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Windsong at Southridge

4000 West 24th Ave, Kennewick, WA 99338

For pricing & availability:
(866) 374-4058
8.7
Review score
21 reviews
Add review
8.7
Review score
21 reviews
  • 5 star
    33%
  • 4 star
    33%
  • 3 star
    5%
  • 2 star
    24%
  • 1 star
    5%
See all reviews
8.4
Review score
46 reviews
3 facilities
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Windsong at Southridge
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Windsong at Southridge community exterior
22 photos
Windsong at Southridge in google map
street view of Windsong at Southridge

John H

Spouse or partner of resident/client

5.0 out of 5 stars

Absolutely would recommend

Windsong is a Fantastic place! Where we were previously was not trained or equipped for severe Alzheimer's. My wife took 3 trips to the Emergency Room and admitted. They heavily medicated her , which was the cause. Windsong had her medication changed and she is doing wonderful at Windsong! They are Alzheimer's Experts and a place of love and structure. Windsong took my wife in an almost death like condition! Now you would never know my wife was that sick. No drugs beside Dr prescription! She holds conversations and is so much better!

Read all reviews

Windsong at Southridge

About the facility

Windsong at Southridge is a 56-bed memory care community full of beautifully modern designs in Kennewick, Washington. Family members of seniors at Windsong at Southridge can rest easy knowing their loved one will live within minutes of the local hospital.

Windsong at Southridge offers five different levels of care, depending on the dementia stage residents are experiencing, in a secure living environment. After a personal assessment, residents at Windsong at Southridge receive customizable care with a variety of services like assistance with activities of daily living, medication management, health assessments, health monitoring, and more. Between registered nurses and trained caregivers, residents can rest easy knowing these services are available around the clock. Besides on-site care, the community has emergency call systems installed throughout the building.

While living at Windsong at Southridge, residents have access to the community’s program, Montessori Inspired Lifestyle, which promotes participation in stimulating activities. Dementia-friendly activities may include exercise classes, dancing sessions, arts and crafts, live entertainment performances, and more. Additionally, the community has multiple special therapies, such as pet and music therapy.

Live in the comfortable and stimulating care of Windsong at Southridge.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state...

Senior living options offered

  • Memory Care

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Windsong at Southridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $7,350/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Windsong at Southridge
Select tour type
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Amenities

at Windsong at Southridge

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • International Cuisine
  • Special Dining Programs
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Central Fireplace
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Woodworking Shop
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Resident Band or Musicians
  • Walking Club
  • Live Dance or Theater Performances
  • Brain fitness / Dakim

Compare

Windsong at Southridge community exteriorWindsong at Southridge

4000 West 24th Ave,
Kennewick, WA 99338

Callaway Gardens Alzheimer's Special Care CenterCallaway Gardens Alzheimer's Special Care Center

5505 W Skagit Ct,
Kennewick, WA 99336

Parkview Estates community exteriorParkview Estates

7820 West 6th Avenue,
Kennewick, WA 99336

Ciel Senior Living of Tri-Cities Memory Care outdoor common areaCiel Senior Living of Tri-Cities Memory Care

575 N Young St,
Kennewick, WA 99336

8.7 out of 10
Review Score21 reviews
9.5 out of 10
Review Score37 reviews
9.3 out of 10
Review Score60 reviews
8.8 out of 10
Review Score25 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Schedule Tour

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Share With Family

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Download brochure

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Call Now

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Reviews

for Windsong at Southridge

8.7 out of 10
Review Score1-20 of 21 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.4
Care Services
3.5
Staff
3.9
Meals & Dining
3.7
Activities
4.1
Value for Cost
3.4

A Place for Mom has scored Windsong at Southridge with 8.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Windsong at Southridge has 21 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 8/11/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John H

Memory Care

Family/friend

August 11, 2026

5.0 out of 5 stars
Verified Review

Absolutely would recommend

Windsong is a Fantastic place! Where we were previously was not trained or equipped for severe Alzheimer's. My wife took 3 trips to the Emergency Room and admitted. They heavily medicated her , which was the cause. Windsong had her medication changed and she is doing wonderful at Windsong! They are Alzheimer's Experts and a place of love and structure. Windsong took my wife in an almost death like condition! Now you would never know my wife was that sick. No drugs beside Dr prescription! She holds conversations and is so much better!

