3000 North Douglas Drive, Crystal, MN 55422
Anonymous
Sibling of resident/client
Review for Heathers Manor
Staff were welcoming, helpful, compassionate. Director is attentive and helpful and even protective, in a positive way, of her residents. Facility is very nice, great meals, positive engagement activities.
Read all reviewsHeathers Manor
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Heathers Manor
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.5 out of 10 Review Score65 reviews | 9.5 out of 10 Review Score123 reviews | 9.2 out of 10 Review Score107 reviews | 8.9 out of 10 Review Score28 reviews |
Studio Starting at $X,XXX/moStarting at $2,615/mo | Studio Starting at $X,XXX/moStarting at $2,950/mo | Studio Starting at $X,XXX/moStarting at $2,280/mo | Studio Starting at $X,XXX/moStarting at $1,945/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,150/mo | 1 Bedroom Starting at $X,XXX/moStarting at $3,100/mo | 1 Bedroom Starting at $X,XXX/moStarting at $2,770/mo | 1 Bedroom Starting at $X,XXX/moStarting at $2,167/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $3,900/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $3,425/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $3,355/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $2,556/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Assisted Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for Heathers Manor
A Place for Mom has scored Heathers Manor with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Heathers Manor has 65 reviews with an average "overall experience" of 3.8 out of 5.
Christina
Assisted LivingFamily/friend
April 16, 2025
Clean with potential to be a good active living place. More staff and better hospice care. My mom was there for less than a month before she passed. The only truly negative aspect was lack of staffing and care for a dying person.
Anonymous
Assisted LivingFamily/friend
April 7, 2025
Staff were welcoming, helpful, compassionate. Director is attentive and helpful and even protective, in a positive way, of her residents. Facility is very nice, great meals, positive engagement activities.
Anonymous
Assisted LivingFamily/friend
June 25, 2024
Activity director is good and facility is clean. Biggest thing to improve on is the quality of care. Staff are rude and sometimes mean to my mom. Timeliness of response is slow. The other area of concern is the pricing/value for cost. Point system is flawed and manipulated to the disadvantage of the my mother. Lack of transparency is frustrating
Chari V
Assisted LivingFamily/friend
February 19, 2024
My brother was the one that moved into the facility. I think he could have used a little more orienting to what Heathers offers and some follow up on it after a few weeks to make sure he's comfortable there.
DC
Assisted LivingFamily/friend
February 14, 2024
It is a good facility. Staff is very friendly and helpful. The reason we chose them is cost, availability and vibe of the place.
Anonymous
Assisted LivingFamily/friend
August 8, 2023
The value for cost is variable. Pricing is al la carte. If you have minimal needs then pricing is about average. If you have high needs your prices go up dramatically. Basically every additional need will have a cost associated with it. They lack amenities like in house transportation that high price facilities often offer, so that affects the value statement too. On the positive side: Apartments are spacious and much nicer than comparable facilities I toured.
Anonymous
Assisted LivingFamily/friend
May 9, 2023
Be there as much as possible to advocate for loved one. Ask loved one if they are getting services they're supposed to and if not, talk directly to person in charge. Question any changes, esp any med changes. Get written copy of care plan. Install cameras that monitor to your phone.
anonymous
Assisted LivingToured community
February 17, 2023
Heathers Manor is a very nice and beautiful facility. It is really fancy, you walk in and there is a big chandelier and big windows. I thought it was great, but my mother thought it was too fancy for her liking. I found their pricing structure to be pretty confusing, I went over it a few times with them and was still lost. It was just not the right fit for her.
DP
Assisted LivingFamily/friend
January 4, 2023
My father lived at Heathers Manor for the last 1½ years of his life and had a wonderful experience there. First and foremost, the staff is amazing. Staff members at all levels are very helpful, kind, and compassionate. There are a wide range of activities to keep the residents busy and socially interactive. The Activities Staff is very supportive and will gently encourage residents to participate if they are feeling unsure about it. My father was a “picky” eater, but he was always very happy with the meal choices and quality of the food at Heathers. The facility itself is bright, clean, and well maintained. Selecting an assisted living facility for a loved one can be very stressful because you want everything to be perfect. Heathers Manor provided my father with a wonderful home and all of the assistance that he needed. Having Dad there also gave the rest of the family peace of mind because we knew he was comfortable and being well taken care of. Highly Recommended!
