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Brookdale Highlands

4250 Lakeland Highlands Road, Lakeland, FL 33813

For pricing & availability:
(866) 374-4058
8.0
Review score
64 reviews
Add review
8.0
Review score
64 reviews
  • 5 star
    53%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    14%
See all reviews
8.7
Review score
36473 reviews
644 facilities
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Brookdale Highlands
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Brookdale Highlands
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale Highlands

It was the nicest one that we visited. The Memory Care was really top-notch. And it was close to our house, which was really key so we could visit often

Read all reviews

Brookdale Highlands

About the facility

Look forward to new social opportunities and comfortable amenities, here at Brookdale Highlands. Residents can find assurance knowing their personal care needs will be met each day by trained and caring staff members. Choose from a variety of assisted living services, such as help with bathing, dressing, and managing medications, as well as memory care. Brookdale’s dementia-trained team members learn about residents’ histories, routines, and preferences in order to provide tailored and personalized service. Additionally, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also used to promote residents’ safety on-site.

One of the best perks at Brookdale Highlands is the peace of mind that comes from the HealthPlus program — an exclusive program designed to deliver a higher level of care without a higher cost. Here, residents benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN). Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided, as well as support for chronic conditions like diabetes, high blood pressure, and congestive heart failure.

With one-on-one care, transportation assistance, housekeeping services, and homemade meals served...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Highlands

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
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    1 BedroomStarting at $XXXX/mo
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    2 BedroomsStarting at $XXXX/mo
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    1 BedroomGet a quote from your local advisor
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    2 BedroomsGet a quote from your local advisor

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
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    Semi-PrivateStarting at $XXXX/mo
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    Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Highlands
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Brookdale HighlandsBrookdale Highlands

4250 Lakeland Highlands Road,
Lakeland, FL 33813

Lake Morton PlazaLake Morton Plaza

400 S Florida Ave,
Lakeland, FL 33801

Grand Villa of LakelandGrand Villa of Lakeland

2111 Lakeland Hills Blvd,
Lakeland, FL 33805

Grace Manor at Lake Morton community exteriorGrace Manor at Lake Morton

610 E Lime St,
Lakeland, FL 33801

8 out of 10
Review Score64 reviews
9.5 out of 10
Review Score60 reviews
9.4 out of 10
Review Score156 reviews
9 out of 10
Review Score41 reviews

Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Care types offered

1

Memory Care

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Download brochure

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Call Now

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Amenities

at Brookdale Highlands

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services

Meals & Dining

  • No Sugar
  • Special Dining Programs
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Computer or Media Center
  • Beauty Salon

Recreational areas

  • Fitness Center
  • Game Room
  • Billiards Lounge
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Other Religious Services
  • Brain fitness / Dakim
  • Forever Fit
  • Wine Tasting

Reviews

for Brookdale Highlands

8 out of 10
Review Score64 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.8
Staff
4.1
Meals & Dining
3.5
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Brookdale Highlands with 8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Highlands has 64 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 64 reviews

Last Updated: 8/18/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 18, 2026

3.0 out of 5 stars
Verified Review

Brookdale Highlands

It's probably a good place for healthy adults, but it was not the place for my husband. The sales person at the facility and the person at A Place for Mom sold an idyllic experience , but the reality was far different for my husband. We should have been guided to a different level of care.

Mila C

Not Sure

Toured community

June 22, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

From the moment I stepped into Brookdale, I felt welcome and knew that my mom would also feel very welcomed and it would like home. Every staff member we came across was super friendly.

Anonymous

Assisted Living

Family/friend

June 16, 2026

3.0 out of 5 stars
Verified Review

Review for Brookdale Highlands

The residents and people are friendly and helpful. It could be better organized so that when you move in everything is in order. It was very piecemeal for my mom. I would recommend Brookdale to others.

Anonymous

Assisted Living

Family/friend

January 7, 2026

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Brookdale Highlands

[name removed] hated the place and I moved him out. Management was HORRIBLE! Minus 1. Those people took an extra $[removed]+ out of [name removed] account and I had to call Omnibus to get it back. They are awful! They are really nice when trying to get you in the place but once you are in management is non existent for any problems or solutions. I wouldn't put my dog in that place.

Anonymous

Assisted Living

Family/friend

November 14, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Highlands

It was the nicest one that we visited. The Memory Care was really top-notch. And it was close to our house, which was really key so we could visit often

Anonymous

Assisted Living

Family/friend

November 10, 2025

1.0 out of 5 stars
Verified Review

Review for Brookdale Highlands

They don't respond and they charged my mother for services she wasn't getting nor did she need. She's moving! She also said the food is not good.

Anonymous

Memory Care

Family/friend

September 25, 2025

1.0 out of 5 stars
Verified Review

Brookdale Highlands experience

Brookdale -1. The worse experience I have ever encountered in the five months my mother was there. She was asked to leave because of her Alzheimer's aggitation. She was unhappy. The food was an embarrassment there. Untrained staff who in the weekends were on their phones the whole time. She is now in a deluxe memory care that is fantastic. She looks healthy , not one ounce of agitation there doctors decreased her medication).

