Anonymous
Assisted LivingFamily/friend
September 28, 2026
Review for Robin Run
The staff at was exceptional!!! I could not have asked for any more. The only complaint my husband had was the food.
5354 W 62nd St, Indianapolis, IN 46268

John Ruggles
Child of resident/client
Great place for my dad!
My father had had a couple health issues in the past year: we mutually decided it was time for him to be in a place that could help if necessary. His one main requirement was on-site dining as he hates to cook. During our “scouting” we visited and had lunch. Sold! Perhaps more importantly, what reassurances do I have; as his only remaining child, that he can get the help he needs if and when necessary. I was given reassuring information. In addition, I have lived nearby for 30 years and know several residents. They all love Robin Run.
Read all reviewsRobin Run
Please enter a valid name.
Please enter a valid email address.
Please enter a valid 10-digit phone number.
By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers, including telemarketing and/or advertising, even if your number is on a Do Not Call list. Outreach may be during quiet hours under all applicable laws, auto-dialed, or may use pre-recorded or artificial voice. Your consent is not a condition to using our service. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.
Robin Run
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Robin Run
A Place for Mom has scored Robin Run with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Robin Run has 35 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Assisted LivingFamily/friend
September 28, 2026
The staff at was exceptional!!! I could not have asked for any more. The only complaint my husband had was the food.
Gwendolyn Black
Not SureToured community
June 3, 2026
I was given the tour of Robin Run by the sales counselor, who did an excellent job. I did not feel rushed, and she was very thorough. During the tour, she did not hesitate to stop to answer my questions. The location of Robin Run I toured was very clean. The residents and employees of Robin Run that I came into contact with were friendly, and they all knew the counselor. The woman who does patient assessments for Robin Run stopped what she was doing to answer my questions.
John Ruggles
Independent LivingFamily/friend
May 8, 2025
My father had had a couple health issues in the past year: we mutually decided it was time for him to be in a place that could help if necessary. His one main requirement was on-site dining as he hates to cook. During our “scouting” we visited and had lunch. Sold! Perhaps more importantly, what reassurances do I have; as his only remaining child, that he can get the help he needs if and when necessary. I was given reassuring information. In addition, I have lived nearby for 30 years and know several residents. They all love Robin Run.
Anonymous
Independent LivingFamily/friend
April 2, 2025
Everyone there is very nice. They have a lot of activities. Parking is not good for the residents. The food has been pretty bad but they are working on it. They have regular meetings with the residents and acid feedback. They have been changing their menu.
Cheryl S
Independent LivingFamily/friend
May 23, 2024
They were very nice and toured us around the entire facility. We spoke to residents. Everyone was nice. During the move in process they kept in touch and were very helpful. Once my mom moved in though it was hard to find someone to get answers when needed because their move in coordinator had left. Some things they told us had changed though; she can’t park her scooter in the hall, there is no Sunday brunch; salt water pool is actually chlorine. All things that were selling points. The food is awful, over cooked, tiny portions, they run out halfway through the 2 hour dinner period. Good things include the indoor pool, lots of activities and the maintenance man is wonderful!!
Katherine
Assisted LivingFamily/friend
April 18, 2024
My experience with my mother is that the assisted living is woefully and chronically understaffed. There is a huge staff turnover, especially with management. Reported problems do not get fixed, and prevailing attitude with the organization seems to be profit over people. There are, of course some staff members who try to do their jobs well, but that seems to be the exception. They have emergency call necklaces, but there was a quicker response in the independent living apartments than there is in the assisted living section.
Anonymous
Independent LivingResident/client
February 13, 2024
New CEO- going thru transition right now Large number of residents in Independent Living Able to afford larger apartment Paid part of moving expenses Larger number of activities
Herbert
Independent LivingToured community
September 1, 2022
Our family had an in person tour and it was a really nice tour experience
Leslie W
Memory CareToured community
June 9, 2022
I toured Robin Run and I liked it. Their memory care unit was located on the 2nd floor. The community was nice and clean, but the rooms were a little small. I did like them, but we chose another community because they couldn't accept my mom based on her level of care & behavioral state.
anonymous
Assisted LivingFamily/friend
February 24, 2022
We have been very happy with Robin Run. They are not as new and sparkly as some places, but my mother in law needs intellectual stimulation and all of the residents are super nice and down to earth. They really took her under their wing when she moved in here. It is exactly what she needed and things are working out great, she has been so happy. The value for the money is wonderful. I would absolutely recommend them.
