54 Imperial Dr, Staunton, VA 24401
Susan P
Sibling of resident/client
Birch ridge experience
It is a very difficult situation when you realize that a family member is going to need care that can not be provided within the family unit. Birch Ridge has been great helping to ease that burden by providing a safe and caring environment for our family member. The staff has contributed to that caring atmosphere at Birch Ridge. They have always been helpful and have been able to answer any of my questions.
Read all reviewsRoyal Care at Birch Ridge
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Royal Care at Birch Ridge
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6 out of 10 Review Score16 reviews | 9.3 out of 10 Review Score59 reviews | 9 out of 10 Review Score27 reviews | 6.8 out of 10 Review Score18 reviews |
Studio Starting at $X,XXX/moStarting at $3,900/mo | Studio Starting at $X,XXX/moContact an advisor | Studio Starting at $X,XXX/moStarting at $5,350/mo | Studio Starting at $X,XXX/moStarting at $6,095/mo |
1 Bedroom Starting at $X,XXX/moStarting at $4,200/mo | 1 Bedroom Starting at $X,XXX/moContact an advisor | 1 Bedroom Starting at $X,XXX/moStarting at $6,550/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,400/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moContact an advisor | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,000/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Assisted Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Royal Care at Birch Ridge
A Place for Mom has scored Royal Care at Birch Ridge with 6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Royal Care at Birch Ridge has 16 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
July 15, 2026
Started odd great. Lots of unmet promises. Had to ask for room cleaning, bathroom cleaning. There were times my husband was only bather mince a week. It was a very difficult time. My husband did not get the care her needed. Night shift was terrible.
Lisa
Assisted LivingFamily/friend
October 22, 2025
I like the facility. I think there should be a handicap entry door and remove carpet. People in wheelchairs cannot maneuver on the floor. Thanks
Anonymous
Assisted LivingFamily/friend
May 9, 2025
What they could improve on would be - Quality of care / staff. The food, they need to track who has gotten meals and who hasn't. Residents have a right to choose to eat in their room and not in the dining room. Coffee should be a basic not a luxury. Changes to admin staff and increasing prices without better quality of facilities or staff. No activities. Not enough engagement.
Herbert L
Assisted LivingFamily/friend
April 9, 2025
They took great care of my mom. It is a pleasant atmosphere and they have good food.
Lisa
Assisted LivingFamily/friend
March 19, 2025
Yes...they need an automated door for people with walkers and wheelchairs plus carpet needs removed. Stroke patients with use of 1 arm are unable to maneuver around. Nurse [name removed] on day shift is an exceptional person.
Anonymous
Assisted LivingFamily/friend
September 19, 2024
Like most: Homey feel, clean. Needed improvements: automatic front door, food choices, more activities (any activities), friendliness of staff, communication.
HRL
Assisted LivingFamily/friend
July 1, 2024
I've told several about it. Most have passed before they got lined up to go. Very nice and helpful at reasonable price.
Susan P
Assisted LivingFamily/friend
June 10, 2024
It is a very difficult situation when you realize that a family member is going to need care that can not be provided within the family unit. Birch Ridge has been great helping to ease that burden by providing a safe and caring environment for our family member. The staff has contributed to that caring atmosphere at Birch Ridge. They have always been helpful and have been able to answer any of my questions.
Lisa S
Assisted LivingFamily/friend
April 30, 2024
The staff is great. Things I think could be improved is... My brother is in a wheelchair. He is a stroke patient. They have carpet on the floors which makes it near impossible for him to maneuver around. Also. I think any facility should have automatic doors. As most patients need assistance with walking. A covering for pick up and drop off would be very helpful. Once again. The staff is great.
Anonymous
Assisted LivingFamily/friend
April 3, 2024
The people are really nice and they go out of their way to help. [name removed] who was in charge, she would actually work along with the staff.
Anonymous
Assisted LivingFamily/friend
February 27, 2024
Albeit a small assisted living, and affordable one, I'm hoping the kinks can be worked out with the new management. The new manager is working hard to turn things around but still has a ways to go.
CM
Assisted LivingFamily/friend
May 4, 2023
Like all places, the staff there have really stepped up to do everything necessary to fill in for the lack of staff. Getting people to work is terrible. Hire someone and you're lucky if they even show up or stay past a few days when asked to help fill in. Sadly places like Royal Care are feeling this, but they are also lucky to have staff that will step up and help wherever they're needed. The burn out for this field is rampant. The only reason I rated activities at a 3 is because there currently is not an activities director. I know they're working on it. Overall we've had a great experience. I like that they give open and honest responses to questions and don't try to hide anything. Also, no need to set appointments to go there.
Anonymous
Assisted LivingFamily/friend
March 14, 2023
Royal Care was great. They were so good dealing with my loved one. The communication are care was superb. There are three meals a day and snacks available. The residents have choices. The staff will even come to get you so you can eat as a family.
Teresa
Assisted LivingToured community
September 29, 2022
Our family had in person tour and we thought the tour experience was great
anonymous
Assisted LivingFamily/friend
February 9, 2022
We have gone through 3 administrators and my loved one has only been here for a couple of months. There is a lot of staffing turnover which is affecting the quality of care my loved one is receiving. I have reached out to them and have gotten no response. Due to our experience, I would not recommend them to other families looking.
Nicholas
Assisted LivingFamily/friend
November 23, 2021
It has been a good experience so far. They take care of Mom. I don't feel like I have to be there every day to make that happen. They're friendly and helpful. And they take good care of her and do their job. They're very attentive.
Royal Care at Birch Ridge
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
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