1800 Bluebell Ln, Stevens Point, WI 54481
Anonymous
Sibling of resident/client
Willow Brooke Point
The only low comment I have was that the administrative staff was VERY hard to touch base with. Either no one was available or in a meeting, or office open but no one in it. The food staff, the cleaning staff, and the care staff were great.
Read all reviewsWillow Brooke Point Senior Living CBRF
In the heart of central Wisconsin sits Willow Brooke Point Senior Living. We are just north of Stevens Point and are ready to provide you or your loved ones with the care you deserve! Our community is conveniently located near the ever-interesting Stevens Point Sculpture Park, tasty restaurants, cafes, shopping, and other city amenities.
Our community itself is located beside a pond and is a great place to make the transition to a more peaceful day-to-day life. We are the senior care solution for folks looking to stay active and enjoy the great outdoors, while getting the high-quality care they need.
We believe in providing personalized care for residents, and no two people have the same needs! By specializing in memory care, diabetic care, incontinence care, and medication management, as well as offering a variety of doctors and therapists to supplement your care plan, we help ensure that residents have access to the personalized care services they need.
All residents enjoy three chef-inspired meals per day in our home-style kitchen. This enables cooking staff to cater to residents’ personal preferences, and our staff are happy to help make any dietary accommodations residents may need.
In between meals, residents...
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Willow Brooke Point Senior Living CBRF
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.3 out of 10 Review Score26 reviews | 9.3 out of 10 Review Score34 reviews | 8.5 out of 10 Review Score11 reviews | 7 out of 10 Review Score6 reviews |
Studio Starting at $X,XXX/moStarting at $4,810/mo | Studio Starting at $X,XXX/moStarting at $3,200/mo | Studio Not available | Studio Not available |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,500/mo | 1 Bedroom Not available |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $6,300/mo | 2 Bedrooms Not available | 2 Bedrooms Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly No | Pet friendly No |
Care types offered 1 Assisted Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Willow Brooke Point Senior Living CBRF
A Place for Mom has scored Willow Brooke Point Senior Living CBRF with 8.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Willow Brooke Point Senior Living CBRF has 26 reviews with an average "overall experience" of 3.6 out of 5.
Anonymous
Assisted LivingFamily/friend
October 30, 2025
The only low comment I have was that the administrative staff was VERY hard to touch base with. Either no one was available or in a meeting, or office open but no one in it. The food staff, the cleaning staff, and the care staff were great.
Cheryl Z
Assisted LivingFamily/friend
October 21, 2025
I was content with things the beginning of my Mothers stay. BUT it continued to go down hill with everything! Before she passed she was on hospice care. My mother had fallen, No one from Willow brook called me. Hospice notified me a day later. On her last days, they had only one person taking care of all the patients!! And to make matters worse she couldn't give out any pain medication, because she was not licensed to do that. I do not live close, but I went up to visit several times a week and was there every day at the end of her life. Would I recommend Willow Brooke, No I would Not.
Olivia
Assisted LivingFamily/friend
May 6, 2025
The quality of care has improved overall and the cleanliness of the building, the building no longer smells like urine. Staff are always welcoming and friendly with the residents although it is health care and some may struggle to find great staffing due to just not hiring anyone. I have a family member there and I would put another one when the time comes.
Anonymous
Assisted LivingFamily/friend
May 2, 2025
People that work there are positive and seem to be committed to their job. Like all facilities, they have posts for volunteers and jobs. Trying to reach the place by phone is difficult and could be improved. That is why I requested personal #'s of administrators. I am 3 hours away and need to reach certain people by phone or email.
Sonja D
Assisted LivingFamily/friend
February 20, 2025
The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.
Cheryl
Assisted LivingFamily/friend
February 19, 2025
My sister and I were satisfied at the beginning of my Mothers stay there. At the end we were very disappointed! I was there they didn't have anyone there to give medication. They need quality care for their residence. They had assured me they could take care of my Mom under hospice care. It was certainly not what I expected. No one checked on her for over 6 hours even after I called several times. I day there was only one girl for the while place!
Anonymous
Assisted LivingFamily/friend
October 22, 2024
Very nice place. Just very poorly run. Management is not the best. Once you complained then thing get a little better
Ruth
Assisted LivingFamily/friend
May 18, 2024
Apartment is nice, just the right size. Meals are horrible...cooked in other building and brought over. Often cold. Salad, no salad dressing. Fruit is rare. No one seems to be in charge. Very short on staff. They do clean and do laundry.
anonymous
Assisted LivingFamily/friend
February 28, 2023
There are stained carpets, and toilets not cleaned regularly. They are understaffed and there are call lights that go unanswered. If a resident was not mobile, they weren't included in many activities or brought to activity room.