Anonymous
Memory CareToured community
March 4, 2021
The tour was excellent and so was [name removed], our guide.
Joe
Memory CareFamily/friend
November 24, 2020
I would tell people not to move here until the food service has gone back to normal. the food is not good. I would like the washers and dryers to be better. The rooms are nice and they keep the grounds clean. This place is so much better than where I was before
Liztonlady
Memory CareFamily/friend
May 15, 2019
Staff was great but my husband was much more advanced than others so it did not work for us!
Leon & Jan Riley
Memory CareResident/client
January 18, 2019
My wife & I have lived at Robin Run Village for 7+ years, and are very happy here. My life before was rich and satisfying. But it is considerably richer now. To us, the best asset of RRV is the wonderful community. It is a vital, caring, friendly place to be. We have experienced some severe "bumps in the road," (for instance: the death of a son; and a health crisis keeping me in medical facilities for 6 months),, We could not have asked for a more compassionate community -- residents and staff -- who surrounded us and supported us. We each have made very helpful use of the excellent therapy teams (physical, occupational). There are playful opportunities, challenging activities, enjoyable entertainment and fun excursions. If you have an interest which is not being served here, the staff will help support starting something new. A large proportion of the programming is resident-initiated and resident run. The facilities are well cared for and are continually being updated and improved. Maintenace issues are typically dealt with very quickly. Recently-built accomodations for Assisted Living and for Memory Care are first rate. The administration is sensitive and responsive to the needs and problems which residents encounter. Through the Resident Council we have significant input. Robin Run Village is not perfect. But we love being here.
Carol Q. Cosby
Memory CareResident/client
January 16, 2019
I moved to Robin Run Village seven years ago. Having done careful research, exploring options of several similar facilities I was convinced that this was the place I would fit in and feel at home. After living here for seven years I would now affirm this as the best place to live. We are a close, but not closed, community. Activities abound; lots to do, a variety of things to do. Staff and neighbors who care about and for each other. Leadership and volunteers who go above and beyond what you would expect. Symbols for me are two things that I love. The bus takes us to the Indianapolis Symphony Coffee Classics series and also to the Indians baseball games. The contrast of an executive officer who will sing a silly song in a concert and give a moving tribute at a resident's memorial service! My decision to move here was 100% a right one.
Joyce
Memory CareFamily/friend
December 10, 2018
My husband has been in Robin Run Health Care for a year and a half. The Center is very clean and odor free. The Rooms are big and all have windows that look out on the beautiful Robin Run grounds. The Center receives High marks from the State Health Department because the staff are very careful about keeping good records. While in the past there have been periods where there were too few nurses and aides with problems with prompt care, recently a new administrator, and the promotion of a very caring and organized head nurse have brought remarkable improvements.: Regular attendance of an enlarged number of both hurses and aides has resulted in prompt, caring response to bedside lights, and routine care that brings all residents to breakfast in a timely manner. I am very satisfied with the new regime. Another plus of being a part of the Robin Run Residences is that there are many Robin Run residents visiting patients. Finallly, there is a bimonthly meeting for family members of Health Care residents led by an experienced group leader who sends a report of each meeting to the RR Director and the Health Care administrator - who respond with appropriate directives.
Buzzy
Memory CareFamily/friend
November 14, 2018
I reviewed more than 10 retirement options in Indianapolis for my relative. Frankly I found that there were a number of very good ones. However, Robin Run stood out favorably among all because it offers the full range of care and support at all health conditions of the aging process in an impeccable environment. The facility environment and the administrators are top shelf, friendly, efficient and attentive. The residents are especially warm and friendly. A full range of engaging activities are provided both on premise and as outside events. Rooms are well designed and adequately spacious with all necessary facilities. Food and service is especially exceptional - a first rate dinning experience with many choices of excellent entrees and accompaniments. Considering the overall excellence offered by Robin Run - pricing is remarkably competitive.
