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The Carlotta

41505 Carlotta Dr, Palm Desert, CA 92211

For pricing & availability:
(866) 374-4058
9.1
Review score
31 reviews
Add review
9.1
Review score
31 reviews
  • 5 star
    68%
  • 4 star
    16%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.7
Review score
3520 reviews
94 facilities
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The Carlotta
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The Carlotta
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The Carlotta in google map

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Nancy G

Child of resident/client

5.0 out of 5 stars

Lovely Facility with incredible staff

We recently moved my stepfather into The Carlotta and he couldn't be happier. He is making new friends every day, he is interacting with the staff and enjoying his meals and the services provided to him. The logistics of the move were a little complicated (we moved him from Washington) but The Carlotta helped us with referrals to rental furniture until his belongings arrived, referrals to getting his cable and internet connected and helped us with the logistics of most aspects of the move. He is looking forward to when the weather cools off a bit and he can enjoy the nearby golf courses.

Read all reviews

The Carlotta

About the facility

The Carlotta is a premier senior living community offering world class living at its finest, with transcendent views of the desert valley. The location boasts tranquil rose and cactus gardens, lush landscaping and is only a short distance to the areas most popular attractions. At The Carlotta our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at The Carlotta is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is designed to be a vibrant, joyful, and purposeful...

Senior living options offered

  • Assisted Living
  • Independent Living

The Carlotta

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $3,995/mo
  • Unlocked
    1 BedroomStarting at $5,195/mo

Independent Living

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Detached Cottages / BungalowsStarting at $XXXX/mo
  • Unlocked
    1 BedroomStarting at $3,595/mo
  • Unlocked
    2 BedroomsStarting at $4,095/mo
  • Unlocked
    Detached Cottages / BungalowsStarting at $3,595/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Carlotta
Select tour type
Select preferred date

Amenities

at The Carlotta

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Organic
  • Gluten-free

Room Amenities

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Garden View
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Barber Shop
  • Meeting Room

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Devotional Activities On-Site

Compare

The CarlottaThe Carlotta

41505 Carlotta Dr,
Palm Desert, CA 92211

Desert CottageDesert Cottage

83617 Himalaya Dr.,
Indio, CA 92203

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44300 San Pascual Avenue,
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72750 Country Club Drive,
Rancho Mirage, CA 92270

9.1 out of 10
Review Score31 reviews
9.5 out of 10
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9.3 out of 10
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9.3 out of 10
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Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for The Carlotta

9.1 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.0
Staff
4.2
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored The Carlotta with 9.1 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, The Carlotta has 31 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 10/7/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marly B

Not Sure

Toured community

October 7, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I stayed at the Carlotta in 2019 while recovering from a knee replacement. I was very happy with the treatment I received. Now in 2026 it is a very different facility especially undergoing an update remodel. I was very pleased with the various choices available for me to consider when I’m ready to move in. I found the Casitas to be the choice I would probably make.

Nancy G

Independent Living

Family/friend

September 8, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lovely Facility with incredible staff

We recently moved my stepfather into The Carlotta and he couldn't be happier. He is making new friends every day, he is interacting with the staff and enjoying his meals and the services provided to him. The logistics of the move were a little complicated (we moved him from Washington) but The Carlotta helped us with referrals to rental furniture until his belongings arrived, referrals to getting his cable and internet connected and helped us with the logistics of most aspects of the move. He is looking forward to when the weather cools off a bit and he can enjoy the nearby golf courses.

Steven J

Independent Living

Family/friend

August 26, 2026

5.0 out of 5 stars
Verified Review

The accommodations for my Dad were just what he needed and made for him a comfortable living space. The staff was very accommodating as well.

Erica

Independent Living

Family/friend

August 7, 2026

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Do not put your loved one here

If I could leave negative stars I would I would not recommend The Carlotta based on our experience. At first, everyone seemed incredibly kind, welcoming, and supportive. Unfortunately, that changed very quickly. Within the first week, we felt the attitude shifted from being helpful to looking for reasons to claim that additional levels of care were needed. In our experience, these recommendations were not supported by clear evidence or thorough assessments, and it felt as though the focus became increasing the level of care and the associated costs rather than working collaboratively with the resident and family. We also felt our loved one's privacy was not respected. Staff frequently entered the apartment, sometimes with multiple people at once, which felt intrusive and intimidating. Rather than discussing concerns respectfully, we felt pressured and bullied into accepting conclusions that were not adequately explained or supported. One of the most disappointing parts of our experience

Tami J

Not Sure

Toured community

July 7, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The Carlotta facility is absolutely beautiful. Everything was clean and smelled great. The grounds were immaculate. The 2 different models I saw of the 2 bedrooms were great. One of course was larger than the other with an island kitchen, but even the smaller one was more than enough room! The closets are fantastic. The dining room looked inviting. Some clients were out and about, even with their pups, which was nice to see. All the staff were very pleasant.

