What room types does Gardens at Ocotillo Senior Living offer?

Gardens at Ocotillo Senior Living offers Studio and 1 Bedroom. Learn more.

How does A Place for Mom score Gardens at Ocotillo Senior Living?

A Place for Mom has scored Gardens at Ocotillo Senior Living 8.7 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

What is the phone number for Gardens at Ocotillo Senior Living?

Call (855) 608-0493 to reach a resident at Gardens at Ocotillo Senior Living.

Gardens at Ocotillo Senior Living | Assisted Living & Memory Care | Chandler, AZ 85248

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Compare

Gardens at Ocotillo Senior Living 1601 West Queen Creek Road, Chandler, AZ 85248	Brookdale Chandler Regional 750 South Pennington Drive, Chandler, AZ 85224	Clarendale of Chandler 5900 S Gilbert Rd, Chandler, AZ 85249	The Enclave at Chandler Senior Living 4950 W Chandler Blvd, Chandler, AZ 85226
8.7 out of 10 Review Score101 reviews	9.6 out of 10 Review Score103 reviews	9.6 out of 10 Review Score61 reviews	9.3 out of 10 Review Score89 reviews
Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo
2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo
Active promotion No	Active promotion No	Active promotion No	Active promotion No
Pet friendly Yes	Pet friendly Yes	Pet friendly Yes	Pet friendly Yes
Care types offered 3 Assisted Living, Memory Care, Independent Living	Care types offered 1 Assisted Living	Care types offered 3 Assisted Living, Memory Care, Independent Living	Care types offered 3 Assisted Living, Memory Care, Independent Living
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

DO NOT consider Gardens for your loved ones

Putting my loved one in this assisted living facility has been a nightmare from day one. The facility has repeatedly increased its prices without proper notification or a valid explanation for the increases, which is both frustrating and concerning. Staff turnover has been absolutely staggering. In just one year, the facility has gone through **three executive directors, three directors of nursing, and three nursing managers**. I have lost count of the caregiver turnover. This level of instability raises serious concerns about consistency of care, management, and the overall well-being of residents. Nearly every aspect of this facility has steadily declined since my loved one moved in a year ago. There are currently numerous apartments sitting vacant for months, just on my loved one’s floor alone. Maintenance and cleaning services have also gone without adequate staffing for months at a time because the facility seemingly cannot retain employees in these essential positions.

3.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Staff

5.0

The Gardens at Ocotillo wasn’t right for me. We looked at several apartments, and all were above my price range. There were a/c units in each one that would interfere with placement of furniture, There is a point system for eating meals that makes no sense to me. Overall it just wasn’t my cup of tea.

Response from Gardens at Ocotillo Senior Living

October 14, 2026

Thank you for taking the time to visit The Gardens at Ocotillo Senior Living and share your feedback. We understand that choosing the right senior living community is a personal decision, and finding an apartment home, lifestyle, and price point that meet your preferences is important. We would also like to clarify our Independent Living Dining Program, which is designed to provide flexibility, convenience, and value rather than requiring residents to purchase a traditional meal plan. Our monthly rent includes 30 meal credits that residents may use for breakfast, lunch, or dinner based on their preferences. For those who enjoy dining with us more frequently, optional plans offering 60 or 90 monthly meal credits are available. This approach allows residents to choose when and how often they dine while enjoying the convenience of our community's dining services. We appreciate your observations regarding apartment layouts and recognize that individual preferences for space and furniture placement vary. While The Gardens at Ocotillo may not have been the right fit for you, we sincerely appreciate your consideration and wish you the very best in finding a senior living community that feels like home.

4.0 out of 5 stars

Verified Review

The Gardens at Ocotillo Memory Care

My mother was in their memory care section of the facility. The staff were always attentive to ours or my mother's concerns. Based her condition they modified her food to meet her needs(blending) to make easier for to feed her self. The facility was always clean and well maintained. We did have Hospice of the Valley augment her treatment and care which was a wonderful experience working with them. They have two sizes of rooms available in memory care section. We chose the larger of two choices. They do not supply any furniture for the room, so we needed to supply the bed, chairs, desk... after mother passed away we were give a couple of days to clear the room out which was hard at that moment. Overall it was a great place for my mother. She was not there very long. Only about two months

5.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Activities

3.0

Staff

5.0

Meals & Dining

4.0

A good move for family member

Nice apartments, beautiful area, and wonderful staff! The independent living section of the facility is servicing more folks with mobility issues than many other of the "independent" facilities in town. Perhaps the average resident is less likely to be as physically active, and at a stage moving closer to assisted living as well. For us, this is perfect. My husband teeters between independent vs assisted, and we are trying to keep him as "independent" as possible. The PT staff are full time, can focus on geriatric issues with therapy, and are excellent at what they do! Having this service "in house" is extremely convenient as well! Having a large pool is another reason we chose this facility. There are open pool times a couple of days a week which are supervised, and our PT person will be doing an extra 1 on 1 pool session weekly as therapy. For some elders, this residence may not be the best fit for where they are at mentally or physically, but for us it was the best choice.

