3570 Heritage Club Dr, Hilliard, OH 43026
Anonymous
Child of resident/client
Carriage Court - Hilliard
What we like the most about the community is that the aids and the nursing staff seem like they genuinely cared about Mom. Even though she was only there a short time
Read all reviewsCarriage Court - Hilliard
Find yourself among friends and neighbors at Carriage Court Senior Living in Hilliard, Ohio. The community offers independent living plus, assisted living, and memory care — a continuum of care that helps enable seniors to age in place. Conveniently located along Main Street, residents have easy access to Roger A. Reynolds Municipal Park, local restaurants, and shops.
Carriage Court Senior Living offers an array of services and amenities. Residents can savor made-to-order meals at Wendell Station, the community’s restaurant, or invite family and friends for a private dining experience. For a day on the town, join a group outing to discover all that Hilliard offers. But if residents prefer to stay home, there’s plenty to do, including guest speakers, games, and live music. Other amenities and services include:
Residents within the independent living plus community enjoy a hybrid between independent and assisted living. This means they live in private apartments with access to services and amenities but don’t require help with personal care. The lifestyle is offered at a lower rate.
Assisted living residents live in private apartments with help from trained caregivers who follow personalized care plans. These personalized care plans are designed to help...
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Carriage Court - Hilliard
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.9 out of 10 Review Score90 reviews | 9.6 out of 10 Review Score55 reviews | 9.5 out of 10 Review Score50 reviews | 9.4 out of 10 Review Score22 reviews |
Studio Starting at $X,XXX/moStarting at $3,085/mo | Studio Starting at $X,XXX/moStarting at $4,215/mo | Studio Starting at $X,XXX/moStarting at $4,800/mo | Studio Starting at $X,XXX/moStarting at $3,565/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,775/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,320/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,673/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $6,475/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $8,500/mo | 2 Bedrooms Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Memory Care |
for Carriage Court - Hilliard
A Place for Mom has scored Carriage Court - Hilliard with 7.9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Carriage Court - Hilliard has 90 reviews with an average "overall experience" of 3.9 out of 5.
Barbara Leman
Not SureToured community
July 22, 2026
We were lucky enough to have worked with [name removed]. She was very knowledgeable and genuinely caring about how Carriage Court could benefit my Father-In-Law. Although he could not be accepted into the facility, she has continued assisting us with a placement. If there’s any chance he improves to the point of being accepted here, we would move him!
Robert Lee Bentley
Assisted LivingFamily/friend
July 10, 2026
My father recently moved in [date removed]. After several attempts to meet with their so-called primary care doctor, my father had to go to an urgent care instead which they found cancer growing in his throat. Once he was finished at the hospital and recovered from surgery he went to move back. Now there's no director of nursing apparently and the nursing staff threatened to not give my father his medication. Bottom line is this place is unsafe and should be investigated.
Chris Z
Not SureToured community
May 14, 2026
Carriage Court is a lovely senior community. It is in a perfect location tucked back next to the golf course and condos that offer a nice little cocoon for the grounds and away from busy Main Street. They have a beautiful courtyard that is enclosed so residents don’t wander off but can still enjoy. Restaurant style dining, many activities make and a caring staff make Carriage Court a community that should be at the top of your list. Also, our tour guide Raven was sweet, knowledgeable and knew every resident’s name. That’s a plus in my book.
Dana N
Not SureToured community
April 16, 2026
The staff are very warm and welcoming. Carriage Court feels very homey. The front porch with rocking chairs is a big plus. The outdoor grounds were very pretty and inviting. I was there for my father, but I said that I would like to stay there, when that day comes!
Anonymous
Assisted LivingFamily/friend
March 4, 2026
What we like the most about the community is that the aids and the nursing staff seem like they genuinely cared about Mom. Even though she was only there a short time
Maureen
Not SureToured community
February 17, 2026
Very helpful information provided. The facility was nice. The studio rooms seem small but the bathrooms were nice especially with the roll in shower. I greatly appreciated the time given to us.
Anonymous
Assisted LivingFamily/friend
November 12, 2025
Carriage Court has an extremely friendly atmosphere and people. We would recommend this community to other families.
Corbin K Willis
Assisted LivingFamily/friend
September 11, 2025
Not to paint with a broad brush but every single one of these facilities that is within your price range is a nightmare. If you can’t afford $[fee removed]k per month then you are in for a rude awakening. Carriage court is no different even though we pay a lot of money for my father-in-law to stay here. Pros - seemingly a lot of staff, stays fairly clean and doesn’t have the pervasive urine smell like other places, dining options have good rotation, rooms are decent/expected, nice location, residents seem happy and cordial with each other, and front desk staff are always present/available. Cons - director is IMPOSSIBLE to reach. [name removed] makes herself scarce at all costs. At times won’t even walk 10 feet out of her office to speak with you. The actual patient care staff are not good. They have left my FIL in his room to miss meals more times than I can count. They allowed him to fall in the shower despite being 3 ft away. They do not come when alerted. Low expectations are a must here.
