Yvonne Sassani Wagner
Not SureToured community
July 9, 2026
I had an excellent experience overall. The sales associate was very knowledgeable and the staff was very welcoming.
35 Old Lancaster Rd., Bala Cynwyd, PA 19004

Anonymous
Loved one of resident/client
Overall would recommend
The cleanliness top notch, staff/care is good, but they lost the head nurse of memory care so they are still working on improving their game, activities - they do try to engage everyone, which can be challenging, but they plan a variety of activities and bring people out to the main area for special events, room size is adequate and community room/dining is a little small. Community size is 11 which is very good
Read all reviewsSymphony Square
For suburban senior living in the Philadelphia area, discover the safety and convenience of Symphony Square. This assisted living and memory care community in Bala Cynwyd is an ideal choice for a loved one who wants customizable personal care. Whether they need help with a few daily tasks or require more specialized services, residents can find their fit. Conveniently located just off City Avenue, the community is near Fairmount Park, hospitals, restaurants, and shopping.
Symphony Square offers a variety of amenities and services designed for comfort. Residents can choose from multiple dining venues, where chefs prepare selections from a rotating menu. The courtyard invites them to stroll outdoors for a breath of fresh air, while the library is a quiet space indoors. Additionally, the community organizes activities like yoga and painting classes to engage residents.
Other amenities and services at Symphony Square include:
Assisted living residents at Symphony Square can choose from studio, one-bedroom, and two-bedroom apartments with several floor plan options. The apartments feature kitchenettes, private bathrooms, 24-hour emergency alert systems, and access to cable TV and internet.
In memory care, residents with Alzheimer's and...
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Symphony Square
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Symphony Square
A Place for Mom has scored Symphony Square with 8.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Symphony Square has 50 reviews with an average "overall experience" of 4.3 out of 5.
Yvonne Sassani Wagner
Not SureToured community
July 9, 2026
I had an excellent experience overall. The sales associate was very knowledgeable and the staff was very welcoming.
Anonymous
Memory CareFamily/friend
May 11, 2026
The cleanliness top notch, staff/care is good, but they lost the head nurse of memory care so they are still working on improving their game, activities - they do try to engage everyone, which can be challenging, but they plan a variety of activities and bring people out to the main area for special events, room size is adequate and community room/dining is a little small. Community size is 11 which is very good
Anonymous
Assisted LivingFamily/friend
December 11, 2025
I would give the facility a score of five in all of the either categories. What we like the most about the community is the friendliness and competence of the staff team. Yes, we would recommend Symphony Square to other families based on the experience
Anonymous
Assisted LivingFamily/friend
November 11, 2025
Memory care is very friendly, caring and kind. Theresa is very nice and easy to work with.
Anonymous
Assisted LivingFamily/friend
May 12, 2025
Staff are very kind and care is good. Food is fair. Needs some cosmetic refreshing. Overall very satisfied.
J M
Assisted LivingFamily/friend
March 13, 2025
My mom is a current resident and while they were quick to get her in and sort of help with the move, they really haven't done much since. The nurses do their best, but they appear to be short staffed and have not been paying very close attention to my mom much at all. There have been several administrators who have left since she started, and the communication there is not just bad, it's non-existent. I honestly am not sure what we're paying for beyond rent. A lot of the time the residents have 1-2 people running an activity, but half of the time they're just sitting there. My mom has been wandering more, and the "doctor" met with her but didn't say anything to me. She often goes weeks without showering and brushing her teeth (aka ADLs) and I know that no one is making sure that she eats. They drop off meals, but they're not checking to see if she's eaten. Kind of ridiculous if you ask me, but I have limited options.
Roslyn C. Souser
Assisted LivingFamily/friend
June 20, 2024
Thanks to the wonderful symphony Square staff starting with Susan smoothing out a bumpy road, followed by [name removed] with her kindness and her attention to detail, and [name removed] in the back office handling numbers and logistics flawlessly. [name removed] and other aids have been very helpful and accessible. We thank all for making this terrifying experience as pleasant and hopeful as possible.
Anonymous
Assisted LivingFamily/friend
April 7, 2023
There are lots of experienced people with varied personalities. Everyone's families needs will be different. I believe that the staff will do their best to meet those needs. The food seems tasty. My mom has no complaints and eats very well. I would recommend this facility to Seniors who require Assisted Living in a homey atmosphere.
DJ
Assisted LivingFamily/friend
January 23, 2023
It has been an enjoyable experience for my loved one. She is much younger than the other residents, so some things she's not as interested in. But she joined a Scrabble group and plays Scrabble every day. And she has made friends. The staff has been good. I like that it's a smaller place, with only about 50 beds. So the staff knows all of the residents, and it's a more personal facility.
