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Home Instead - Newport News, VA

739 Thimble Shoals Blvd Suite 1002-A, Newport News, VA 23606

For services offered:
(866) 374-4058
3.7
Review score
3 reviews
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Home Instead - Newport News, VA
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Home Instead - Newport News, VA
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

Recommended

We use home care services for my loved one through Home Instead Newport News and the experience has been very good. The staff is friendly and understanding. Based on our experience, I would recommend them to others.

Read all reviews

Home Instead - Newport News, VA

About the facility

To us, it’s personal. If you’re looking for extraordinary in-home senior care and companionship in the Newport News and Williamsburg areas, you’ve come to the right place. Contact Home Instead Senior Care to see how we can help your loved one live independently at home.

Newport News Home Instead Senior Care franchise owners, administrators and CAREGiversSM all share a passion for improving the quality of life for seniors and families in their communities. Here in Newport News and Williamsburg, we offer a range of non-medical senior caregiver services that can be customized to your needs so you’ll get exactly the help you need. Our CAREGivers are Hampton, Newport News, Poquoson, Seaford, Williamsburg, and Yorktown residents who are kind, compassionate and truly enjoy working with seniors. They are professionals, extensively trained in elder care, and all are screened, insured and bonded.

Home Instead, Inc. demonstrates commitment to quality care through our proprietary PEAQ program – Pursuing Excellence by Advancing Quality. In fact, we commissioned J.D. Power and Associates to routinely survey CAREGivers and clients to ensure consistent delivery of high-quality service.

At Home Instead Senior Care of Newport News, we work diligently to meet your needs and more; we strive to exceed them. Although...

Senior living options offered

  • Home Care

Home Instead - Newport News, VA

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Services

at Home Instead - Newport News, VA

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating

Compare

Home Instead - Newport News, VAHome Instead - Newport News, VA

739 Thimble Shoals Blvd Suite 1002-A,
Newport News, VA 23606

Quality Care @ HomeQuality Care @ Home

Serving North Chesterfield County,
Richmond, VA 23234

Home Care Assistance of Richmond, VAHome Care Assistance of Richmond, VA

1324 Gaskins Rd,
Henrico, VA 23238

Comfort Keepers of Franklin, VAComfort Keepers of Franklin, VA

220 Middle St,
Franklin, VA 23851

2 out of 10
Review Score3 reviews
9.5 out of 10
Review Score20 reviews
8.5 out of 10
Review Score3 reviews
8.5 out of 10
Review Score1 review

Starting rate

Not available

Starting rate

Starting at $XX/hr

Starting rate

Not available

Starting rate

Not available

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Schedule a meeting

Schedule a meeting

Schedule a meeting

Schedule a meeting

Share With Family

Share With Family

Share With Family

Share With Family

Brochure not available

Brochure not available

Brochure not available

Brochure not available

Call Now

Call Now

Call Now

Call Now

Reviews

for Home Instead - Newport News, VA

3.7 out of 5 stars
3 reviewsWrite a review
Overall Experience
3.7
Friendliness
4.7
Care Services
4.5
Value for Cost
4.0

Filters

1-3 of 3 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

October 17, 2025

2.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0

Not a bad company, but I found one that is better

Too much communication. Quality of care seems good as far as I know, I am paying for service for someone who is living in another state. I think it is too expensive, too high of a minimum of hours per visit.

Anonymous

Home Care

Family/friend

April 25, 2024

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Recommended

We use home care services for my loved one through Home Instead Newport News and the experience has been very good. The staff is friendly and understanding. Based on our experience, I would recommend them to others.

Anonymous

Home Care

Family/friend

March 21, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0

Would recommend

We like knowing that a trusting/caring person is with them to make sure they have a good evening meal and taking their medication accordingly.

Frequently Asked Questions about Home Instead - Newport News, VA

  • A Place for Mom has scored Home Instead - Newport News, VA 2 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
  • Call (757) 886-1230 to reach a resident at Home Instead - Newport News, VA.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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