Anonymous

Memory Care

Family/friend

July 24, 2026

2.0 out of 5 stars
Verified Review

Lack of qualified staff

The facility itself is very nice. I feel that the staff is under qualified to be working with what they call memory care facility. Since my father has been there he has had more falls than his whole time being in his home. The administrative staff is never available to speak with unless you go there in person and demand to speak with them. The size of rooms are sufficient and nice. Overall for being a memory care facility they are lacking in knowledge I feel.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

June 4, 2026

4.0 out of 5 stars
Verified Review

Our experience

My frustration comes from not having a consistent care taker. My husband did not have a shower in the month of May because they couldn't get him to cooperate. That's their job they should be able to figure it out. They do have him working with the janitorial guys which helps.

Anonymous M

Memory Care

Family/friend

May 20, 2026

5.0 out of 5 stars

Best choice for my loved one

My husband lived with me for ten years after their dementia diagnosis, and when the time finally came to find them a new home, I was determined to find somewhere truly special. That’s when I found Windsong, and from the very first visit, it felt like family. The director is wonderful. Warm, responsive, and genuinely invested when I raised a concern, she didn’t just listen, she acted. That kind of reassurance means everything when you’re trusting someone with the person you love most. The staff are incredible, and what surprised me is how many familiar faces there are for a newer building. My spouse has their favorites, and so do I. That consistency and connection matters more than I can say. The activities are engaging and thoughtfully planned, and the space itself is clean, comfortable, and feels like a real home rather than a facility. If you are searching for a place where your loved one will be truly cared for not just looked after, Windsong is it.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

May 4, 2026

4.0 out of 5 stars
Verified Review

Windsong at Southridge

RN and the director, , are fantastic to work with and have been more than cooperative with caring for my father who is a brittle diabetic. Although he doesn't have dementia, he moved into Windsong when my mom had to move to a locked memory care home. The maintenance man, is extremely friendly and will do anything needed as soon as possible. He is also very engaged with the residents and they are often cheered up by his fun personality. The med techs are reliable and excellent at calling family whenever there's a concern. Caregivers are a mix of those who stay and get to know each resident's individual needs/preferences, and those who are hired but leave quickly. Unfortunately, there is high turnover in caregivers at most facilities, and Windsong is not an exception. The front desk staff, [name removed] and [name removed], are friendly also. [name removed], the community relations person, is energetic and always willing to listen. We love them all.

Cindy

Memory Care

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review

Review for Windsong at Southridge

Communication is big factor in making sure your person is well taken care of. I did not have any major problems with Windsong, all the caregivers and staff were wonderful. Just remember that no matter what facility you pick none of them are going to be perfect. I would recommend Windsong

Anonymous

Memory Care

Family/friend

June 23, 2025

4.0 out of 5 stars
Verified Review

Warm, welcoming environment.

Go visit and get a sense of the culture. Windsong stood out for the positivity, energy and warmth we experienced. The volume of activities and Montessori approach to care were also key factors in our decision.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0

Anonymous

Memory Care

Family/friend

December 19, 2024

5.0 out of 5 stars
Verified Review

Nice community

I would give them all a 5. I think any facility is not going to be perfect but I haven't had any negative things so far. You just have to remember that it's different because it's not your home

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

August 2, 2024

2.0 out of 5 stars
Verified Review

Unfortunate experience.

I moved my loved one out of Windsong at Southridge. The food initially was amazing but then the cook left. It was horrible after that. They didn't provide a diabetic diet for my type 1 diabetic father. The housekeeping was a constant issue and multiple times we had to change his bedding. The staff was very pleasant and did the best they could short handed.

Cleanliness
1.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Sandy Aronson

Memory Care

Family/friend

July 9, 2024

1.0 out of 5 stars

poorly run

As a retired RN, I strongly suggest a well run adult family home instead. My husband's first year went reasonably well until management changed. Caregiver turnovers were abrupt and new ones were being trained by untrained staff. There was no nurse oversight. He was filthy and unshaven when I or family visited. He was not toileted properly as the staff were few for the level of patients. He began to isolate in his room and when I spoke to managers I was basically ignored. He fell 5 times in 10 days and had to be hospitlized. He contacted Covid because staff were untrained in handwashing and proper mask wearing. He went from walking, talking and feeding himself to needing two people to ambulate and eat. I moved him to a safer adult family home with dedicated, well trained staff, all the right equipment, constant RN supervision with 1 to 5 staff to patient ratio.

Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Joy

Memory Care

Family/friend

March 30, 2024

5.0 out of 5 stars
Verified Review

Our Experience

My father is a resident at Windsong at Southridge and the experience has been great. The socializing is my number one favorite thing about Windsong! The staff is awesome! The facility is clean. If my father needs anything they call, if he gets sick they call.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

March 6, 2024

2.0 out of 5 stars
Verified Review

Our Experience

My loved one was previously a resident at Windsong. Overall, we did not have a good experience.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Joy

Memory Care

Family/friend

March 20, 2023

5.0 out of 5 stars
Verified Review

Dad is thriving in a lively community

Windsong at Southridge gets all 5 stars - My dad is loves the place and the workers. He is thriving there, he is back to using his walker vs wheelchair. He has friends again and enjoying life again. I would recommend this facility to anyone looking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caregiver

Memory Care

Toured community

February 21, 2023

4.0 out of 5 stars

Windsong Southridge, Toured November 2022: --THE MONTESSORI APPROACH: Nice thorough tour, inside and out. I believe they have been open since May of 2020. I simply love the Montessori-Inspired Lifestyle that this place offers! The "activity stations" are creative and welcoming - and really look fun! --STAFF: Whilst on my tour, the staff representative I was with appeared to know everyone by name that we came in contact with, however, she did not seems to interact much with them. Some staff members were very engaged and connected with the residents; some seemed a little impatient, but you never know what kind of a day someone is having! --RESIDENCE: Clean, bright, and furnishings in the common rooms were in great condition. Residents' rooms seemed a tad drab but I was shown a room that was not occupied and undecorated. Please have a couple of occupied rooms to tour. --FINAL DECISION: My loved one is not at this stage, so it was a "not yet." And it's pretty expensive as well...

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0

anonymous

Memory Care

Family/friend

December 19, 2022

2.0 out of 5 stars
Verified Review

Windsong at Southridge review

Our loved ones needs are not being met and it is becoming detrimental. They are not following through with the promises that were given. We understand every place is understaffed but they are bringing in outside workers who are not trained to handle memory care. It is just like a revolving door. They have increased the pricing three times with no communication to our family .

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

anonymous

Memory Care

Family/friend

June 22, 2022

4.0 out of 5 stars
Verified Review

Our experience so far

It is a newer facility and they are still getting staff and processes up to speed so there are minor hiccups here and there, but nothing significant. Based on our experience so far, I would recommend Windsong at Southridge.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Mr. Roberts

Memory Care

May 17, 2022

2.0 out of 5 stars

Working for people is almost always fulfilling. Unfortunately the managent ruins that

Things started off great, but as time went on it became plain to see that the people running the place don't care about the residents who live there. The care staff were mostly kind caring people who want to help others, but recently many were driven away by the management. The communication is nonexistent, the pictures they take of or the residents family are fake, and when you make a complaint about manager not doing their job or not caring about the residents, nothing changes. It is easy work and and there is plenty of downtime

Cleanliness
3.0
Friendliness
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Dina

Memory Care

Family/friend

March 29, 2022

5.0 out of 5 stars
Verified Review

Fabulous activities keeping the residents engaged

I love all of the activities that they do at this community and how they keep everyone engaged in the activities. They also come up with fun activities for the residents to do and not just everyone watching t.v. They have activities like arts and crafts, cooking and baking classes, gardening, fundraiser activities and a lot of community events that they let the residents participate in also.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0

Anonymous

Memory Care

Toured community

January 28, 2022

3.0 out of 5 stars
Verified Review

This is a new community, didn't seem staff were active with the residents.

anonymous

Memory Care

Toured community

April 13, 2021

5.0 out of 5 stars
Verified Review

We were able to tour this facility in person and we absolutely loved it. Our loved one would be there now if it was not so expensive. Communication was great, there were not grey areas. They were upfront and honest, and all the rooms were all the same size. They have different levels of care, and they truly think of the residents like family, they have them involved all the time.

Windsong at Southridge

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Windsong at Southridge

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Washington’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Washington’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Windsong at Southridge

  • Windsong at Southridge offers Studio. Learn more.
  • Call (509) 202-4327 to reach a resident at Windsong at Southridge.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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