13810 W Sandridge Dr, Sun City West, AZ 85375
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John and Mary Ramsay
Child of resident/client
This is a great place for our Mom
As soon as we walked in, we knew this was the place for our Mom. Very inviting and homey feel. Everyone friendly and helpful. Lots of ammentities, activities, plus less expensive than where our Mom was up on Oregon. She loves her apartment. She's only been here 2 weeks, and really is feeling comfortable here.
Read all reviewsSun City West Assisted Living and Memory Care
Sun City West Assisted Living and Memory Care delivers a personalized senior living experience in Sun City West, Arizona. Tall palm trees stand in front of the resort-like community, and a grand outdoor patio offers a lovely oasis retreat on the manicured grounds. Inviting indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s reading a book in the library, indulging in self care at the on-site salon, or engaging in an exercise class.
Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community offers a variety of studio and one-bedroom floor plans that feature kitchenettes, walk-in showers, and ample closet space. Residents can delight in amenities such as three delicious meals served daily, scheduled transportation, and weekly housekeeping.
The area offers ample shopping to satisfy all tastes and budgets at Sundome Plaza, Surprise Marketplace, and Surprise Village Marketplace. Nearby dining ranges from Italian, Mexican, and Vietnamese cuisine to American bistro fare. Popular nearby attractions include Desert Diamond Casino, Surprise Community Park, and Wildlife World Zoo, Aquarium, and Safari Park.
Sun City West Assisted Living and Memory Care is an assisted living center...
Sun City West Assisted Living and Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.8 out of 10 Review Score127 reviews | 9.9 out of 10 Review Score184 reviews | 9.7 out of 10 Review Score61 reviews | 9.6 out of 10 Review Score96 reviews |
Studio Starting at $X,XXX/moStarting at $3,350/mo | Studio Starting at $X,XXX/moStarting at $3,795/mo | Studio Starting at $X,XXX/moStarting at $3,530/mo | Studio Starting at $X,XXX/moStarting at $3,625/mo |
1 Bedroom Starting at $X,XXX/moStarting at $4,650/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $3,770/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,815/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $7,750/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $4,410/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $5,680/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 1 Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for Sun City West Assisted Living and Memory Care
A Place for Mom has scored Sun City West Assisted Living and Memory Care with 9.8 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Sun City West Assisted Living and Memory Care has 127 reviews with an average "overall experience" of 4.6 out of 5.
John and Mary Ramsay
Assisted LivingFamily/friend
October 15, 2026
As soon as we walked in, we knew this was the place for our Mom. Very inviting and homey feel. Everyone friendly and helpful. Lots of ammentities, activities, plus less expensive than where our Mom was up on Oregon. She loves her apartment. She's only been here 2 weeks, and really is feeling comfortable here.
Anonymous
Assisted LivingFamily/friend
September 22, 2026
[name removed] has minimal health needs so I can't judge how they do for intense care. It's great for him. The only negative I have is that there's turnover in the worker jobs that result in very occasional misses in weekly laundry pick up and delivery. A mention of this gets immediate results. Plus due to memory issues I can't quantify this. Overall experience is great. Staff is friendly, lots of activities and get togethers. Studio apartment is perfect for 1.
Robert
Assisted LivingFamily/friend
September 15, 2026
Very empathetic staff, clean rooms and good size rooms,very good food. I visit my wife daily and staff treats me very well as they do my wife. Very satisfied!
Jeff P
Assisted LivingFamily/friend
September 11, 2026
All of those things were great. The staff was friendly, engaging and really cared about my mom's needs. She first moved into an assisted living room which was more than enough room with windows allowing natural light all day. She then moved into memory care with the same room description as above. Both rooms were always clean and tidy by the staff. My mom was at Sun City West for 5 months and declined fast with dementia, so she did not participate much in the many social and activity events always going on. The staff in the memory care were amazing. The entire staff treated my mom with dignity and respect. The facility is inviting, well maintained and my mom had no issues with the food. The administration manages in an open manner, always being available and accommodating. Overall, I am very glad that you company recommended Sun City West.
Anonymous
Assisted LivingFamily/friend
August 24, 2026
the staff in general is great. I feel like the sales rep over promised but fell short and then He quit. I feel like he failed us. I also feel like the medicine administration and pharmacy change was a bit of a struggle and frustrating. Again, promises that fell short. But once we got on the same page, [name removed] was our champion and [name removed], too. The activities keep my loved one happy and going. Her apartment is cute and cozy. The food is great. I am VERY happy with how they communicate with me about my loved one. They are top tier communicators. [name removed], [name removed] and [name removed]!! Love them!!