S D
Assisted LivingToured community
December 7, 2022
We liked the community. My loved one didn't like the location though.
anonymous
Assisted LivingFamily/friend
June 10, 2022
We chose Heathers Manor because after touring a few places you get a gut feeling when you meet people and see the facility. When we walked in Heathers Manor it just felt right. Both of my daughters were with me and they felt the same way too. The staff are very friendly and you feel at home. They really make an effort to get to know you. I would definitely recommend to others looking.
Anonymous
Assisted LivingFamily/friend
February 19, 2022
Bad management. This place of Residence used to be top notch. It's run down, carpets are dirty, dogs running around unsupervised. Food is still being delivered in Styrofoam (still, after 2 years). The parking lot and sidewalks are a complete disaster waiting to happen. What happened?
anonymous
Assisted LivingFamily/friend
February 17, 2022
This place is an absolute mess. Horrible management. Food is still being served in boxes to residents (After two Years). The Sidewalks and driveway are in complete disrepair. Dirty carpeting, very run down. A lot of new staff. Many long-time employee's left I was told.
Middle Daughter
Assisted LivingFamily/friend
November 15, 2021
My mother moved here in May, 2021. We are very disappointed. She was promised outings, movies, a book club, great food, and even a "personal buddy" to introduce her to people. Due to Covid, none of that happened. Eighteen months later they are still bringing food to their rooms in styrofoam containers. The food is JUST AWFUL. They claim that the dining room had some sort of a leak, but still - couldn't they have figured something out? For activities, they still have to wear masks and are 6 feet apart. Therefore, nobody is making friends. My mother is outgoing, and this is the first place she hasn't made friends. Since they have all been vaccinated, I expected that they would make an effort to get my mother a "buddy" and introduce her, but that hasn't happened. Now, their van is damaged, and they can't do outings. The staff is wonderful. Really nice.
anonymous
Assisted LivingFamily/friend
August 24, 2021
The facility is nice and clean. The staff is fine. It's just a matter of them fixing some problems throughout the community. The food is horrible because they're still not in the dining room. They were back in the dining room for two days, and then there was a toilet leak in the room above, which they haven' t gotten around to fixing yet. And they haven't made any kind of accommodations to make things right. They have a van to take residents out of the community, and they've only done it once. Supposedly it's in the shop. I'm just not sure they're working hard to rectify these things. My loved ones haven't really met anybody in the several months they've been there because there's not a lot going on and they're just alone. So I'm hoping things get better over time.
Lisa
Assisted LivingFamily/friend
April 5, 2021
I thought they were amazing. The staff was very knowledgeable, very friendly, and very accommodating. The place was extremely clean. The rooms were nice, and the furniture was comfortable. The food was lacking - it tasted kind of like it came out of a can, with a school lunch type of feel. Other than that, I absolutely would recommend them. The grounds are beautiful as well, and the location is very convenient.
Andrea S
Assisted LivingFamily/friend
December 14, 2020
They are really great, they have a very caring staff that have been there a long time and my mom loves it there. We feel really lucky we found this community, It's a smaller facility so it feels homier. They really go all out, the rooms are very nice, and they decorate for the holidays. I have recommended this facility to others.
Joan Anderson
Assisted LivingResident/client
December 4, 2019
Great community to live and enjoy my 'senior' stage in life!! Lots of attention to desires and needs...great staff to assist and help in these and other areas. Plenty of activities to jeep us busy (or not) as we desire.
Ann
Assisted LivingFamily/friend
December 4, 2019
I am glad she lives here. Everyone is helpful, attentive, and friendly. She ([name removed]) is going great at 98! Thank Heathers Manor!
Mabel Alderink
Assisted LivingFamily/friend
December 4, 2019
It is a very pleasant and enjoyable place.
Heathers Manor
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