William Border
Memory CareResident/client
November 11, 2018
We feel blessed to have found Robin Run Retirement Village. It is even more and better than we ever dreamed. Friendliness everywhere, and neighbors who are friendly and helpful. The dining room is inviting and the food is usually very good. We live in a Garden Home and have very adequate space with 2 bedrooms 2 full baths, office and sunroom. Our dog loves the new dog park too! [Name removed]
Football Granny
Memory CareResident/client
May 15, 2018
You have to be admitted to this facility to give a fair rating. You CANNOT give a rating as an outside person looking in. I was transferred to Robin Run from a hospital for rehab. My transfer was done at 10:30 am. My recruiter from Robin Run made me certain guarantees that were not kept - the main issue being my medications. Things were bad from the very beginning, and they never got better. I was put into a room - had my vitals taken - was told that my meds were being entered into the computer and I would receive them upon completion of that task - was told I would get my lunch at 12:30 - then left alone.....for HOURS ! 12:30 came and went - no lunch - no staff attention - no meds. 1:30 arrived - still no lunch - still no staff attention - still no meds. I put on the call light and waited....and waited....and waited - for 25 mins. Nobody came. So I called the front desk and asked who was over my area. Someone from administration was sent to my room and brought the nurse assigned to me. I expressed my opinion - asked for my noon meds - asked for some lunch. It's now 2 pm. The nurse said that she was still entering my meds into the computer (since 10:30 am), and that I would get them soon. The administrator went to get me some lunch - I finally ate at 2:30 pm. - then I was pretty much left alone for the remainder of the day - still no meds. Every call light was answered after an average of 20 mins or so, and there was always an excuse as to why I couldn't get my meds. The staff was totally rude in the evening hours. So - I laid in bed all night crying from the severe pain. The next morning, my initial nurse came back on duty, and I REALLY expressed my desperate opinion about not receiving my meds. She acted surprised and stated that she had left my pain meds out for the night nurse to give me and didn't know why it wasn't given to me. That made me furious ! She quickly ran and got my pain meds then told me the meds had just come in that morning right before she came to my room ! Now how could she have meds for me the night before if they had just come in that morning ?? I had been without meds for almost 24 hrs by this time !! After my having some words with various people concerning that mess - the rest of that day went very, very smooth where my getting my meds was concerned. Everything else was still the same - meals coming 1 1/2 - 2 hrs late - call lights being answered after 20 - 25 mins - no orientation - meetings being scheduled then cancelled - admin straggling into the room to introduce themselves but they never seemed interested in fixing my problems - and I didn't leave that room for 2 days !! But - I did see how they treated my room mate who had Alzheimer's - absolutely disgraceful. My 3rd day was much the same as the first two - seems like I was always having to beg for what I wanted or needed. I had my son bring my rollator from home so I could get out of the room and see where I was. I did have a little bit of rehab that day, but not much - mostly meet and greet. That night - around 10:15 pm or so - a man came into my room wanting some "hoochie koochie" - I couldn't believe it ! I'd heard him out in the hallway for about an hour going to different doors and stuff, but I never heard any staff telling him to go back where he belonged or anything. Of course I couldn't get any staff to answer my call light so I made him leave my room myself. That was the straw that broke the camel's back !! I sat up all night making sure no other men came into my room and called my son to pick me up the next morning. I got all packed up and just waited. The next morning when I told the nurse I was leaving - several people tried to talk me into staying - promising that things would change. I didn't believe them. I signed out and went home where I knew I would get my meds - eat on time - and be safe. I will find a way to rehab on my own. A synopsis of my stay at Robin Run is: The patient and their needs do not seem to hold priority status at Robin Run. The place is very unorganized and short staffed. A lot of the staff is lazy and rude with attitudes that are not positive. Administration seems to be out of the building more than they are in the building, and this may be the reason for a lot of the problems therein. They put on a good show in front of family and friends - but please take the time to look closer look at the inner workings before you leave your loved one alone at Robin Run. Thank you.
jimmy p
Memory CareFamily/friend
March 31, 2018
mom is not being taken care of properly, I think it is the new help. I am done and will be moving her soon.
Robin Run
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Indiana’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Indiana’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.