17207 North Boswell Boulevard, Sun City, AZ 85373
Anonymous
Child of resident/client
Experience with The Woodmark at Sun City
I would rate the overall experience 5 stars. Although unfortunately, my dad passed before I could actually get him into a place. But they were very helpful and I'm sure if things went differently, it would've worked out great.
Read all reviewsThe Woodmark at Sun City
Find great options for independent living, assisted living, and memory care at The Woodmark at Sun City. With stylish, sun-filled interiors, manicured grounds, and nearby attractions throughout the Phoenix metro area, this community offers a great setting for senior living.
This community’s dedicated staff, assistance with wide-ranging activities of daily living (ADLs), transportation services, and more create an environment where each resident can find the appropriate level of care for their needs.
In the dining room, residents can dine on chef-inspired menu options in an elegant restaurant-style setting. This community also features a private dining room that makes it effortless to entertain guests.
Start your morning at the on-site coffee shop, dive into tabletop competition with friendly neighbors in the game room, or join in a regularly scheduled activity, like arts and crafts, brain games, and a variety of social events.
The Woodmark at Sun City offers floor plan options for studio, one-, and two-bedroom apartments to suit your or your loved one’s space and style preferences. Units can feature walk-in closets, kitchens, and private balconies.
To explore the licensing information and compliance histories of senior living communities in the state of Arizona, visit the Arizona Public Health...
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The Woodmark at Sun City
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.4 out of 10 Review Score157 reviews | 9.9 out of 10 Review Score184 reviews | 9.8 out of 10 Review Score126 reviews | 9.7 out of 10 Review Score60 reviews |
Studio Starting at $X,XXX/moStarting at $3,100/mo | Studio Starting at $X,XXX/moStarting at $3,795/mo | Studio Starting at $X,XXX/moStarting at $3,350/mo | Studio Starting at $X,XXX/moStarting at $1,995/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,500/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,650/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,650/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $4,150/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,750/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $5,075/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for The Woodmark at Sun City
A Place for Mom has scored The Woodmark at Sun City with 8.4 out of 10 using our proprietary review score based on 33 reviews in the last 2 years. Over all time, The Woodmark at Sun City has 157 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Assisted LivingFamily/friend
August 26, 2026
I would rate the overall experience 5 stars. Although unfortunately, my dad passed before I could actually get him into a place. But they were very helpful and I'm sure if things went differently, it would've worked out great.
PW
Assisted LivingFamily/friend
August 24, 2026
The apartment was very tight; appx 400 sqft. Care for those in assisted living is weak at best. They are constantly either understaffed or short-staffed. My dad pressed is emergency call medallion one time and the initial response time was over 20 mins. 15 mins after that, a more experienced care giver responded who then called an ambulance. Activities; just a few per day that were often repeated daily and poorly attended. Off-site activities never occurred because in the 75 days my parents were at Woodmark, 3 van drivers quit. Room cleanliness/maintenance was severely lacking, again poor staffing. The entire cleaning crew walked out one day. Consequently, the apartment was not cleaned weekly. Laundry was good, until my parents laundry was lost (for real!). It was never recovered and getting proper reimbursement was a battle. Overall, the care providers was friendly as were cleaning staff. Administration; the GM, Business Mgr and Nursing Care were an absolute train wreck! Food ranged between just ok and pretty lousy. One of the biggest problems in the dining room was a staff of 2. Consequently, it was routine to wait 30-45 mins to put your order in and get served. I would not recommend this facility to anyone under any circumstance.
Ryan W
Not SureToured community
August 3, 2026
Simply touring to expose my mother to this type of facility. We were happy with the staff and felt the facility was kept in good condition.