Terri B
Assisted LivingFamily/friend
December 9, 2022
High turnover makes it difficult to coordinate care plans. They could use a few more varied activities. Overall, we have an issue with communications; These could use improvement overall Basically pretty good compared to other facilities but the communication issues, likely due to staff turnover, could definitely be improved
KJS
Assisted LivingFamily/friend
October 17, 2022
I wish they could give showers every other day. When laundry smells should be washed right away. Dining tables get washed down at night. More activities on weekends. The staff is great when they come to work . I feel there should more staff so they don't have to wait so long to get help. Wish I could use washers to do their laundry when I visit for a couple of hours.
Rebecca
Assisted LivingFamily/friend
October 4, 2022
Our family had a horrific experience, everything from top to bottom needs improvement. The director could admit she is the director and not lie to families. They could have nursing staff who actually attend to the residents and not leave them sitting in dirty and soiled clothes for hours on end. They could not have call lights going on 24/7. They could serve the residents with warm food, but only when they actually remember to serve the residents.
Jim
Assisted LivingFamily/friend
August 1, 2022
They were well staffed, with caring people. The interaction with the staff was good. It was a nice facility, and worth the drive, which takes about 30-35 minutes to get there. They offer skilled nursing care. Overall, it is very well worth.
anonymous
Assisted LivingFamily/friend
March 22, 2022
The facility itself is nice, and the rooms are very spacious. They were a little understaffed, which I'm sure all places are having problems with, like every business right now. We had a little bit of problem with medications being given out correctly. The food started out mediocre, but then they got a new cook and it was a lot better. But there were some staff members there who were outstanding and did a really good job.
Sandra
Assisted LivingFamily/friend
March 18, 2022
We had family that would go eat meals there with our loved one and they always said the food was very good. It is a lot of money but considering our loved one was safe and well taken care of it was worth it. The rooms are very nice, the staff and residents there are very nice and we would recommend the Willow Brooke Point community to other families.
Anonymous
Assisted LivingFamily/friend
March 10, 2022
It's really been a great community for my loved one. They made him feel comfortable when he arrived. It has been good. I would recommend it to someone else.
Janet
Assisted LivingFamily/friend
November 6, 2020
This is a very nice community. The staff go above and beyond. My loved one is getting the best possible care. The friendliness of the staff stands out to me. The staff are impressive with their caring nature. This was the nicest community during my search for communities.
Mike Splinter
Assisted LivingFamily/friend
July 29, 2018
I recently helped a friend of mine move out of this place. Initially the head staff lady denied my friend his medications. After threatening a law suit 20 minutes later she agreed to give him his paid for medications. I asked the head staff lady if they had a cart to aid in the moving process and she said "we don't have any carts" then after 90 minutes of moving large items out another staff member provided a cart for the very last item to be moved. She said they were instructed not to provide any assistance in the move out. Also while I was helping my friend move out over 2 hrs an alarm buzzer would go off every 15 minutes that rang out through the entire facility which my friend said happens 24 hrs a day making a restful quiet sleep impossible for all of the residence. The staff just lets the alarm ring for over 10 minutes befor they shut it off. This place looks nice but the staff don't seem to care much about the people they are paid to serve and if you move out they don't lift a hand to make it an easy tranisition out as your no a money maker for them.
Anonymous
Assisted LivingFamily/friend
July 22, 2018
My mothers care was neglected by management. Staff was very friendly and helpful but they were understaffed most of the time for the number of needy residents. A few times this past spring my mother had no hot water for showers. There is windows in puzzle area that are rotted so they cant be opened as well as a horribe smell of sewage that occurs in the back wing. Ive seen trails of what looked like feces going down the hallways. One visit i had there was a man sitting with a puddle of pee under him while the girl passed meds ignoring him. My mother akways complained to me how arrogant the management was and that they never went out of their way to ask or address any concerns. The head girl in charge of the office is very rude and unprofessional. My mother and others hear her curse often. I do not reccomend puting a loved one here. There are great staff here but unfortunately the bad ones ruin it for this facility.
Anonymous
Assisted LivingToured community
September 26, 2017
I have no complaints about the tour I had taken at this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. The property was lovely and everything was kept clean for all of the residents. It was just not the right location for my mother in the end decision.
Willow Brooke Point Senior Living CBRF
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
