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The Harmony Collection at Roanoke - Assisted Living

4402 Pheasant Ridge Road, Roanoke, VA 24014

For pricing & availability:
(866) 374-4058
8.9
Review score
34 reviews
Add review
8.9
Review score
34 reviews
  • 5 star
    46%
  • 4 star
    24%
  • 3 star
    12%
  • 2 star
    15%
  • 1 star
    3%
See all reviews
8.5
Review score
2139 reviews
44 facilities
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The Harmony Collection at Roanoke - Assisted Living
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The Harmony Collection at Roanoke - Assisted Living community exterior
9 photos7 floor plans
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Jack

Child of resident/client

5.0 out of 5 stars

Blessed for the time she had!

Can't say enough good things about Harmony. It was truly a blessing to have my mom there for her final moments. I only wish she had more time there when she was in better health. The entire staff was awesome and made the time she had left as pleasant as possible. Very impressive how quickly they got her transitioned into Hospice care and the level of care she received to the end. I would recommend Harmony to anyone looking for a place for themselves or a loved one whether it be long term or short. Thank you for all you did for her and our entire family!!

Read all reviews

The Harmony Collection at Roanoke - Assisted Living

About the facility

The Harmony Collective at Roanoke Assisted Living is unique to Roanoke, Virginia, with supportive levels of assisted living and a thoughtful array of amenities all under one roof. This community is passionate about serving residents with the utmost dedication and care. Nestled among the majestic Blue Ridge Mountains of southwest Virginia, this community blends the best in senior living with a comfortably vibrant lifestyle. Rest assured, with quality care like this, you and your loved one are in good hands.

Community Amenities and Services

The Harmony Collection at Roanoke combines personalized care with all the warmth and comfort of home. On-site, caring staff are available day in and day out, providing impeccable services and amenities such as transportation, personal laundry service, routine housekeeping and linen services, and help with grocery shopping. Medical services include convenient, on-site health care and specialized care for those with diabetic, incontinence, ambulatory, and memory care needs.

They offer unbeatable service and mouth-watering menu items in their restaurant-style dining area, where a professional chef prepares fresh, nutritious meals every day. Plus, they offer delicious vegetarian alternatives. The elegant dining room, cozy lounge areas, fireside living room, and senior-focused fitness center are just a few of the amenities most loved...

Senior living options offered

  • Assisted Living

The Harmony Collection at Roanoke - Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $3,605/mo
  • Unlocked
    1 BedroomStarting at $4,345/mo
  • Unlocked
    2 BedroomsStarting at $5,285/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Harmony Collection at Roanoke - Assisted Living
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Amenities

at The Harmony Collection at Roanoke - Assisted Living

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management

Meals & Dining

  • No Sugar
  • Guest Meals
  • Gluten-free
  • Vegan

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette
  • Cable or Satellite TV
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outside Patio
  • Computer or Media Center
  • Meeting Room

Recreational areas

  • Game Room
  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Happy Hour
  • Birthday Parties
  • Day Trips and Outings
  • Stretching Classes

Compare

The Harmony Collection at Roanoke - Assisted Living community exteriorThe Harmony Collection at Roanoke - Assisted Living

4402 Pheasant Ridge Road,
Roanoke, VA 24014

Brookdale Roanoke patioBrookdale Roanoke

1127 Persinger Road Southwest,
Roanoke, VA 24015

The Harmony Collection at Roanoke - Memory Care community exteriorThe Harmony Collection at Roanoke - Memory Care

4414 Pheasant Ridge Rd,
Roanoke, VA 24014

TerraBella Pheasant RidgeTerraBella Pheasant Ridge

4435 Pheasant Ridge Rd,
Roanoke, VA 24014

8.9 out of 10
Review Score34 reviews
9.6 out of 10
Review Score47 reviews
8.8 out of 10
Review Score30 reviews
8.7 out of 10
Review Score90 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

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Reviews

for The Harmony Collection at Roanoke - Assisted Living

8.9 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.5
Staff
3.8
Meals & Dining
3.8
Activities
4.4
Value for Cost
3.5

A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Assisted Living has 34 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 6/22/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jack

Assisted Living

Family/friend

June 22, 2026

5.0 out of 5 stars
Verified Review

Blessed for the time she had!

