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Parkwood Heights

1340 Parkwood Dr PO Box 979, Macedon, NY 14502

For pricing & availability:
(866) 374-4058
9.5
Review score
25 reviews
Add review
9.5
Review score
25 reviews
  • 5 star
    60%
  • 4 star
    28%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
6.5
Review score
11679 reviews
18501 facilities
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Parkwood Heights
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Parkwood Heights
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Suzanne

Child of resident/client

5.0 out of 5 stars

Well worth the money

My father lived in the independent living Villas at Parkwood Heights for his last year. He was blind and had dementia so we always had either family or an independent paid caregiver with him. I believe we were the first family to utilize Parkwood in that way. Parkwood staff were extremely responsive to whatever we needed. When anything went wrong with the house, maintenance typically arrived within 30 minutes. We could bring my father to "The Big House" for meals or they would deliver. There were always plenty of options on the menu. The food was fresh and healthy but not five star. All of the wait staff were surprisingly engaging. They took special care to know each person's likes and dislikes and make them feel special. There was a regular schedule of activities and events which my father occasionally enjoyed. They provided just enough social interaction adding to my father's quality of life. Parkwood had a U of R doctor come every other week as well as an audiologist, lab tech and podiatrist. They were all outstanding and made managing his care at home much easier. Parkwood had a guest suite where I often stayed to oversee my father's care. Parkwood staff bent over backwards to make sure I had everything I needed. We'd considered assisted living and nursing homes but they all had rules, regulations and environments that I didn't feel would serve my father well. It was a lot to manage the caregivers and custom design a care plan just for him, but well worth it for my father to have the best quality of life for his last year. While the price to rent in Parkwood is more than a typical rental, the services, outstanding staff and friendly neighborhood feel was well worth the money.

Read all reviews

Parkwood Heights

About the facility

With its spectacular, private location, beautiful and spacious accommodations and impressively appointed community center, Parkwood Heights offers the best in senior living. Featuring patio homes, villas and senior apartments with helpful services and amenities, Parkwood Heights offers fresh new choices in retirement living. You will find the freedom to maintain your unique lifestyle in a supportive and comfortable environment. For a tour, contact us today!

Senior living options offered

  • Assisted Living
  • Independent Living

Parkwood Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $4,605/mo
  • Unlocked
    1 BedroomStarting at $5,010/mo
  • Unlocked
    2 BedroomsStarting at $5,845/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Detached Cottages / BungalowsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $3,110/mo
  • Unlocked
    1 BedroomStarting at $3,515/mo
  • Unlocked
    2 BedroomsStarting at $4,350/mo
  • Unlocked
    Detached Cottages / BungalowsStarting at $2,915/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Parkwood Heights
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Compare

Parkwood HeightsParkwood Heights

1340 Parkwood Dr PO Box 979,
Macedon, NY 14502

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Brookdale PittsfordBrookdale Pittsford

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9.5 out of 10
Review Score25 reviews
9.1 out of 10
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9.1 out of 10
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8.5 out of 10
Review Score55 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Amenities

at Parkwood Heights

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Computer or Media Center
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Jacuzzi
  • Billiards Lounge
  • Fitness Center
  • Movie or Theater Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Brain fitness / Dakim
  • Happy Hour
  • Catholic Services
  • Holiday Parties

Reviews

for Parkwood Heights

9.5 out of 10
Review Score25 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
5.0
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.5

A Place for Mom has scored Parkwood Heights with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Parkwood Heights has 25 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 8/18/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Suzanne

Independent Living

Family/friend

August 18, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Well worth the money

My father lived in the independent living Villas at Parkwood Heights for his last year. He was blind and had dementia so we always had either family or an independent paid caregiver with him. I believe we were the first family to utilize Parkwood in that way. Parkwood staff were extremely responsive to whatever we needed. When anything went wrong with the house, maintenance typically arrived within 30 minutes. We could bring my father to "The Big House" for meals or they would deliver. There were always plenty of options on the menu. The food was fresh and healthy but not five star. All of the wait staff were surprisingly engaging. They took special care to know each person's likes and dislikes and make them feel special. There was a regular schedule of activities and events which my father occasionally enjoyed. They provided just enough social interaction adding to my father's quality of life. Parkwood had a U of R doctor come every other week as well as an audiologist, lab tech and podiatrist. They were all outstanding and made managing his care at home much easier. Parkwood had a guest suite where I often stayed to oversee my father's care. Parkwood staff bent over backwards to make sure I had everything I needed. We'd considered assisted living and nursing homes but they all had rules, regulations and environments that I didn't feel would serve my father well. It was a lot to manage the caregivers and custom design a care plan just for him, but well worth it for my father to have the best quality of life for his last year. While the price to rent in Parkwood is more than a typical rental, the services, outstanding staff and friendly neighborhood feel was well worth the money.

Anonymous

Assisted Living

Family/friend

July 1, 2026

5.0 out of 5 stars
Verified Review

Review for Parkwood Heights

Very friendly people, good communication, they have handled things that come up like repairs really well. Parkwood has been a good experience for my dad. He's been there since October last year.

Anonymous

Assisted Living

Family/friend

June 12, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

The ease of moving in...very accommodating. Staff making sure he had what he needed to get started and daily. All staff very friendly and personable. Every time I have gone to visit very clean. Food is good as well with a variety of choices. We ran into some health insurance issues and staff helpful with finding doctors and making needed med changes.