Anonymous
Assisted LivingFamily/friend
July 9, 2026
1. A little under what she expected 2. Pretty clean some areas net a little up dated The cleaning service keeps loosing some of her wash rag scrubbies 3. Everyone is friendly. Some of the staff hard to understand and to communicate with them 4. As of right now no care needed 5.Administration I don't have to much contact 6. Food is ok, lots of stuff that I have to take a lactate pill. 7. Activities are ok I tried some but they play kids games I like to play competitive and the games they play are not. I wish they had card groups that did play competitive 8. She thinks that price is ok
Cheryl
Assisted LivingFamily/friend
July 6, 2026
Well... Their move in packet is incomplete, doesn't explain use of emergency buttons or have after hours info, including door code. They rarely answer the main phone, you get a message to another vm or enter first 3 initials for directory which hasn't been updated in an unknown time. Our LO needed help the second Friday and no one answered life alert call button, my husband and EMT's arrived before an aid arrived. I left multiple vm's and sent emails to every number or email I could find online. I received one call back on Tuesday from RSD about a forwarded email regarding reevaluation on FIL, nothing else til Thursday when I asked to went in person to speak to someone in authority. I eventually met with RSD and ED to address multiple failures inWoodmark system. Some have been rectified some haven't, we moved LO's in March 29. We were told the failure to respond on Friday night was due to their life alerts not being activated? Seems like that should have been done prior to assigning them to my LO's. We also weren't aware that pressing the button in the bathroom required only one press, we continued pressing til someone arrived, which activated/deactivated call multiple times. One would think that even then someone would have inquired as to did they need assistance. They are chronically understaffed. We have experienced delay or no meal delivery, no show housecleaning, failure to show for vitals checks, complaints from aids about repeat calls, etc. All of these items have been addressed in emails to WM. The ED left but new ED started last week, no real announcements just a flyer in elevator. Miscommunication seems to be the norm, ie: one person saying yes then another saying no. We had reevaluations on both LO on [Date Removed], we are still waiting for WM to start administering meds daily. I know they had to wait for Dr. signed med lists but this seems excessive. I expect I will have another in person meeting with new ED and RSD soon. LO's are not happy but they complain about everything anyway. They only want to live with their son and me which is not healthy for me and they need skilled nursing. Hindsight...we would not have moved them to WM but sales did their job. WM fits LO budget and location for us. If sales and brochures were true it would be great
Candi C
Not SureToured community
June 18, 2026
[name removed] was extremely helpful and caring and the facility is impressive, we are totally at ease with sending our family member for care
Anonymous
Memory CareFamily/friend
June 3, 2026
I would give you a 5+. Everyone one very nice and professional. The rooms were very nice and looked nice along with all the activities they off there.
Anonymous
Memory CareFamily/friend
May 13, 2026
The biggest complaint is staffing, which i'm sure is standard throughout the industry. The cleanliness of [Name Removed] room is questionable. Sometimes, because there's always a lot of laundry and I realize she has specific laundry days. But when your staff is cleaning up one of her messes, then the laundry piles high. This past week, you guys were out of laundry detergent, and anybody could have brought some in while you guys were waiting for your order to come in.So therefore, laundry was not done once last week as a result. Her trash can has been missing so therefore trash is stacked up in an area and her diapers are not removed and just sit in her room so her room smells. Her clothes appear to be missing. And I don't think you guys wash clothes, compare a room and just throw them in together. I'm not sure, but she has been missing some of her clothes and her towels that we brought INR gone. So others have been used because hers are missing. And still missing. Her digital clock was picked up most likely by another resident. And possibly stuffed in a drawer because they could not get it to worked. And we have been asking about it every week. And I don't understand why it cannot be found. The digital clock displays in large letters. Today's date in the day of the week and the time it helps keep [Name Removed] grounded. These are really our concerns. The staff is fabulous. I am very helpful and has an interest which is great. Unfortunately, the concerns that have been outlined in this message are typical at most memory care facilities. Upper management hopefully will come up with a new procedure or solution to help mitigate these issues in the future. We have brought in a trash can and put her room number on it along with some other items and are hopeful that will help. Overall [Name Removed] is being well cared for which is the goal. She does have frequent visitors[Name removed] and I are collectively there on four different days, and we noticed the cleanliness of her room. Overall. we have seen people mopping her room and changing her. Sheets, which I know is part of keeping it clean. But the trash piles up in her room and we're really hopeful the new trash can with her room number will help mitigate that going forward. And I think staffing is the biggest concern, and if you guys could keep staff and actually working their shifts, I think all of this actually would work out. I know there is high turnover. And unfortunately, I don't think caregivers are paid enough for what they have to put up with. Because I know it's a very tough job. And we have a lot of respect for the caregivers. Your staff overall are fabulous. I just don't think you guys are able to keep enough of them working when they're supposed to. Which would probably mitigate all of the problems, and unfortunately, is a tough thing to solve.
