90 West Ave, Brockport, NY 14420
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Richard C
Sibling of resident/client
My brother's experience
Very clean, the staff is very nice and friendly, they're always there to help the patients, I can't say enough about how helpful and friendly they are. The meals are very good also and there's always choices for the patients. And the landscaping is beautiful.
Read all reviewsEvergreen Place
Evergreen Place is a senior living community in Brockport, New York. This peaceful retreat offers beautifully landscaped grounds and gardens with raised garden beds. Sun-filled common areas await residents inside for activities such as movie nights, game nights, and fitness classes.
Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community has studio and one-bedroom floor plans with spacious closets, walk-in showers, and individually controlled climate systems. Residents can enjoy amenities such as daily meals in the elegant dining room, complimentary transportation, and housekeeping services.
The community is within walking distance of shopping options available at the Northhills Shopping Centre and Brock Shopping Centre. Nearby dining ranges from pizza, sushi, and Italian to Indian cuisine. Popular attractions include McArthur Island Park, where residents can enjoy miniature golf at McArthur Island Mini Golf.
Evergreen Place operates an enriched housing program, which in the state of New York includes provision of room and board, housekeeping, personal care, and supervision to five or more adults in a setting similar to independent living units.
Evergreen Place Inspection Reports
Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits
Evergreen Place
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.3 out of 10 Review Score67 reviews | 9.5 out of 10 Review Score25 reviews | 9.5 out of 10 Review Score25 reviews | 9.5 out of 10 Review Score20 reviews |
Studio Starting at $X,XXX/moStarting at $4,695/mo | Studio Starting at $X,XXX/moStarting at $4,605/mo | Studio Starting at $X,XXX/moStarting at $6,278/mo | Studio Not available |
1 Bedroom Starting at $X,XXX/moStarting at $6,695/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,010/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,527/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,735/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,845/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,154/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,235/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Independent Living |
for Evergreen Place
A Place for Mom has scored Evergreen Place with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Evergreen Place has 67 reviews with an average "overall experience" of 4.1 out of 5.
Richard C
Memory CareFamily/friend
August 21, 2026
Very clean, the staff is very nice and friendly, they're always there to help the patients, I can't say enough about how helpful and friendly they are. The meals are very good also and there's always choices for the patients. And the landscaping is beautiful.
Anonymous
Assisted LivingFamily/friend
July 22, 2026
Since they are short-staffed and everyone is overtaxed, Some things do fall by the wayside once in awhile, but there are some things that are well done and there are some really good people that work there. I wish I could remember all their names to highlight them. Sometimes it takes a while to get the rooms cleaned. Sometimes it takes a while for the laundry to come back. Supposed to be a quick turnaround within a day or so, but sometimes it does take longer and things often disappear. When my mother first joined Evergreen back in [Date Removed], the food was pretty good. She used to praise the meals almost everyday. Now things are getting less and less fresh. I'm sure that it's due to budget cuts or supplier changes or something. I will highlight the activities. Kathryn does a wonderful job with this. They have music sometimes two to three times a week in the afternoon before dinner. My mother enjoys those very much. She also enjoys the book club service that they provide. Many of the AIDS are wonderful. I know they're doing a hard job and so I do my best to say thank you to them and show my appreciation for them every time I see them.
Anonymous
Assisted LivingFamily/friend
July 9, 2026
3 1/2 mostly because of the poor food offerings. My mother has ordered groceries because nothing tastes good and she was sick to her stomach twice so far. I really wish the quality and options were much much better
Rachel
Assisted LivingFamily/friend
May 14, 2026
Expect a long delay in switching over to the on-site doctor. Communication is inconsistent. I would recommend it. They have a nice variety of activities for residents.
Anonymous
Assisted LivingFamily/friend
February 3, 2026
Most everyone that I have interacted with seems very friendly and I like the look of their calendar of activities. There are many things on there that my mother is interested in and I look forward to her taking part in those. I do feel like there is some communication breakdown between us and the staff and between the morning and evening shifts.
