8155 Mentor Hills Rd, Mentor, OH 44060
Anonymous
Child of resident/client
Overall would recommend
The operator was very considerate during my evaluation process and understood my concerns. She placed my extended family at ease. My brother, sister-in-law and Aunt all approve of Symphony. The facility is clean and staff is responsive. I feel he receives good care. I would recommend the Symphony to others who are searching for care for their loved one.
Read all reviewsSymphony at Mentor
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Symphony at Mentor
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3 out of 10 Review Score45 reviews | 9.7 out of 10 Review Score34 reviews | 9.4 out of 10 Review Score87 reviews | 8.6 out of 10 Review Score27 reviews |
Studio Starting at $X,XXX/moStarting at $4,965/mo | Studio Starting at $X,XXX/moStarting at $3,820/mo | Studio Starting at $X,XXX/moStarting at $3,500/mo | Studio Starting at $X,XXX/moStarting at $5,250/mo |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,550/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,000/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,100/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $6,010/mo | 2 Bedrooms Not available | 2 Bedrooms Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Memory Care |
for Symphony at Mentor
A Place for Mom has scored Symphony at Mentor with 9.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Symphony at Mentor has 45 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Memory CareFamily/friend
August 21, 2026
The operator was very considerate during my evaluation process and understood my concerns. She placed my extended family at ease. My brother, sister-in-law and Aunt all approve of Symphony. The facility is clean and staff is responsive. I feel he receives good care. I would recommend the Symphony to others who are searching for care for their loved one.
Kris
Memory CareFamily/friend
April 14, 2026
The staff is great, very friendly and caring. The facility is always clean, and there are no smells. They offer a lot of activities and entertainment. My mom is happy there! She says this is a nice place. The rooms are great! Nice size with a small kitchen area with a little window out to the hallway. It feels like home. Big windows for natural light and a private full bathroom.
Denise H
Memory CareFamily/friend
January 9, 2026
The staff is great! They are very caring and helpful during this transition we had to make. From what I have seen they treat the residents kindly and respectfully.
Kris J
Memory CareFamily/friend
October 16, 2025
Very clean, well structured and my Mom enjoys it there. I would recommend
MB
Memory CareFamily/friend
September 26, 2025
The best experience my Mom loved it there. I loved the people, they treat you like family. Nurse [name removed] is absolutely amazing! [name removed]at the front desk is amazing as well. I wish they took Medicaid. If the did she would still be there.
Sheri B
Memory CareFamily/friend
September 15, 2025
They were welcoming, kind and patient with my Mom. It was clean, the food was very good, they had lots of activities and some outings for the residents. They adjusted their care based on what my Mom needed daily, and were very receptive to my suggestions and concerns. The care was very good; they were attentive and comforting for my Mom. The cost was right in line with other facilities in the area. They cried with me when my Mom died, and I thought that was very sweet. They always asked how I was doing, also, and gave lots of hugs to me when I needed them. I highly recommend Symphony at Mentor. It would be the very first place I would consider, should I ever need help again.
John
Memory CareFamily/friend
September 9, 2025
The staff is very responsive to any issues or perceived problems. All issues, even complex ones, were resolved quickly and efficiently. The staff seem to actually enjoy their work. My wife is very comfortable at Symphony and I am very pleased with the overall experience.
Anonymous
Memory CareFamily/friend
April 30, 2025
There is poor communication. One person will tell you she is eating great and the next person will say she isn't eating. Every time I am there, not one person walks past her room to check on the patients. They do have fun activities.
Sheri B
Memory CareFamily/friend
November 6, 2024
My Mom moved into Symphony at Mentor in late August ‘24. From the start, every single person working there has been kind, caring and compassionate. The facility is welcoming and the rooms are spacious. You can decorate as your loved one pleases, bringing keepsakes from home to help them feel more secure. The nurses are excellent and the aides are so patient and understanding with the needs of each resident. Family is encouraged to be a partner in the care of their loved one, and work with the staff to make the transition to the facility as worry-free and easy as possible for their loved one. A move to Memory Care is so difficult for both the resident and the family, but the support my Mom has received has been tremendous. Support for family members is also a priority at Symphony, and has been of great help for me. I feel very fortunate that we found Symphony, with the help of A Place For Mom. My Mom is safe and well cared for. That’s my number one priority.
