medical care.

Read all reviews

Pacifica Senior Living Heritage Hills

About the facility

Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.

Community Amenities and Services

With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.

In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.

Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.

Living Arrangements

Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.

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Senior living options offered

  • Memory Care
  • Independent Living

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Pacifica Senior Living Heritage Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $4,695/mo
  • 1 BedroomStarting at $5,695/mo
  • Semi-PrivateStarting at $3,995/mo

Independent Living

  • Unlock pricing
    Detached Cottages / BungalowsStarting at $XXXX/mo
  • Detached Cottages / BungalowsStarting at $3,250/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Pacifica Senior Living Heritage Hills
Select tour type
Select preferred date

Amenities

at Pacifica Senior Living Heritage Hills

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Full kitchen
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Meeting Room
  • Library

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Woodworking Shop
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Walking Club
  • Cooking Classes
  • Quilting or Sewing Club
  • Gardening Club

Compare

Pacifica Senior Living Heritage HillsPacifica Senior Living Heritage Hills

3200 Heritage Circle,
Hendersonville, NC 28791

Carolina Reserve of HendersonvilleCarolina Reserve of Hendersonville

1820 Pisgah Dr,
Hendersonville, NC 28791

TerraBella HendersonvilleTerraBella Hendersonville

3851 Howard Gap Rd,
Hendersonville, NC 28792

The Landings of Mills RiverThe Landings of Mills River

4143 Haywood Rd,
Mills River, NC 28759

9 out of 10
Review Score129 reviews
8.6 out of 10
Review Score27 reviews
8.5 out of 10
Review Score52 reviews

Review Score

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Pacifica Senior Living Heritage Hills

9 out of 10
Review Score1-20 of 129 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.7
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 129 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 129 reviews

Last Updated: 3/13/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Steve S

Independent Living

Resident/client

March 13, 2026

5.0 out of 5 stars
Verified Review

Like a little hobbit village

Incredible sense of community among the residents, yet the privacy of individual one, two or three bedroom, detached homes. Staff are friendly and approachable. Setting conveys a sense of a little village, and only a few minutes away from good quality medical care.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Eyrin

Independent Living

Family/friend

February 25, 2026

5.0 out of 5 stars

A wonderful place

Heritage Hills has been a wonderful place for my parents. They were able to make their house their own, while being able to keep their dog. There are many activities available, the dining hall offers a good meal every day, & transportation for errands is available. Most importantly... the neighbors are friendly & kind. This has definitely been the best place for them. I'd recommend Heritage Hills to anyone.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Teresa I

Memory Care

Family/friend

February 19, 2026

4.0 out of 5 stars
Verified Review

Peace of mind

They take good care of her my aunt I feel like she is safe there she's clean feed her clothes are in her room and not lost wish I would have moved her sooner.

Marianne B

Not Sure

Toured community

October 22, 2025

5.0 out of 5 stars

We toured the independent living choices in this community and were so impressed we signed up for the waiting list 2 days later. You get an unattached house with garage for your monthly rent with significant amenities such as utilities, water, garbage service, all maintenance, and six meals a week. The grounds, both for the individual houses and for the common areas, were very neat and well-kept. The only thing we didn’t like was the greyish hard surface flooring they are putting in all units as they become available for new tenants. … not to our taste at all … so lots of carpets will be a must for us. Our tour director could not have been more personable and informative.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Steve

Independent Living

Resident/client

July 2, 2025

5.0 out of 5 stars
Verified Review

A village we call home

All of the living units are in one story, detached homes. There are no high-rise apartments. The feeling is that of a little village rather than a big facility. The activities are impressive, despite having less physical offerings that larger facilities might have, su- ch as Pickleball courts or big gyms or swimming pools or things of that nature. Both staff and residents are extremely friendly and welcoming. The whole place has a nice field to it.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Kim A

Memory Care

Family/friend

June 25, 2025

4.0 out of 5 stars
Verified Review

overall a great place for memory care

Low staff to client ratios - they are friendly, engaging and available. She doesn't complain about the meals and they seem to be her favorite part of the day. Activities are a little less enriching but I also presume that's her nature of being a recluse so getting involved was never her nature anyway

Phyllis W

Independent Living

Toured community

September 13, 2024

5.0 out of 5 stars

My daughter and I met with the director. We were given an overview of thr facility and all of our questions were answered. We were able to see a cottage that was in transition. The property left me with a feeling of peace and tranquility which I haven't felt in previous properties we have visited.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Paige

Memory Care

Family/friend

April 30, 2024

4.0 out of 5 stars
Verified Review

Our Experience

I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.

Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Resident/client

March 13, 2024

5.0 out of 5 stars
Verified Review

Review for Pacifica Senior Living Heritage Hills

I love it here. The only issue I have with Pacifica is... their accounting office makes mistakes and takes too long to fix them. I recommend this community.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Victoria S

Memory Care

Family/friend

December 7, 2023

5.0 out of 5 stars

Tough situation handled with kindness

We moved my grandmother into the memory care at Heritage Hills and they were very helpful throughout the whole process. Everyone was so nice and I really appreciated the professionalism they exhibited.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Cathy F

Independent Living

Resident/client

December 7, 2023

5.0 out of 5 stars

Fantastic place to live

Heritage Hills is an extremely warm and inviting community with friendly and engaging residents. Many opportunities to find your individual nitch and feel embraced. A chef prepared daily meal is an additional bonus.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

December 7, 2023

1.0 out of 5 stars
Verified Review

Did not meet expectations

Overall experience was not good at all. Staff was not good and did not seemed trained to handle dementia patients. My sister was called numerous times to assist with my mother's care. Even something as basic as trying to get her to take her medication. We moved her within a month's time to another facility.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Paige

Memory Care

Family/friend

June 20, 2023

4.0 out of 5 stars
Verified Review

Grateful for a Great Memory Care Facility

My mom is a resident at Pacifica Senior Living Heritage Hills. The staff are excellent in caring for the residents and I feel more than anything that my mom is safe. I think the food is very good. I receive a monthly newsletter and also phone calls, as needed. I will definitely recommend Heritage Hills to family and friends.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Beth

Memory Care

Family/friend

June 14, 2023

5.0 out of 5 stars
Verified Review

Best Decision!

Moving Mom to Pacifica Senior Living Heritage Hills was the best decision we could have made. Our whole family is sleeping better at night knowing that Mom is living her best life here. My mom is now surrounded with new friends who encourage her to join in different groups. She's always busy and laughing when I call. The staff is super friendly and patient. They are laid back and easy to communicate with. The residents are very welcoming. Everything is just EASY! Definitely worth the money. The food is top notch and plentiful. The neighborhood is just the right size for walking and filled with shade trees. It's easy to forget how close everything is because you feel like you're in the woods. It's beautiful. I would 100% recommend this facility to friends and family.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brenda

Independent Living

Resident/client

May 15, 2023

5.0 out of 5 stars
Verified Review

You will love it here!

It has surpassed my expectations! I will encourage anyone looking to check out Heritage Hills. I am very happy here! I picked this community, because I have my own little house, and the cost. I would recommend to others, it is lovely here.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

April 26, 2023

4.0 out of 5 stars
Verified Review

Glad I Made this Move

I picked community because they have single homes, which was less expensive. I like that they have an on-site rehab facility. I am very happy here, and I enjoy it. They have wonderful people. I would recommend to others.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Myrna

Independent Living

Toured community

March 9, 2023

4.0 out of 5 stars
Verified Review

Our family had an in person tour with Pacifica Senior living and overall we did think it was a good community, the people there were very nice. The reason we did not pick it, is because they just did not have everything we were looking for

Lilian P

Independent Living

Resident/client

March 7, 2023

5.0 out of 5 stars

Great Place

Heritage Hills is very peaceful, creative and above all friendly and welcoming. We moved in around Thanksgiving 2022 and have been impressed so far, there are many activities to choose from, it is easy to stay busy.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

February 6, 2023

5.0 out of 5 stars
Verified Review

My review of Heritage Hills

This facility was very accommodating with our needs when we moved in. Affordable and best value for our needs. Having our own house rather than a 'hotel' feel. Staff is great when it comes to service, even though getting adequate staffing in today's market is obviously difficult.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Joyce S

Independent Living

Resident/client

August 25, 2022

5.0 out of 5 stars

A great place

Beautiful grounds and lovely staff that are very professional and helpful. I enjoy being a part of this community. They even have onsite physical and occupational therapy services which is first class.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pacifica Senior Living Heritage Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Pacifica Senior Living Heritage Hills

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Pacifica Senior Living Heritage Hills

  • Pacifica Senior Living Heritage Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.
  • Call (828) 767-2078 to reach a resident at Pacifica Senior Living Heritage Hills.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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