Anonymous
Assisted LivingFamily/friend
September 18, 2025
I would say the staff is friendly overall. They seem to be short staffed. The servers do a good job. House keeping not great. A lot of clothing missing. They don't change bedding much. My mother had the runs and then it cleared. The following week I was straightening her blankets and I noticed diarrhea on her sheet from the week before. I had to pull the sheets off the bed. Brought it to the laundry. Demanded it get cleaned. Another time I had to clean up her floor and also gather garbage. The front desk has a stack of mail for my mom they gave it to me and there were Christmas cards and bills from [date removed]. I visit her 3-4 times a week and none of the front desk gave me her mail. The only reason I got notified was from a pharmacy that was cancelling her meds. They never gave me her bills. The food is often cold or hard. I visit mostly at dinner time. She hates when her veggies are cold. Often when she asks for drinks they tell her not until meal time. Drinks should be available. Activities...on the memory care side there aren't many activities. I think once in a while my mother said they have a lady who plays music and my mom uses a tambourine. On the assisted living side, there are more activities available.
Anonymous
Assisted LivingFamily/friend
August 7, 2025
I can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.
PattyT
Assisted LivingFamily/friend
June 15, 2025
It’s really hard for me to give an adequate evaluation since my father-in-law was only there for three days. What I can’t tell you in those three days his Foley was not changed right the first night. On the second night he was on the floor he fell. And then was hospitalized and did not return. He passed away on [date removed]. The nursing staff was very nice, and call us immediately.. This was our experience for three days.
Vince and Lori G
Assisted LivingFamily/friend
May 8, 2025
[name removed] was the representative that helped us through the process. He was wonderful. Easy to reach and always good advice. Thank you all! We were interviewed by several facilities. The evergreen place is a good fit for our sister.
Anonymous
Memory CareFamily/friend
May 1, 2025
The price is pretty high and their food isn't very good. However, what we like the most about Evergreen Place is their very friendly and family-like. The facility itself is beautiful and yes, we would recommend this community to other families based on the experience we have had so far.
Anonymous
Memory CareFamily/friend
March 12, 2025
This is not the place for memory care. When my loved one wants to go home, they call me instead of handling it. But not all employees do that, some are great some are just so-so. Nurses and normally good. It the staff ot aids that are less then 2. from 5 to 1 I hate the price i am paying for what i am getting.
Anonymous
Memory CareFamily/friend
February 26, 2025
We chose Evergreen Place because it was clean, people were friendly, and it was close to home. There is not much experience taking care of patients with Lewy body dementia. There are no RNs.
Anonymous
Assisted LivingFamily/friend
August 14, 2024
The staff is friendly and very helpful. Highly recommend Evergreen Place.
Anonymous
Memory CareFamily/friend
June 28, 2024
The care givers were excellent. Had to keep after management to maintain cleanliness. Activity schedule was posted but rarely executed. Not a problem for my mom since someone from our family was there every day to entertain her. Overall I would recommend this facility to others.
Rodney R
Memory CareFamily/friend
May 3, 2024
People are friendly and nice to patients and families that come in to see the patient. Dinners are great. I just wished workers did more with the patients. More activities. Fun stuff and movement things to do. If Evergreen Place does have activities they should share more with family members to let them know what going on.
Deborah T
Memory CareFamily/friend
May 1, 2024
The staff in the memory care unit is attentive and caring. The food is healthy and looks good. The director of memory care has daily activities for the residents. The hair salon does a nice job!
Anonymous
Assisted LivingFamily/friend
April 5, 2024
The facility is well kept and residents rooms are clean and spacious. It's just understaffed as all facilities in the area. The staff that shows up are very helpful. They are short staffed most weekends and holidays. They need more "reliable" care.
Anonymous
Memory CareFamily/friend
March 20, 2024
My loved one is currently a resident at Evergreen Place and the experience has been very good overall for him. I would recommend this facility to others.
Penny C
Memory CareFamily/friend
December 21, 2023
Shopping for adult care is a difficult undertaking that involves many difficult decisions. From the quality of service, administrative assistance, and impeccable grounds, I felt reassured choosing Evergreen Place for my loved one.
Izzy M.
Assisted LivingToured community
December 19, 2023
I visited Evergreen Place for a tour and had a wonderful experience. The outside is very well kept and when I walked in I immediately felt welcomed. It looks as though everything from the floors to the paint have been updated. Residents appear to be happy, clean, and cared for. I loved watching staff interact with residents. They have such a warm and familial way of caring for them, and you could tell that there is genuine compassion for them. Although I am just researching options for down the line, I am comforted to know that when the time comes, Evergreen Place will be my choice.
Evergreen Place
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know New York’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about New York’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
