1415 N San Benito Dr, Gilbert, AZ 85234
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Anonymous
Child of resident/client
Good, but room for improvement
A complaint that I have about the administrative staff is that they do not respond to emails. It's difficult for me to call them during the day because I work. My mom complains that her food is often served cold. Earlier this year my mom got sick and I had to take her to the doctor. After I brought her back to Savanna, I stopped at the concierge desk and asked if the nurse could check in on her the next day. I was told she would, but she didn't.
Read all reviewsSavanna House
Savanna House delivers an upscale retirement experience at its senior living community in Gilbert, Arizona. The resort-style grounds resemble an oasis retreat with pristine landscaping, towering palm trees, and desert plants. Bright and airy indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s pampering themselves at the on-site salon, enjoying popcorn and a classic film in the theater room, or settling down with a great book in the library.
Professional caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio, one-bedroom, and two-bedroom apartments with select wheelchair-accessible and kitchenette-equipped units to choose from. Residents can delight in amenities such as in-room and restaurant-style dining, transportation services, and weekly housekeeping.
The area offers ample shopping to satisfy all tastes and budgets at Superstition Springs Center, Greenfield Gateway, and Mesa Grand Shopping Center. Nearby dining ranges from Mediterranean, Mexican, and Italian cuisine to barbecue and seafood. Popular nearby attractions include Papago Park, the Phoenix Art Museum, and the Arizona Boardwalk. Top-notch medical care is less than 10 miles away at Banner Baywood Medical Center, and Phoenix Sky Harbor International Airport is about a...
Savanna House
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.4 out of 10 Review Score69 reviews | 9.8 out of 10 Review Score12 reviews | 9.7 out of 10 Review Score108 reviews | 9.6 out of 10 Review Score55 reviews |
Studio Starting at $X,XXX/moStarting at $4,422/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $2,975/mo | Studio Starting at $X,XXX/moStarting at $4,150/mo |
1 Bedroom Starting at $X,XXX/moStarting at $4,842/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,058/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,878/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $5,710/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,290/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $4,933/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Memory Care, Residential Care Home | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Savanna House
A Place for Mom has scored Savanna House with 9.4 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Savanna House has 69 reviews with an average "overall experience" of 4.2 out of 5.
Deena K
Not SureToured community
September 26, 2026
Overall the building was very big and spacious, so much room for our mom. A lot of places to be social. Everyone was very kind. Staff seemed to care. Kitchen staff was awesome and food was delicious! Chef was very kind and knowledgeable the tour cookies are super yummy! Overall the choice is up to my mom but I personally believe this is a great fit!
Anonymous
Assisted LivingFamily/friend
September 21, 2026
Good, but room for improvement
A complaint that I have about the administrative staff is that they do not respond to emails. It's difficult for me to call them during the day because I work. My mom complains that her food is often served cold. Earlier this year my mom got sick and I had to take her to the doctor. After I brought her back to Savanna, I stopped at the concierge desk and asked if the nurse could check in on her the next day. I was told she would, but she didn't.
K G
Memory CareFamily/friend
August 13, 2026
I would not recommend
Overall, I would not recommend this facility. They do not take care of their residents. The urine smell was overwhelming each visit we made. We paid for hygiene services that were not given. It was horrible overpriced, and the care plans were inflated to boost the rates. While at the hospital we were informed by the hospital that our loved one was not able to return to Savanna House. There was no communication with us regarding issues. We would have gladly found another care facility however; they chose to be very sneaky and send him to the hospital and then not accept back. If you choose this place, make sure everything is in writing and you check your care plans line by line. Also, be prepared to overpay and be very hands on to ensure your loved one is getting the care you have outlined in the care plan.
Amanda D
Memory CareFamily/friend
July 6, 2026
Review for Savanna House
All of the staff is amazing! The festivities they put on for the residents and their family are outstanding! Food is decent. The rooms are decently sized.
Patricia W
Not SureToured community
April 28, 2026
The facility is very clean, seems very well run, the only issue has to do with cost, other than that, definitely on the list of possibilities for our mom. [name removed]was very knowledgeable and answered all our questions. Thank you
Anonymous
Assisted LivingFamily/friend
April 20, 2026
Savanna House Review
Mom complains her food is often cold. The admin sometimes doesn't return phone calls.
Anonymous
Assisted LivingFamily/friend
April 13, 2026
Easy transition
Very nice place, people are great to work with. Would recommend.
