5980 Sunol Blvd, Pleasanton, CA 94566
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Nancy
Spouse or partner of resident/client
Excellent care
My husband received excellent care, food and staff were great. My only complaint was their billing system, they used a third party system, charging unreasonable rates to pay with a credit card
Read all reviewsSunol Creek Memory Care
Sunol Creek Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.4 out of 10 Review Score35 reviews | 9.6 out of 10 Review Score37 reviews | 9.2 out of 10 Review Score48 reviews | 9.1 out of 10 Review Score77 reviews |
Studio Starting at $X,XXX/moStarting at $9,000/mo | Studio Starting at $X,XXX/moStarting at $5,700/mo | Studio Starting at $X,XXX/moContact an advisor | Studio Starting at $X,XXX/moStarting at $3,695/mo |
1 Bedroom Not available | 1 Bedroom Not available | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,495/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 1 Memory Care | Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care |
A Place for Mom has scored Sunol Creek Memory Care with 8.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Sunol Creek Memory Care has 35 reviews with an average "overall experience" of 4.2 out of 5.
Nancy
Memory CareFamily/friend
August 18, 2026
My husband received excellent care, food and staff were great. My only complaint was their billing system, they used a third party system, charging unreasonable rates to pay with a credit card
Anonymous
Memory CareFamily/friend
July 21, 2026
We are very happy with our choice of Sunol Creek Memory Care for my husband. Sunol Creek has a home fell to it. The staff are very caring and compassionate, which not only includes the caregivers but also the Executive Director, Sales Director, Activity Coordinator, and housekeeping. And the food is Great!! And I enjoy spending time with my husband and the other residents.
Anonymous
Memory CareFamily/friend
November 7, 2025
The tour was great. The facility/grounds are well cared for. It presents as very nice when you're touring and when you're initially meeting with staff I'd say it gives a good first impression Most of the caregivers were nice. Some of them were too rushed, hurried and didn't seem to have enough time to do their job. The food was overcooked half the time it was dry looking not exactly high grade. For instance very fatty bacon lots fat. Tasteless food. We rented an entire apartment both rooms and the bathroom. It was spacious enough to meet our needs but very expensive. The administrative staff didn't seem to really care about are concerns. With the exception of the executive Director, [name removed] . She was honest. All in all there are not enough caregivers at Sunol Creek.
Anonymous
Memory CareFamily/friend
September 19, 2025
Sunol Creek is a lovely facility with some very wonderful care givers. Unfortunately for my husband, it is not working. He has Parkinson's with dementia and has taken numerous falls while in their care. His needs are just too much for them so we are looking for something more intimate. I would give them a 4. We have only been there just shy of [time frame removed}
Anonymous
Memory CareFamily/friend
June 18, 2025
Make sure you understand everything you are responsible to pay. I had a misunderstanding about personal briefs such as “Depends”. I thought they supplied for the cost of the room and board. They also had an almost total turnover of the Admin. Staff the second month. They could have a little better communication with the residents’ family. The staff is very friendly and tries to make you feel at home.
Chris B
Memory CareFamily/friend
September 11, 2024
My mom seems to be thriving there, now my anxiety lies in the fact that I think she won’t want to come home! I would recommend this place with 100 stars their personalized care. 200 characters huh? The grounds are well-maintained and the cleanliness is way above my expectations. I appreciate the personal care and communication I receive from our coordinator. The staff at the main desk is always pleasant and accommodating, I get the feeling that everybody enjoys working there. Although the cost was out of my personal price range, it was well worth it to know that my mom was receiving care and I feel like the staff and everyone involved really cared about her
Anonymous
Memory CareFamily/friend
May 2, 2024
My loved one was previously a resident at Sunol Creek Memory care and the overall experience was great. The staff and care services were great. The cleanliness and friendliness was also great. The meals and activities were good. I would recommend Sunol Creek to others.
Anonymous
Memory CareFamily/friend
February 20, 2024
The facility looks clean. The staff there are friendly and doing their best to attend to the residents' needs. The move-in process was quite easy and smooth. I can't comment on quality of the meals as I have not tasted any myself. I would, in general, recommend this place to others.
Anonymous
Memory CareFamily/friend
November 27, 2023
They are not truthful Were not aware he was even there until 3 hours after I came. No food or drink was provided until I went to a nurse. Claimed time of death reported as 4 hours after the time I was called. After 5 months a return of deposits is still pending and no returned phone calls when inquiring
Anonymous
Memory CareFamily/friend
November 15, 2023
My mom was previously a resident at Sunol Creek Memory Care. The move in process was great, however they are understaffed so they do not do any activities. Everybody is just watching TV all day long. They do not have a Director, so they are very unorganized. The cleanliness and friendliness were great. The food was great. The care services, activities and value for cost were not so great.
Barry J
Memory CareFamily/friend
November 21, 2022
Sunol Creek Memory Care gets all 5 stars from me. It is a beautiful facility. But more than that, the staff is excellent. They treat the clients with love and respect. I would highly recommend you visit the facility if you need care for a loved one.
Diane Hughly
Memory CareIndustry reviewer
May 18, 2020
I am a hospice nurse and I am impressed with the compassion and clinical expertise exhibited by all staff at this facility. I love to collaborate with all staff members, as everyone has the patient's/residents' best interest in mind. I recommend this facility highly.
Judy Deliramich
Memory CareFamily/friend
January 29, 2020
It's wonderful! We toured many places and this was the best hands down. My mom has been here 5+ years and its always pleasant to visit her. Activities, music, games - she is very happy. Also yummy food and it smells nice, kind of looks like a high end resort.
Mark Cooley
Memory CareFamily/friend
November 21, 2019
Caring, attentive, and aware of Dad's needs both physically and emotionally. Excellent facility.
Anonymous
Memory CareFamily/friend
November 6, 2019
Caring, attentive, and friendly staff, great staff to resident ratio, developmentally appropriate stimulating activities, pretty comfortable, and cleanly environment, good ongoing assessment of medical issues. Knowledgable management.
H. Schomaker
Memory CareFamily/friend
November 6, 2019
Wonderful staff. They communicate often and clearly. Nurse-staff caught a health issue I didn't notice. Care is very loving and understanding. They know how to care for those with dementia with dignity.
Gary Johnson
Memory CareFamily/friend
July 25, 2019
This is an awesome place for people with memory issues. The staff is wonderful and all of them care about the residents and see to their needs. They do an outstanding job!
Tim Johnson
Memory CareFamily/friend
July 23, 2019
My brother has received great care for the past 18 months. The entire staff is awesome. [name removed] and everyone care about the comfort and care of all residents. Highly recommend.
Tracy Page
Memory CareFamily/friend
November 14, 2018
Sunol Creek is a great place. My mother has been very comfortable here. Of course there was a period of adjustment but then she settled right in. I was apprehensive about placing her but she was no longer safe at home. Here, she is safe and well cared for.
Anonymous
Memory CareToured community
September 12, 2018
What a wonderful experience! [Name removed] truly loves what she is doing. Her compassion for the residents and incoming residents is genuine. On this journey of placing my mother in memory care, it is comforting to find a place that is so welcoming. After visiting other facilities this is where I want my mother.
Sunol Creek Memory Care
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)
Know California’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about California’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