Anonymous
Assisted LivingFamily/friend
June 26, 2026
Great staff, very helpful. Willing to work with requests when we needed help
Mr. G
Assisted LivingFamily/friend
June 9, 2026
The Intake: I give a 4 as there was a lot discussed, a lot of topics covered and most of those topics did come true once the papers were signed. [Name Removed] the head of sales, he really knows his business, is really willing to work with you and willing to answer questions. He will glaze over some touchy subjects and if you’re new to assisted living, you might not know to ask the questions. But overall, SCWAL is NOT a bait and switch, what you see is what you get. Everyday Living: The everyday living is a harder topic to rate, as it comes down to the individual’s willingness to participate in daily activities. I’m a very outgoing person and can talk to anyone, enjoy almost any situation as long as there are people to talk too. I give this place a solid 4. My mom (the resident) on the other hand, she’s more introverted and she has trouble dealing with a lot of people. For her, SCWAL is a 2.5 or 3. Again, this comes down to personalities. They have daily activities and outings, so it’s not for a lack of activities, it’s a lack of getting people involved. Yes, they are adults and not children, you can’t force them to get involved like a teacher to a school child, but there is involvement missing. Extra comments: Overall Personal Perspective: SCWAL is a very busy place, there are a lot of employees to help, but for those residents that need the extra bit, personality wise, it’s lacking. They do encourage interactions and the employees are wonderful, but the ability to cater to someone like my mom, they fall short. My mom spends almost 100% of her days in her room, except for bingo. This isn’t about giving suggestions, and I’m not qualified to give those, so I’ll leave it there. For the extrovert or A-type personalities, those people seem to thrive here. They do puzzles, they play games, listen to live music, go places with the groups, etc. But there are not enough of these A-types to help encourage others. For example, the outing to the library, consists of 1 resident, every Wednesday, only 1. My mom loves books, but she never goes. I can take her to the library or book store and she’ll be happy, but not with SCWAL. I don’t know the reason, just my observation. Restaurant: My mom buys some food at the grocery stores or gets some food from the downstairs restaurant, but then eats upstairs. Her reasoning for not sitting in the restaurant, too many sick people. I’ve been with her and they might not be sick in the traditional way, but the coughing and sneezing is overwhelming with a percentage of the residents. About 60% of the food is not great at the restaurant, there are some things they do get right, but if it’s meat, it’s going to be dry, sadly. I’ve had a bite here and there of my mom’s food and it is lacking, taste and quality. I get the lack of taste, due to people from all over, spice, pepper, salt levels are going to be different and the older crowd might be more sensitive. As for quality, I understand there is a budget they must maintain, but overall, the food is a 2 out of 5. Activities: There are lots of activities the seniors enjoy, some are a little too boring and repeated too often, but every day there are things to do/go to. The activity director is always wanting to get input from the families and overall, she does a good job. I wish my mom would get involved with some of them, but she won’t. If she had a companion or buddy, I think she would be more receptive, but to take that first step out the door herself, she won’t. I would rate the activities 4 out of 5. Sure, a lot of seniors can’t dance or get physical, but they try to accommodate as many people as possible. Rooms and Common Spaces: The rooms at SCWAL are nice. The rooms in general have been upgraded to what you would consider a modern-day apartment with wood flooring. The rooms are on the smaller side for most residents, but the people with money, their rooms are nice. The showers are lacking water pressure, but are always hot. The fridge is tiny and no choice of an upgrade, other than bring in your own. There is a restaurant downstairs, so you shouldn’t need to stock a full fridge, but as stated above, the restaurant is lacking. Overall, the rooms are nice, 4 out of 5 The 3rd floor common areas are also very nice, spacious, clean and well kept. The common kitchen is a nice touch with a full-sized fridge, oven and stove top. Nobody keeps things in the common fridge, but if you’re cooking, you can keep your cool stuff cold. There are several areas to play games, puzzles or just kick back and relax on the sofa. The 2nd floor has exercise equipment and a cozy theatre. The 2nd floor doesn’t seem as clean as the 3rd and I’m not sure why. Maybe more stuff? It also tends to stink a little more (touch on this down below). The 1st floor is nice and welcome, with a little bar/play room area (Bingo, Happy Hour and birthdays), a large “family room” with a good amount of seating. The live music and other community events happen here. The restaurant is on the 1st floor. The only real negative about the living areas are the smells. It is an assisted living facility and I guess understandable, but the stink of human feces and urine is really bad, a lot of times. They try to air out the rooms by opening the door to the hallways and the resident’s window, turning on a floor fan in the hallway, which I think is part of the problem. But the stink really lingers for a long time. All three floors suffer from this, but the 2nd floor tends to be more extreme. The Staff: Whoever hires the employees here, really knows what they are doing. The staff are not here just for a paycheck. They really seem to care about the residents. They really seem to enjoy most of their job. Maybe not the part that produces the bad smells (LOL), but they are always caring and seem to be in a good mood. The front receptionist, she’s a saint! She takes so much grumpy B.S. from the residents but keeps a smile on her face. I can’t say enough about the caring staff here. This also goes for the restaurant wait staff. They try to always have a smile on their face, even when someone’s temper flairs after eaten one to many bad meals.
