9896 Bustleton Avenue, Philadelphia, PA 19115
Anonymous
Resident/client
Outstanding Sense of Community
Very quick response time from staff. I would recommend Paul's Run for anyone. particularly for its community. The residents really care deeply about each other. Unfortunately, I left Paul's Run last fall and moved to [name removed], which is located about a mile away. I lowered my costs while increasing the size of my living space.
Read all reviewsPaul's Run
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Paul's Run
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.5 out of 10 Review Score38 reviews | 9.5 out of 10 Review Score72 reviews | 9.4 out of 10 Review Score15 reviews | 9.3 out of 10 Review Score115 reviews |
Studio Starting at $X,XXX/moStarting at $2,653/mo | Studio Starting at $X,XXX/moStarting at $4,995/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $3,600/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,225/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,800/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,200/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $4,197/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $12,295/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,060/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,500/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Independent Living | Care types offered 2 Assisted Living, Memory Care |
for Paul's Run
A Place for Mom has scored Paul's Run with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Paul's Run has 38 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingResident/client
February 27, 2026
Very quick response time from staff. I would recommend Paul's Run for anyone. particularly for its community. The residents really care deeply about each other. Unfortunately, I left Paul's Run last fall and moved to [name removed], which is located about a mile away. I lowered my costs while increasing the size of my living space.
Robb R
Independent LivingFamily/friend
May 14, 2025
I can't say enough positive things about Paul’s Run. My mom is in independent living and has absolutely thrived at Paul's Run. Since being there Mom is more physically active, has made lots of friends, and she volunteers with the garden club and library. I honestly don't remember my mom ever being as happy as I've seen her this past year. On a personal level it is comforting to know that the staff (and the friends she has made) are watching out for her. The prospect and process of moving mom into a retirement community was very scary for both Mom and me, and I I am so thankful for Paul's Run and the assistance I received from A Place for Mom in finding it.
Anonymous
Assisted LivingFamily/friend
July 18, 2024
Very minimal problem. She likes food and some activities and we would recommend the Paul's Run community to other families who may need a place for their loved ones.
Kerry
Assisted LivingFamily/friend
June 3, 2024
Very nice and clean place. Staff seems to be very accommodating and for the most part everyone living there seems to be happy content and very friendly. My mother has been there for about six weeks and she is adjusting well.
Anonymous
Independent LivingResident/client
May 13, 2024
Very clean facility with very responsive maintenance staff. The office staff will go out of its way to assist you in any way.
Anonymous
Assisted LivingFamily/friend
April 10, 2024
My loved one is currently a resident at Paul's Run and most everything has been great about the experience. I would recommend this facility to others. Suggestion: The internet/cable accessibility needs to be upgraded to voice controlled remotes. What's available are old boxes / remotes and they are much harder for the elderly to use. And they are not integrated with other content providers, unless you use two remotes. It's much too confusing.
Laura W
Independent LivingFamily/friend
February 13, 2024
Facility is great. Clean and beautiful. Staff is friendly and knows everyone's name. Good activities and good care. Varying levels of care available.
Anonymous
Assisted LivingFamily/friend
August 29, 2023
My loved one likes the programs within the Paul's Run community as well as meeting new people. She also likes the convenience of the bistro and the location off the community to friends and families.
Jeanette B
Assisted LivingToured community
February 24, 2023
We started out with a good impression but it quickly went sour. Our elderly loved one was in rehab and we decided to transition her over to either long term care or assisted living. One person there told us she qualified for assisted living. She gave us a tour, showed us the studio apt, we were even permitted to take measurements. They gave us all indications that it was a go, even setting up a time to sign papers and give them a check. Then all of a sudden it all changed and they discharged her from rehab saying she no longer qualified for that apartment based on the level of care needed. They basically left us high and dry and we had to take her back home to be cared for. Very bad communication among their employers and telling the family the correct information. They tell you one thing and then it all changes. I felt like something was definitely fishy about the whole situation.