1.0 out of 5 stars

Verified Review

Cleanliness

3.0

Friendliness

5.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

3.0

Meals & Dining

1.0

Keep raising the prices and the service keeps getting worse

We couldn’t be more disappointed with this facility. While the front desk staff are great, the rest of the service and facility needs drastic improvement. The food is terrible and seems to be getting worse. The housekeeping service is very sporadic and my mom has gone weeks without her room getting cleaned. The resident activities are also minimal and there are none run by the actual employees of the facility- they seem to require the residence to run their own activities. Again, for a place that keeps raising the price we are very disappointed.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Staff

5.0

Meals & Dining

3.0

Would recommend

Overall very happy, staff is amazing. I would say so far the only negative comments I can make is maintenance takes a while to get to a request, servers at the cafe don't really explain the ordering process and how to pick everything for new residents so it was confusing for my parents at the beginning. M They wish the patio was a little bigger and not walled in so they could see when they are sitting down but the apartment is the perfect size for them.

4.0 out of 5 stars

Verified Review

Review for Gardens at Ocotillo Senior Living

My mother was in their Memory Care Facility. Her room was quite large and provided room for her bed, desk, recliner chair. Plenty of extra storage as well. Room and bathroom were always clean and maintain. Staff was courteous and interacted with the residents well. A staff member used to engage the residents with games and activities. The food was good per mother's opinion. What was the biggest help to us was engaging Hospice of The Valley to assist her and their staff in her care. She suffered from dementia which required their expertise. She was there about 4 months before she passed away for dementia. We did not interact with the other sections of the Gardens.

4.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Staff

5.0

The facility was very bright and clean and gave me a very good first impression. The Tour/sales Director was especially nice and the kind of person I would love to have as a friend. The exercise room was very nice and I found a couple floor plans that would work well for me. I liked that each apartment had washers and dryers.

3.0 out of 5 stars

Verified Review

Our family's experience

My family has been there almost one full year. We were disappointed to have a very heavy increase in fees in less than six months. It was as if they got you in the door at this great price and then jacked the rates. They have many empty rooms and I believe the reason why is that "corporate" last summer started charging $[removed] a month to anyone living in assisted living whether they require assistance or not. That additional fee was tagged onto our high increase in rent. We thought about moving also but have not. Regarding staffing, it was a rough start with some not so kind people, fortunately they've moved on or were fired. They are currently understaffed, but working on hiring new people. Currently, there are several very kind caregivers but I worry that they'll burn out quickly if they cannot fill the staffing positions. Regarding the food, the food is tasteful and they have a nice variety on the menu. One thing we don't care for is the delivery fee of [removed] per person per meal per day and the $[removed] pick up your meal and take back to your room per person charge , especially with the high rent we are paying. Due to my mother's dietary needs, she is unable to eat in the dining room. That is why they eat in their room, and these fees add up monthly. My family does not partake in the activities, but they seem to be well attended. Regarding room size, we were very fortunate to get a rare double sized room, which has been a blessing for our family. The building is kept very clean. The decor is very nice. The in-house physical therapy and occupational therapy is wonderful. The in-house salon for hair and nails is great. Overall, my family is happy there. I feel my family is safe there and taken care of as I live out of town

3.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

2.0

Care Services

3.0

Activities

3.0

Staff

3.0

Meals & Dining

5.0

high rent for minimal service

They keep raising the monthly rent but have failed to provide services that are in the contract. For example; Their van was involved in an accident. It's been months. They only have a car now that takes four people. If you are not fast enough to sign up, you don't get to go to the store or Walgreens. Uber is the better choice if the resident can manage it. The contract states late night snacks available. Minor thing but it was in the paperwork. This has never been true for Independent Living...occasionally a few apples or bananas but not in the evening. Six residents have moved out because of recent chaos. We know three residents personally. They now have no one at the front desk in the evenings. This was really upsetting when the fire alarm went off because of a laundry room fire. They lock doors and it's a waiting game to get back in after 7pm. Someone has to come from the Memory Care Unit. There is no chair out front to wait in. We drag one from the one area but they put it back every time although several residents request that they have a waiting bench installed. It took weeks to get lightbulbs changed in the kitchen. It's too high without a ladder. Mom needed a table lamp to function because only one lightbulb out of four was working. We've dealt with an invasion of fire ants, the yard people (one guy in particular ), blowing excessive amounts of dirt onto the patio, and an oily rag fire in the laundry room... following that we had oil in a washing machine that made it inoperable. We also went weeks without cleaning staff because they had some people quit. I cleaned for my mom. My mom has been there two years. She'd like to move but is not good at adapting to change at 90. Still debating the situation. I believe there is a new director. Hoping for better management. We do like the staff that interacts with myself and my mom. The front desk people are fabulous .They try but lack the ability to actually get things done.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Very clean facility with great staff

What we like the most about the community is that the grounds around the outside of the building are always perfect, the floor plan is great, and the caregivers are very nice