Anonymous
Assisted LivingFamily/friend
April 16, 2026
Amount of activities excellent care, very good food large room
Jeff P
Assisted LivingFamily/friend
April 10, 2026
All are a 5. I'm very happy with the whole experience and placement of my mom. Friendly and welcoming staff, management's attention to needs and communicating care plans, cost of care much less than previous facility in California, onsite medical, dental, vision care (mobile providers).
TK
Assisted LivingFamily/friend
April 8, 2026
They were very accommodating and [name removed] is very happy there. Folks are all friendly and smiling. I would recommend
Kim R
Assisted LivingFamily/friend
February 9, 2026
[name removed] has been wonderful to work with! My mom is very happy there. I would recommend them to others who are looking for a place for their loved one.
Anonymous
Assisted LivingFamily/friend
February 2, 2026
The facility is almost always very clean, no weird or bad smells. Almost always, but sometimes they seem a little under staffed. I'm sure most assisted living places are like this, so I might be a little over critical. A lot of the residents don't like the chicken, it's too dry, every time. There are a few other oddities that are not great, but most of the food is good and a couple residents we've spoken with have stated this is the best food at any assisted living place they've been too. My mom doesn't eat there often, the small time-window for each meal means too many people have to eat at the same time. She sees a lot of sick people and doesn't feel comfortable sitting near someone with a cold, etc. This last part is more personal, the overall food is good. =-=-= My wife and I have joked that we would love to live here. The rooms are very nice, the staff are wonderful and the amenities are great. M,W,F Happy Hour, movie night every night, nickel bingo, etc. There are many things to do and [name removed] (the Activity Director) does an awesome job with the flow, no matter who's attending or their physical abilities. We have interacted with the staff many times since my mom has moved in, they really are great people, very accommodating and always helpful. I think whoever hires the staff knows what they are doing. The personalities of the staff are not, this is only a job, clock in & out. The staff really does care.
Anonymous
Assisted LivingFamily/friend
January 6, 2026
They've been great on all aspects and my dad hasn't had any complaints. I would recommend them to others who are searching for a place for their loved one.
Anonymous
Memory CareFamily/friend
December 15, 2025
The overall experience worked out well. We found the right place for my husband. The community is very clean, no noticeable building issues or cleanliness. The staff members are very approachable and helpful. Yes, we would recommend Sun City West Assisted Living and Memory Care to other families based on the experience so far.
Anonymous
Assisted LivingFamily/friend
December 10, 2025
Facilities and staff are nice. They have activities and programs to keep the residents active and engaged. Dining happens in two shifts and they are served at their tables. Meals are balanced and they have a nutritionist onsite.
Anonymous
Assisted LivingFamily/friend
November 26, 2025
Sun city west assisted living was awesome from the initial visit I made, to the second tour with my mom and aunt. The staff was very professional. My mom has lived there since August and is very happy. The food is much better than any other senior living community she has lived in with and has healthy options. There are a lot of activities she participates in. The care and support with medication management has been great too. Her health conditions are stabilizing. The common areas are well maintained (often with seasonal decor) and they frequently have cookies baking when you walk in which makes a lovely inviting atmosphere. We would most definitely recommend this community to other families based on the experience so far.
Carolyn N
Assisted LivingFamily/friend
September 15, 2025
My father was a resident of Sun City West Assisted Living in that section for a short time and then in their Memory Care section. At all times, I found ALL of the staff to be not only professional but also very caring, knowledgeable, and flexible. They go out of their way to provide good food and entertainment and activities for their residents. They communicated everything I could possibly need to know about my father while he lived there. When my father was getting close to passing, they were especially thoughtful and respectful and caring, which helped so much at that difficult time. I found the facility to be clean and quite pleasant. I highly recommend it!
Robert
Assisted LivingFamily/friend
September 15, 2025
I would rate Sun City West assisted living a 5 in all categories. The staff is very friendly. The activity level keeps residents involved
Anonymous
Assisted LivingFamily/friend
July 22, 2025
You can tell the staff in memory care truly cares about the people there. Would recommend.
JD
Assisted LivingFamily/friend
May 8, 2025
Staff is friendly, always willing to listen to your questions, facility is bright, cheerful, and full of energy. Volunteers come to the facility to sing and play music. There are many activities and events planned for residents.
Sun City West Assisted Living and Memory Care
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Arizona’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Arizona’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
