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Serenades at West Orange

720 Roper Road, Winter Garden, FL 34787

For pricing & availability:
(866) 374-4058
2.5
Review score
26 reviews
Add review
2.5
Review score
26 reviews
  • 5 star
    64%
  • 4 star
    12%
  • 3 star
    12%
  • 2 star
    4%
  • 1 star
    8%
See all reviews
8.4
Review score
1341 reviews
31 facilities
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Serenades at West Orange
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Serenades at West Orange community entrance
11 photos4 floor plans
Serenades at West Orange in google map
street view of Serenades at West Orange

Andrea

Spouse or partner of resident/client

5.0 out of 5 stars

Excellent Daycare for your love One.

The service has been great. My husband likes the experience. The price for one half day seems high. I recommend this facility because the staff seems happy and my husband looks forward to his visit.

Read all reviews

Serenades at West Orange

About the facility

Serenades at West Orange combines innovative, research-based design features with recent scientific advancements in memory care in order to emphasize the importance of personal choice in quality of life. Architecture, personal care and life enrichment activities have all been thoughtfully planned to promote familiarity, freedom and a sense of control among people with memory impairment.

The unique design incorporates features proven to positively affect the treatment of dementia. These include visual cues for wayfinding and full spectrum lighting, which regulates light variations in accordance with natural daylight. Even flooring is designed to direct residents to areas beneficial to them, including homelike dining and living rooms.

Residences feature zero-entry showers, grab bars and shower seats for added safety. An open kitchen and common areas encourage freedom, independence and interaction while helping to control noise and stimulation. Residents also benefit from an outdoor courtyard with walking paths, raised flower beds and water features designed to provide a multi-sensory connection with nature.

Senior living options offered

  • Memory Care

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Serenades at West Orange

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $6,600/mo
  • Semi-PrivateStarting at $5,400/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Serenades at West Orange
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Amenities

at Serenades at West Orange

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Staffing & Ancillary Services

Meals & Dining

  • Special Dining Programs
  • International Cuisine
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas
  • Central Fireplace
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Woodworking Shop
  • Golf Course or Putting Green

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Gardening Club
  • Walking Club
  • Resident Band or Musicians
  • Pet-focused Programs

Compare

Serenades at West Orange community entranceSerenades at West Orange

720 Roper Road,
Winter Garden, FL 34787

Inspired Living at Ocoee community exteriorInspired Living at Ocoee

1061 Tomyn Blvd,
Ocoee, FL 34761

Sonata Windermere community exteriorSonata Windermere

13798 Speer Island Dr,
Windermere, FL 34786

Brookdale Dr. PhillipsBrookdale Dr. Phillips

8001 Pin Oak Drive,
Orlando, FL 32819

2.5 out of 10
Review Score26 reviews
9.7 out of 10
Review Score126 reviews
9.4 out of 10
Review Score54 reviews
9.3 out of 10
Review Score47 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

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Share With Family

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View map

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Download brochure

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Call Now

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Reviews

for Serenades at West Orange

2.5 out of 10
Review Score1-20 of 26 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.2
Staff
4.1
Meals & Dining
3.9
Activities
4.3
Value for Cost
3.9

A Place for Mom has scored Serenades at West Orange with 2.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Serenades at West Orange has 26 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 8/31/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kimberly A

Memory Care

Toured community

August 31, 2026

1.0 out of 5 stars

Would NOT recommend. Do not trust this place with a loved one.They quoted $[removed]/day for adult daycare by text and again in person during paperwork. Later that day they said it was a “mistake” and the rate is $[removed]. I asked them to honor the confirmed price. They admitted the error, said they would check with corporate, and promised to follow up.Over two weeks later: no call, no email. Staff stopped responding. Four messages to corporate went unanswered.They confirmed a price, raised it after we spent time there, then went silent. That is unprofessional.I would not leave my father—or anyone’s loved one—here. Look elsewhere for adult daycare. My father is a veteran who developed Parkinson’s from Camp Lejeune. He deserves better than being ignored by some unethical facility.

Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Staff
2.0

Anonymous

Memory Care

Family/friend

January 27, 2026

3.0 out of 5 stars
Verified Review

Our family's experience

Nurses are great. Food is very good. Most areas are very clean. Apartment is very nice size.

Anonymous

Memory Care

Family/friend

May 12, 2025

2.0 out of 5 stars
Verified Review

Doesn't live up to the sales pitch

They have incredibly high staff turnover and inconsistent policy implementation and communication is lacking.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Kathy J

Memory Care

Family/friend

July 17, 2024

3.0 out of 5 stars

People are generally kind but very high turnover

After a thorough search for a memory care after a hard experience at another assisted living, we settled on Serenades. One of our most important criteria was staff longevity and continuity of care. We asked specifically about this, asking how long the administration had been there, how committed they were to staying, how many years the average care employee stayed, and if the facility keeps the same staff with the same residents as often as possible. We met with the administrator and the sales person. Both of them gave very encouraging answers. Sadly, once we moved in, we found the opposite to be true. We found out after we moved in that the sales person had already informed the company she was leaving. Within a month of move in, the Administrator, Director of Nursing, and sales director quit or transferred to another location. We have had a revolving door of staff and a very high turnover rate for caregivers. The caregivers are kind, but we hoped for more longevity.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Andrea

Memory Care

Family/friend

March 14, 2024

5.0 out of 5 stars
Verified Review

Excellent Daycare for your love One.