1.0 out of 5 stars

Cleanliness

3.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

Expensive and poor care

Prices randomly go up. No transparency as to how prices are calculated. Recently changed medication management fee, no 30day notice or how prices calculated. Initially increased price, then said they miscalculated and increased again retroactively, had PCP reduce medications, temporarily reduced back to original level, then randomly retroactively increased to higher level and said cost now includes PRN medications taken at most once a year. Many services added onto service plan are not done but we are being charged. Fee is supposed to include making bed which they never do, housekeeping which is suboptimal and sometimes not at all, food is very institutionalized. When you ask a question about pricing they fail to provide clear answers and threaten to kick out if you don't like it. Many elderly especially with memory issues would rather stay at familiar location even if suboptimal; therefore, recommend look very hard at all options before moving in loved one.

5.0 out of 5 stars

Verified Review

Living her best life

It's a nice size apartment for assisted living. I don't care that they offer physical therapy but never ran it thru insurance. There transportation to get residents has been down so they can only take like 1 or two people at a time. Place is very clean people are nice. New management. Mother in law is safe and enjoys the companionship but not fond pf the [removed rate]price. Food she says ok. She says same food all the time. My suggestion is ask the residents. I hear quite a few have moved away. I would recommend because they have tons of activities. And it very comfortable. She loves to play cards and bingo. Hope they get their transportation up and running. My mother in law didn't believe she should live in such a nice place and never be hungry, hot or cold or alone again..

3.0 out of 5 stars

Verified Review

Review for Gardens at Ocotillo Senior Living

For assisted living and independent residents it is a great option. The down side is the greater the level of care a resident requires the harder it is for that level of care.

3.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

3.0

Care Services

3.0

Staff

3.0

Meals & Dining

2.0

Pros and cons

The facility common areas are very nice and homie feeling. There are great spaces to visit with family and friends apart from the individual apartments. The service in the dining room is very slow and one has to be very patient in waiting for all food to arrive... while the staff is friendly, I believe they're doing their best. Bottom line, they are understaffed. At Gardens of Ocotillo in general, it feels like all areas of housekeeping are understaffed because things just don't get done without a lot of nagging or prompting. Regarding the staff, my mom claims that they are always very kind and respectful... somewhere harder than others, but they are always good to her

4.0 out of 5 stars

Verified Review

The Gardenscat Ocotillo is a great place for parents with memory care requirements

My mother is in memory care and the staff there are good to work and demonstrate a caring behavior towards the residents. If I bring up an issue they address it immediately, which awesome. They food appears to be very. My mother likes the variety they serve each day as well. Overall the memory care is a much more restricted environment due the needs the residents. The assisted living is very nice as well. They really care about their residents with many different activities each day. Memory care area they do a variety of games each day to help residents there work on their thinking and motor skills. They also have snacks each afternoon which everyone enjoys.

1.0 out of 5 stars

Verified Review

Gardens at Ocotillo Senior Living

A care giver gave my father someone else's medication this morning and now he is in the E.R. After spending almost a year convincing him to assisted living i am disgusted with myself and Gardens.

5.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Staff

4.0

Meals & Dining

3.0

A nice community

Employees all are friendly. They try to help at all times. My mom loves her helpers. That's most important to me.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Gardens at Ocotillo Senior Living

Extremely friendly, helpful, caring. Yes, we would recommend the community to other families based on the experience so far.

3.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

3.0

Care Services

4.0

Activities

4.0

Staff

3.0

Meals & Dining

2.0

Know your moms level of care before decision

Staff was very knowledgeable and friendly. If in your price bracket great...we moved in and led to believe Grandma could stay there....but Medicare changed up on us

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

Know Arizona’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Arizona’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Gardens at Ocotillo Senior Living

Get pricing & check availability

About the facility

Senior living options offered

Pricing

Base fees by care type

Assisted Living

Memory Care

Independent Living

Tours

Amenities

Healthcare Services

Meals & Dining

Room Amenities

Community Amenities

On-site dining options

Transportation & parking

Pets

Common areas

Recreational areas

Services

Languages spoken

Activities

Compare

Reviews

for Gardens at Ocotillo Senior Living

DO NOT consider Gardens for your loved ones

The Gardens at Ocotillo Memory Care

A good move for family member

Keep raising the prices and the service keeps getting worse

Would recommend

Review for Gardens at Ocotillo Senior Living

Our family's experience

high rent for minimal service

Very clean facility with great staff

Expensive and poor care

Living her best life

Review for Gardens at Ocotillo Senior Living

Pros and cons

The Gardenscat Ocotillo is a great place for parents with memory care requirements

Gardens at Ocotillo Senior Living

A nice community

Gardens at Ocotillo Senior Living

Know your moms level of care before decision

Neighborhoods

Tips for evaluating your community options

Frequently Asked Questions about Gardens at Ocotillo Senior Living

What room types does Gardens at Ocotillo Senior Living offer?

How does A Place for Mom score Gardens at Ocotillo Senior Living?

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