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Brookdale Fayetteville

5125 Highbridge Street, Fayetteville, NY 13066

For pricing & availability:
(866) 374-4058
8.6
Review score
33 reviews
Add review
8.6
Review score
33 reviews
  • 5 star
    43%
  • 4 star
    39%
  • 3 star
    9%
  • 2 star
    9%
  • 1 star
    0%
See all reviews
8.7
Review score
36302 reviews
644 facilities
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Brookdale Fayetteville
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Brookdale Fayetteville
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Anonymous

Child of resident/client

4.0 out of 5 stars

Brookdale Fayetteville

The staff and caretakers are great. They are special people to do what they do. It took my loved one awhile to settle in but they are finally participating in activities and is enjoying the social aspect. The food and communication at times could use improvements, but the facility is kept very clean and organized. It is a safe place for family members to go and spend time with their loved ones.

Read all reviews

Brookdale Fayetteville

About the facility

Find your purpose and embrace a sense of belonging when you begin your care journey at Brookdale Fayetteville. Here, dementia trained team members learn about residents' histories, routines, and preferences to offer them person-centered care services each day. In an effort to provide well-rounded support, Brookdale Fayetteville offers two unique memory care programs. The Clare Bridge program — an exclusive brand of dementia care created more than 30 years ago — supports residents in the early stages of dementia. The program provides residents with six gently structured activities a day, which encourages the use of their individual skills and abilities. The Solace program provides an additional layer of support, and is designed for residents in advanced stages of dementia. This specialized program includes more hands-on personal care, such as assistance with grooming, and incorporates activities with sensory stimulation, like music and aromatherapy.

It’s also important to note that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and a 24-hour security system are also in place to provide added security and protection. While individual care services, meals, and housekeeping chores are managed each day, residents can look forward to more...

Senior living options offered

  • Memory Care

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Brookdale Fayetteville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Fayetteville
Select tour type
Select preferred date

Amenities

at Brookdale Fayetteville

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Pet Care Available
  • Cats Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Meeting Room
  • Library

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Live Well Programs
  • Live Musical Performances
  • Trivia Games

Compare

Brookdale FayettevilleBrookdale Fayetteville

5125 Highbridge Street,
Fayetteville, NY 13066

The Hearth at GreenpointThe Hearth at Greenpoint

150 Old Liverpool Rd,
Liverpool, NY 13088

Brookdale East SideBrookdale East Side

7164 East Genesee Street,
Fayetteville, NY 13066

Brookdale ManliusBrookdale Manlius

100 Flume Road,
Manlius, NY 13104

8.6 out of 10
Review Score33 reviews
9.2 out of 10
Review Score59 reviews
9.1 out of 10
Review Score53 reviews
9.1 out of 10
Review Score43 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

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Call Now

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Reviews

for Brookdale Fayetteville

8.6 out of 10
Review Score1-20 of 33 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.5
Care Services
4.1
Staff
4.3
Meals & Dining
4.3
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Brookdale Fayetteville with 8.6 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Fayetteville has 33 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 9/9/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

M. S.

Memory Care

Toured community

September 9, 2026

5.0 out of 5 stars

The staff was friendly and treated the residents with kindness and patience. We decided that this was the best place for our mom. She will be moving there soon.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Memory Care

Family/friend

August 26, 2026

4.0 out of 5 stars
Verified Review

Brookdale Fayetteville

The staff and caretakers are great. They are special people to do what they do. It took my loved one awhile to settle in but they are finally participating in activities and is enjoying the social aspect. The food and communication at times could use improvements, but the facility is kept very clean and organized. It is a safe place for family members to go and spend time with their loved ones.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

July 23, 2026

2.0 out of 5 stars
Verified Review

Poor communication

Poor communication related to family regards their family members reduced food and beverage consumption. It is believed they also have staffing problems. Also a concern for poor supervision of residents, a possible personal safety issue. Trip to the Emergency Room because of poor care - No one from Brookdale followed up with family inquiring about their loved one's health while in hospital. Some believe this resident should not have been accepted to live there in the first place raising questions about the intake process. Caregivers should get more than one opinion regarding the appropriate level of care needed for their loved one.

Laura T

Memory Care

Toured community

May 21, 2026

4.0 out of 5 stars

I really liked the walking activity they were doing and was a nice facility. I did find the wings to be long and could easy become disoriented as a new person. Overall I found the place not very and comfortable.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Memory Care

Family/friend

March 31, 2026

4.0 out of 5 stars
Verified Review

Great selling points but they do not meet those expectations"

The staff is extremely friendly and the aides that take care of my dad are wonderful. Like every situation there are pros and cons. It is hard to compare to other facilities. I would find it hard to 100% recommend this to anybody but not other what other alternatives are out there. That being said I am not 100% satisfied with the overall facility especially the communication after my dad moved in. He has had some really bad experiences that were not addressed as I would expect. There is little or no communication unless I reach out first.

Anonymous

Memory Care

Family/friend

February 6, 2026

3.0 out of 5 stars
Verified Review

Brookdale Fayetteville

They will tell you just about anything to fill a bed. They charge a lot for basic room and board. Residents can shower /bathe only twice a week.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

September 19, 2025

4.0 out of 5 stars
Verified Review

Would recommend

A lot of confusion about what personal items were needed and the receptionist often called with a list from the resident before checking with staff. my aunt usually stayed more in her room

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

William

Memory Care

Family/friend

August 21, 2025

5.0 out of 5 stars
Verified Review

Relieved we found a safe home.