Pattie L
Independent LivingFamily/friend
January 31, 2023
My mom loves her apartment, and immediately met many many friends. This is the best-kept secret. The staff is beyond helpful in every way. My mom loves everything about her stay. She loves the shows they have several evenings per week. She loves playing mah-jongg. Several afternoons. You will feel at home from the time you walk into the front door.!!!!!!
anonymous
Assisted LivingFamily/friend
August 24, 2022
This was a very is a very nice facility that I found for my brother he is very happy there the food is excellent the people have treated him very nicely and it's always clean neat he loves the gym and her and I have the doctors right right on on board there and a gift shop with everything that that you could need so it's it's pretty much encompasses everything that all of your needs in in one spot
anonymous
Assisted LivingToured community
October 21, 2021
Our family had an in person tour and the experience was really good it would of been a really nice facility, but after they assessed our loved one they determined due to her memory decline they would not be able to care for her needs since it is only an assisted living and independent living community.
Bill B
Assisted LivingFamily/friend
February 22, 2021
We choose this community based on activities and capacity; we've not been able to see all of this in action due to the pandemic. They have a high rating on safety. The staff is very attentive, and innate phone calls to the families when needed..
Carol
Assisted LivingFamily/friend
December 17, 2020
Our loved one is not the biggest fan of the food they serve, however it our loved one does seem to enjoy the activities they have to offer. The rooms at Paul's Run are nice, they would be a five out of five.
Pat
Independent LivingResident/client
September 25, 2020
They have been careful and consistent with the COVID situation. They have different exercise classes, movies, trips, arts and crafts, physical therapy, and community service for activities. There is transportation on site to take you to various locations. They have movers available, so you don't have to hire your own movers.
Anonymous
Independent LivingToured community
June 24, 2019
Definitely one that we will have my dad visit. The community was more active and the residents were very friendly.
Harry Parrish
Independent LivingFamily/friend
March 16, 2019
Our family was facing a crisis in 2016 as my Father had just had a stroke and my Mother could not keep up their house alone. I am an only child and live in California so I was moving round the clock when I got on the ground to solve their medical needs and housing. Finding Paul's Run was a godsend. From the first tour to place my Mother in independent living to eventually moving my Father into skilled nursing, the staff kept me calm and explained each detail. The admissions team in independent living as well as long-term skilled nursing even gave me their personal cell phones to answer any concerns or fears after- hours. The staff is exceptional from executives to nursing. The facility is spotless, safe and welcoming. I am constantly called with any changes in my Father's condition with quarterly phone conferences to update his health plan. Mom passed in October after moving to skilled nursing - the hospice team and full staff was outstanding and the love they showed my Mom in her last days while keeping my Father's emotional needs in mind was exceptional. Paul's Run team allows me able to sleep in California at night knowing Dad is surround by care and concern in Philadelphia. Is it expensive? YES Did we have to sell off all their property YES. We will be facing new steps when the cash and investments are gone but we have already started talking about the Medicaid application process with staff. Please consider Paul's Run for your family.
Grace Levy
Independent LivingNovember 6, 2018
My mom fell & chose to go to Paul’s Run because she’d been there in the past to recover from hip surgery. The place has gone so downhill in 5 years, as far as the nursing staff goes. They left my poor mom sitting for hours crying in pain in a wheelchair & refused to help her into bed. She had just had surgery & needed to rest. There is no respect for the patients there. They only helped her back into bed because I came. The dining room waitress is super nasty and made her cry more than once. Also, thru wheel her in there and then forget about her. It’s been such an awful experience. The therapy is still good and they are kind but other than that it’s been awful. They put her in a diaper, which she didn’t need & she developed an awful rash in her private area from lack of proper cleaning!!! I am so upset with this place. Please do not let anyone you love go there for rehab.
Daniel Fleming
Independent LivingFamily/friend
June 12, 2018
Your director of care [name removed] is rude to my family and my self when we visit family members at Pauls Run.
Anonymous
Independent LivingFamily/friend
September 13, 2017
Paul's Run was the rehab place of choice for my aunt when she fell 9 months ago. We were quite content with the services, attention and organization. From there, we moved my aunt into Paul's Run as a resident in assisted living. This is when I saw a different picture. Appointments that were supposedly set-up were not carried out. From her hearing aides to doctors' appointments to hair appointments - these were simply not done. Now, my aunt is back in the rehab section after a fall and the attention to appointments and such is not commendable at all. Outside of the physical therapy, it seems that no one is tending to her other needs. There is always an excuse for a missed this or that - and I realize that sometimes it could be that she is not motivated herself - but these are important personal things that need to be addressed; they are ignored instead. I will continue to advocate for my aunt, but when the staff does not attend to those needs that we have discussed and pre-arranged, the frustration level of the resident and family leads to a discomfort instead of the feeling of comfort that such a place as Paul's Run should provide.
Paul's Run
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
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