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Preston Place

5000 Old Shepard Place, Plano, TX 75093

For pricing & availability:
(866) 374-4058
9.5
Review score
105 reviews
Add review
9.5
Review score
105 reviews
  • 5 star
    66%
  • 4 star
    26%
  • 3 star
    3%
  • 2 star
    2%
  • 1 star
    3%
See all reviews
9.7
Review score
1586 reviews
17 facilities
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Preston Place
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Preston Place
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Anonymous

Resident/client

5.0 out of 5 stars

Review for The Oaks at Plano

Overall I have to give all employees from the top down a 5. Everyone I've needed for one reason or another have always been pleasant and helpful. I don't use the fitness room but it always seems clean and there are some residents that use it every day. I like the pool. It's clean, the area around it is maintained so you don't have to worry about tripping on left behind equipment. There's plenty of activities, day trips, weekly entertainment & dances. I don't eat many meals at the veranda but the times I have they tasted fine. I have a 2 bedroom 2 bath on ground floor. Rarely do I hear noise from the apartment above me. The place was clean when I moved in and the best part is I have my own washer and dryer.

Read all reviews

Preston Place

About the facility

Discover the unparalleled joys of retirement living at Preston Place!

Nestled in the heart of Plano, Texas, our award-winning 55+ active adult retirement community features gated, garden-style grounds, resort-style amenities, and an array of convenient services tailored to simplify your life.

Immerse yourself in our vibrant atmosphere complete with a full schedule of activities designed to make true connections and stay engaged, active, and fulfilled.

Come discover where happiness lives and see for yourself the vibrant community that awaits you at Preston Place!

Preston Place by True Connection Communities

True Connection Communities create communities that foster connection and belonging and enable individuals to embrace their independence. With a focus on resident happiness and a robust schedule of weekly activities, you’ll never have to wonder what to do with your day.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Senior Apartments

Preston Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Senior Apartments

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    1 BedroomStarting at $1,860/mo
  • Unlocked
    2 BedroomsStarting at $2,710/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Preston Place
Select tour type
Select preferred date

Amenities

at Preston Place

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Vegan
  • Meals Provided
  • Low / No Sodium
  • Restaurant Style Dining

Room Amenities

  • Full kitchen
  • Private patio, deck, or balcony
  • Garden View
  • Fireplaces
  • Air Conditioned
  • Bath Tubs

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Meeting Room
  • Private Bath
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Fitness Center
  • Swimming Pool
  • Ballroom
  • Piano or Organ

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Quilting or Sewing Club
  • Karaoke
  • Bible Study Group

Compare

Preston PlacePreston Place

5000 Old Shepard Place,
Plano, TX 75093

Atlas Point at Prestonwood ApartmentsAtlas Point at Prestonwood Apartments

3033 E Hebron Pkwy,
Carrollton, TX 75010

The Healthcare Resort of PlanoThe Healthcare Resort of Plano

3325 W Plano Pkwy,
Plano, TX 75075

McDermott 55 community exteriorMcDermott 55

8312 Angels Dr,
Plano, TX 75024

9.5 out of 10
Review Score105 reviews
9.5 out of 10
Review Score10 reviews
8 out of 10
Review Score10 reviews

Review Score

Not available

Studio

Not available

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Assisted Living

Care types offered

2

Independent Living, Senior Apartments

Schedule Tour

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Share With Family

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Download brochure

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Call Now

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Reviews

for Preston Place

9.5 out of 10
Review Score105 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.7
Staff
4.8
Meals & Dining
4.5
Activities
4.8
Value for Cost
4.5

A Place for Mom has scored Preston Place with 9.5 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Preston Place has 105 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 105 reviews

Last Updated: 8/18/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Senior Apartments

Resident/client

August 18, 2026

2.0 out of 5 stars
Verified Review

I wouldn't recommend this place at the moment.

