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Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

For pricing & availability:
(866) 374-4058
9.4
Review score
60 reviews
Add review
9.4
Review score
60 reviews
  • 5 star
    62%
  • 4 star
    20%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    8%
See all reviews
9.1
Review score
2371 reviews
52 facilities
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Preston House
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Preston House
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Anonymous

Sibling of resident/client

5.0 out of 5 stars

Review for Preston House

Preston House Memory Care is top notch! The staff are knowledgeable, caring, kind & seem to genuinely love what they do. The facility is clean & well appointed. The large, enclosed , backyard is beautiful, offering a safe place for residents to wander or rock. Appropriate activities & trips are included for those who are able to participate. It is a blessing & a comfort to know that my sister is at home at Preston House Memory Care.

Read all reviews

Preston House

About the facility

Preston House is a memory care community in a quiet residential area with close access to a variety of community services and amenities. Located in Charlotte, North Carolina, Preston House has close access to medical facilities and pharmacies for continued medical care. There are also plenty of grocery stores in the area. Residents and their family and friends will have plenty of options for entertainment with shopping centers, movie theaters, and community parks all nearby.

At Preston House, caregivers provide a variety of services and activities to ensure all residents' needs are met. A medically trained 24/7 staff is on site at all times, ready to assist your loved one with personal care. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists as well. Medication managers are present to ensure all residents receive their prescriptions.

Seniors at Preston House won’t have to worry about daily life tasks, weekly housekeeping, and linen services. Residents also have access to professional transportation services to medical and personal appointments.

The community offers a respite care stay perfect for those recovering from...

Senior living options offered

  • Memory Care

Preston House

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $6,350/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Preston House
Select tour type
Select preferred date

Amenities

at Preston House

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Holiday Parties
  • Activities On-site
  • Birthday Parties
  • Live Musical Performances

Compare

Preston HousePreston House

4910 Harris Woods Blvd,
Charlotte, NC 28269

Legacy Heights Senior Living Community community exteriorLegacy Heights Senior Living Community

11230 Ballantyne Trace Ct,
Charlotte, NC 28277

Sunrise of ProvidenceSunrise of Providence

5114 Providence Road,
Charlotte, NC 28226

The Pines on Carmel Senior LivingThe Pines on Carmel Senior Living

5820 Carmel Rd,
Charlotte, NC 28226

9.4 out of 10
Review Score60 reviews
9.6 out of 10
Review Score89 reviews
9.6 out of 10
Review Score87 reviews
9.3 out of 10
Review Score59 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

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Reviews

for Preston House

9.4 out of 10
Review Score60 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.4
Staff
4.3
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Preston House with 9.4 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Preston House has 60 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 60 reviews

Last Updated: 5/20/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

May 20, 2026

5.0 out of 5 stars
Verified Review

Review for Preston House

Preston House Memory Care is top notch! The staff are knowledgeable, caring, kind & seem to genuinely love what they do. The facility is clean & well appointed. The large, enclosed , backyard is beautiful, offering a safe place for residents to wander or rock. Appropriate activities & trips are included for those who are able to participate. It is a blessing & a comfort to know that my sister is at home at Preston House Memory Care.

Kelly L

Memory Care

Toured community

May 4, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Loved [name removed], however unfortunately my relative was not accepted due to urostomy bag. That is all, thank you for the wonderful visit.

Anonymous

Memory Care

Family/friend

March 6, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Preston House

I had lots of questions. The staff were very prompt and thorough in answering questions and addressing concerns I had before move-in. The staff are friendly and engaged with residents. My husband is always clean shaven and well bathed. He seems to be content there and made an easy transition from home.

Lyn M

Memory Care

Family/friend

February 19, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

I recently visited a family member at Preston House and was blown away by the cleanliness and welcoming smiles from staff. I was also happy to see all the activities they had planned for that day. I don’t get to come in town that often to see my loved one so I was thrilled to see they are happy and loved. Thank you to everyone at Preston House for creating a happy environment.

Annonymous

Memory Care

Family/friend

February 14, 2026

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

GUILT FOR BRINGING HIM THERE

DO NOT GO TO PRESTON HOUSE. my dad’s been gone for six months and the care/disrespect he received there still haunts us. If we could have brought him home for his last months/days, we would have. The rooms are small, dirty, and dark. The food was horrible, I was there often and always brought him something edible. The staff were friendly on day one, all smiles, day two and after very unfriendly and rude. Never met the doctor once and we asked to. Nurse only there 8-5 M-F. Didn’t get bathed 3 times a week as promised., had to demand them. It never got better. Med tech was giving PRN medication every night. We questioned why he was getting it because he was calm and she said because he usually got agitated that time of night. Who is she to medicate when not needed, so over medicated him when not needed. Took pictures of him when he was disheveled and passed to other employees and they laughed at him. I saw the photo on her phone and took a picture of it for proof. He lost his dignity.

Anonymous

Memory Care

Family/friend

January 22, 2026

5.0 out of 5 stars
Verified Review

Preston House

Very friendly and patient. They all do a great job helping when needed.

Cindy

Memory Care

Family/friend

December 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Safe and Clean

My mom was at Preston House for 21 months. She was always clean, fed and content. The amenities are not fancy but the staff is consistent and caring and always willing to help in any way. Preston House has special events for residents and their families at least 4 times a year with food and activities for both. Preston House also brings in entertainment for residents and involves residents with hands on activities.

