40 Hospital Rd, Tuxedo Park, NY 10987
Anonymous
Child of resident/client
Review for Promenade at Tuxedo Place
My father's been there since June is happy. Plenty food, clean and he looked after by aids very well. They have therapy and they keep them busy if they choose to be.
Read all reviewsPromenade at Tuxedo Place
Promenade at Tuxedo Place is a well-established, family owned and operated community designed to accommodate residents in need of assisted living and memory care services. We all may need help as we get older, and adequate and compassionate care becomes essential to quality living. Residents and their families can rest assured that our staff are here to provide the best care services every step of the way. From our living spaces to our personalized services, residents are at ease knowing they’re in a loving and warm place that always feels like home.
Promenade is located in Tuxedo Park, New York — a charming city with a myriad of attractions and things to do. Whether it be enjoying the view, fishing at various lakes, or picking up fresh produce at Pennings Farm, anyone at any age will find an array of activities to delight in.
Promenade at Tuxedo has established exclusive Livewell Programs made for residents to eat well, play well, be well, and save well! We provide three, nutritious meals daily by our chef who works with registered dieticians to create meals that are tasty and wholesome. Our recreation life enrichment directors promote an environment that enriches the body,...
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Promenade at Tuxedo Place
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9 out of 10 Review Score49 reviews | 10 out of 10 Review Score62 reviews | 9.9 out of 10 Review Score44 reviews | 9.9 out of 10 Review Score149 reviews |
Studio Starting at $X,XXX/moStarting at $900/mo | Studio Not available | Studio Not available | Studio Starting at $X,XXX/moStarting at $6,900/mo |
1 Bedroom Starting at $X,XXX/moStarting at $1,275/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,000/mo | 1 Bedroom Starting at $X,XXX/moStarting at $11,025/mo | 1 Bedroom Starting at $X,XXX/moStarting at $11,400/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,000/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $20,900/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion
|
Pet friendly No | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Independent Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Independent Living |
for Promenade at Tuxedo Place
A Place for Mom has scored Promenade at Tuxedo Place with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Promenade at Tuxedo Place has 49 reviews with an average "overall experience" of 3.8 out of 5.
Anonymous
Assisted LivingFamily/friend
August 31, 2026
My father's been there since June is happy. Plenty food, clean and he looked after by aids very well. They have therapy and they keep them busy if they choose to be.
Ann G
Assisted LivingFamily/friend
June 26, 2026
I would give the promanade 4 stars. They did a great job with cleanliness, food, overall service. The overnight staff needs to do a better job in checking on residents.
Andrew
Assisted LivingFamily/friend
May 6, 2026
Very friendly staff and the facilities are well kept
Andrew
Assisted LivingFamily/friend
October 7, 2025
What we like the most about the community is that its very quiet and peaceful. Yes, we would most definitely recommend Promenade at Tuxedo Place to other families based on the experience so far. I have had nothing but positive experiences and my father has had nothing but good things to say about the place and the people.
Anonymous
Independent LivingFamily/friend
May 16, 2025
Place for mom rep was amazing . She never gave up and [name removed] from promenade was great!! My Mother in law loves it there. Yes, I would recommend this community to other families based on the experience so far .
Lauren Y
Independent LivingResident/client
March 5, 2025
All good! Nice clean place( independent living apartment). Affordable. Staff very supportive, pleasant and efficient. Processed paperwork quickly and got me in within a months time! Very pleased with the facility, and the assisted living building & staff appear very well managed , attentive & helpful. Residents appear well taken care of
Anonymous
Assisted LivingFamily/friend
August 1, 2024
Activities are abundant. The staff is friendly and helpful. I'm not sure that the nursing side of things are up to par though. My mom became ill and I felt as though they were really just blaming her age for her issues and did not notice the drastic changes in her. The doctor was not readily available. I was not comfortable or impressed with the medical skills. There was no sense of urgency. In fact, the head nurse was on vacation when my mother was nearing the end of her life and the was little backup for the head nurse. The facility itself in very nice, provided you are relatively healthy.
Robin G
Assisted LivingFamily/friend
June 11, 2024
Love The Promenade. Everyone there is amazing. Food is good. It's clean. Staff is good. Everyone is friendly. And it's a great value.
