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The Plaza at Clover Lake

838 Fair Street, Carmel, NY 10512

For more information about senior living options:
(866) 374-4058
2.0
Review score
23 reviews
Add review
2.0
Review score
23 reviews
  • 5 star
    40%
  • 4 star
    22%
  • 3 star
    17%
  • 2 star
    17%
  • 1 star
    4%
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The Plaza at Clover Lake
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The Plaza at Clover Lake
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The Plaza at Clover Lake in google map

anonymous

Child of resident/client

4.0 out of 5 stars

I would recommend

We chose The Plaza at Clover Lake because the location was very convenient for visiting and the facility itself is very beautiful. All of the staff and residents have been very friendly and everyone looks happy. I think staff could be more engaging with activities. They had promised there would be a bus once a week and that has not happened because they do not have a bus driver. She does complain that the food is too hard, so they could serve softer foods. I would definitely recommend them to others looking. Everything is on time such as cleanings and meals. I think it is a well run facility.

Read all reviews

The Plaza at Clover Lake

About the facility

Consider The Plaza at Clover Lake to be a hidden oasis in a busy world. Though we’re close to I-84, for easy access to city amenities — once you’re here on our serene 50 acres, we think you’ll enjoy the extra space and privacy. We also have our very own lake, which is yours to enjoy.

We are an assisted living community, but we understand that many in our community prefer to remain as independent as possible. Outside our community, you’ll find lots to do. We’re close to Centennial Golf Club, Wonder Lake State Park, The Highlands Shopping Center, and several restaurants.

Community Amenities and Services

There’s plenty to do at The Plaza at Clover Lake. You might want to check out a book from our library and curl up in front of our communal fireplace to read it. If you like games, you might enjoy our billiard table, or invite your neighbor to join you for shuffleboard. We also have a dedicated space for cards and games. Those who want to stay fit will enjoy our exercise room and taking a walk around our gardens offering gorgeous lake views. Our vintage-style diner is a great spot to meet up with friends and...

Senior living options offered

  • Assisted Living
  • Independent Living

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Amenities

at The Plaza at Clover Lake

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • International Cuisine
  • Guest Meals
  • Professional Chef

Room Amenities

  • Wheelchair Accessible Showers
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Common areas

  • Central Fireplace
  • Computer or Media Center
  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Wii Bowling
  • Current Events Club
  • Other Religious Services
  • Cards / Pinochle Club

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The Plaza at Clover LakeThe Plaza at Clover Lake

838 Fair Street,
Carmel, NY 10512

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2 out of 10
Review Score23 reviews
10 out of 10
Review Score62 reviews
9.9 out of 10
Review Score44 reviews
9.9 out of 10
Review Score149 reviews

Studio

Not available

Studio

Not available

Studio

Not available

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

  • Moving Help

    Assists with expenses related to relocating and settling in.

  • Veteran & Employee Discounts

    Provides discounts to veterans, teachers and employees of certain companies.

  • Room Discount

    Lowers your rent by a dollar amount or percentage.

  • Rate Lock

    Freezes your rent price for a specified length of time.

  • Fee Discount

    Reduces entrance fees required upon move in

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for The Plaza at Clover Lake

2 out of 10
Review Score1-20 of 23 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.7
Friendliness
3.7
Care Services
3.0
Staff
2.0
Meals & Dining
1.5
Activities
2.9
Value for Cost
3.4

A Place for Mom has scored The Plaza at Clover Lake with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Plaza at Clover Lake has 23 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 11/1/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous A

Assisted Living

Resident/client

November 1, 2024

2.0 out of 5 stars

Quality had erroded

Quality of care and meals has eroded significantly. The turnover in staff is incredible with inexperienced people being hired. Meals are now more like tv dinners. Nothing nutritious being served. Not ok considering it's $[removed]+ a month. Where is the money going? Who's in charge?

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

anonymous

Independent Living

Family/friend

February 1, 2022

4.0 out of 5 stars
Verified Review

I would recommend

We chose The Plaza at Clover Lake because the location was very convenient for visiting and the facility itself is very beautiful. All of the staff and residents have been very friendly and everyone looks happy. I think staff could be more engaging with activities. They had promised there would be a bus once a week and that has not happened because they do not have a bus driver. She does complain that the food is too hard, so they could serve softer foods. I would definitely recommend them to others looking. Everything is on time such as cleanings and meals. I think it is a well run facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
3.0
Meals & Dining
2.0

Kathleen V

Assisted Living

Toured community

September 16, 2021

5.0 out of 5 stars
Verified Review

we toured this community and they were very friendly and answered all of our questions.

Anonymous

Independent Living

Toured community

December 5, 2019

4.0 out of 5 stars

I was impressed. Learned much about services related to transition to Medicaid. Very nice facility.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Anonymous

Independent Living

Toured community

June 7, 2018

3.0 out of 5 stars

My mom did not feel comfortable. It was her emotional feel. The uncomfort was because medications are given out during meals. She is still able to handle her medications at this time

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Joanne Saffer

Independent Living

Family/friend

April 4, 2018

3.0 out of 5 stars

Lovely ...but don’t get ill

The Plaza at Clover Lake is lovely. On the most part the staff is very caring. They need to work on communication within the facility and staff. And if your loved one gets ill they give you very little help. Meaning “Get it together or don’t let the door hit you as you leave. “ My mom was declining and needed a higher level of care So when she went to the hospital for a infection.... They told the hospital caseworker my mom was no longer welcome back Even though they accepted my moms rent check. I asked them to return it, we needed it to help get her in a long term facility ASAP. They said they No. BTW My family was willing to pay for extra help (aids) until a bed opened up in a long term facility. Unfortunately they left us high and dry. My mom really loved it there.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

betty

Independent Living

Family/friend

March 18, 2018

1.5 out of 5 stars

Aides are great, especially recreation. BUT senior staff are Not supportive, especially considering its $5,000/month. Food quality declined noticeable when head chef left, also most residents have grown obese since entering, as 3 meals of cheap carbs isnt for 80yr old.

Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Anonymous

Independent Living

October 4, 2017

1.5 out of 5 stars
Verified Review

Not the best Looking

I didn't choose this place due to the appearance the place was very old and dirty. There was rust on the metal there and the roof looked like it was going to fall apart. And I didn't want to place my mother-in-law there. She wouldn't have felt safe here

Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Anonymous

Independent Living

Family/friend

September 5, 2017

4.0 out of 5 stars
Verified Review

Seems Content

Mom seems to be doing well here. She has settled in nicely. She does what activities she can due to her dementia. As far as I know, she likes the food I haven't heard any complaints about it. The staff has been friendly and good-natured very professional. The community appears clean and well maintained.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Claire Muller

Independent Living

Family/friend

March 29, 2017

5.0 out of 5 stars
Verified Review

Review of Clover Lake

Everyone who is employed at Clover Lake is extremely personable, and helpful. The AIDS are to be commended for their service. I can not say enough about the care at this facility. Sincerely, [Removed]

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Independent Living

Toured community

December 3, 2015

5.0 out of 5 stars
Verified Review

I rated them all 5's. They provide excellent care and the staff is friendly.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Anonymous

Independent Living

Family/friend

October 6, 2015

4.0 out of 5 stars
Verified Review

My Mom seems fine and seems to like it

My Mom seems fine and seems to like it. My Mom is very social and she likes the people that work there. Some of the residents are not so friendly, but that cannot be helped. Overall, a good experience so far.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Anonymous

Independent Living

Family/friend

September 29, 2015

0.5 out of 5 stars

Please don't Send Your Mom There

My Mom was at this facility for a year it was terrible Mom did not have dementia or Alzheimer..... she just was unable to care for herself anymore .........The facility is run not with the residents in mind...you can not take your own meds and have to wait on a very very long line..there is no nurse on duty after five...they call 911 there are no doctors on staff you have to take your loved one to any and all Doctors appointments ......the food is institutional at best and not well balanced.........they are understaffed..........and the staff is not trained in geriatric care.. there is really a hard sell for you to come there...the rooms are very far away from the dining room which is on another floor ...so an elevator is required.......no recreation PLEASE DON'T SEND ANYONE THERE

Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
0.5
Activities
1.0

Anonymous

Independent Living

Toured community

May 21, 2015

2.0 out of 5 stars

Not at all for us! Too controlling. The contact person was not friendly at all. I would never send my Mom to this place. No independence at all. Must show up for ALL meals, even if you don't want to eat or even get up until noon. Not allowed to take your own meds, even if you do not want assistance with them. Meals appeared to be processed and institutional. YUK!

Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Anonymous

Independent Living

Toured community

December 8, 2014

4.5 out of 5 stars
Verified Review

We toured this community when we were looking into senior living options for our loved ones. Plaza at Clover Lake was a beautiful, up to date, and overall very nice looking community. However I do not think it would have been a great fit for Mom. It is a big place and there just would have been too much walking for her. It also ended up being one of the more expensive options we saw.

Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Anonymous

Independent Living

Toured community

May 8, 2014

5.0 out of 5 stars
Verified Review

I loved Plaza at Clover Lake, I even joked with Maureen to saved me a room, in 10 years when we took our tour. The place was clean, they have a gym I observed the residents working out. They also have an old fashion soda shop with music from the 50’s playing in the background. I say other residents reading the paper and you could see how the staff took good care of them. The other thing I liked about Plaza at Clover Lake was that in the end when the money runs out they would take Medicaid. I know that many communities will ask you to move your loved one out when their options are gone. It was explained to me that I could keep mom here and with some private pay along with Medicaid, they would work with us. It was so refreshing to have a community take that approach. Maureen did explain to us that they are still remodeling Plaza at Clover Lake. This place is friendly and beautiful, it sits on top of a mountain and overlooks a lake. I could see my mother enjoying her time here.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Daughter who wants more value

Independent Living

Family/friend

April 22, 2014

3.5 out of 5 stars

EH...

Mom there 4+yrs. Since '13, food has really gone downhill. Pretty place. Redone for Assisted Living, value for those who are independent now less. Virus for THREE mths. 1/14 to 4/14 = no rec. gatherings.

Cleanliness
4.0
Friendliness
3.5
Value for Cost
2.0
Care Services
3.0
Activities
3.0

Nadine G Fletcher

Independent Living

Family/friend

January 31, 2014

4.5 out of 5 stars
Verified Review

My parents are very happy at the Plaz...

My parents are very happy at the Plaza, my only issue is that they need more aids. Since my parents are paying extra for my mother to get more home care there have been times that the aid does not show up or is late. She is mildly self sufficient with the help of my Dad. But they insist that my Dad not help her so we sometimes have a problem with .

Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Son

Independent Living

Family/friend

December 11, 2013

5.0 out of 5 stars
Verified Review

They were a reasonable value. They do...

They were a reasonable value. They do work towards Medicaid with out a spend down first which is nice. They do have a lot of activities but they could have a little more. My dad is pretty particular and I haven't had any complaints from him.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

A Place For Mom Customer

Independent Living

Toured community

November 30, 2013

5.0 out of 5 stars
Verified Review

Lovely facility, great staff very warm and informing.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The Plaza at Clover Lake

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Plaza at Clover Lake

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions about The Plaza at Clover Lake

  • The Plaza at Clover Lake offers Studio, 1 Bedroom and Semi-Private. Learn more.
  • Call (845) 878-4111 to reach a resident at The Plaza at Clover Lake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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