Spring Arbor Senior Living

So far I've heard only positive things from my loved ones about the care and staff at Wellspring! It's a nice looking place, and the staff are all very friendly and really go out of their way to help the residents and their families. We've had some difficulty getting things sorted out with the insurance company, but Wellspring is really putting in a lot of effort and helping in any way that they can in working with our insurance.

This community is by far the best option in Tampa - brand new, gorgeous, awesome food, and extremely caring people. The residents have a great time at happy hour in the lounge upstairs, and always seem to be smiling and enjoying themselves. I visit my mom at least three days a week (I live within walking distance, which is always nice) and actually look forward to being there. They have lots of events and opportunities for family members to be a part of there, which was a huge draw for me.

The staff are all very friendly, but there's been a lot of turnover. It's a brand new facility that opened in 2013, so it seemed like they were working out the bugs for a while. It was a little rough at first, but hopefully the new directors will stay! Consistency of staffing is important for the elderly, so hopefully that will happen soon! Other than that, it's a beautiful place! The rooms are big enough to fit furniture! The dining room is lovely and the food is good! Also, they have all sorts of activities and I've seen them actually happen!

This was a nice community, it was clean, and the people were really nice too. It seemed like it was more active than a lot of the communities I visited. I don't know if they actually had more activities, or if it just looked that way, but it gave it a nice feel.

I chose the Rosewood Village after doing online research and speaking to people in the area who recommended them. So far they've been great!

Very impressive..staff friendly and informative. Patients seem happy and productive. Clean, odor-free (newly opened), homey. Gazebo and safe "outside" area for patients. Good security. All staff (hands-on as well as cleaning) trained with some ALZ classes.

Brand new property, very nice sized rooms, 1 to 5 ratio as compared to states requirement of 1 to 8. Very nice grounds.

Elite neighborhood. Very close to parents and VA Hospital. Talked to Mgr., price at high end, I really like this facility and find it the most favorable in Tampa so far. They are sending us a brochure. This facility is amazing. We will definitely visit there the next time we fly to Tampa. My parents and sister plan to go with us for the visit.

I think it's a hard transition, both for the person with dementia as well as their family members. It's very emotional and difficult and just takes time. You need to stay on top of things and communicate often with the staff when getting started. They've been open to phone calls and provide valuable guidance. The regular staff is fine, although we had an incident with a travel nurse that has not been followed up on as we requested. But all of the other nurses are fine. The facility is very nice and presentable, and it doesn't smell.

Mom seems to likes the food. Overall, the staff is good and caring. The rooms could use more updating. It would be nice if mom could have more outings, in which she can interact and be more independent.

This community was very nice and it reminded me of a ski lodge in Colorado. There was a waitlist due to the community have a small population.

It's one of the nicest places around. They're very caring. The aides and nurses are very good. Initially we had some learning curves, but we're past those now, and they're doing a very good job taking care of my loved one. They also allowed me to put a camera in her room, which was nice. Not because I was concerned about the care, but more so I could see how she's doing daily. She also tends to be picky about food and socializing, and she's partaking of both of those things at Dominion.

We chose Spring Arbor because it was all on one level which was important to us since she would be using a wheelchair or walker. Then when we met the administrator and the head nurse, we just really liked the way they communicated. The room size is great, she has the smallest one which is a studio and for her it is more than adequate. We always say that a facility can only be as good as their lowest level employee, I think if they were paid more, some of the aids would care more and that is for any facility, not just this one. Overall I would absolutely recommend to other families who are looking.

I advise families of patients with dementia to carefully keep track of dentures and hearing aids and things like that. Because Spring Arbor is not doing a good job of that for us. And that could be our expectation vs their expectation. But it's still very frustrating. It's a new facility, and they need to do more training and education. The director and management are good. But some of the daily staff don't talk to the patients properly in our experience. I understand that dementia patients can be difficult, but they need to continue to do more training. Overall the facility overall is very clean and nice.

Great community, was a little too large for us.

We chose Spring Arbor because my mother lived in several different facilities so I had some comparisons and I also had recommendations from some of my friends. They have companion suites, but each resident has their own room and then they share a bathroom. I do think they could update some of their activities and that is something that I have suggested that to them and they really listened and some changes have already been made. I have been very pleased with our experience and would recommend them to others looking.

This is a great place. They keep all the residents in the same unit. They have church services on Sunday, they will even let someone from your own church come in. Pam, the nurse is able to be connected to the VA which helps care for my loved one further. The community supplies the bed and furniture without additional cost. They have monthly calendar of activities for the residents.

The Canopy at Boynton Ridge was a brand new place, and it was absolutely beautiful. It seemed to be well run, and my impression very positive. But the price tag was just so high. And It was a little far from our family as well. But other that than, it was a 5/5.

The community is only one floor and the community is smaller. The communication is good and they keep us well informed and up to date. I would recommend this community to others based on my experience.

The community is allowing us to visit with our friend. This was great to be able to visit again. The staff is wonderful, they are friendly and respond quickly to any questions I have about my friend.