Can't say enough good things about Harmony. It was truly a blessing to have my mom there for her final moments. I only wish she had more time there when she was in better health. The entire staff was awesome and made the time she had left as pleasant as possible. Very impressive how quickly they got her transitioned into Hospice care and the level of care she received to the end. I would recommend Harmony to anyone looking for a place for themselves or a loved one whether it be long term or short. Thank you for all you did for her and our entire family!!

Barry

Assisted Living

Family/friend

June 2, 2026

5.0 out of 5 stars
Verified Review

Great Experience

The Harmony's staff, room layout, cleanliness, smile on everyone's face, and professionalism. They checked all the boxes that was important to us. I would recommend to others. The application was smooth and any phone calls were answered immediately.

JJM

Assisted Living

Resident/client

April 28, 2026

5.0 out of 5 stars
Verified Review

Review for The Harmony Collection at Roanoke - Assisted Living

The Harmony Collection at Roanoke is very nice. Everything is so bright and clean and everyone is cheerful and friendly. There have been minor problems but once the correct person to help was found it smoothed out. The food is good and varied. I enjoy eating in the dining room. The staff is friendly and efficient. I thank A Place for Mom for helping me find The Harmony Collection.

Anonymous

Assisted Living

Family/friend

January 6, 2026

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
3.0

our families experience

Staff management. They call out a lot and when there they don't work hardly. They are always short staffed and residents do not get the assistance they pay so much money for. . I would not recommend this place to anyone.

Jack K

Assisted Living

Family/friend

September 25, 2025

5.0 out of 5 stars
Verified Review

A very satisfied son

It's hard to break out any one person. The entire staff from [name removed] and [name removed], to the nurses, [name removed] our concierge and [name removed], [name removed] and the entire dining staff. I can't say enough good things about Harmony and its people to truly tell you how wonderful everyone is and how comfortable it makes me feel knowing they are there for my mother!!

Anonymous

Assisted Living

Family/friend

September 16, 2025

3.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
3.0

Our family's experience - would recommend again

1. There were plenty of activities for residents. However, activities director/planners could have been more enthusiastic about the activities, or at least on the couple that Mom got to participate in. Those were limited though because of her situation, so I could be missing the big picture. 2. Coordination between facility and hospice provider for care. Took way too long to get medications ordered and coordinated, not sure if facility fault or hospice fault, but slow on correcting situation. Especially in hospice situation. But daily staff were caring and attentive!

Anonymous

Assisted Living

Family/friend

August 18, 2025

5.0 out of 5 stars
Verified Review

The Harmony Collection at Roanoke - Assisted Living

The community was welcoming, food menus offered variety that contributed to a positive dining experience, staff were responsive and very helpful to accommodate resident needs

Robert

Assisted Living

Resident/client

August 11, 2025

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
2.0
Meals & Dining
2.0

Marginal review

I am a current, cognitively alert resident, who has lived here for over three years - largely due to personal inertia and the fact that I require only minimal assistance. The relatively new facility and its grounds are well maintained. The general atmosphere among residents might best be described as one of friendly apathy. While the direct-care staff is generally kind and well-meaning, they are mostly inexperienced and inadequately trained—reflecting a remarkably high turnover rate - even more pronounced among management and supervisory staff, resulting in a lack of continuity, institutional memory, and leadership stability. Fundamental principles of management and leadership appear to be absent. Procedures that should be routine are inconsistently followed or overlooked entirely. Residents often treated as a disengaged, homogeneous group. While input is occasionally solicited, it is rarely acted upon in any meaningful way. Dining quality mediocre and meals frequently lukewarm.

Romane W

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would highly recommend

All would be a 5. My father and I have been please with all aspects of the facility. I've eaten with my father and also stayed overnight as he was transitioning there. I would highly recommend this location. The value is in comparison to others in the region, only a few hundred more.