The service has been great. My husband likes the experience. The price for one half day seems high. I recommend this facility because the staff seems happy and my husband looks forward to his visit.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Gloria

Memory Care

Family/friend

January 31, 2024

5.0 out of 5 stars
Verified Review

Blessed!

I have given recommendation to two friends. I picked this community because of the single rooms. The facility looked and felt like a home.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

December 18, 2023

4.0 out of 5 stars
Verified Review

Overall a nice community

The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

anonymous

Memory Care

Toured community

February 15, 2023

5.0 out of 5 stars
Verified Review

Our family had an in person tour and the gentlemen who gave the tour was very thorough and made it a wonderful experience. It was a really great place and it was our second choice.

KB

Memory Care

Family/friend

December 19, 2022

5.0 out of 5 stars
Verified Review

Review for Serenades at West Orange

They made me feel comfortable and care about my loved one, who likes to help out with the other residents. I picked this community, because I felt it was the right fit for my loved ones needs.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Dave

Memory Care

Family/friend

September 27, 2022

4.0 out of 5 stars
Verified Review

My experience is very good so far

We chose Serenades because it looked better than the others we visited. We went to 2 other places and the residents were completely out of it, although it is strictly a memory care facility there are a few residents that are more with it here and able to hold a conversation with my loved one. The price is competitive and also walking distance from my home. I do have to request things multiple times and sometimes the word does not get passed down so that has been frustrating. They could improve on their communication within the staff. Overall we have had a very good experience with Serenades West Orange and would recommend the facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

anonymous

Memory Care

Family/friend

September 30, 2021

5.0 out of 5 stars
Verified Review

A breath of fresh air

Our loved one came to the Serenades after leaving from another community and it is a night and day turn around. We would highly recommend this community to any family. Our dad is happy here, he is really improving. It is a much friendly atmosphere, he gets so many hugs from the staff and they just seem to take an interest in the residents there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Memory Care

Toured community

April 13, 2021

5.0 out of 5 stars
Verified Review

We toured this community. It was a very nice facility and the staff was also very nice. I have a friend that has used this community.

Anonymous

Memory Care

March 13, 2019

4.5 out of 5 stars

5star Care!

I am a visiting nurse who comes to this facility for wound care,etc. I enjoy coming here because the residents are usually engaged in some activity to stimulate their minds. Residents are mostly content and the staff is wonderfully gentle with residents. I am always greeted with a smile. Their jobs are challenging and they are up to the challenge!!!!!!!!

Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Angela

Memory Care

Family/friend

November 12, 2018

4.5 out of 5 stars
Verified Review

Comfortable Care

I knew from the very first day this was the best care for my mother. Serenades’s West Orange is awesome. The staff is incredible and They go above and beyond to make everyone happy and safe. Thank you “A Place for Mom” for making things so much easier, all your guidance and assistance throughout the process.

Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Anonymous

Memory Care

Toured community

May 12, 2016

4.0 out of 5 stars
Verified Review

We toured this community while looking into care options for a loved one. I thought Serenades looked like a very nice place, overall! All of the staff I met seemed friendly and professional, and the facility was clean and well kept. This was a little out of the way for us so we ended up selecting another community, but I'd say this one is worth a look!

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Dave Pickens

Memory Care

Family/friend

March 29, 2016

5.0 out of 5 stars

Serenades by Sonata Winter Garden is awesome!

We are so very happy with Serenades by Sonata in Winter Garden, Fl. The team is totally focused on providing excellent care 24/7. I visit my Mom frequently and have a high degree of confidence in the entire staff. I have had experience with several other assisted living facilities and they don't come close to the care at Serenades. Margaret and her team deserve kudos for everything they do each and every day!!!

Cleanliness
4.5
Friendliness
4.5
Value for Cost
2.5
Care Services
5.0
Activities
5.0

tjackson

Memory Care

Family/friend

March 28, 2016

4.5 out of 5 stars

Serenades has been wonderful

My mom has been here a few months now and we have nothing but praise for Serenades. The staff is almost universally wonderful and they all provide great care for my mom. We choose Serenades because we have two friends who have a family member there and they gave Serenades high marks. We give it the same!

Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Guardian Angel

Memory Care

Family/friend

November 19, 2015

1.0 out of 5 stars
Verified Review

[removed]

I DO NOT RECOMMEND THIS FACILITY!! BEWARE!! I GIVE IT ONE STAR FOR MISMANAGEMENT AND POOR CNA ATTENTIVENESS, DON'T LET THE OUTWARD APPEARANCES FOOL YOU!! EXPECT AN ADDITIONAL LEVEL OF SERVICE CHARGE THAT COSTS YOU MORE BUT DOES NOT PROVIDE ANY ADDITIONAL OR BETTER SERVICE!! MANY TIMES THE FLOOR IS UNSUPERVISED OR UNATTENDED, EXPECT FREQUENT TURNOVER AND RESIDENT FALLS!! FAILURE TO ORDER REQUIRED OR REQUESTED MEDICAL EQUIPMENT HAS RESULTED IN MULTIPLE HOSPITAL VISITS, BED FALLS, HEAD INJURIES, STITCHES AND BED SORES CURRENTLY IN LITIGATION FOR BREACH OF CONTRACT RESULTING FROM BROOKE ELLIS', EXECUTIVE DIRECTOR'S RESPONSE TO IGNORE RATHER THAN SETTLE PROPERTY DAMAGE CLAIMS. ALWAYS REPORT SUSPICIOUS ACTIVITY NO MATTER HOW SMALL TO THE STATE OF FLORIDA GOVERNMENT AGENCIES! AHCA, DCF/APS, FLORIDA ELDER AFFAIRS DEPARTMENT/FL OMBUDSMAN, CENTERS FOR DISEASE CONTROL. KEEP ALL CONTACT INFORMATION IN YOUR CELL PHONE FOR QUICK RETRIEVAL AND ACCESS. EXECUTIVE STAFF IS QUICK TO BLAME SUBORDINATES, OTHER MEDICAL SERVICE PROVIDERS, PATIENTS OR THEIR FAMILIES FOR ROUTINE PROBLEMS OR CRISIS SITUATIONS! IF YOU HAVE AN IMMEDIATE CONCERN OR ISSUE, CONTACT THE WINTER GARDEN POLICE DEPARTMENT OR THE ORANGE COUNTY SHERIFF'S DEPARTMENT AND DOCUMENT AN UNBIASED INCIDENT REPORT. YOU MAY NEED IT IF YOU NEED TO LITIGATE!! KEEP A JOURNAL OF DAY, DATE AND TIME; AND TAKE PICTURES OF INCIDENTS AS THEY OCCUR. PHOTOGRAPH AND RECORD ALL YOUR PERSONAL CONTENTS IN YOUR ROOM, CONTACT THE LOCAL LAW ENFORCEMENT AUTHORITIES IF YOU FIND ITEMS MISSING OR SUDDENLY LOST!! VIOLENT OR ABUSIVE RESIDENTS AND ISSUES ARE HUSHED BY MANAGEMENT AND NOT ADDRESSED! MANAGEMENT DOES NOT RESPOND TO ATTACKS BY VIOLENT RESIDENTS UPON THE STAFF, WHAT MAKES YOU THINK THEY WILL RESPOND TO ATTACKS TO YOUR LOVED ONE!! EXPECT FAILED EMERGENCY RESPONSES, LACK OF CNA TRAINING AND PROTOCOLS. EXPECT NOT TO BE INFORMED WHEN YOUR LOVED ONE'S CARE PLAN CHANGES. BEWARE OF MRSA, SCABIES, CONTINUOUS URINARY TRACT INFECTIONS AND FUNGAL INFECTIONS!! THERE IS MORE .... BUT I WILL STOP FOR NOW!! .... IF YOU CAN AFFORD TO BE IN THIS FACILITY, YOU CAN AFFORD A GOOD ATTORNEY!!! LOCATE AN ATTORNEY THAT SPECIALIZED IN NURSING HOME ABUSE, NEGLECT AND PERSONAL INJURY BEFORE SOMETHING HAPPENS!! THIS IS A TRUE AND PERSONAL EXPERIENCE!! I FEAR FOR MY MOTHERS LIFE UNTIL I CAN MOVE HER ELSEWHERE!! I DO NOT RECOMMEND THIS FACILITY!! BEWARE!!

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Anonymous

Memory Care

Family/friend

June 26, 2015

5.0 out of 5 stars
Verified Review

Really nice facility!

This place is broken up into neighborhoods so you don't have a nursing home effect and it is more like an assisted living facility. They help a variety of people as well.

Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Evelyn C.

Memory Care

Family/friend

October 31, 2014

5.0 out of 5 stars

The Best Care for my Mother

The staff at Serenades By Sonata West Orange cared for my wonderful mother for the last 9 months of her life in 2013. My mother was 96 and needed 24 hour nursing care and the staff at Serenades took the best care of her from the nurses to the maintenance personnel. The facility is VERY clean and always welcoming to family members. My mother was treated with the utmost respect and the administration is open to all comments and requests.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Serenades at West Orange

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Serenades at West Orange

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Serenades at West Orange

  • Serenades at West Orange offers Studio and Semi-Private. Learn more.
  • Call (407) 490-1341 to reach a resident at Serenades at West Orange.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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