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Willow Falls

1681 Willow Circle Dr, Crest Hill, IL 60403

For pricing & availability:
(866) 374-4058
9.2
Review score
45 reviews
Add review
9.2
Review score
45 reviews
  • 5 star
    64%
  • 4 star
    20%
  • 3 star
    16%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.2
Review score
750 reviews
27 facilities
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Willow Falls
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Willow Falls dining room
10 photos14 floor plans
Willow Falls in google map
street view of Willow Falls

Anonymous

Child of resident/client

4.0 out of 5 stars

would recommend

There are several care givers who are exceptional and provide excellent and genuine care. The administration is willing to chat any time about my concerns. There are times that they are short staffed and the limited number of care givers is not sufficient to provide the care needed on a memory care unit, no matter how hard they work. Often the food provided for meals is difficult for the residents to eat.

Read all reviews

Willow Falls

About the facility

Residents at Willow Falls enjoy life in a senior living community that puts their wants and needs first. With an active and supportive care team on site at all times, residents receive round-the-clock care daily. The care team provides assisted living, independent living, and memory care services, so residents can stay healthy, independent, and engaged in life at Willow Falls.

The Willow Falls community features upscale finishes and modern amenities. The community has relaxing and social seating areas, a fitness center, an indoor pool, and an outdoor courtyard for residents to utilize at their convenience. Seniors can also stay social by participating in Willow Falls group activities.

Running errands is easy as the senior living community is close to a wide variety of neighborhood amenities and businesses. With grocery stores, pharmacies, banks, and restaurants nearby, Willow Falls residents have no problem getting where they want to go.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

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Assisted Living...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Willow Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioStarting at $4,599/mo
  • 1 BedroomStarting at $4,990/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioStarting at $6,387/mo
  • 1 BedroomStarting at $6,812/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $2,660/mo
  • 1 BedroomStarting at $2,927/mo
  • 2 BedroomsStarting at $3,481/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Willow Falls
Select tour type
Select preferred date

Amenities

at Willow Falls

Healthcare Services

  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Meals Provided
  • Room Service
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas
  • Private Bath
  • Central Fireplace

Recreational areas

  • Swimming Pool
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Christian Services
  • Walking Club
  • Pet-focused Programs
  • Cards / Pinochle Club

Compare

Willow Falls dining roomWillow Falls

1681 Willow Circle Dr,
Crest Hill, IL 60403

The Timbers of ShorewoodThe Timbers of Shorewood

1100 N. River Road,
Shorewood, IL 60404

StoryPoint Bolingbrook community exteriorStoryPoint Bolingbrook

370 North Weber Road,
Bolingbrook, IL 60440

American House Cedarlake community EntranceAmerican House Cedarlake

14800 Van Dyke Road,
Plainfield, IL 60544

9.2 out of 10
Review Score45 reviews
9.9 out of 10
Review Score116 reviews
9.6 out of 10
Review Score110 reviews
9.5 out of 10
Review Score95 reviews

Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Willow Falls

9.2 out of 10
Review Score1-20 of 45 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
3.9
Meals & Dining
3.1
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Willow Falls with 9.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Willow Falls has 45 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 45 reviews

Last Updated: 2/3/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

February 3, 2026

4.0 out of 5 stars
Verified Review

would recommend

There are several care givers who are exceptional and provide excellent and genuine care. The administration is willing to chat any time about my concerns. There are times that they are short staffed and the limited number of care givers is not sufficient to provide the care needed on a memory care unit, no matter how hard they work. Often the food provided for meals is difficult for the residents to eat.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Sarah M

Not Sure

Toured community

January 27, 2026

5.0 out of 5 stars

[name removed] was very informative and comforting during our tour. She answered all of our questions and offered good advice during our visit.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

December 11, 2025

5.0 out of 5 stars
Verified Review

Review for Willow Falls

Staff was always pleasant. Mom's room was nice and well kept. While Mom was not much of a social person, the staff showed patience getting her to come to meals. She enjoy the food for the most part. And had made a few friends. She was there only about 4 months before she died but I would say she was in better spirits and seemed to be eating and moving better than when she was living alone.

Tricia M

Not Sure

Toured community

September 28, 2025

5.0 out of 5 stars

After touring Willow Falls, there was no need to look at any additional places as this facility offered everything my mother-in-law would need. All of the staff that we encountered were joyful. My mother-in-law moved in two months ago and absolutely loves it there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

September 24, 2025

5.0 out of 5 stars
Verified Review

Review for Willow Falls

We like the vibe of the place, the folks working there and how close it is. I would recommend

JoAnn

Assisted Living

Family/friend

September 24, 2025

5.0 out of 5 stars
Verified Review

Compassion, Knowledge and Understanding

We are very happy with Willow Falls. They are taking good care of her. We love the atmosphere and the fact that her room looks like a little apartment with her furniture in there. We are there every other day and talk to the nurses with any questions

