AgingCare 2

They choose a wonderful caregiver for my mom and she is very happy with the service. I would recommend them

They are generally speaking doing a good job but we have noticed that they are finding it difficult to holding down their best personal. But overall they are good as we noticed.

They did a very good job for us when we used them. They were reliable and we never had any trouble with people not showing up when they were supposed to or anything. We were happy with them.

So far things are going pretty well. They have been reliable, no real problems with people being late, or not showing up. We get the same couple of people on a steady schedule, so the consistency is nice.

Jean was friendly and explained all services.

Jean was friendly and explained all services.

Most of the things they do very well. Some of the things I have found that they don't have experience on. For instance, when they did some washing for us, when they put the clothes in the dryer, they put the dryer on high heat, and some of the garments that had elasticity in them had the elasticity ruined. Since calling this to their attention though they have corrected that. There was one lady they sent to us that had to be told specifically what to do, and if you did not tell her exactly what to do, she would use the time to do some college school work. They need to take initiative on their own to see what needs to be done and do it. I am not currently using their services as my wife is in hospice care, but will probably be going back to using them again before long as they were very helpful and took a huge load off my shoulders.

For the past seven months, First Light Home Care has been helping my father live at home, while he suffers from memory loss. The management team showed great compassion and resourcefulness in negotiating this difficult transition as my father was very resistive. Overall, I have been impressed with their flexibility, their philosophy of care, and the recommendations for how to address my father's situation. Their actions, and not just their words, demonstrate a desire to support the entire family and provide superlative service. For example, The Director of Community Relations took the time to cook a few special dishes for Dad in her own kitchen, and even toured me around memory care settings so a quicker choice would be made if Dad's needs change in the future. Having the same caregiver was very important to my family, since we mostly live out of town. Since First Light has a higher minimum number of hours per visit compared to others, I felt that staff are more likely to remain in their employ. We are happy with the relationship that our caregiver has built with my father, but recognize she is going through a learning curve. However, each person with memory loss is different. Overall the management staff are easy to reach and do respond when issues arise; nevertheless, communicating directly with the caregiver is somewhat limited which is my one key concern with the organization.

The caregiver we were given from BrightStar (her name is Sandy) has been very good with my mom. We are satisfied.

I am three thousand miles away and having Luxe Home Care help with mom has provided me great peace of mind. They have worked very hard not only to make sure we have the right kind of care that we need, but that mom would accept (which can be difficult). At the beginning we had a caregiver which was a little younger and turned out not to be the best suited for my mom (who can be difficult at times to deal with) but they were very accommodating in helping us change caregivers to get better service.

Overall our experience with the Best Senior Home Care service was a good one! The people we talked to were knowledgeable and friendly, and the service that they provided was good!

We just started but so far Sally & Rose (the caregiver) seem wonderful, compassionate and very willing to work & help.

This is our first experience with in home health workers. We are learning from the experience. Diane the owner has been a delight to work with. I can email or call with a concern and she contacts me right away. It is a matter of learning from each other. What we should ask for and what they can provide.

We're quite happy with Home Companion Services. The caregiver they send out is great. Overall, we're very satisfied.

We've had some issues with things not being done like they should be, nothing severe. Things are better and being ironed our with Synergy Home Care.

Staff is helpful with those in need of physical assistance. Staff is trained CNA, professionals and very friendly and caring. They really care and do what it takes to provide everything needed at home. The cost and services seem great and reasonable. I would recommend it to others.

They are doing just fine.

They have done a great job. They have been very reliable. We get the same caregiver every time, and the one time they needed her for something else they sent a replacement with no problem. The girl that comes out was needed in the kitchen to cook, she didn't have much experience there but is a quick study and is eager to learn. Charlene was so personable when I first spoke to her, that is why we picked them.

This is a really nice place that we felt comfortable with. Dad liked it very much.

Preferred care at Home of Macomb is a home care provider. They haven’t missed any appointments. We haven’t had any negative experiences with this home care provider yet.