Scott
Assisted LivingFamily/friend
May 1, 2026
[name removed] and [name removed] have been great in communication, pleasant, helpful and compassionate. The facility and his room were clean and neat. He seems happy and that's the main thing and all that matters to me!
Carol W
Not SureToured community
April 28, 2026
[name removed] was great, very knowledgeable, help with my answers, had a lunch is was good, the apartment I picked looks nice.
Russ Sacks
Not SureToured community
April 26, 2026
[name removed] was very nice, helpful and knowledgeable. The grounds themselves were very nice. I would highly recommend The Woodmark.
Don Tufarelli
Not SureToured community
April 21, 2026
Met with [Name Removed] who was very nice she was very good at explaining the pros and cons of this facility. We have made a notations and will be reviewing them when we decide to choose a place.
Barbara W
Not SureToured community
April 15, 2026
The main floor looked very nice. However, the 2nd floor was dirty and shabby. Every elevator lobby the floors were dirty. It's off my list.
Dennis Y
Not SureToured community
April 14, 2026
Felt comfortable, will talk to my mom. Place they said is being updated you can see that it needs it.
Anonymous
Assisted LivingFamily/friend
April 8, 2026
I choose the Woodmark because it was clean, the furniture wasn't ripped and the place didn't smell like urine, however they need to hirer more help and not have them multitask their jobs for better resident care!
Anna C
Not SureToured community
March 24, 2026
Nice, convenient location. Tour was short and sweet. Answered all questions and I left w freshly baked, warm scones - a nice touch.
Marcia GONYEA
Not SureToured community
March 19, 2026
I wrote a review the same day I took the tour but I did not put in two other points that are very important to me. 1. I really appreciated the wonderfully well lit hallways. I have some problems with my sight and I can see so very clearly there. 2. The variety of activities available. I love being around people and the whole atmosphere of the place is very pleasing to me.
Brenda W
Not SureToured community
March 10, 2026
Very impressed with facility and staff. Hoping my friend likes it as much as I did. Thanks for the tour
HW
Assisted LivingFamily/friend
March 6, 2026
A few things at Woodmark initially stood out to me as being very attractive & inviting. However, now that my parents have lived at Woodmark for 6 weeks, this property can best be described as putting lipstick on a pig. You can make it look good, but in the end, it's still a pig. ( aka essentially basic window dressing.) After 6 weeks, my parents are making plans to move out of Woodmark. The continual staff turnover that has run the range from the transportation / van driver to care providers to housekeeping to dining room servers has negatively impacted my parents' personal care from an "assisted living standpoint", and their overall quality of life. After I spoke with Woodmark's Executive Director, her feedback made it apparent that Woodmark's quality standards are low and as a result, they have no problem achieving those low standards. I would not recommend this property to anyone unless their personal standards for care, food and enjoyment are low.
Beverly S
Assisted LivingFamily/friend
March 4, 2026
Our experience was only good on move-in day. We were grated and we were provided some help to get moved in. And things went downhill from there. Our mom was not provided dinner or medication the first night she was there. They forgot she had moved in and the techs were not informed (this was a wheelchair resident who was being charged fully for all assisted services, including escort to meals and medication dispensing. Her call button did not work well during her stay, as she was left too often for hours without bathroom and shower help. The techs spoke minimal English and could not make themselves hard or understood. We submitted our 30 day notice almost immediately and were forced to stay 5 weeks in this horrible facility... or lose the $[removed] already spent. The entry has a grand staircase to the upper floors and was quite stunning. That's how they grab you. The rooms are stark and filthy. No housekeeping attempt was made any day mom was on residence. Cleaning was left for the family to manage. The entry has a grand staircase to the upper floors and was quite stunning. That's how they grab you. The rooms are stark and filthy. No housekeeping attempt was made any day mom was on residence. Cleaning was left for the family to manage. Care- I don't want to say non-existent, but I will. There was a severe lack of quality care, also the primary reason for our departure. Admin staff - Cheerful prior to move- in, and hard to find after that. Food - Bland, gross, tasteless, as anticipated, but satisfying if it was eaten at all. Value for money - Abhorrent! And when the new director came in board, she submitted a bill for mom to pay that extended 4 weeks beyond her stay. After we tried to correct them several times and then when we refused to pay, that erroneous bill was sent to collections.
The Woodmark at Sun City
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Know Arizona’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Arizona’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