The apartment looks nice but there are things that should not exist. 1: When I first moved in if something was wrong maintenance would handle it now it’s an act of Congress to get anything done. 2. There are rats if they are mice they're big, I have reported this and no response. 3. The residents are racist when I attend activities (only attended 2) I was treated like I don't belong. One lady told me with a giggle you see that the pool exercise has stopped ever since you came to the water aerobics, haha as she is touching my arm. I didn't find it funny. 4. It’s been different than what it was when I came to tour. I don't even want to go out at night due to the rat/mice siting. Staff is nice and maintenance is nice.

Anonymous

Senior Apartments

Resident/client

August 12, 2026

5.0 out of 5 stars
Verified Review

Review for The Oaks at Plano

Overall I have to give all employees from the top down a 5. Everyone I've needed for one reason or another have always been pleasant and helpful. I don't use the fitness room but it always seems clean and there are some residents that use it every day. I like the pool. It's clean, the area around it is maintained so you don't have to worry about tripping on left behind equipment. There's plenty of activities, day trips, weekly entertainment & dances. I don't eat many meals at the veranda but the times I have they tasted fine. I have a 2 bedroom 2 bath on ground floor. Rarely do I hear noise from the apartment above me. The place was clean when I moved in and the best part is I have my own washer and dryer.

Anonymous

Senior Apartments

Resident/client

August 10, 2026

4.0 out of 5 stars
Verified Review

Review for The Oaks at Plano

The Oaks at Plano has been a good choice. The staff is helpful and the residents I have met are very friendly. The complex has elevators which I needed and several activities.

Anonymous

Senior Apartments

Resident/client

June 10, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The Oaks at Plano

Since relocating to Texas in 2014, I had visited several "adult" facilities over the years, even though many were out of my price range, the hospitality towards a visitor was disappointing . The first contact with ' A Place for Mom, and especially the initial contact with The Oaks at Plano was warm and inviting. I felt like I belonged!

TD

Senior Apartments

Family/friend

May 19, 2026

3.0 out of 5 stars
Verified Review

Close place for my mom

It is a place where mom can remain independent and also have activities, meals and friends. Unhappy that they lost their chef and now dining is closed 2 day a week. Also maintained request are very slow to get completed

Sandra A

Senior Apartments

Toured community

December 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The Oaks is very much like a small community. There are lots of trees with a path and individual housing. It also has a library, exercise and dining areas. The kitchen is open so one can see the meals being prepared. The residents are very friendly. I looked at two apartments and they were very clean. The Oaks is a place that I would love to become my home.

Anonymous

Senior Apartments

Resident/client

December 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Oaks at Plano

What we like the most about the community has pretty much been all of it. Yes, we would recommend The Oaks at Plano to other families based on the experience so far.

Suszanne M

Senior Apartments

Family/friend

December 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

What a beautiful place!

Recently visited a friend here. Love the layout of the grounds and the trees. We had lunch in the dining room. What a beautiful space, there’s even a cute library, and lots of rooms for activities. The food was great! Be sure and keep the Chef. Had the pleasure of meeting [name removed] while I as here what a sweet young lady. She was friendly, knowledgeable,, and professional. We’ll keep this place in mind for when I’m ready.

Sandy W

Senior Apartments

Toured community

December 2, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
4.0

The Oaks in Plano offers a variety of services for older tenants. I was shown a 1 bedroom and den apt that offered a perfect atmosphere for senior living. Lots of closet space, lovely porch area. Wood blinds on windows and no carpeting, which is a plus in my book. I prefer sweeping to vacuuming anyway and have always hated carpeting on homes. Prices are a bit high, but not impossible to deal with. Gated community and a welcoming admin center offering optional meals for tenants. Highly recommend!!

Teri

Senior Apartments

Family/friend

November 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

a place that felt like home for my mom

I loved seeing residents in the common area and interacting with each other. I like that my mom has direct access to outside rather than walking down a long hallway. All residents and staff have been very friendly

Curt P

Senior Apartments

Toured community

November 11, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

This was a very nice place. I'm waiting to see how a few things work out still and it may end up being that I won't qualify but if everything comes together, this is one of my top choices where I would like to live. [name removed] is a rock star. Thank you.