Janet B Betterton

Assisted Living

Resident/client

May 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Mom’s 9 day stay

Overall, we had a good stay. Mom seemed very satisfied. She was trying new activities trying to meet people and fit in to the culture. We were nervous and concerned about mom’s adjustment to living alone since she never had before. In addition, we had concerns about her mobility issues. As it turned out she feel, which led to her death with no cause of the facility which made her stay so short.

Nancy

Assisted Living

Family/friend

October 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Harmony Collection at Roanoke - Assisted Living

One of the reasons I picked them was all of the activity of the residents while I was there. The other facilities felt like the residents were more isolated. The other reason was because they made an effort to get me a room that was in an area I wanted and the offered me a discount on the monthly rent. Another reason was I liked the staff. They were all friendly, upbeat and engaging with all of the residents

Stephanie

Assisted Living

Family/friend

September 15, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Don't recommend

I do not recommend this facility if your loved one requires any true assistance. Staff turnover is frequent, from waitstaff in the dining room to the executive director level. There might be some individuals that care but the majority are not focused on quality care, just occupancy and doing a job. Don't expect any decent amount of communication either with the family or even between staff at times. If medication is involved, check frequently what they are giving, when and how. The shared areas are clean and nice but laundry takes days and it is just surface cleaning in the apartments. If you choose this facility, be a frequent visitor to check on your loved one.

Anonymous

Assisted Living

Family/friend

July 30, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Disappointed

I am likely moving my Dad out of facility before end of year. They have had constant turnover at all levels. Seems to have very high turnover and staff is hard to find when there is an issue. Almost non-existent communication from medical staff unless they need you to help them negotiate a behavior from your loved one.

Anonymous

Assisted Living

Family/friend

February 28, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

kind but short-staffed

Like most assisted living/nursing facilities, Harmony suffers from uneven performance for all the usual reasons: low pay, chronic short-staffing, high turnover of employees, too many chiefs and not enough Indians, and the lack of a shared sense of mission. Morale needs bolstering. But I didn't witness anything but kindly interactions with residents.

Anonymous

Assisted Living

Family/friend

February 26, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

We keep hoping for improvement

We have had many challenges with the care at Harmony There is a lot of turnover in the leadership of the facility and the staff. Your loved one does not get more assistance with high assisted living level of care. Communication with families and residents regarding changes is poor.

Jenny O

Assisted Living

Family/friend

January 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Harmony was a great find for Dad!

Everyone was very nice and helpful, explained things well. Answered all our questions. Apartment sizes and amenities offered are very good! Dad is very pleased with Harmony! He has a one bedroom, the apartment is almost as big as the house he left.

LM

Assisted Living

Family/friend

July 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Harmony Collection at Roanoke - Assisted Living

I would recommend Harmony Collection. I felt that would be the best place for my son. And everyone was really good to him and took good care of him.Thanks to everyone.

Anonymous

Assisted Living

Family/friend

May 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Positives and Negatives

They do not have the staffing to deliver what they say they provide. Their business office rarely returns emails or phone calls. The food could be improved. Most of the staff they do have are friendly and responsive. Their nurse manager does a very good job notifying family of urgent events.

Deborah

Assisted Living

Family/friend

December 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

our families experience

[name removed] their marketing lady was fantastic to work with - as far as getting all the papers signed and our loved one moved in she made that process much easier. Their activities director [name removed] is great and so high energetic that made a great first impression. There is a really good amount of male population and while the activities director is fantastic, we do wish they made a little but more effort getting the males involved. Sometimes the staff members need a little bit or prompting or reminders but we understand they are incredibly busy so when they do what they are supposed to do, they do a great job.

Anonymous

Assisted Living

Toured community

December 6, 2022

5.0 out of 5 stars
Verified Review

This was our top choice. The price was more than we wanted to spend, and the location was further from family.

The Harmony Collection at Roanoke - Assisted Living

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Harmony Collection at Roanoke - Assisted Living

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions about The Harmony Collection at Roanoke - Assisted Living

  • The Harmony Collection at Roanoke - Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (540) 970-3524 to reach a resident at The Harmony Collection at Roanoke - Assisted Living.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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