Anonymous
Assisted LivingFamily/friend
November 14, 2023
Some of the staff seemed frustrated and not too friendly and there were some small language barriers. Many of the staff were caring. When things got dire with my mom, the staff was not too responsive. Housekeeping was good. Everything was clean and they came each day. There was not a lot of communication with the family. They did let family visit at all hours, which was great. The move in process was smooth. The meals were relatively good. Nice setting. My mother was in a one bedroom apartment, which was spacious and very nice and large. I would ask that the staff be a little more tender with the elderly, more patient. If the resident is not feeling well, that should be embraced and they should not be charged for delivery of food to their room. They encouraged my mother to use their staff doctor. However, he was not there often enough and she never had a visit from him. They should have him or her do an examination pretty quickly post move in to get a baseline. The doctor was not readily available when she needed him and the head nurse was on vacation. Things there with the staff were okay when her health was good. As soon as she declined I felt like she was ignored unless I kept calling for them to please check her condition. They responded quickly upon calling. But the fact that I had to call was not great. I would recommend this facility, as it is beautiful and lots of activities, if your loved one is in relatively great health.
Robin
Assisted LivingFamily/friend
February 27, 2023
The first thing that stood out to us about this facility is the price. When we first met [name removed], she told us many other things that were wonderful! The activities department is great. The aids at the community are all I mean all, wonderful! They are always polite, caring, attentive, and concerned about their residents. My mother-in-law said that the food is spectacular! They take care of mom's laundry, change sheets, etc. They help mom showering and making sure that she's safe! I have nothing but good things to say about this community. I am truly blessed that our family can now have complete peace as we know, mom is an excellent hands! She LOVES her apartment and the staff and community!!
anonymous
Independent LivingToured community
February 14, 2023
We had a great tour with Promenade at Tuxedo Place. The staff were all very caring and did a great job showing us everything we needed to see. It was unfortunately out of our price range. If mom had more resources available to her financially, then she probably would have gone here. It really was a great place.
anonymous
Assisted LivingFamily/friend
September 29, 2022
They had 2 bouts of bed bugs during our stay here. They had mice after a while as well. They were several residents I saw who who were under - nourished. There was one person who was terrific with activities, but he was only there 2 times a week. They had people working in the kitchen who were stealing food and taking it home. Some of the aids were turning off the intercom so they would not get beeps during the night from the residents who needed help. They only had one aid during the night for 50 residents. I would absolutely not recommend this facility to other families.
Carol D
Assisted LivingFamily/friend
June 17, 2022
My loved one has been very happy here. The staff are very attentive and she has been thrilled with them. She does not participate in the activities but there are a lot offered. It is a smaller community and she really enjoys that because she is able to really get to know the other residents and is not as overwhelming as some of the bigger ones.
anonymous
Independent LivingToured community
June 16, 2022
I was very impressed with the staff here. They were kind and loving and seemed very interested and engaged with their residents. They seemed to offer more care here than my loved one really needed. It was also geared more towards the catholic religion.
anonymous
Independent LivingToured community
March 31, 2022
Promenade looked like a wonderful place. The staff were all great and they had a lot of amenities offered. My mom would not have used all of these amenities, so we felt that we would have been paying for services that were not going to be used. They did have a very nice fancy dining room that residents can rent out to dine with their families. The rooms were average size but did have their own private bathrooms in the room.
Anonymous
Independent LivingToured community
April 11, 2021
The place was warm and inviting. Friendly staff. Apartment was very very nice.
David Thomas
Assisted LivingIndustry reviewer
February 21, 2021
This is the reason you view numerous places. They are very professional and cultivate a great environment.
David Thomas
Assisted LivingFamily/friend
February 21, 2021
This place is the reason you go visit other assisted living residences.
Anonymous
Independent LivingToured community
August 16, 2019
Promenade had a homey feel, nice, informative tour with Sadie. Seems like a good value here as its a little less $$ than most but staff seems dedicated to good care. Just seemed to need a little updating.
anywhere else
Independent LivingFamily/friend
April 13, 2019
Run the other way! The place smells and it's really old and outdated. They have no security set up after 6pm - anyone can wander in or out! There are no security cameras, and residents can just wander the hall. What a bunch of [language removed] artists who blow smoke up your bum and let you think everyone there is so caring, when they are NOT. It's a business and a place that just wants to make money. You have to chase after them to make sure they take care of your relative as they will do the least amount of work they can get away with! The hallways wreak of urine. The food is [language removed] (they claim it's "gourmet"). The staff spends a lot of time sitting around and talking and not a lot of doing. My relative is a bit hard of hearing and couldn't understand what they were telling her to do, and when she asked them to repeat themselves, they were already down the hall onto the next one. [Language removed]? You get to spend about 2 minutes with the in-house doctors. Find another place.
Promenade at Tuxedo Place
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