Ed K
Memory CareFamily/friend
October 1, 2024
A great community. Very friendly and genuinely concerned about everyone of their family (residence and staff). They keep the residence engaged.
ZQ
Memory CareFamily/friend
September 26, 2024
I love this community, staff is amazing especially the front desk lady [name removed] and the Marketing Director [name removed],she is a treat, and so informational. Might 1 add the lead housekeeper. [name removed] makes sure my mothers room is spectacular everyday.
Samantha M
Memory CareFamily/friend
September 26, 2024
The community is so warm and inviting. The staff is the BEST! The whole team of directions are knowledgeable and so helpful.
Pamela K
Memory CareFamily/friend
September 26, 2024
They don't do what they say they do change pads when dirty/wet. (i.e. change bedding when she has shower get shower when schedule). Bring to a attention health issues Don't use medication provided for issues.( Infected toe sores on buttocks) Don't engage/work with them as a advertised. Don't relay information about residents to next shift. Lost jewelry (never found) bedding, glasses, teeth ( they don't notice things) Meal are always the same thing too fancy, no ordinary home cooked meals. Menu need changed. (i.e. meatloaf alfredo, turn/egg salad sandwiches)
Anonymous
Memory CareFamily/friend
June 26, 2024
Definitely a family atmosphere, staff really cares and they make the extra effort to make everyone feel comfortable and safe.
Karen S
Memory CareFamily/friend
June 5, 2024
I can’t say enough great things about Symphony at Mentor. My mom was in a nursing home setting and got asked to leave. She needed a memory care unit that was more secure for her safety because she tended to wander and they feared she could get out of the building easily. I contacted A Place for Mom and got an interview at SAM 2days later. I had looked it up online and was impressed. When I went to tour the facility it appeared exactly how it did online. I knew it was the place for MY MOM. I toured a few other places and none compared. She’s been there for about 2 months now and has transitioned well. I have no complaints.
Anonymous
Memory CareFamily/friend
December 20, 2023
My mom was a resident at Symphony at Mentor for nearly ten months. During that period, management changed twice. Nearly all of the staff changed. Communication was not good. I think mom was like many memory impaired seniors and either believed she had showered and refused when asked if she'd like to shower. The problem is, these folks figured that was okay and weeks and months passed between showers. Any time I complained, she would get a shower, but we were right back to long spells without them until I complained again. Housekeeping was unreliable. Once I noticed a stain on the bedsheet and two visits later it was still there. I changed the sheets and taped the date to a corner. Several weeks later, they hadn't been changed. I complained and it seemed to improve. The floors were never fully clean. The move in was difficult, with no pavement between the walk and the door. The thresholds of the doors to the courtyards are too high for a wheelchair to cross without a struggle. I imagine a person with a walker would need to be careful. The security procedure to enter and leave the unit discourage visiting. There is a doorbell that summons someone to come and punch the keypad to unlock the door. When you're lucky it happens quickly, but many times it can be a 4 or 5 minute wait before someone responds. There was next to no communication. The receptionists were the best sources of info and they were more proactive than management. The meals were average quality. The menus looked interesting. There were more pink and yellow beverages than I would expect. I would recommend people away from this facility. The price was the lowest I found, but I found that to be a false value.
Anonymous
Memory CareDecember 11, 2023
The staff here are great. They always have a smile on their faces and are very caring. The facility is very clean. They have lots of different activities going on and the food looks tasty with plenty of options.
John C
Memory CareFamily/friend
November 17, 2023
Symphony at Mentor has been an amazing experience for our Mom who has been diagnosed with dementia. We were skeptical at first, but she has literally flourished since moving in. She feels as though all of the workers are friends and family and has received top notch care. Any questions we have are always answered promptly and courteously. We cannot recommend it enough!
Robert A
Memory CareFamily/friend
November 16, 2023
My mom has been in Symphony for over 2 years. Although there has been a turnover in personnel, the good care remains constant. I visit at different times during the week, and mom is always safe, clean and cared for. She tells me how wonderful the staff is to her. She has several friends in the community and seems to be contented. Symphony has given me peace of mind, knowing that I don’t have to worry as much about my mother.
William h Diven
Memory CareFamily/friend
November 16, 2023
Wonderful experience with everything. Love this place always have always will. Thank you for taking care of my loved one. Have a great rest of your day
Symphony at Mentor
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
