The William James Group

We moved my grandmother to Proveer at Grand View about 6 months ago. She seems happier and more cognizant then I have seen her in several years. The staff is wonderful. I bring my children to visit their great grandmother and they know us by name. We recently went to an Easter egg hunt that they had there. The residents loved watching all the children run around gathering eggs. My grandmother’s living space is beautiful. She has a lovely view of the mountains. They have great activities for the residents; performers, crafts, games, Bible study, salon days, and so on. I would absolutely recommend to anyone looking for an assisted living facility…. Oh and she loves the food there!

Our family has been using Proveer at Grand View since 2023 and the staff has been amazing. We initially used a consultant to help us with placement into a memory care unit. He highly recommended them and they became our first choice. [name removed] helped us through this difficult transition with kindness and she was always available for questions. [name removed] the head nurse has been helpful with every step and also very reassuring when we had questions. Additionally, [name removed] in charge of activities has been such a wonderful help. I wouldn't want to leave a review without mentioning the food. The chef at Proveer makes the most appetizing meals. Whenever I am visiting during meal times I feel like the food quality is country club level cuisine.

Our mother moved into Proveer about 9 months ago. It was a big change for her at 92 coming from her own home. I remember [Name Removed] who we first met with asked “What do you want for your mother?” I wanted her to find a place where she would be safe and happy. I hoped she could make a few friends and have some fun activities during her day. I can say that has definitely been met at Grande View. Mother’s faith is also extremely important to her and they have been great to meet that need through several added activities. [Name Removed] is the activities director and has done an excellent job. She knows her residents and desires to give them opportunities to have fun while helping them cognitively etc…. No place is perfect but they have listened when I have had a concern to come up. I absolutely love that it is smaller than most other places which has allowed for Mother and me to get to know her new community I have and would recommend Proveer at Grande View. Karen B.

This summer my grandmother will have been a resident at Proveer for a year. We are so thankful! She has made friends and established a healthy and fun routine. The staff cares deeply for the residents. There is great peace of mind knowing she is somewhere that is safe and full of love. We are thankful for Proveer!

My grandmother moved from out of state to Proveer 6 months ago. Her quality of life is so much better! She enjoys socializing with other residents and attending activities. We are so happy knowing she is somewhere safe. The staff are so friendly and kind every time I visit!

There have been a few minor issue but it's so much better than many places I have seen. Sometimes mothers room is not as clean as I think it should be and she doesn't like some of the foods they serve. I didn't know when we moved her there that they were not allowed to check her blood sugar but I understand that is a state regulation. Overall the people are very friendly and do try to take good care of the residents. We are happy there.

Attentive care, clean facility, and great with residents. Very affordable and the right fit for my family member.

The experience with [name removed] and her team at Oaks at Fayetteville have been a God send. They have been a comfort to me in the midst of being overwhelmed.If a friend asked about community I would definitely say I feel my dad is safe there, it's clean and all the people I have met are nice.I picked Oaks at Fayetteville for the location. The area is nice, the hospital is across the street and it's not far from family members. Makes it easy for us to check on him at any time. They gave my dad a veterans discount. That was super helpful.

From start to finish, what a GREAT experience! My 94 yo mom needed a place to stay for 2 weeks while we were gone. This was the perfect choice! The staff are incredibly friendly and caring. It shows on the faces of the residents as well. Everyone seemed happy and welcoming. We would definitely do this again and would also prioritize this facility if more long term care is needed. Thank you [name removed] and staff for being so wonderful!

My loved one currently lives at Oaks at Fayetteville and the experience at this facility has all been great. Everyone here is friendly. The move in process was very smooth for us. The cleanliness, care services and staff are great. The value for cost and activities are also great. The meals are great and they have a menu that the residents can choose from. I would recommend this facility to family and friends.

Our family had an in person tour with Oaks at Fayetteville, and while we were there it seemed like they might of been lacking staff members, but also they could of been with the residents. Overall a good tour experience.

Our family had an in person tour with Regency Point for Assisted Living and will move mom there when we need to. My wife and I visited multiple time and we would want to live there.

During our search for Assisted Living/Memory Care for our loved one, we toured Oaks at Fayetteville and it was great! The facility is clean and beautiful. The staff and residents were all friendly and polite. This facility just wasn't the right fit for our loved one.

It's excellent. We picked this community, because of the location, it's near my home and very near hospital. All the staff communicates will to us and really care about my mom. I like that, the community is more like my mom's personality than others we visited.

When I was looking around for a place two years ago, this was the cleanest one that I came across. It is still clean and organized. The staff keeps me well informed of happenings and/or issues. They use flyers, emails, texts, phone calls, in person. I have not received a carrier pigeon or smoke signal yet from them. The majority of the staff is very friendly and polite. There is a courtyard in the middle of the facility where residents walk and plant flowers or vegetable plants if they like, of course with supervision. I would highly recommend this facility.

The facility is the most caring and well run place. My loved one has since passed but it was hands down the place my siblings and loved having her there. I would recommend to others, their approach to memory care is fantastic.

It's been a very positive experience. We picked this community, because I had a better "feeling" about it; staff super-friendly and had less turnover in staff. I would recommend this community to other families.

Staff is friendly and wonderful with my loved one. They communicate with me about everything regarding my loved one, no matter the time. The facility is clean and smells nice. All of the residents rave about the food. My loved one does not eat and it is a challenge to get her to eat, but she seems to really enjoy the food. She just commented to another resident (they are at dinner) about how good the dinner is. He agreed. I feel blessed to have found this place for my loved one. Of course, I don't really understand why the cost is so high. But the cost is in line with all of the other places.

Overall all we were satisfied. What we really like about Oaks at Fayetteville is the friendly stuff that are always willing to give help and give support to the family. Based on our experience so far would recommend this community to other families.

We are most pleased! Excellent care; well maintained; personable/friendly staff. They offer weekly trips for shopping and entertainment; Transportation to medical appointments within Athens area; birthday parties; games and in-house group activities; weekly cleaning; daily trash pickup. Thanks for helping us find the facility.