Anonymous
Memory CareFamily/friend
February 19, 2026
Accountability Starts at the Top
Our family moved our parents out of Savanna House primarily due to leadership concerns. While several frontline staff members were kind, we experienced repeated issues that pointed to a lack accountability. Maintenance requests went unaddressed for days (including a backed-up toilet), residents were at times ignored, conflicts between residents and staff were noticed without de-escalation skills, and there was no formal onboarding process. We were also surprised to find no resident handbook and no upfront documentation for how care levels or point allocations are determined across the board (only resident specific) so no documentation of the baseline to verify care levels against. This is how they bill. Ultimately, leadership sets the tone for resident care, communication, and accountability. We did not feel confident leaving our parents under the executive direction there at the time (unknown if person is still there).
Amanda
Assisted LivingFamily/friend
February 3, 2026
Review for Savanna House
The tenants. They were all so happy, and [name removed] was just amazing. We did end up putting dad in memory care there instead of independent living. The head nurse [name removed] thought he may need more one on one attention with his recent hospital stays. She was right. He is getting stronger every day! The whole staff is just amazing!
Amanda
Assisted LivingFamily/friend
January 30, 2026
Treated like their own family
Care and staff are still great. They really treat the residents there like family. Would totally recommend to others and just say they make sure it feels like home by decorating and doing events for every holiday, looking for fun unique things for the residents and just giving them such a great place to enjoy this season of their life
Amanda Dell
Not SureToured community
December 8, 2025
From the moment I walked in, I was greeted, and spoke to one of the residents there. She spoke very highly about everyone and everything. [name removed] was wonderful! She really made me feel at home. My husband and I came back later that evening, and had dinner. The food was outstanding, and all the residents said hello, and were very happy. One of the local schools was doing a Christmas performance, and everyone was enjoying it. I knew instantly, this was the place for my Dad! He will be moving in this month.
Denise M
Assisted LivingFamily/friend
November 25, 2025
Review for Savanna House
I love the staff at Savannah House. The meals love very good. Activities are fun. Friendly atmosphere!
Michael T
Assisted LivingFamily/friend
November 21, 2025
Review for Savanna House
Everything was great - only improvement was laundry. I would recommend them to others who are searching for a place for their loved one.
Anonymous
Assisted LivingFamily/friend
November 5, 2025
Assisted Living Becomes New Home
It was caring, they listened and actively helped my aunt become part of the community.
Anonymous
Assisted LivingFamily/friend
October 29, 2025
Friendly Staff
Staff are great! He hasn't been too involved in the activities so I can't speak to those. Dining is good. He has a special diet and they have handled that well. Room is good size. He has a shared room so we've had some roommate weirdness but they handled that well too...
SM
Assisted LivingFamily/friend
October 23, 2025
Very Nice
We moved my Mom from Independent living to Assisted living in September. When we toured three places prior my Mom selected Savanna House to look at again. She is all moved in and it’s working out great! She loves her place. Everyone has been so friendly and helpful ( Staff and residents). She loves the food and the servers. Mom is going to be 93. She is overall in good health. She has very Bad eye sight and hearing and they are doing so well making her feel welcome and cared for. The only main things they do for her are daily pill management and laundry and housekeeping once a week. Other than that she gets along on her own. She has been active with the activities they offer too! They come to her room and ask her to play which is outstanding!!! In her prior place they did not and she would stay in her room a long time. They also do a cute job decorating the place to make it feel warm and festive! Thank you for referring Savanna House!!
Anonymous
Assisted LivingFamily/friend
September 12, 2025
We love Savanna House
Facility is clean and smells nice. The staff is friendly, helpful, and they all seem to enjoy their jobs. Lots of social activities.
Anonymous
Assisted LivingFamily/friend
July 21, 2025
Review for Savanna House
Generally very nice. Admin needs improvement. Very difficult to contact. Husband has been here {time frame removed]and insurance still does not have the required paperwork. Very frustrating.
Mary H
Assisted LivingFamily/friend
June 4, 2025
Exceeded expectations!
Actually 5 on all. They are wonderful. Chef is amazing. Super clean. Smells like a high-end hotel. Many in house activities plus field trips. Staff is wonderful with my mom . Very attentive and kind. Residents are also kind and welcoming. Price was comparable with the other assisted living communities we looked at. I highly recommend!
John
Assisted LivingFamily/friend
May 20, 2025
Would recommend
It's a good community and I would pick it again for my mom. It is clean, well taken care of facility. The activities are well organized and the residents are always engaged when I am there. The staff interactions I have observed with my mom have always seemed genuine and kind. The one thing that I think could be better is there seems to be a bit of a disconnect from what the administrative teams thinks is going on and what is going on. I hope this is helpful!
Savanna House
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)
Know Arizona’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Arizona’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