Karen I

Senior Apartments

Resident/client

October 15, 2025

5.0 out of 5 stars
Verified Review

Happy To Be Here

Staff absolutely wonderful, the complex is well maintained, good neighbors. I feel safe and at peace here, I love it!

Anonymous

Senior Apartments

Resident/client

August 22, 2025

5.0 out of 5 stars
Verified Review

Excellent Senior Residence

I'd rate the overall experience as a 5. Staff and management work hard to maintain the facilities in excellent repair, and the amenities--including an on-campus restaurant--are terrific.

Cathy

Senior Apartments

Resident/client

July 18, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Retirement Joy

I truly enjoy living at The Oaks at Plano. We are offered many Senior Living lifestyle programs while living here. There are lots of friendly people and fun daily activities. I enjoy the exercise choices and the Mystery Book Club. We have weekly entertainment and Happy Hours. Also, bus transportation to doctor appointments and local shopping is available. I encourage fellow seniors to come visit.

Anonymous

Senior Apartments

Resident/client

July 18, 2025

4.0 out of 5 stars
Verified Review

I do recommend and I realize that no place is perfect!

I would give it a 4 right now. It is under new management and is being upgraded all over. The landscape is gorgeous and so many things are being done with improvements. It has full days of things to do. Someone told me this place has the most activities of any they looked at . Now the reason I didn't give it a 5 - the Community Fee costs the same as one month's rent; whereas, every other place we looked at the Community Fee was $[removed]. I've been here a month and a half and we still don't have a rod for one bathroom's toilet paper to hang on. We did get a newrod but it was too short and ow they have ordered a whole units f said we would have it in 2 days and that was almost / weeks ago. I know that seems small but we are very happy here. Everyone we have met is super nice. Our apartment had been completely redone - new paint, new tile floors, new bedrooms carpeting, new refrigerator, new dishwasher, new stove, new granite countertops in kitchen and both bathrooms. Another nice thing- you get a $[removed] referral fee if someone you refer moves in.

Janet S

Senior Apartments

Resident/client

June 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sweet Retirement Place

I never thought that my retirement would have turned out this way. The years living here at Preston Place has been remarkable with forward thinking staff and neighbors who care to make this a fun and safe place to be. Preston Place is one of a kind. No regrets!!

DONNA TAYLOR

Senior Apartments

Resident/client

June 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thank you [name removed]!

I am going on my 5th year here at Preston Place and I must say that because of [name removed], the improvements to this place have been taking place! I have seen more improvements in 3 months than I have seen in 5 years. Thank you [name removed] for making this place seem like home!

Ruth M

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Home

Easy to make friends and feel like home. Staff is just great and always concerned that they are doing their best for every resident. I always feel very secure that they are looking out after my security.

Barbara W

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Plenty of socialization, comfortable apartments, and great group of people

I moved here in December and was impressed with the assistance of the staff and residents in getting familiar with all that is offered. The many activates, groups and classes offer something for everyone. It would be really sad to move here and not attend some of the many functions offered. I was really impressed with the cleanliness of such a large community both interior and exterior. The grass is always cut and cleaned up weekly, no more fighting to put large garbage cans by the curb as garbage picked up from outside your door. When you open your door, it is to the outside, no long halls with doors on both sides. Each unit has a patio that can be decorated by the occupant to celebrate the season or current holiday. The most impressive was the care of residents during the snow this winter, sidewalks were salted daily, residents encouraged to remain indoors for safety, hot meals ordered from Oak Room were delivered to residents' door. Maintenance and staff on premises daily.

Antoinette L

Senior Apartments

Resident/client

June 17, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New home

I moved last year and was looking for a place that was full of activities. Preston place has been just what I needed I am close to family but free to do the things I enjoy the staff have been great in taking a active part in making everyone feel welcome Thanks for having the Oak room the food is always good

Preston Place

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Preston Place

Frequently Asked Questions about Preston Place

  • Preston Place offers 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (972) 931-1123 to reach a resident at Preston Place.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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