Anonymous

Assisted Living

Family/friend

May 5, 2025

5.0 out of 5 stars
Verified Review

Beautiful facility

I wish the assistant director would get the monthly certification from the DON instead of me having to contact DON to fill out the form and have them send it to me. Ten days into the next month I have to contact them for the information, where I think they should be on top of it, and send it into the insurance within the first 2-3 days. Instead I have to do it to make sure the insurance company gets it in a time manner. Everything else was wonderful. It's a beautiful facility. The apartments are very nice. The staff is all very nice and helpful and caring. She loves the activities.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Ginger C Bell

Independent Living

Toured community

April 12, 2025

5.0 out of 5 stars

We picked this community for my dad. He moved in about 6 weeks ago and is very happy with his new surroundings. When the warmer weather comes we're excited to see around the grounds. I'm hoping he'll be more active.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

March 7, 2025

3.0 out of 5 stars
Verified Review

Things to know about Willow Falls

They are not helpful resolving issues that arise. Vague to no answers. The facility has no backup generator for emergencies. One was needed last summer after power was out and the temperature was above 90 degrees in the rooms. The admin said there were no plans to purchase one. Fees have gone up. Monthly resident meetings have the same complaints each time with no resolution, mainly being short staffed and causing a delay in care. Poor quality of food and lack of choices. Running out of basic food supplies and being told we are waiting on the next shipment. They are good sales people but lack follow thru and actions.

Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

January 22, 2025

4.0 out of 5 stars
Verified Review

Willow Falls Review

It is a que sera sera environment. Get the facility manager out and about. Fix the kitchen equipment and supply chain issues .

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Joe F

Assisted Living

Family/friend

December 16, 2024

5.0 out of 5 stars
Verified Review

Overall would recommend

It's always pleasant when I go to Willow Falls.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

December 13, 2024

5.0 out of 5 stars
Verified Review

great place but admin staff needs improvement

Very clean. Receptionist very friendly. My loved one doesn't participate in activities but there seems to be something scheduled daily. There is almost NO communication from administrative staff. They don't answer emails either.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
1.0
Meals & Dining
4.0

Susan H

Assisted Living

Family/friend

August 20, 2024

3.0 out of 5 stars
Verified Review

Advocate for loved ones

The management team doesn't work together, do not inform you about increases, never return phone calls or emails. I feel for those who don't have anyone to advocate for them. The every day staff is wonderful.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Jaime B

Assisted Living

Family/friend

May 3, 2024

3.0 out of 5 stars

Not enough staff

They are short staffed and cutting corners. My father has gotten sick from the food served and I was never notified he was vomiting and had diarrhea. Placed several work orders and weeks later still waiting for completion. Will be looking for another location if things don’t change soon with the new ownership.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

April 22, 2024

4.0 out of 5 stars
Verified Review

Willow Falls Experience

Research the facility by talking with the residents and caretaker/wait staff; visit at meal time, look for hidden charges such as telephone calling area, transportation range included in monthly fee, meals in room vs dining hall, etc.. How are damages to personal effects caused by another resident handled?

Gina L

Independent Living

Family/friend

December 6, 2023

4.0 out of 5 stars
Verified Review

Great place if you don’t mind cooking for yourself

I don't like that there's not a dining room. If you want food, you have to use a ticket and then take it back to your place to eat it by yourself so that's been a real bummer for me and for my mom. They have tons of activities, which is great, however my mom hasn't really participated yet. And the staff is super friendly.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Anonymous

Assisted Living

Toured community

June 5, 2023

3.0 out of 5 stars
Verified Review

We toured Willow Falls during our search for an Assisted Living facility for our loved one. This facility was okay. However, the resident rooms were small The facility also didn't seem to be organized. We decided to continue on with our search.

Larenzo

Independent Living

Family/friend

May 15, 2023

5.0 out of 5 stars
Verified Review

Feels like home at an affordable price point

My mother is currently a resident at Willow Falls. Honestly, my mother and I have both been very happy and impressed with this facility. The staff is very professional and sincere where you feel that your mother is valued. It's an affordable place with a high quality of service. I would highly recommend this facility to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

January 10, 2023

5.0 out of 5 stars
Verified Review

Review for Willow Falls

They gave a detailed tour, answered all questions, people seem to really care. Feel they can provide more info for people on memory care units as to what is done on a semi monthly basis.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Family/friend

February 22, 2022

4.0 out of 5 stars
Verified Review

good location

This is a personal thing but we enjoy the proximity of this community, it is very convenient for us. Things that Willow Falls could work on would be better good - now our loved one is a very good cook, but the meals are pretty bland. We aren't sure if its supposed to be like that, but the quality is just not really there. Covid has made it difficult for everyone and right now the activities are pretty limited. However, the staff here are very friendly and they are taking great care of the residents there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Willow Falls

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Willow Falls

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Illinois’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Illinois’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Willow Falls

  • Willow Falls offers Studio and 1 Bedroom. Learn more.
  • Call (815) 725-5868 to reach a resident at Willow Falls.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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