I would recommend following a checklist to compare all communities visited. We chose Brookdale for a couple of reasons. We had previous interactions with one of the staff as she worked for my dad's previous place of residence. And secondly it worked out for me as I sometimes work on that side of town so I could stop by and visit

Anonymous

Memory Care

Family/friend

August 14, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Fayetteville

We chose Brookdale in Fayetteville because of proximity to her friends and proximity to my sister's place of work. We also chose it because it was the highest rated that her physical therapist has ever dealt with. Mom is doing very well and we are thrilled with the facility.

Anonymous

Memory Care

Family/friend

August 5, 2025

2.0 out of 5 stars
Verified Review

Our families experience

Dad had two incidences where he hit or punched someone and they immediately upped what he had to pay . They did not want him there. He had dementia of course. And they did not know how to handle his situation. They sent him to the hospital 3 nights in a row because he was waking up in the night and taking things out of the drawers etc. and they they tried to stop him with force, that he didn't understand. So he fought back. Again, he has dementia. They were not equipped with the knowledge they needed to take care of the not-perfect man with dementia.

Laura H

Memory Care

Family/friend

July 11, 2025

5.0 out of 5 stars
Verified Review

Wonderful Facility

They have lots of activities. She is well taken care of. Whenever I stop by the place is very clean. They have outings and good food.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

April 25, 2025

4.0 out of 5 stars
Verified Review

Brookdale Fayetteville review

There is a ridiculous "buy in". Over $[fee removed] on top of the monthly fee. You are responsible for all toiletry needs etc . They do have geriatric NP available so no need to try to figure out outside doctor appointments. I have heard from the staff nurse frequently.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

March 31, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Fayetteville

The facility is very welcoming and homey. You get a community feel when you walk in. I've found the staff to be very friendly and patient.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Charlene F

Memory Care

Family/friend

November 10, 2024

5.0 out of 5 stars

A wonderful place for your loved ones

I can’t begin to say how wonderful the staff and atmosphere are at this facility. My mother has adjusted beautifully. She’s clean well fed and happy. This facility has been a god send. When you walk in your greated with a smile . The place is so clean and so are the rooms. There’s always something going on.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jeff H

Memory Care

Family/friend

May 6, 2024

5.0 out of 5 stars
Verified Review

Brookdale Fayetteville Review

Staff was extremely caring and treated our mother as if she was their grandmother.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

December 5, 2023

3.0 out of 5 stars
Verified Review

Review for Brookdale Fayetteville

My biggest advice to any family and resident is to be on as little medication as possible and for families to monitor this closely, ask questions and actively participate in care. Then to visit often, which most don't and pay attention to the surroundings and to your loved one. The front desk people and front area was great! It started out well but with most of the staff changing and then many not staying the attention to detail suffered. The main problem was with medication and safety.- this was huge and as a result caused multiple injuries and almost cost my mom her life which is why I removed her. If they could get the residential section together with staff, cleanliness and safety it could be a good place.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
1.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Jeff Hallagan

Memory Care

Family/friend

June 23, 2023

5.0 out of 5 stars
Verified Review

Best place for our mother.

Brookdale Fayetteville is the best place for my mother. Their program and concept is exceptional. The staff from director down is great. Everyone knows my mother and her family by name. Brookdale is struggling with staffing like every other business. They are currently without a program director which is hurting the quality of their activity program. My mother is healthier because she is getting quality food and hydration. She is much stronger than before going to Brookdale when she lived on her own. Great experience to this point.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Jim

Memory Care

Family/friend

September 20, 2021

5.0 out of 5 stars
Verified Review

My Review of Brookdale Fayetteville

The community is well run. The staff are attentive and are quick to respond to questions or concerns. They have a wide variety of activities available for the residents to choose from. The staff are good at engaging the residents with activities as well.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pamela E

Memory Care

Family/friend

September 3, 2021

5.0 out of 5 stars
Verified Review

Acceptional care Brookdale Fayettville Memory Unit

This community looks at the whole person and the family system and tried to manage all variables to enrich the value of life for the individual. They go out of there way to build relationships with the residents as well as the residents building relationships and creating that community among each other.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Memory Care

Toured community

May 14, 2021

4.0 out of 5 stars
Verified Review

We had a virtual tour here, so we only got to see limited things online. But we liked what we saw enough that my loved one was actually going to go here. They ended up having some Covid cases at the time of his scheduled move-in, so they were able to place him at a different Brookdale temporarily until those Covid cases could get resolved. But we never did get to move in at Brookdale Fayetteville since my loved one passed away due to an unexpected medical emergency and subsequent decline shortly after moving in at that different Brookdale location - at no fault of theirs. But all the people I interacted with at Fayetteville were very nice, very friendly, very knowledgeable, and showed concern and empathy.

Brookdale Fayetteville

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Fayetteville

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know New York’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about New York’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Brookdale Fayetteville

  • Brookdale Fayetteville offers Semi-Private and Studio. Learn more.
  • Call (315) 637-2000 to reach a resident at Brookdale Fayetteville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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