Arleen M

Independent Living

Family/friend

December 3, 2025

5.0 out of 5 stars
Verified Review

Above and beyond

The place is beautiful and everyone that works there goes above and beyond. I think the apartments were good size. My mom had a one bedroom apartment. Nice kitchen and a really good size bedroom and bathroom. Housekeeping comes once a week and cleans the apartment.

Anonymous

Independent Living

Family/friend

November 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Parkwood was the ideal place for us....

Honestly I would rate all of those categories a 5. Quality of care is really N/A as my father is in independent living but our entire experience at Parkwood has been great. Parkwood was the ideal place for us - we looked at a number of other communities and it was the one that felt right for my dad from the start.

Anonymous

Assisted Living

Family/friend

August 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
3.0

Parkwood Heights- different options for different people

[name removed] was our only contact when we researched the facility. She was very helpful and is a very nice person that tried to help in any way possible. I'm not sure if they are fully staffed for maintenance but it can sometimes take a while to get someone to look at or resolve a problem. Common elsewhere I'm sure. [name removed] is the Director of Sales and Marketing.

Anonymous

Independent Living

Resident/client

August 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Parkwood Heights. Perfect place for me at this time. Caring staff, friendly residents, lovely campus. There are varieties of living space types from 1 to 2 bedroom villas with garage and studio and 1 bedroom apartments, all nicely finished.

Arleen

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A hidden gem in Macedon, New York.

I wish mom could have stayed there. The facility is beautiful and kept very clean. Everyone who works there is amazing and goes above and beyond every day. I felt very secure that my mother was safe and taken well care of

Arleen M

Independent Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Parkwood Heights

When you drive up to Parkwood Heights, you notice right away how nice the facility is. The grounds are beautiful and everything is well-maintained. The first person we spoke with was Lisa, who is very knowledgeable and available to answer any questions you have. Everyone we have met there has been extremely nice and very helpful. The food is amazing and the servers are wonderful and a joy to interact with. There are a few amenities that are available to residents that definitely make life a little easier. They have a podiatrist that comes in and a representative from the Reliant credit union and spectrum TV and also a hairdresser so you can actually have your haircut within the facility. All in all, we have been very happy and mom is enjoying her apartment and interacting with all the other residents.

NH

Assisted Living

Family/friend

March 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family Member

The staff at Parkwood Heights were very caring to my loved one.

Anonymous

Assisted Living

Family/friend

March 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

There meals and dining are great. Activities are starting back up again. If you have the money for a place, this place is adorable. I would much rather prefer this place then the one she was at before. I would highly recommend this place if someone where to ask me.

Kenneth

Independent Living

Toured community

November 11, 2021

5.0 out of 5 stars
Verified Review

Our family had an in person tour and it was a very nice community but a little bit out of our financial range.

Anonymous

Independent Living

Resident/client

October 18, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Parkwood Heights

Lots of friendly people waitress helpful and fast. Variety of activities - bridge, historical education info, making jewelry.

Jennifer Wiseman

Independent Living

Resident/client

October 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Parkwood Heights

I live in a patio home @ Parkwood Heights. Best move I ever made, Parkwood is all about their residents. Be it patio home owners, villa or apartment leases. They involve all of us and treat us with great respect. Their activities director is worth her weight in gold. Always something for us to do if we choose to. Same as the front desk employees, all employees here go out of their way for all of us.

Mary L. Elmer

Independent Living

Resident/client

October 17, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Parkwood Heights

It is a beautiful park to live in. The residents are very friendly. The staff is exceptional, does their job well and are so friendly with the residents. The food is excellent! the flowers, trees, wild life are wonderful to see, A very positive atmosphere.

Mary Howkins

Independent Living

Resident/client

October 17, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Parkwood Heights

Friendly people, many games to be involved with, several bible studies, library, computers, chores, wood working classes and adequate food.

Anonymous

Independent Living

Toured community

December 4, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I've visited and like what I've seen with the private homes (seniors only) and the separate villas. Only thing I didn't like was that meals were NOT at least one/day.

Gunhild Carroll

Independent Living

July 29, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
5.0
Activities
4.5

A great place for us

We have only been here for one week. Thus far everything has gone well. We are renting a villa. It was spotless when we moved in. The walls were freshly painted and the easy access - only one step - made moving fairly easy. The staff has been exceptional, answering my many questions and making suggestions when requested. We are still independent so have not needed any care services. It is nice to know that they are available if needed.

Anonymous

Independent Living

Toured community

March 28, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very welcoming and comfortable atmosphere and staff. [Removed] was very helpful and knowledgeable.

Anonymous

Independent Living

Resident/client

September 30, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We Love It Here, This Is A Great Community

We really like it here, everything has worked out very well for us here. This is lovely community, they have been very accommodating to us. There are many services available for the residents. There a plenty of activities offered, I counted 124 activities coming up this next month. The only thing that needs improvements are the meals, the food could be better. There is a lot parking available as well. The staff is great and very accommodating. It has been a very pleasant experience.

Parkwood Heights

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Parkwood Heights

Tips for evaluating your community options. Test Sanity (KJ)

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget. Test Sanity (KJ)

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living. Test Sanity (KJ)

Frequently Asked Questions about Parkwood Heights

  • Call (315) 986-9100 to reach a resident at Parkwood Heights.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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