Kevin D

Assisted Living

Family/friend

June 12, 2026

5.0 out of 5 stars
Verified Review

The Carlotta review

[name removed] and [name removed] were both very helpful and made our experience very enjoyable. They are knowledgeable and eager to make the move in run smoothly. The apartment is for my mother. She saw the place and fell in love with it instantly. The size of the apartment is much larger than her previous one, and the rent is two thirds the price. The establishment is a little bit in disarray now, but they are in the process of upgrading the building. The staff has been very courteous, friendly and helpful. Thus was definitely the right choice for mom. She is very happy in her new place. Thank you for helping us in finding the Carlotta. We would recommend this place to anyone looking for a place for mom

Iver N

Not Sure

Toured community

May 25, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
4.0

The Carlotta is a beautiful facility. I was impressed by the variety of units available. I was also impressed with the activities and the dining room / food service.

Anonymous

Independent Living

Family/friend

May 7, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Great Staff, The Carlotta Review

All staff are extremely communicative and appear to really care about their clientele. Friendly. Concerned and go above and beyond.

Kevin D

Not Sure

Toured community

April 28, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The facility was very impressive upon entry. Once we checked in, we were introduced to our tour guide, [name removed]. [name removed]was very friendly, concerned about what my mother was looking for in an apartment. He answered all of our questions and we never felt pressured. In the long run, we ended up renting an apartment. All of the staff was very friendly as well. My mother is very excited about moving in next month.

Sabine s

Not Sure

Toured community

April 21, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

I thoroughly enjoyed the visit. The place was very clean. The tour was excellent. The facilities were fantastic. Unfortunately they didn’t have respite care, which is something that I’m considering at the moment.

Sheri C

Not Sure

Toured community

March 24, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I was very pleased with the facility and personal that I interacted with. The personnel were warm and friendly. Our guide is extremely knowledgeable, helpful and informative. I felt very comfortable knowing that I was assisting my sister find the best care for herself moving forward.

Maryanne F

Assisted Living

Family/friend

March 9, 2026

3.0 out of 5 stars
Verified Review

Email the office!

My mother in law has been there for about a month. The staff is so caring and they are really trying to get her involved in activities, of which there are many. The food is delicious and I no longer worry about her nutritional intake. The reason I gave them a 3 was because the business office is terrible. Constant problems with billing. They take days to respond to emails and never seem to be available to take calls. There is a lot of turn over in the office and that concerns me.

Luella N

Not Sure

Toured community

February 21, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

We’re impressed with apartments, larger and with more closet space as well as full kitchens. Did not see many guests in common areas. Day was a bit cool, may be the reason.

Anonymous

Assisted Living

Family/friend

November 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Carlotta

5 for all. What we like the most about the community is the overall appearance and staff. Yes, we would recommend The Carlotta community to other families based on the experience so far.

GEORGE F

Not Sure

Toured community

November 17, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Staff
4.0

I AM 97 YEARS OLD AND HAVE VISITED 4 ASSISTED LIVING FACILITIES IN WASHINGTON, IDAHO AND CALIFORNIA. THIS VISIT WAS THE BEST FROM THE FACILITIES, PERSONNEL AND TREATS. [name removed] LISTENED TO ME AND MY WIFE AND SHOWED US WHAT WE DESIRED TO SEE. THE BEST RESULT FOR YOU PEOPLE IS THAT I AM GOING TO MOVE IN.

Anonymous

Assisted Living

Resident/client

October 29, 2025

4.0 out of 5 stars
Verified Review

Questions to ask

The location and the apartments here and exercise programs for older people is great. The food is a bit problematic having a medical problem. They're trying to accommodate me. The employees here are very very nice and it's a beautiful location close to stores easy driving and many people have been here for years and years up to 25 years. Also, if a single person, without relatives, has to investigate, be sure to get all promises in writing. It took me a while to get everything up to par. Especially the food if they have restrictions because of a medical problem.

Anonymous

Assisted Living

Family/friend

September 19, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

The Carlotta experience

Some issues.... monthly bill could be better itemized for services charge. There is lots of confusion about that. Not much care given when doing laundry, or getting it back to right person.

Anonymous

Independent Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review

The Carlotta

She's love the place with all the activities and friendly people.

Donna P

Assisted Living

Resident/client

July 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Every single one always has a wave or a hello. I am very impressed how they all learn our names and appear to sincerely care about our needs, happiness and well-being.

Anonymous

Assisted Living

Family/friend

April 17, 2025

5.0 out of 5 stars
Verified Review

The Carlotta

My mother in law lived the Carlotta. Although she was only there for some rehab one month, she enjoyed it very much. Delicious menus, clean and friendly attendants.

The Carlotta

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Carlotta

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.

Frequently Asked Questions about The Carlotta

  • The Carlotta offers 1 Bedroom and Studio. Learn more.
  • Call (760) 340-7710 to reach a resident at The Carlotta.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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