Avamere

My mother-in-law is very happy at Brookdale Cheyenne. It's very clean, smells nice and the staff is very friendly. She's getting involved in activities and making new friends. We chose this community because we felt it was a good fit for her and it was close to home.

My dad is doing great in the community we picked. It is in a closer location and they are taking good care of him. The staff and place has been great and my dad is happy with the activities and meals. Everything is enjoyable for him. The chef makes great tasting meals. The staff and residents are always nice. He is getting good care here being at this community.

I am very happy with everything this community has been providing my loved one. All of the staff have been extremely friendly and have provided excellent quality of care to my mother. She has not been doing so well lately with her health so it gives me a great peace of mind to know she is in good hands. I would defiantly recommend this place to anyone looking into assisted living.

The staff are quick to respond when my mom needs assistance. They are attentive and we have good communication with them. I was impressed with the entire staff when we first came to this community. They all came up to us said hi and introduced themselves. They have a lot of independent residents that mom can interact with. The food is good and they keep the community clean. They offer daily activities that she enjoys participating in.

My friend needs series of thing that I was unaware of. All her money goes to rent and care charges. I am trying to get supplements for medications thru VA benefits. She needs more service than they really assessed her for. She gets help with her bath and help when she is confused and give her medications. She is eating good meals and not complaining. We picked this community because it was the first place that had a room available.

This is a nice community for families. they need minor updates in the facility. The meals are good and a nice variety. They have activities that are offered, but he is not wanting participate at this time. I would recommend this community for a good value with good care for others.

My mom is doing good at this community. It is a suitable, clean place and she is doing well with the staff. My mom is happy with the environment. I think everything is great and the finance part was easy. This is a great community.

My dad is still adjusting to living at Brookdale South Hill. The staff are very friendly & professional. They try hard to make him feel comfortable. The food is good and they offer a lot of activities for the residents to enjoy.

I'am doing very well here at this community. Everything has worked out very well for me. The staff is great, they have been very helpful. There are nice activities offered through out the week. They serve very nice meals, the food is very good. The is a lovely community, everybody has been very welcoming. I would highly recommend this community, they are taking good care of me.

Mom is very happy since moving into this community. I have not yet tried the food but mom seems to like it. They offer plenty of activities but she is not yet participating in many. The community is clean and I would recommend it to family and friends. The staff is friendly, helpful, cooperative and address concerns on the spot.

Our experience with Brookdale Cheyenne has been a very positive one, so far. The staff here is friendly and professional, and they over a very personalized service to each resident. I was also very appreciative what a big help they were throughout the whole touring and move-in process. It's just a very nice place overall.

As an over five year customer, first two seniors and now just one in the memory care unit, I cannot express more just how well well our family has been treated. During a recent hospital stay the memory care director came of his own dedication to his resident to visit, follow up and plan for post hospital care. Other staffers have treated our family member as part of their special family.

The thing I like the most is the friendliness of the staff. I like the comfort level they provide. They are very friendly.

The experience was, when we got there, they were very, very friendly and they got to find out my dad's needs and all he needed and we got to get to know all the people there. Overall it is a nice place.

The facility in and of itself is friendly. They are client-first based. We weren't just greeted, staff members came up and introduced themselves to my mom first which I thought was a great way to do business. They talked us through every step of the way, they never hesitate to call, it's clean, it's friendly, it's multi-cultural which for us was very important. I cannot say enough good things about them.

The staff at Emeritus at The Plaza are all very caring, attentive, and welcoming to my grandmother. The facility was very clean and very well kept. The only area for improvement that I have noticed is that there can be very long wait times in the dining room for food. Other than that everything about it has been a really good experience.

At first I wasnt to sure but once got everything settled im glad we chose this place. The staff are wonderful, the food is great and atmosphere is awesome. The rooms are good size and she is glad about that. The residents are nice and they have a bunch of activities. If I ever need a question they are their with no hesitant.

This was a difficult situation, and decision for us. We couldn't be happier with them. She is doing so much better than we could have ever hoped for. They have been very attentive and proactive. I wouldn't hesitate to give them a five, they are better than we could have ever expected.

They've done a wonderful job at Emeritus at The Plaza so far! They've really gone above and beyond helping Mom through the transition and getting her settled in her new home. They've been very helpful through the whole process, and I really like their resident ambassador program where they assign a resident of the community help get new people introduced to the community. She really seems to be enjoying herself here, and that is really what matters most!

They are doing an excellent job. He's loving it there. They are keeping it clean, and the staff is friendly. He isn't complaining or anything. The food there is okay, not great but it's okay. I think they are doing a great job though.