5050 Hawthorne Dr, West Des Moines, IA 50265
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Arthur J
Child of resident/client
Bickford of West Des Moines
Staff and care is wonderful, food is good per my mother. My mom's room is nice sized for her and the staff keeps it clean. It is a wonderful secure facility with activities that my mom does not take part.
Read all reviewsBickford of West Des Moines
Bickford of West Des Moines
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.7 out of 10 Review Score26 reviews | 9.8 out of 10 Review Score80 reviews | 9.7 out of 10 Review Score169 reviews | 9 out of 10 Review Score9 reviews |
Studio Starting at $X,XXX/moStarting at $4,410/mo | Studio Not available | Studio Not available | Studio Starting at $X,XXX/moStarting at $4,500/mo |
1 Bedroom Starting at $X,XXX/moStarting at $5,171/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,250/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,700/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,100/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $6,130/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,150/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,200/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion
|
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living |
A Place for Mom has scored Bickford of West Des Moines with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Bickford of West Des Moines has 26 reviews with an average "overall experience" of 3.9 out of 5.
Arthur J
Assisted LivingFamily/friend
September 1, 2026
Staff and care is wonderful, food is good per my mother. My mom's room is nice sized for her and the staff keeps it clean. It is a wonderful secure facility with activities that my mom does not take part.
Anonymous
Assisted LivingFamily/friend
August 5, 2026
Overall there are staff members that are absolute stars who clearly care about the residents. The worker bees will always be. The unsung heroes with the most impact. That said, it is clear more education for the staff is needed. Bickford is taking steps to provide dementia training and I appreciate that proactive attitude very much. I don't think the Activities director is capable of recognizing her own deficiency in that department. She has repeatedly used language and displayed behaviors that are contraindicative to an environment that is a healthy and supportive place for residents with dementia or PTSD. However, I would not recommend this community to others. I have concerns that have never been addressed.
Tasha Lanz
Not SureToured community
May 19, 2026
Bickford has been amazing ! The assessment for my grandmother had a personal feeling and genuine evaluation. The facility is well kept, clean, and the staff is inviting and kind. Bickford has a budget friendly approach and offers a military discount. We are excited to choose Bickford for my grandmother and are looking forward to the thriving and independence she will gain.
Anonymous
Assisted LivingFamily/friend
April 16, 2026
The staff care is highly personalized with only about 35 residents. The staff is friendly and attentive and there are different activities each day.
Danielle B
Assisted LivingFamily/friend
March 2, 2026
The apartment is adequate but there is constant noise. Facility is clean. Staff - they don't seem to have dementia training which is disappointing. My Dad's biggest complaint is feeling treated like a child.
Anonymous
Assisted LivingFamily/friend
August 15, 2025
The staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a big thank you to A Place for Mom for recommending Bickford!
Julie B
Assisted LivingFamily/friend
November 5, 2023
In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been there a long time, and the sales team east to work with. With its locked facility and large courtyard my mom is safe. I know if something is going on they call me. When I left one of my first tours there a woman was driving by. She rolled her window down and told me her mom used to live there and anytime she was in town she does a drive by because she missed her mom and all the times she used to visit. The facility doesn’t have all the bells and whistles and updates, but from someone that went with a place that did I regretted it. This place has heart, kindness, and dedication. Thank you!
anonymous
Assisted LivingFamily/friend
February 23, 2022
The staff members at Bickford are wonderful, they really try to make the residents feel comfortable and in that home setting. Our loved one is still adjusting so she has not participated in the activities or eaten in the dining room yet, but she is really enjoying the meals. We would recommend this community to other familes.
anonymous
Memory CareFamily/friend
August 12, 2021
Everybody there has been really nice, there are some parts of the community that is very clean and other parts not as clean. Sometimes when we visit our loved ones they have cob webs in the corner of their room, and the toilet isn't always clean. Both our loved one really enjoy the meals and dining service, and when we do stop by there is always something going on for the residents. Overall we have been very happy but there could be room for improvement with the communication, sometimes it is a hit or miss with the head nurse.
Anonymous
Memory CareToured community
December 3, 2020
Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station. Offers a retreat room to allow time for move in. 30 day trial.
Anonymous
Memory CareToured community
November 27, 2020
Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station.
Patricia
Memory CareFamily/friend
August 17, 2020
I would highly recommend it. My mom is happy there. I believe she is well taken care of. They have a lot of great activities. I have been happy with them and so has she. My mom likes the food. They have different floor plans to choose from. My mom has a one-bedroom.
Daniel
Memory CareFamily/friend
June 15, 2020
Bickford of West Des Moines is a little smaller size community, and has a home like feel. The food is good. The staff is good. The rooms are on the small side which is common in senior living. They have outdoor space for the residents.
Jeff Bowlsby
Memory CareFamily/friend
May 8, 2020
My dad is not a joiner, the staff does their best to encourage him to participate in activities. The price for the area is pretty good, other places in the area are a lot higher. I like the smaller setting. I feel he gets more personalized care. The staff is wonderful. Food is not that great, they are having a hard time keeping a chef but they are working on it. It's nice that they are on one level so during the quarantine I can go to stand by his window and visit with him.
Anonymous
Memory CareFamily/friend
August 7, 2019
this place is a joke. the administer is never there and when she is, she is locked behind her office. the head nurse is a joke. she has a very bad bedside manner and doesn't seem to know what she is doing. most the time the staff can't be bothered. I would stay as far away from here as you can. house keeping is horrible.
Anonymous
Memory CareToured community
December 14, 2018
Another great tour. Very help and makes the decision somewhat difficult to make. Just a couple of things that will make our decision one way or the other.
Anonymous
Memory CareToured community
November 2, 2018
Seem very caring. Lacks natural light and decor is a bit dark and tired . Feels depressing
Anonymous
Memory CareToured community
June 23, 2018
The director, [Name removed], was very kind and knowledgeable. The facility, however, was dark and not cheerful. The rooms were very small and a bit dingy. A small facility. It could be a good solution for some, but not what I was looking for for my mother.
Anonymous
Memory CareToured community
November 30, 2017
While looking at various options for my loved one, we toured this facility. The feeling kind of has a traditional nursing home atmosphere. They called it a memory care but there seemed to be no designated area for memory care. We also didn’t seem people out and about which made it seem very isolated. My loved one would have to walk a long way to go to eat her meals and she is not much of a walker. The also seemed to be very pushy and wanted us to sign papers that day. Of course we went ahead and selected a different property.
Anonymous
Memory CareToured community
March 13, 2017
I toured this community for care. I was happy with the cleanliness of the community and the staff would answer my questions on the care that is offered. The menu was appealing. They do have activities for the residents. I would recommend families to see for themselves what this community can offer a loved one.
Bickford of West Des Moines
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Iowa’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Iowa’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