Gordon

Assisted Living

Family/friend

September 8, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Highlands

Mom is making friends fast and enjoying the place. I would recommend to others.

Anonymous

Assisted Living

Family/friend

August 12, 2025

4.0 out of 5 stars
Verified Review

A great option for your loved one

I particularly notice the upper leadership is very kind and caring. They have an open door policy to meet with you and talk through any issues and go above and beyond to accommodate your needs. The accessibility of the on site Nurse Practitioner is a wonderful benefit. I think the activities and outings for the community are superb and they really cater to their residents.

KDC

Assisted Living

Family/friend

June 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Total Contentment

My brother and I toured several assisted living homes for our mom and we felt Brookdale was superior, by far, for many reasons. My brother jokingly said the Brookdale director paid $5 to many residents for them to come out and be friendly. We didn't get that at any other place ( and she did not pay them, by the way). The staff, within just a short while, knew my mom and even us! The staff is so sweet to all the residents!! There are always so many activities for the residents to enjoy. It's actually hard now to reach mom on her landline as she's always out of her room enjoying being with other residents in one of the lovely screened porches or the gazebo, if weather allows. The temperature in the common areas is nice for the residents and they monitor the heat in their own apartments, to their liking. The main thing that swayed my brother and I about Brookedale's staff is that they have nurses there all the time that really work with my sister ( mom's medical power of attorney) to monitor her occasional issues (UTI or ear wax buildup) as well as her daily medicines,etc. The staff really could not be any nicer or accommodating to mom - like when she oversleeps and would otherwise miss her noon meal, which is their main meal- they have taken her a tray. We are thrilled with how mom is treated there and how much she likes it there ( food too!!)

Anonymous

Memory Care

Family/friend

April 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Grateful Spouse

Accessibility to the on site nurse. Everyone made a point to call me by name. Promptly answering the door. Most were willing to help with messes

Colleen E

Memory Care

Family/friend

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Like a Family

My daughter and I were pleased to find a facility as nice as this one for my husband’s care. Brookdale staff is friendly and caring. They call clients by their names and are upbeat. They have a good time while working around the clients. And they decorate the public rooms for the holidays, just like being at home. It’s a very comfortable place with something for everyone.

Anonymous

Assisted Living

Family/friend

March 17, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Brookdale Highlands review

My experience was not great. My mom liked the place ok. Food was alright. The staff only seem to check on her when I was there, according to my mom, this was true. This was an assisted living situation; she got very little assistance.

Susan W

Assisted Living

Toured community

December 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Lovely community- very friendly

Anonymous

Assisted Living

Resident/client

December 12, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

My opinion

When I first got here I didn't want to leave my home. Care was spotty. After a few months. Things gradually got better and I made some friends. The staff is very friendly. The care improved. The food is up and down. Overall I do like it here.

Anonymous

Assisted Living

Family/friend

September 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Just nice community. Nothing is perfect but it meets his needs and then some overall good place.

I like the size of the facility. It's not too big now too small. They seem to do their best to get people engaged. Unfortunately with my father-in-law, he can't hear very well and he can't see very well so he can't really be included in bingo or any of the games that they play. Of course, that is not their fault that's circumstances. The only thing he really complains about is how long it takes to get served on the meals.

Kela C

Assisted Living

Family/friend

August 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Moms place

The staff is really super friendly and seem to know the residents well . My mom really likes the facility and the staff and activities. I have been to numerous assisted living facilities and have never found one as nice as Brookedale.

Anonymous

Assisted Living

Family/friend

August 16, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
2.0

Review for Brookdale Highlands

I've made no bones about our experience at Brookdale. They failed to let it be known there was Covid in the population until there were 14 cases. Had we known we wouldn't have eaten meals in the dining room. My husband caught it and was hospitalized where he almost died. He's left severely disabled. The tech response was often nonexistent. The food was cold and unacceptable The nurses were hard to contact Some time after we left, I was contacted by a person from corporate and I told them how disappointed we were. In investigating various other assisted living facilities before going to [removed], I learned they are thousands of dollars more expensive No I would not recommend Brookdale

Anonymous

Memory Care

Family/friend

August 5, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Not a place for your loved ones should they become sick while living there

My Dad passed but not before losing a foot to the incompetent care of Brookdale Highlands. They left him in bed for a week and half while he was sick and he developed bedsores. I had to send my father to hospital myself after I was away a week and found him not eating and just left in filth in his bed before as they claimed they were assisted care and they don't supply nursing care, so they just left him there.

Betsy

Assisted Living

Family/friend

June 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
1.0

Our Experience

My loved one is currently a resident at Brookdale Highlands and overall the experience at this facility has been good for her. The cleanliness and friendliness are great. The staff and care services are good. The food is the biggest complaint and it has never gotten better - no seasoning, cold when it is supposed to be hot, you have to sit at the table for about a half hour before it is served (they bring out one plate at a time).

Brookdale Highlands

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Highlands

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Brookdale Highlands

  • Call (863) 701-7820 to reach a resident at Brookdale Highlands.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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