Anonymous
Memory CareFamily/friend
May 25, 2021
The time here was during the pandemic with restrictions. The community has memory care. There are a lot of times when I visit the residents are asleep around a common area. The caregiver is sitting with the residents. This is a concern for me. I'm not getting a sense of activities for the residents. My concern with the pandemic is I'm not understanding with mask wearing and restrictions, especially children visiting with the residents vaccinated. They are requiring for children under 14 window visits or outside by schedule only. It would be nice to see the family inside the community for our loved one.
Anthony R
Memory CareFamily/friend
May 18, 2021
We chose Symphony Square because they were one of the highest rated facilities for dementia residents and they keep them safe and busy. The room sizes are perfect for her, she has a 1 bedroom apartment. They just started activities up again after covid and are doing great at keeping her busy. She loves the food, they are chef prepared meals. The location is very nice, not too far from the city. and I would recommend them t others who are looking.
Andrea Epstein
Assisted LivingFamily/friend
March 18, 2021
My experience with my mom at Symphony Square was beyond wonderful. The attentiveness and friendliness of the staff from the activities, dining, reception as well as the nursing/care services was exceptional. Everyone made my mom feel comfortable and right at home as well as myself as I visited often. The facility is kept immaculate at all times and it is evident that the maintenance crew takes pride in doing so. I highly recommend Symphony Square if you are considering it for your loved one. It will be the best decision you will make for them as well as for you.
Mark F
Assisted LivingFamily/friend
March 17, 2021
My mother has been living at Symphony Square for just over 3 months. The pandemic has taken its emotional toll upon my mother, as it has for many seniors. After careful consideration and virtual tours of the many fine assisted living communities in the local area, she chose, and we heartily supported, her decision to move to Symphony Square. My mother has now been living at Symphony Square for just over 3 months.The entire staff has been working tirelessly to make this a safe and welcoming home. Due to everyone's efforts, Symphony Square has remained Covid free, a remarkable accomplishment, and one for which I am very grateful. Furthermore, Symphony Square was among the first assisted living communities to acquire and perform Covid vaccinations. Despite the challenges imposed by the pandemic, the staff has risen to face them with what I consider the 4 essential C's: compliance to mandated guidelines, common sense, compassion, and camaraderie.
Monnie V
Assisted LivingFamily/friend
March 17, 2021
I cannot say enough wonderful things about Symphony Square. It is a special place for helping me to take care of my husband. A truly loving atmosphere to aid in his care. Theresa is the angel in my life.. She is a compassionate loving caregiver. She treats everyone like her family. I feel so lucky to have found SYmphony Square.
Joe Z
Memory CareFamily/friend
February 3, 2021
We have had an amazing experience with Symphony Square. They take great care of her, they do her hair and her nails here as well. The staff members here are awesome and they really care about my wife. They have been very good with communication and have been great at keeping their residents safe. I would highly recommend to others who are looking.
SS
Memory CareFamily/friend
January 25, 2021
The community has done a great job with their covid plan and keeping the residence safe. I would definitely recommend this community to others
Sandy Katz
Memory CareFamily/friend
September 29, 2020
Now that it’s a month since my husband, the Honorable [name removed] ( RET.) passed away. I want to let people know that in the four yrs. he was a resident at Symphony Square, he was well taken care of. I never worried he was losing weight, he kept busy , because there was always something to do. I knew He had a lot of serious health problems, but [name removed] and her staff were there for him. The many times they sent him to the hospital , he always returned to Sympony Sq. The staff were attentive and pleasant to him. I was there almost every day , and found the facility clean and smelled from a nice fragrance Go visit symphony Sq. And see for yourself. Thank you all for all you did for us. P.S. every holiday so great.
Anonymous
Memory CareFamily/friend
July 8, 2020
Overall, they do a great job keeping the community clean. We think their normal schedule of cleaning the individual resident rooms could be a little more frequent. For the most part, the staff is friendly. The staff was great about having certain scheduled weekly activities like singing, and dancing, and we were able to coordinate a driver to take our father off-community for shopping drips. We do think they could have a little more diversity in terms of what they offer as activities since the residents are all at different cognitive levels. We do think Symphony Square is a relatively good value considering the other communities in the region. We also think the dinning manager is particularly attentive to where they seat the different residents and the chef does make an effort to accommodate for nutritional needs. We do think, however, some more accommodations could be helpful for those with stricter dietary needs.
Anonymous
Memory CareToured community
August 29, 2017
We toured Symphony Square and it was a nice community, more like a luxury hotel. The staff was friendly and were very helpful in answering the questions we had. The community was laid out so that no one could wander. It didn't have the homey feel we were looking for. It seemed quiet and subdued. We needed something more active for my loved one.
Anonymous
Memory CareFamily/friend
August 8, 2017
My parents are very happy at Symphony Square it is beautifully decorated, and they are starting to join in some of the many activities that are offered there. There are also field trips with shopping and special events for the residents who want to join in. My parents like the dining area and the food is fantastic. I am very comfortable with my parents being at Symphony Square.
Symphony Square
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Pennsylvania’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Pennsylvania’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.