Traditions Management

They are understaffed. However, we stay bc mom is bonded with the staff there. And- they are bossy enough to tell my stubborn & depressed stricken mother... you're coming to lunch to eat. You love music- you're coming to music trivia. They get her out of her head- which is good. The facility building overall is wonderful. It does NOT smell like a nursing home. I wish they had on- site therapy room. I wish their billing was more accurate. Staff know how to pacify others when they are upset.

Very homey and very friendly staff. Many of the residents are very friendly as well. They could increase the variety of activities. And following the level of care plan more consistently would be wonderful

The dining room is open from 7am-6pm;The activities are a very popular thing for the residents; they have their own physical therapy facilities

What we like the most about Traditions of Beaumont is that it is clean and the administrative staff were good. However, what they could improve on would be to have better communication and better training for CNA's.

Room not cleaned for 2 weeks, night care depended on who was on duty, Admin Staff some really helpful, others ignored notes, food usually cold, price increased by over [fee removed]on 5th day after moving in. Moved my sister out 42 days after moving her in-had to wait on new facility paperwork. Activities might be higher didn't wait to find out. Staff not aware she was moving. She spent 3 hours in the hallway while we put room together. No one to welcome us or answer questions so asked people as they walked by. She ate her dinner in the hallway. That's just part of the moving in problems. Not enough room for everything.

It is an affordable option for many who are looking for a place for their loved ones. The staffing levels are not ideal but they are adequate. We picked this community mainly because of the cost.

It was sufficient for an early stage dementia patient but as they progressed the staff wasn't able to handle them. Didn't get showers as promised wasn't always fed correct diet. The hallways usually smelled bad.

The meals that are prepared are inedible and the activities are boring. It is expensive if the food is inedible The independent duplexes are very nice. So in that respect, it's a great place to live. But we pay so much and can't eat. I'd move if I found better food.

We were very happy initially but with staff turnover, things have gone downhill sharply. I would tell them to look elsewhere.

It started off great but no support once the placement is completed. Not very happy overall with them.

The biggest complaint is medications and the medical director has never returned any calls. I've given up on that. One of my loved one's meds is routinely out of stock with Gardian Pharmacy. She was without it for 8 days. I finally asked if it could be called in to Walgreens for me to pick up myself. The nurse is helpful. Room cleaning doesn't seem to be completely regular, but is satisfactory.

The overall facility felt really sad. I felt like I was in a nursing home, not a place for senior Independent Living. It would be good for some, but was not right for my parents.

hey are short staffed, turnover. Communication issues between pharmacy and nursing. When it comes to the meals, it is not the quality we expected. Mom walked in and now spends most all of her time in a wheelchair. There are very limited activities for the memory care side.

most people are friendly and helpful especailly the receptionist and activities director. The interior needs renovating (rug, furniture, paint). The location is good. Get a new dietitian. Many of her recipes need to be removed.

We picked this location, because it was close to me. They were engaging with memory care patients. I would not recommend. We had a lot of billing issues, and a constant change to all levels of management. Also a [removed]% increase within 1 year of being there.

It was not nearly as nice, didn't have the size I wanted (2 bedroom/2 baths), elevator made great noise and seemed unsafe, flooring in hallway and elevator was not well maintained. Knew at once it wasn't what I was looking for.

Great atmosphere at Traditions of Lebanon. Villa is spacious. Great staff. Poor meal choices. Menu very plain, and inconsistent in preparedness.

The tour guide was helpful I was not impressed with the staff, as it appeared to be agency staff.

The interaction with the staff is good, but sometimes they don't return phone calls. We picked this community, because it was newer and a smaller community. they can improve on improve on communication and returning calls. Also, housekeeping is not cleaning like they should. The activites and food is fine, it's just the communication.

The move in process was confusing and felt like I didn't know who from Brookdale I should rely on for help and didn't know what to expect. Also, receive a lot of calls at all hours of the day/night from staff to provide non critical updates on my dad. Wish they had a text messaging system or portal to view communication