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Visit different times of day.","reviewContent":"There is always room for improvement. Just returned from visiting 101 year old mom which my husband and I have been doing twice a week for a year. Wednesdays which is fully staffed and Sundays, not so much. Since Morningstar took over, there has been a lot of turnover with staff. Dining is still a issue. Server takes order, NEVER returns with order. Have to ask another server after 15 minutes of waiting , where is order. Some one else runs food. Doesn't refill drinks. NEVER wipes tables after bussing and I know this because I sit every time with her for lunch, Wednesdays and Sundays. Tables are sticky, seats have crumbs, so I wipe the table and the seat for mom before she sits. Dining staff is under staffed. Housekeeping, once a week is minimal. Includes changing bed sheets and laundering towels. Also sweeping. I bring home mom's laundry because Morningstar charges $[removed] per month. Mom's rent was increased by $[removed] per month starting in September. This is what I see when I am there, which I understand is not really a fair perception of what goes on beyond my visitation which is 3 hours per visit.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Morningstar by Westgate","reviewContent":"Having toured other facilities, Morning Star (new management) since January is a good fit for my mother. The location is good. The \"dining experience\" needs improvement. Thought there would be an \"open door\" policy with administration, but there is a \" gate keeper\" who needs to know why. During the tour of the new management, I had mentioned some concerns, but apparently it is not high on their list. I know what's best for my mom. The new management does not understand seniors. Everything keeps changing, and my mom finds it difficult to adjust.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Our relative seems to be very happy and this is a great feeling. The staff activities and facility are great. My only comment that I will note is that when there it is a dr app our relative is at front, all ready. I need to take time off to take them to the appt so every min counts. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A heartfelt recommendation ","reviewContent":"I couldn't be happier with the care my mother has received at Truewood Memory Care. The staff is warm, welcoming and truly goes above and beyond. The facility is always clean and I can tell they take pride in providing a comfortable environment for all residents. ","reviewerDisplayName":"Tony R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall a nice community - Staff is very friendly and helpful","reviewContent":"Truewood is a great place for my mom. They take care of her very well. The meals seem to be appetizing. I ate there once and had fish and it was very good. Activities seem appropriate. My mom joins in when she's up to it.","reviewerDisplayName":"Sandra L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Safe/fun place","reviewContent":"My mom has made friends and most of the staff are very nice. Overall my mom is happy for what her options are she cannot live alone","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our families experience ","reviewContent":"What I like most about the place is that they really care about the people that live there. Activities are great but if they don't care it doesn't matter. They have a lot of cool stuff to do there. When I was touring the place they had a Kentucky Derby watch party and al the ladies were wearing their hats and it was so cute. They had pizza and cupcakes and drinks. My dad enjoys the live music they have the most. The lady that organizes that stuff is such a sweetheart,","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Truewood by Merrill Henderson","reviewContent":"We were impressed about the staff's long time employment. They have always been very helpful.\nWe have not had much interaction with the administrative staff, which is why I cannot answer question #5.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Our families experience ","reviewContent":"I give them a 5 on everything. [name removed] (I don't remember his title) was amazing. We tried to move both my parents from [removed] over a year ago. That didn't work out at the time. There were problems at [removed] and my father ended up in the hospital and then a skilled nursing facility. We tried to move them both to Truewood at that time but my father's behavior was causing problems. I understood. The only place that would accept my father was [removed]. The facility was not great but the staff much more involved. My father passed away soon after moving. We were then able to move her into Truewood. It's been great. I am so grateful for the care she is receiving and the communication we have with the facility.\nI'd be happy to answer anymore questions. My life has calmed down a bit.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"It's a good place here","reviewContent":"I have been living here at Truewood for about 3 years. One of the things I really like is that every one of the staff is wonderful and kind. I have made a few friends here. I like my apartment and the layout of it. I have a one-bedroom apartment that fits everything I wanted to bring with me from my condo. I like the food most of the time, but I also know it is hard for a kitchen staff to please everyone all the time.","reviewerDisplayName":"Joan B","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"}],"parentOrgReview":{"name":"Merrill Gardens","providerUrl":"/providers/merrill-gardens-61","averageReviewScoreDisplay":8.9,"communityCount":64,"reviewCount":3550}},"communityName":"Truewood by Merrill, Henderson","leadgenCompleted":false}

1364064

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2910 West Horizon Ridge Parkway, Henderson, NV 89052

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<p>Feeling connected to one’s surroundings is incredibly important, so Merrill Gardens at Siena Hills works hard to provide a welcoming, comfortable environment. The hacienda-style community offers elegance and familiarity — making it the perfect place to call home. The resort-style community is designed to meet each individual’s unique needs. Nearby, residents have easy access to local shops, restaurants, and medical facilities.</p> <p>The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things, so let the Siena Hills team help you continue doing so. Choose from independent living, assisted living, and memory care options.</p> <h3>Community Services and Amenities</h3> <p>At Merrill Gardens Siena Hills, the staff personalizes care for each individual by providing a wide range of services. The 24-hour staffing and resident call system enables each individual to feel safe and lead a carefree lifestyle. Chores and caretaking are handled, so residents can spend their time on what’s important to them. The care team offers weekly housekeeping, on-site maintenance, and transportation options.</p> <p>For residents requiring additional support, the assisted living option is ideal. The compassionate care team is happy to provide assistance with activities of daily living, medication management, safety checks, and more. And for residents diagnosed with Alzheimer’s and other dementias, Siena Hills provides a memory care unit — Garden House. Their unique program allows the care team to craft personalized activities by learning each individual’s personal story.</p> <p>Helping residents reach or maintain their optimal health is the goal, so the community offers flexible dining options and an incredible wellness program. Enjoy nutritious restaurant-style meals in the dining room, or take them to go. Residents are also encouraged to stay fit and active by participating in fitness classes. Although staying physically active is key for health, staying socially and creatively engaged is just as important. Read an enticing book in the library, watch new movies in the theater, or roam the beautiful courtyard.</p> <h3>Living Arrangements</h3> <p>The intent is to provide a space that each resident is proud to call home, so Merrill Gardens of Siena Hills offers several floor plans. Residents can choose from private and semi-private studio, one-bedroom, and two-bedroom apartments. Some apartments feature a full kitchen to enable residents to cook when they’re feeling up to it. The friendly community also welcomes pets and encourages visitors!</p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-activities">Beyond Bingo: The 50+ Best Assisted Living Activities For Seniors</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/better-than-living-alone">4 Reasons Why Independent or Assisted Living May Trump Living Alone</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/how-to-pay-memory-care">How to Pay for Memory Care: 7 Surprising Ways</a></p>

<p>Feeling connected to one’s surroundings is incredibly important, so Merrill Gardens at Siena Hills works hard to provide a welcoming, comfortable environment. The hacienda-style community offers elegance and familiarity — making it the perfect place to call home. The resort-style community is designed to meet each individual’s unique needs. Nearby, residents have easy access to local shops, restaurants, and medical facilities.</p> <p>The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things, so let the Siena Hills team help you continue doing so. Choose from independent living, assisted living, and memory care options.</p> <h3>Community Services and Amenities</h3> <p>At Merrill Gardens Siena Hills, the staff personalizes care for each individual by providing a wide range of services. The 24-hour staffing and resident call system enables each individual to feel safe and lead a carefree lifestyle. Chores and caretaking are handled, so residents can spend their time on what’s important to them. The care team offers weekly housekeeping, on-site maintenance, and transportation options.</p> <p>For residents requiring additional support, the assisted living option is ideal. The compassionate care team is happy...</p>

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