Helen

Memory Care

Family/friend

November 24, 2025

4.0 out of 5 stars
Verified Review

Review for Preston House

Private rooms, building and property layout and appearance, visitation hours, staff (caregivers, and cooks). Activities that were offered also impacted my decision, although the outings I was told about never occurred. .Close proximity to my home.

Robbie

Memory Care

Family/friend

November 19, 2025

5.0 out of 5 stars
Verified Review

Home at last

I have no complaints, at all! A blessing that [name removed] was able to get in. I'd highly recommend others. I have no no disappointments at all.

Bonny S

Memory Care

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

Wonderful staff

They took the time to truly understand my mom's condition and provided a lot of guidance throughout my evaluation process for a memory care facility.

Anonymous

Memory Care

Family/friend

August 20, 2025

5.0 out of 5 stars
Verified Review

Kind hearts in a small but intimate facility

Ask all of the questions you can think of. Visit before you sign the deal. Your staff is great and deserves accolades. They have always been kind and respectful and treated my father with compassion and a smile. I would recommend.

Anonymous

Memory Care

Family/friend

July 30, 2025

4.0 out of 5 stars
Verified Review

Review for Preston House

Very attentive and caring. Getting residents involved in activities. Would recommend

Anonymous

Memory Care

Family/friend

July 25, 2025

5.0 out of 5 stars
Verified Review

Recommend Preston House

Preston House Memory Care has been great to work with. They have lovely private rooms, and friendly and caring staff.

Helen M

Memory Care

Family/friend

May 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A good choice

Most of the staff showed genuine interest in the well-being of my husband. The food staff even allowed him to have more food when he asked for more. Room sizes were adequately spacious for the resident. There was enough room to comfortably seat one or two guests. I really liked that there was a half bath (sink and toilet) in each room.

Anonymous

Memory Care

Family/friend

March 14, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Never recommend

Stay away from this facility. My mother's wedding rings were stolen and so were her shoes. The staff seemed to have no idea who my mother was when I went to visit her. She got absolutely no exercise and they had nothing for her to do. It was just a warehouse. It was horrific. I would've pulled her out except my husband was in the hospital dying.

David C

Memory Care

Family/friend

February 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory Care for my 97 year old mother

When my 97 year mother needed to go to a memory care unit, we wanted to find a place where would be safe and well taken care of. My wife toured Preston House and during that tour, members of two families with residents there stopped to tell her how happy they were with the care their loved received there. We were fortunate enough to get my mother into Preston house. Everyone we and my mother interacted with were great from administration, nursing director, maintenance, dietary, hairdresser and all the care givers (some of which had been there over 10 years. My mother liked to joke with the staff and on my visits often pointed out a staff a member and said how nice they were to her. It was a tremendous relief for us to know that she was well taken care and safe at Preston house.

Gary W

Memory Care

Family/friend

February 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Attentive and Compassionate Memory Care

The staff at Preston House provided my wife with attentive and compassionate care, meeting her individual needs with diligence. They maintained a safe and clean environment, going above and beyond to meet her needs and keep her engaged, content, and comfortable. The relatively small number of residents and their focus on providing only memory care were the primary reasons I chose Preston House. However, their remarkable care for my wife validated the decision to entrust her well-being to them.

Anonymous

Memory Care

Family/friend

February 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Preston House

They were always very caring, and offered helpful observations, it is a small place so everyone was always in sight of staff. I felt at ease after the first week of mom being at Preston House, especially after a bad experience at another facility. Consistent care from same doctor as she had in the senior behavioral hospital in Concord. Positive experience all around at PH.

Daughter

Memory Care

Family/friend

November 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Preston House is the extended family your loved one deserves!

Our mother has advanced Alzheimers and our priorities have always been her safety and happiness. Preston House provides a safe and caring environment for her to thrive in. They handle the needs of later stage Alzheimer residents which we found to be critical as not all memory care communities offer that level of care. At Preston House, our mother is never lonely and has a nice circle of friends, gets her hair done weekly at their salon, and enjoys the meals and activities that Preston House offers. She is always clean and neatly dressed and on special outings they make sure she is decked out with jewelry and lipstick. Everyone who works at Preston House treats Mom with kindness and respect and they are committed to making sure the residents are happy and well cared for. They are a very experienced, competent staff and excellent at what they do and they treat my mother like family. That means the world to us.

C H

Memory Care

Family/friend

October 23, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Creates Community

Our family has been connected with Preston House for 12 months. In a year, we have seen so much love and care toward the residents and their families. A dementia related diagnosis is hard to comprehend. Yet at Preston House, we sit with our loved one, interact with the other residents, share stories with staff and care providers, chat with other families and through it all, recognize that we’re not alone in the journey. Everyone at PH cares so much and makes it their job to keep our loved one safe. When we’re with our family member, we focus on him and nothing else. PH goes above and beyond to plan seasonal events for residents and families which deepen our relationships.

Preston House

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Preston House

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Preston House

  • Preston House offers Studio. Learn more.
  • Call (704) 921-9279 to reach a resident at Preston House.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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