Anonymous
Assisted LivingFamily/friend
September 9, 2025
They have a big turnover of staff. Some not so friendly or helpful. Cleanliness of room was only fair. Pricing misleading at first. So many things not included as we were led to believe Big turnover of staff. These residents need consistency and faces they grow to depend on Most staff friendly
Anonymous
Assisted LivingFamily/friend
June 25, 2025
Carriage Court has made every effort to accommodate my mom, especially with all her issues. The nursing staff and care staff are impeccable. I believe they have three different room sizes. I recently moved my mom to the first floor in one of the smaller rooms. I was disappointed they increased the room by $[removed] last month, but it's all my mom needs. They have Sunday lunches for families during holidays. They offer transport to appointments, and they have activities, but my mom doesn't participate.
MB
Assisted LivingFamily/friend
June 24, 2025
HR and management of accounts and other managers need to Communicate clearly to each other. So they won't have this problem in the future. Not truthful. They said they could get [name removed] in within 3 days. Took a deposit check, then said she would have to wait two weeks. She was in a position where she needed a place asap.
Tom P
Assisted LivingToured community
May 27, 2025
Mom received excellent care in the short time she was there. Everyone at Carriage Court made us feel like Mom was very important to them. And when she passed some of the members of their team were visibly upset, and shared their feelings with us.
Carla P
Assisted LivingFamily/friend
May 9, 2025
Staff is friendly and good care is provided. The meals are good. Snacks and drinks are provided. Medical staff is consistent with dispensing medication and does follow up checks if there is an issue. Costs are as agreed and reasonable for the services provided. Transportation for medical issues is currently limited but working on expanding days.
Diana Dush
Assisted LivingFamily/friend
April 1, 2025
My experience with Carriage Court could not have been better. From the initial tour, to the admission process, and ultimately through my mother's passing, they showed nothing but true care and compassion. They created a personalized plan for my mom, and when things changed with mom, they pivoted. The facility is a warm, nurturing environment as soon as you walk in the lobby. If you are considering assisted living or memory care for your loved one, I highly recommend.
Jerry M
Memory CareFamily/friend
March 6, 2025
The people taking care of mom are great she has become very attached to most of them. The top of the staff with the exception of the lady that showed me everything and got us in are a joke. They call home number and leave messages and you can not get them back. The finance lady is worse they been having her call me for last 8 months to get set up on line to see the bills so can be paid in time. Would tell anybody looking there to get thing set right before moving in because it won't change after. The point system they have set up for billing is very fair. Room is great the activities are good but mom got better and slow for her. The good thing is they take her to assisted living for some stuff to help.
Anonymous
Assisted LivingFamily/friend
August 19, 2024
Poor communication. My mom (who was I continent) was regularly left with a mattress with no sheets or mattress protector. Her mattress and carpet are ruined. The room reeks. We are leaving.
Anonymous
Memory CareFamily/friend
April 15, 2024
We chose Carriage House because of friends who had parents there a few years ago. I thought it was a good place based on how it was for them, but they were on the assisted living side and not the memory care side. It was clean and bright and not drab and dreary like the memory care side. Not what we expected, thought it would be just as bright and cheery especially for the cost. It's like "let's just put them in the back of the building out of the way". It's a depressing area. It needs much improvement.
Anonymous
Assisted LivingFamily/friend
February 16, 2024
I would recommend Carriage Court to others.We picked it because my mom seemed to like it best, and they accept Medicare waiver at least in some circumstances, and the staff seemed friendly.
Cathy
Assisted LivingFamily/friend
August 1, 2023
I would recommend! The tour experience was really pleasant and informative. We picked this community because of staff knowledge and friendliness, the accommodations and location.
RM
Assisted LivingFamily/friend
July 26, 2023
The staff--from the executive director, to the admissions counselor, to the nursing staff--all are awesome communicators and immediately responsive to questions/concerns we had while transitioning my brother from a SNF to assisted living. I feel confident in the care my brother is receiving, as staff check on him several times a day. Carriage Court is immaculately maintained. It feels like an upscale hotel, with its large always-burning fireplace in the lobby/gathering space. The dining room is open pretty much all day and has a generous menu on each table from which residents may pick and choose. My brother is extremely fond of his morning omelet. There's also a snack bar and a constant supply of hot coffee in the snack area. There are Happy Hours at which special food treats are served; these serve as a nice social time for residents to come together. I know there are lots of entertainment and recreational opportunities available..The reception desk staff are very welcoming and seem to know all the residents by name. There's one gentleman who works the desk that is particularly kind. The maintenance person, [name removed], has been extremely helpful in making sure that my brother is comfortable in his room, and stops just to chat with him at breakfast. Everyone's so personable! Especially key to insuring that everything is top-notch care-wise is [name removed] on the nursing staff. I just get such a warm feeling from the people at Carriage Court. They make it feel like home, all the way down to the rocking chairs on the porch.
Carriage Court - Hilliard
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
